Global service integration and management market to witness a 2.4x increase in revenue by the end of the assessment period

As per Future Market Insights analysis, the global service integration and management market is estimated to reach a value of more than US$ 16.4 Bn by the end of 2027 from an estimate of a bit above US$ 6.7 Bn in 2017. It is expected to grow a high CAGR of 9.2% throughout the period of forecast, 2017-2027. The service integration and management market growth can be attributed to increasing deployment of IT and managed services.

Revenue from the market is also increasing due to adoption of new technologies such as big data analytics in order to improve performance and delivery of services on time. Increasing global ICT spending is expected to support the robust growth of the service integration and management market in the years to come.

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Government and Oil & Gas and Energy industry segments to witness growth clash in the coming years

Government and oil & gas segments in the industry category are anticipated to grow at the same pace in the coming years. Both these segments are expected to register a high CAGR of 11.8% throughout the period of assessment owing to increased adoption of service integration and management process in these industries. However, the government segment holds a high market share as of 2017 reflecting a higher market valuation and is likely to advance with this trend in the years to come.

Service Integration and Management Market

By the end of 2027, the government segment is estimated to reach US$ 2.5 Bn, a market value higher than that of the oil & gas and energy segment. Increasing investment on service integration & management solutions by governments of various countries has pushed the growth of the government segment in this market.

IT and Telecom sector highly lucrative in the service integration and management market

According to the analysis of the research report, the IT and telecom segment in the industry category has been enjoying a lion’s share since 2016. In 2017, this segment reflected a value of about US$ 2.2 Bn and is projected to reach a valuation of more than US$ 4 Bn by the end of the assessment period. This segment, however, shows a comparatively slow growth rate during the period of forecast. The higher revenue generation can be attributed towards the increasing digitalization in business processes worldwide.

Healthcare segment in the industry category is also catching steam and is poised to reflect a higher potential in the coming years. The healthcare segment is projected to grow at a robust CAGR of 10.9% throughout the period of assessment, 2017-2027 and is estimated to reach a value of about US$ 2.8 Bn by the end of the forecasted year from a mere US$ 990 Mn in 2017. This tremendous growth in the healthcare industry segment has contributed to the overall growth of the global service integration and management market.

On the other hand, the BFSI industry segment is the second largest and is valued at US$ 1.5 Bn in 2017. It is anticipated to reach a significant valuation by the end of 2027 owing to a high 8.6% CAGR during the forecast period.

Sudip Saha
Sudip Saha

Principal Consultant

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Market Segmentation

By IT Solutions:

  • IT Infrastructure Management
  • Network Management
  • Compliance & Risk Management
  • Others

By Enterprise Type:

  • Small & Medium Enterprise
  • Large Enterprise

By Industry:

  • IT & telecom
  • BFSI
  • Government
  • Healthcare
  • Oil & Gas and Energy
  • Others

By Region:

  • North America
  • Western Europe
  • Eastern Europe
  • APEJ
  • Japan
  • Latin America
  • MEA

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Frequently Asked Questions

How is the Service Integration and Management Market Growing?

The service integration and management market are predicted to grow at 9.3% CAGR through 2032.

How much Sales of Service Integration and Management can be Anticipated by 2032?

Sales of service integration and management are likely to exceed a valuation of US$ 26 Bn by 2032.

What is the Adoption Potential of Service Integration and Management?

The adoption of service integration and management is likely to reach a valuation of US$ 11 Bn in 2022.

Which Region is the Key Contributor of Service Integration and Management?

North America is the key contributor to the service integration and management market.

Table of Content

1. Executive Summary

1.1. Market Overview

1.2. Market Analysis

1.3. FMI Recommendations

2. Market Introduction

2.1. Market Taxonomy

2.2. Market Definition

2.3. Factor Affecting Service Integration & Management

2.4. Market Overview

3. Market View Point

3.1. Macro-Economic Factors

3.2. Opportunity Analysis

3.3. Key Regulation

3.4. Market Evolution

4. Global Market Analysis 2012–2016 and Forecast 2017–2027

4.1. Market Size and Y-o-Y Growth

4.2. Absolute $ Opportunity

5. North America Service Integration & Management Market Analysis 2012–2016 and Forecast 2017–2027

5.1. Introduction

5.2. Regional Market Dynamics

5.3. Drivers and Restraints: Impact Analysis

5.3.1. Drivers

5.3.2. Restraints

5.3.3. Trends

5.4. Market Size –Value (US$ Mn) By Country, 2012-2016

5.4.1. U.S.

5.4.2. Canada

5.5. Market Size - Value (US$ Mn) and Forecast By Country, 2017-2027

5.5.1. U.S.

5.5.2. Canada

5.6. Market Size - Value (US$ Mn) and Forecast By IT Solution

5.6.1. IT Infrastructure Management

5.6.2. Network Management

5.6.3. Compliance & Risk Management

5.6.4. Others

5.7. Market Size - Value (US$ Mn) and Forecast By Enterprise Type

5.7.1. Small & Medium Enterprise

5.7.2. Large Enterprise

5.8. Market Size - Value (US$ Mn) and Forecast By Industry

5.8.1. IT & Telecom

5.8.2. BFSI

5.8.3. Government

5.8.4. Healthcare

5.8.5. Oil & Gas and Energy

5.8.6. Others

5.9. Market Attractiveness Analysis

5.9.1. By Country

5.9.2. By IT Solution

5.9.3. By Enterprise Type

5.9.4. By Industry

5.10. Market Presence (Intensity Map)

6. Western Europe Service Integration & Management Market Analysis 2012–2016 and Forecast 2017–2027

6.1. Introduction

6.2. Regional Market Dynamics

6.2.1. Drivers

6.2.2. Restraints

6.2.3. Trends

6.3. Market Size –Value (US$ Mn) By Country, 2012-2016

6.3.1. Germany

6.3.2. France

6.3.3. U.K.

6.3.4. Spain

6.3.5. Italy

6.3.6. BENELUX

6.3.7. Nordic

6.3.8. Rest of Western Europe

6.4. Market Size –Value (US$ Mn) and Forecast By Country, 2017-2027

6.4.1. Germany

6.4.2. France

6.4.3. U.K.

6.4.4. Spain

6.4.5. Italy

6.4.6. BENELUX

6.4.7. Nordic

6.4.8. Rest of Western Europe

6.5. Market Size - Value (US$ Mn) and Forecast By IT Solution

6.5.1. IT Infrastructure Management

6.5.2. Network Management

6.5.3. Compliance & Risk Management

6.5.4. Others

6.6. Market Size - Value (US$ Mn) and Forecast By Enterprise Type

6.6.1. Small & Medium Enterprise

6.6.2. Large Enterprise

6.7. Market Size - Value (US$ Mn) and Forecast By Industry

6.7.1. IT & Telecom

6.7.2. BFSI

6.7.3. Government

6.7.4. Healthcare

6.7.5. Oil & Gas and Energy

6.7.6. Others

6.8. Market Attractiveness Analysis

6.8.1. By Country

6.8.2. By IT Solution

6.8.3. By Enterprise Type

6.8.4. By Industry

6.9. Market Presence (Intensity Map)

7. Eastern Europe Service Integration & Management Market Analysis 2012–2016 and Forecast 2017–2027

7.1. Introduction

7.2. Regional Market Dynamics

7.2.1. Drivers

7.2.2. Restraints

7.2.3. Trends

7.3. Market Size –Value (US$ Mn) By Country, 2012-2016

7.3.1. Russia

7.3.2. Poland

7.3.3. Rest of Eastern Europe

7.4. Market Size –Value (US$ Mn) and Forecast By Country, 2017-2027

7.4.1. Russia

7.4.2. Poland

7.4.3. Rest of Eastern Europe

7.5. Market Size - Value (US$ Mn) and Forecast By IT Solution

7.5.1. IT Infrastructure Management

7.5.2. Network Management

7.5.3. Compliance & Risk Management

7.5.4. Others

7.6. Market Size - Value (US$ Mn) and Forecast By Enterprise Type

7.6.1. Small & Medium Enterprise

7.6.2. Large Enterprise

7.7. Market Size - Value (US$ Mn) and Forecast By Industry

7.7.1. IT & Telecom

7.7.2. BFSI

7.7.3. Government

7.7.4. Healthcare

7.7.5. Oil & Gas and Energy

7.7.6. Others

7.8. Market Attractiveness Analysis

7.8.1. By Country

7.8.2. By IT Solution

7.8.3. By Enterprise Type

7.8.4. By Industry

7.9. Market Presence (Intensity Map)

8. Latin America Service Integration & Management Market Analysis 2012–2016 and Forecast 2017–2027

8.1. Introduction

8.2. Regional Market Dynamics

8.2.1. Drivers

8.2.2. Restraints

8.2.3. Trends

8.3. Market Size –Value (US$ Mn) By Country, 2012-2016

8.3.1. Brazil

8.3.2. Mexico

8.3.3. Rest of Latin America

8.4. Market Size –Value (US$ Mn) and Forecast By Country, 2017-2027

8.4.1. Brazil

8.4.2. Mexico

8.4.3. Rest of Latin America

8.5. Market Size - Value (US$ Mn) and Forecast By IT Solution

8.5.1. IT Infrastructure Management

8.5.2. Network Management

8.5.3. Compliance & Risk Management

8.5.4. Others

8.6. Market Size - Value (US$ Mn) and Forecast By Enterprise Type

8.6.1. Small & Medium Enterprise

8.6.2. Large Enterprise

8.7. Market Size - Value (US$ Mn) and Forecast By Industry

8.7.1. IT & Telecom

8.7.2. BFSI

8.7.3. Government

8.7.4. Healthcare

8.7.5. Oil & Gas and Energy

8.7.6. Others

8.8. Market Attractiveness Analysis

8.8.1. By Country

8.8.2. By IT Solution

8.8.3. By Enterprise Type

8.8.4. By Industry

8.9. Market Presence (Intensity Map)

9. Asia Pacific Excluding Japan (APEJ) Service Integration & Management Market Analysis 2012–2016 and Forecast 2017–2027

9.1. Introduction

9.2. Regional Market Dynamics

9.2.1. Drivers

9.2.2. Restraints

9.2.3. Trends

9.3. Market Size –Value (US$ Mn) By Country, 2012-2016

9.3.1. China

9.3.2. India

9.3.3. Australia and New Zealand

9.3.4. ASEAN

9.3.5. Rest of APEJ

9.4. Market Size –Value (US$ Mn) and Forecast By Country, 2017-2027

9.4.1. China

9.4.2. India

9.4.3. Australia and New Zealand

9.4.4. ASEAN

9.4.5. Rest of APEJ

9.5. Market Size - Value (US$ Mn) and Forecast By IT Solution

9.5.1. IT Infrastructure Management

9.5.2. Network Management

9.5.3. Compliance & Risk Management

9.5.4. Others

9.6. Market Size - Value (US$ Mn) and Forecast By Enterprise Type

9.6.1. Small & Medium Enterprise

9.6.2. Large Enterprise

9.7. Market Size - Value (US$ Mn) and Forecast By Industry

9.7.1. IT & Telecom

9.7.2. BFSI

9.7.3. Government

9.7.4. Healthcare

9.7.5. Oil & Gas and Energy

9.7.6. Others

9.8. Market Attractiveness Analysis

9.8.1. By Country

9.8.2. By IT Solution

9.8.3. By Enterprise Type

9.8.4. By Industry

9.9. Market Presence (Intensity Map)

10.  Japan Service Integration & Management Market Analysis 2012–2016 and Forecast 2017–2027

10.1. Introduction

10.2. Regional Market Dynamics

10.2.1. Drivers

10.2.2. Restraints

10.2.3. Trends

10.3. Market Size - Value (US$ Mn) and Forecast By IT Solution

10.3.1. IT Infrastructure Management

10.3.2. Network Management

10.3.3. Compliance & Risk Management

10.3.4. Others

10.4. Market Size - Value (US$ Mn) and Forecast By Enterprise Type

10.4.1. Small & Medium Enterprise

10.4.2. Large Enterprise

10.5. Market Size - Value (US$ Mn) and Forecast By Industry

10.5.1. IT & Telecom

10.5.2. BFSI

10.5.3. Government

10.5.4. Healthcare

10.5.5. Oil & Gas and Energy

10.5.6. Others

10.6. Market Attractiveness Analysis

10.6.1. By Country

10.6.2. By IT Solution

10.6.3. By Enterprise Type

10.6.4. By Industry

10.7. Market Presence (Intensity Map)

11. Middle East and Africa Service Integration & Management Market Analysis 2012–2016 and Forecast 2017–2027

11.1. Introduction

11.2. Regional Market Dynamics

11.2.1. Drivers

11.2.2. Restraints

11.2.3. Trends

11.3. Market Size –Value (US$ Mn) By Country, 2012-2016

11.3.1. GCC Countries

11.3.2. Turkey

11.3.3. Northern Africa

11.3.4. South Africa

11.3.5. Rest of MEA

11.4. Market Size –Value (US$ Mn) and Forecast By Country, 2017-2027

11.4.1. GCC Countries

11.4.2. Turkey

11.4.3. Northern Africa

11.4.4. South Africa

11.4.5. Rest of MEA

11.5. Market Size - Value (US$ Mn) and Forecast By IT Solution

11.5.1. IT Infrastructure Management

11.5.2. Network Management

11.5.3. Compliance & Risk Management

11.5.4. Others

11.6. Market Size - Value (US$ Mn) and Forecast By Enterprise Type

11.6.1. Small & Medium Enterprise

11.6.2. Large Enterprise

11.7. Market Size - Value (US$ Mn) and Forecast By Industry

11.7.1. IT & Telecom

11.7.2. BFSI

11.7.3. Government

11.7.4. Healthcare

11.7.5. Oil & Gas and Energy

11.7.6. Others

11.8. Market Attractiveness Analysis

11.8.1. By Country

11.8.2. By IT Solution

11.8.3. By Enterprise Type

11.8.4. By Industry

11.9. Market Presence (Intensity Map)

12. Forecast Factors: Relevance and Impact

13. Competition Landscape

13.1. Market Structure

13.2. Market Share Analysis

13.3. Competition Intensity Mapping By Market Taxonomy

13.4. Competition Dashboard

13.5. Company Profiles (Details – Overview, Financials, Strategy, Recent Developments)

13.5.1. Capgemini

13.5.2. HCL Technologies Limited

13.5.3. Oracle Corporation

13.5.4. Wipro Limited

13.5.5. Fujitsu Limited

13.5.6. Cisco Systems, Inc.

13.5.7. Accenture PLC

13.5.8. ATOS SE

13.5.9. ServiceNow Inc.

13.5.10. Capita PLC

13.5.11. Company Snapshot

13.5.11.1. Tata Consultancy Services

13.5.11.2. CGI Group Inc.

13.5.11.3. Quint Group

13.5.11.4. NTT Data Corporation

13.5.11.5. DXC technology

13.5.11.6. Sofigate Oy

14. Global Service Integration & Management Market Analysis 2012–2016 and Forecast 2017–2027

14.1. Introduction / Key Findings

14.2. Market Size –Value (US$ Mn) and Forecast By Region

14.2.1. North America

14.2.2. Western Europe

14.2.3. Eastern Europe

14.2.4. Latin America

14.2.5. Asia Pacific Excluding Japan

14.2.6. Japan

14.2.7. Middle East and Africa

14.3. Market Attractiveness Analysis By Region

15. Global Service Integration & Management Market Analysis 2012–2016 and Forecast 2017–2027, By IT Solution

15.1. Introduction

15.2.Market Size –Value (US$ Mn) and Forecast By IT Solution

15.2.1. IT Infrastructure Management

15.2.2. Network Management

15.2.3. Compliance & Risk Management

15.2.4. Others

15.3. Market Attractiveness Analysis By IT Solution

16. Global Service Integration & Management Market Analysis 2012–2016 and Forecast 2017–2027, By Enterprise Type 

16.1. Introduction / Key Findings

16.2. Market Size –Value (US$ Mn) and Forecast By Enterprise Type

16.2.1. Small & Medium Enterprise

16.2.2. Large Enterprise

16.3. Market Attractiveness Analysis By Enterprise Type

17. Global Service Integration & Management Market Analysis 2012–2016 and Forecast 2017–2027, By Industry

17.1. Introduction / Key Findings

17.2. Market Size –Value (US$ Mn) and Forecast By Industry

17.2.1. IT & Telecom

17.2.2. BFSI

17.2.3. Government

17.2.4. Healthcare

17.2.5. Oil & Gas and Energy

17.2.6. Others

17.3. Key Trends / Developments

17.4. Market Attractiveness Analysis By Industry

18. Research Methodology

19. Assumption & Acronyms

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