Voice over Internet Protocol (VoIP) Market Outlook

The Voice over Internet Protocol (VoIP) Market is set to record a CAGR of 9.8% during the forecast period. The market holds a share of US$ 43.92 billion in 2023 while it is anticipated to cross a valuation of US$ 118.86 billion by 2033.

VoIP is generally used to convert voice impulses into digital signals for transmission. It also merges voice and data operations to deliver unique standard services. These services include video voice mail, instant messaging, and real-time language translation.

The growing demand for VoIP is attributed to rapid technological advancements, including video calls and audio calls. Urban cities are being penetrated by 5G technology, which has a significant amount of bandwidth, products, and services that are specifically made for high-speed transmission. Effective communications that have an impact on business growth are therefore the best alternative for each business. Scalable calling capabilities are provided by voice over internet protocol (VoIP) services.

The VoIP services include three kinds of technology, IP telephony, broadband telephony, and internet telephony. The increasing spectrum efficiency and HD video calls demand 5G bandwidths for operability. The COVID-19 pandemic has fueled a shift in corporate practices towards remote working, which has increased the requirement for efficient communication systems. The applications like Skype, WhatsApp, Line, and Viber have become more popular due to their friendly interface and innovative functioning. Voice over internet protocol (VoIP) IP) solutions have therefore started to gain popularity and are expected to continue growing. Also, the market is growing because of the adoption of cutting-edge and user-friendly programs like Viber, Line, Skype, and WhatsApp. The public's low adoption of VoIP services and the limited accessibility of high-speed networks, however, impede this expansion. Likewise, a lot of chances for market expansion are anticipated as a result of ongoing technological advancements and an increase in Research and Development spending to create technologically improved solutions.

According to the Voice over Internet Protocol (VoIP) industry outlook, increased smartphone adoption is having a direct beneficial impact on the market. The robust phone-to-phone and phone-to-computer communication channels are made possible by the 5G and LTE network connectivity. Some of the frequently used programs on cellphones, laptops, and even tablets include Skype and Google Meet. Due to the increased mobility it offers to the end user, this multichannel communication also aids in VoIP sales across the globe. Government bodies foster and use these qualities because they increase inclusion.

Attributes Details
Voice over Internet Protocol (VoIP) Market CAGR (2023 to 2033) 9.8%
Voice over Internet Protocol (VoIP) Market Size (2023) US$ 43.92 billion
Voice over Internet Protocol (VoIP) Market Size (2033) US$ 118.86 billion

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How is the Future Outlook (2023 to 2033) for Voice over Internet Protocol (VoIP) Market in Comparison to the Historical Pattern (2018 to 2022)? 

Short-term Growth: From 2018 to 2022, the Voice over Internet Protocol (VoIP) market recorded a higher CAGR of 12.27%. The pandemic and businesses' acceptance of work-from-home policies had a beneficial impact on the market. The growth was also observed due to the growing outsourcing businesses during the forecast period. The rapid implementation of digital communication products and services across the sector also fueled market growth.

Mid-term Growth: This period is likely to grow at a steady rate, as the restoration or normalization of corporate, education systems, and other entities have impacted the market growth. However, multiple businesses and outsourcing companies are still using technology to effectively communicate. It is projected that this technology is expected to continue to be used longer in its many verticals due to its accessibility, convenience, and time-saving features. The market is likely to grow steadily between 2023 and 2028.

Long-term Growth: The future of the Voice over Internet Protocol (VoIP) Market looks promising, as BFSI, remote educational, and outsourcing programs are still running and are successful. Various businesses born at the time of the pandemic are still functioning in a hybrid or remote manner, and are likely to remain the same during the forecast period. The Voice over Internet Protocol (VoIP) Market is anticipated to record a CAGR of 9.8% between 2023 and 2033.

What Factors Drive and Restrict the Voice over Internet Protocol (VoIP) Market?

VoIP systems evolve through many research and development projects, as well as supporting an efficient communication channel. The market is growing as a result of the quick development of ed-tech projects for distance learning and efficient course delivery in education systems.

The fifth-generation networking develops a high popularity of residential VoIP along with industrial applications. The features like call forwarding, caller ID, call waiting, and many more give residential VoIP an edge over traditional landlines.

Another factor like cloud-based communication has improved the VoIP prospects is fueling the remote workforce. The cost benefits, along with the rapidly growing adoption of SMEs, and the emergence of 5G technology, penetrating the sales of voice over internet protocol (VoIP) solutions. The rising trend of adding the mobile element to businesses is also expanding the Voice over Internet Protocol (VoIP) Market size.

The significant factors that restrict the growth of the Voice over Internet Protocol (VoIP) Market are security breaches, malicious activities, fraud, and interoperability issues. Other than that, the lack of network connectivity in remote areas of developing regions also limits the market growth.

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Sudip Saha

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Comparative View of Voice over Internet Protocol (VoIP) Market 

Voice over Internet Protocol (VoIP) Market:

Attributes Voice over Internet Protocol (VoIP) Market
CAGR (2023 to 2033) 9.8%
Market Value (2033) US$ 118.86 billion
Growth Factor The higher penetration of 5G deployment, along with work-from-home prospects, is fueling the demand for voice over internet protocol solutions.
Opportunity The higher penetration of smartphones, along with the growing residential VoIP, is creating multiple opportunities.
Key Trends The growing adoption of SMEs is shaping the trends in the market.

International Calling Market:

Attributes International Calling Market
CAGR (2023 to 2033) 5.7%
Market Value (2033) US$ 269.82 billion
Growth Factor The expanding number of outsourcing businesses, along with technological advancements and liberalization, are thriving the sales of international calling services.
Opportunity The market has prospects due to the advanced transmission systems and the extension of each company's own assistance.
Key Trends Businesses with international exports implementing international calling are the latest trend in the market.

Landline Phones Market:

Attributes Landline Phones Market
CAGR (2023 to 2033) -1.88%
Market Value (2033) US$ 803.04 million
Growth Factor The market's expansion can be ascribed to the rising demand for landlines owned by household and business applications on a global scale.
Opportunity The easy-to-use technology, along with a wider consumer base of older people who are not tech-savvy, create opportunities for the landline phones market.
Key Trends Spaces with security concerns are shaping the growth trends for the landline phones market.

Voice over Internet Protocol (VoIP) Market Country-wise Insights 

Why North America is Considered a Significant Voice over Internet Protocol (VoIP) Market?

Higher Penetration of 5G networks, along with Affordable Remote Workplaces, puts North America's market on the Top.

The Voice over Internet Protocol (VoIP) Market in North America holds the significant space in 2023.

The United States is expected to dominate the Voice over Internet Protocol (VoIP) market owing to the higher penetration of 5G and increased outsourcing. The corporate structure adopted the work-from-home or hybrid mode of working while transitioning to online communication channels such as video calls, VoIP calls, and digital calls. Businesses are looking for affordable communication solutions that are also easy to implement and learn.

The start-ups in the United States, along with the international business calling, are collectively gaining traction in the market. The increasingly expanding outsourcing industries require a dependable and cost-effective line link, which VoIP services offer.

What makes APAC a Leading Voice over Internet Protocol (VoIP) Market?

Expanded International Businesses coupled with Higher Economical Activities Propels the Regional Growth

Asia Pacific is the hub for outsourcing, with Taiwan, China, and India growing their BPO and KPO businesses. The huge population in India and China is likely to lay a vital role in the growth of the region. With its domestic VoIP service providers, India uses the services for worldwide outsourcing in parallel to using them locally. These are the factors behind the increasing expenditure on VoIP services in Asia Pacific.

What is Driving the Voice over Internet Protocol (VoIP) Market in Europe?

Increased Tourism with Higher Penetration of Remote Work fuels the Regional Growth

The need for good communication is growing as the number of people working and traveling increases in nations like Germany, France, Spain, and Poland. VoIP services are therefore considered the most effective. With the option of domestic and international calling, a tourist spot like Europe finds VoIP better than any other communication channel. Growing trade between different parts of Europe is also pushing businesses to adopt VoIP services. The digitizing cities, along with the early 5G deployments in spaces, are fueling the demand for voice over internet protocol (VoIP) market.

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Category-wise Insights

Segment Top Access
Top Sub-segment Computer-to-phone
Expected Value in 2033/CAGR 40% of the Global Market by 2033
Segment Top End-User
Top Sub-segment Consumer
Expected Value in 2033/CAGR 9.8% (2023 to 2033)

Remote Work along with Higher Mobility of Consumers fuels the Growth of the Segment

By holding 40% of the global market by 2033, the computer-to-phone sector is predicted to take the lead in the access category. This growth is attributed to the higher mobility of the consumers who run a national/international business. From the meeting to the brainstorming sessions, the computer-to-phone segment comes with an inclusive approach and adds each component of a business in the loop. Access of this segment can be obtained through the installation of a VoIP adopter or VoIP application in the respected device.

VoIP services are the Most Popular Choice Among Consumers, Because of Increased Usage, Affordability, and Advanced Services.

By end-user, the consumer segment is likely to record a CAGR of 9.8% between 2023 and 2033. Though, residential VoIP is also thriving at a significant rate. Advanced features like call waiting, call forwarding, and caller ID are making VoIP services the preferred choice for consumers. The high popularity among residential places is likely to shape the trends for the market. The growing multi-channel applications, along with the downfall of (Plain Old Telephone Service) POTS, are also gaining traction for this segment.

Competition Scenario

The Voice over Internet Protocol (VoIP) market is dynamic and is likely to have a bright future in the forecast period. The competitors add cloud-based, AI, and machine learning elements in the VoIP services to enhance the communication experience. The vendors also try to provide personalized solutions for different outsourcing businesses.

Market Developments

  • Microsoft Corporation includes its effective VoIP services with flexible setup options, and enhanced video calls while keeping the existing connection. With the 5G penetration, Microsoft is likely to position itself with advanced VoIP.
  • Vonage Citrix has introduced an enterprise-grade communication solution that delivers omnichannel (messaging, fax, voice, SMS/MMs).

Key Players

  • KT (Korea Telecom) Corporation
  • T-Mobile USA, Inc.
  • Vonage Citrix
  • Microsoft Corporation
  • Telenor
  • AT&T
  • Orange S.A.
  • Verizon
  • Telecom Italia
  • Deutsche Telekom AG

Key Segments 

By Type:

  • Integrated Access/Session Initiation Protocol (SIP) Trunking
  • Managed IP PBX, Hosted IP PBX

By Access:

  • Phone to Phone
  • Computer to Computer
  • Computer to Phone

By Call:

  • International VoIP Calls
  • Domestic Calls

By Medium:

  • Fixed
  • Mobile

By End-Use:

  • Consumers,
  • SMBs
  • Large Enterprises

By Application:

  • IT & Telecom
  • BFSI
  • Healthcare
  • Government & Public Sector
  • Retail
  • Education
  • Hospitality

By Region:

  • North America
  • Latin America
  • Europe
  • Asia Pacific (APAC)
  • Middle East & Africa (MEA)

Frequently Asked Questions

What is the market CAGR for 2033?

The market CAGR for 2033 is 9.8%.

How Big will the market by 2033?

The market is estimated to reach US$ 118.86 billion by 2033.

Which are the Top Three Countries Leading the market?

North America, Europe, and Asia-Pacific are the top 3 countries leading the market.

What is Current Market Valuation?

The market is estimated to secure a valuation of US$ 43.92 billion in 2023.

Which are the Key Asian Countries in the market?

India, Japan, and China dominate the Asian market.

Table of Content
1. Executive Summary | Voice over Internet Protocol (VoIP) Market

    1.1. Global Market Outlook

    1.2. Demand-side Trends

    1.3. Supply-side Trends

    1.4. Technology Roadmap Analysis

    1.5. Analysis and Recommendations

2. Market Overview

    2.1. Market Coverage / Taxonomy

    2.2. Market Definition / Scope / Limitations

3. Market Background

    3.1. Market Dynamics

        3.1.1. Drivers

        3.1.2. Restraints

        3.1.3. Opportunity

        3.1.4. Trends

    3.2. Scenario Forecast

        3.2.1. Demand in Optimistic Scenario

        3.2.2. Demand in Likely Scenario

        3.2.3. Demand in Conservative Scenario

    3.3. Opportunity Map Analysis

    3.4. Investment Feasibility Matrix

    3.5. PESTLE and Porter’s Analysis

    3.6. Regulatory Landscape

        3.6.1. By Key Regions

        3.6.2. By Key Countries

    3.7. Regional Parent Market Outlook

4. Global Market Analysis 2018 to 2022 and Forecast, 2023 to 2033

    4.1. Historical Market Size Value (US$ Million) Analysis, 2018 to 2022

    4.2. Current and Future Market Size Value (US$ Million) Projections, 2023 to 2033

        4.2.1. Y-o-Y Growth Trend Analysis

        4.2.2. Absolute $ Opportunity Analysis

5. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Type

    5.1. Introduction / Key Findings

    5.2. Historical Market Size Value (US$ Million) Analysis By Type, 2018 to 2022

    5.3. Current and Future Market Size Value (US$ Million) Analysis and Forecast By Type, 2023 to 2033

        5.3.1. Integrated Access/ SIP Trunking

        5.3.2. Hosted IP PBX

        5.3.3. Managed IP PBX

    5.4. Y-o-Y Growth Trend Analysis By Type, 2018 to 2022

    5.5. Absolute $ Opportunity Analysis By Type, 2023 to 2033

6. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Access

    6.1. Introduction / Key Findings

    6.2. Historical Market Size Value (US$ Million) Analysis By Access, 2018 to 2022

    6.3. Current and Future Market Size Value (US$ Million) Analysis and Forecast By Access, 2023 to 2033

        6.3.1. Phone to Phone

        6.3.2. Computer to Computer

        6.3.3. Computer to Phone

    6.4. Y-o-Y Growth Trend Analysis By Access, 2018 to 2022

    6.5. Absolute $ Opportunity Analysis By Access, 2023 to 2033

7. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By End User

    7.1. Introduction / Key Findings

    7.2. Historical Market Size Value (US$ Million) Analysis By End User , 2018 to 2022

    7.3. Current and Future Market Size Value (US$ Million) Analysis and Forecast By End User , 2023 to 2033

        7.3.1. Consumers

        7.3.2. Small and Medium Enterprises

        7.3.3. Large Enterprises

    7.4. Y-o-Y Growth Trend Analysis By End User , 2018 to 2022

    7.5. Absolute $ Opportunity Analysis By End User , 2023 to 2033

8. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Application

    8.1. Introduction / Key Findings

    8.2. Historical Market Size Value (US$ Million) Analysis By Application, 2018 to 2022

    8.3. Current and Future Market Size Value (US$ Million) Analysis and Forecast By Application, 2023 to 2033

        8.3.1. IT & Telecom

        8.3.2. BFSI

        8.3.3. Healthcare

        8.3.4. Media & Entertainment

        8.3.5. Retail & ecommerce

        8.3.6. Travel & Hospitality

        8.3.7. Others

    8.4. Y-o-Y Growth Trend Analysis By Application, 2018 to 2022

    8.5. Absolute $ Opportunity Analysis By Application, 2023 to 2033

9. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Region

    9.1. Introduction

    9.2. Historical Market Size Value (US$ Million) Analysis By Region, 2018 to 2022

    9.3. Current Market Size Value (US$ Million) Analysis and Forecast By Region, 2023 to 2033

        9.3.1. North America

        9.3.2. Latin America

        9.3.3. Europe

        9.3.4. South Asia

        9.3.5. East Asia

        9.3.6. Oceania

        9.3.7. MEA

    9.4. Market Attractiveness Analysis By Region

10. North America Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country

    10.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022

    10.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033

        10.2.1. By Country

            10.2.1.1. USA

            10.2.1.2. Canada

        10.2.2. By Type

        10.2.3. By Access

        10.2.4. By End User

        10.2.5. By Application

    10.3. Market Attractiveness Analysis

        10.3.1. By Country

        10.3.2. By Type

        10.3.3. By Access

        10.3.4. By End User

        10.3.5. By Application

    10.4. Key Takeaways

11. Latin America Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country

    11.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022

    11.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033

        11.2.1. By Country

            11.2.1.1. Brazil

            11.2.1.2. Mexico

            11.2.1.3. Rest of Latin America

        11.2.2. By Type

        11.2.3. By Access

        11.2.4. By End User

        11.2.5. By Application

    11.3. Market Attractiveness Analysis

        11.3.1. By Country

        11.3.2. By Type

        11.3.3. By Access

        11.3.4. By End User

        11.3.5. By Application

    11.4. Key Takeaways

12. Europe Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country

    12.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022

    12.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033

        12.2.1. By Country

            12.2.1.1. Germany

            12.2.1.2. United kingdom

            12.2.1.3. France

            12.2.1.4. Spain

            12.2.1.5. Italy

            12.2.1.6. Rest of Europe

        12.2.2. By Type

        12.2.3. By Access

        12.2.4. By End User

        12.2.5. By Application

    12.3. Market Attractiveness Analysis

        12.3.1. By Country

        12.3.2. By Type

        12.3.3. By Access

        12.3.4. By End User

        12.3.5. By Application

    12.4. Key Takeaways

13. South Asia Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country

    13.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022

    13.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033

        13.2.1. By Country

            13.2.1.1. India

            13.2.1.2. Malaysia

            13.2.1.3. Singapore

            13.2.1.4. Thailand

            13.2.1.5. Rest of South Asia

        13.2.2. By Type

        13.2.3. By Access

        13.2.4. By End User

        13.2.5. By Application

    13.3. Market Attractiveness Analysis

        13.3.1. By Country

        13.3.2. By Type

        13.3.3. By Access

        13.3.4. By End User

        13.3.5. By Application

    13.4. Key Takeaways

14. East Asia Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country

    14.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022

    14.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033

        14.2.1. By Country

            14.2.1.1. China

            14.2.1.2. Japan

            14.2.1.3. South Korea

        14.2.2. By Type

        14.2.3. By Access

        14.2.4. By End User

        14.2.5. By Application

    14.3. Market Attractiveness Analysis

        14.3.1. By Country

        14.3.2. By Type

        14.3.3. By Access

        14.3.4. By End User

        14.3.5. By Application

    14.4. Key Takeaways

15. Oceania Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country

    15.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022

    15.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033

        15.2.1. By Country

            15.2.1.1. Australia

            15.2.1.2. New Zealand

        15.2.2. By Type

        15.2.3. By Access

        15.2.4. By End User

        15.2.5. By Application

    15.3. Market Attractiveness Analysis

        15.3.1. By Country

        15.3.2. By Type

        15.3.3. By Access

        15.3.4. By End User

        15.3.5. By Application

    15.4. Key Takeaways

16. MEA Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country

    16.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022

    16.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033

        16.2.1. By Country

            16.2.1.1. GCC Countries

            16.2.1.2. South Africa

            16.2.1.3. Israel

            16.2.1.4. Rest of MEA

        16.2.2. By Type

        16.2.3. By Access

        16.2.4. By End User

        16.2.5. By Application

    16.3. Market Attractiveness Analysis

        16.3.1. By Country

        16.3.2. By Type

        16.3.3. By Access

        16.3.4. By End User

        16.3.5. By Application

    16.4. Key Takeaways

17. Key Countries Market Analysis

    17.1. USA

        17.1.1. Pricing Analysis

        17.1.2. Market Share Analysis, 2022

            17.1.2.1. By Type

            17.1.2.2. By Access

            17.1.2.3. By End User

            17.1.2.4. By Application

    17.2. Canada

        17.2.1. Pricing Analysis

        17.2.2. Market Share Analysis, 2022

            17.2.2.1. By Type

            17.2.2.2. By Access

            17.2.2.3. By End User

            17.2.2.4. By Application

    17.3. Brazil

        17.3.1. Pricing Analysis

        17.3.2. Market Share Analysis, 2022

            17.3.2.1. By Type

            17.3.2.2. By Access

            17.3.2.3. By End User

            17.3.2.4. By Application

    17.4. Mexico

        17.4.1. Pricing Analysis

        17.4.2. Market Share Analysis, 2022

            17.4.2.1. By Type

            17.4.2.2. By Access

            17.4.2.3. By End User

            17.4.2.4. By Application

    17.5. Germany

        17.5.1. Pricing Analysis

        17.5.2. Market Share Analysis, 2022

            17.5.2.1. By Type

            17.5.2.2. By Access

            17.5.2.3. By End User

            17.5.2.4. By Application

    17.6. United kingdom

        17.6.1. Pricing Analysis

        17.6.2. Market Share Analysis, 2022

            17.6.2.1. By Type

            17.6.2.2. By Access

            17.6.2.3. By End User

            17.6.2.4. By Application

    17.7. France

        17.7.1. Pricing Analysis

        17.7.2. Market Share Analysis, 2022

            17.7.2.1. By Type

            17.7.2.2. By Access

            17.7.2.3. By End User

            17.7.2.4. By Application

    17.8. Spain

        17.8.1. Pricing Analysis

        17.8.2. Market Share Analysis, 2022

            17.8.2.1. By Type

            17.8.2.2. By Access

            17.8.2.3. By End User

            17.8.2.4. By Application

    17.9. Italy

        17.9.1. Pricing Analysis

        17.9.2. Market Share Analysis, 2022

            17.9.2.1. By Type

            17.9.2.2. By Access

            17.9.2.3. By End User

            17.9.2.4. By Application

    17.10. India

        17.10.1. Pricing Analysis

        17.10.2. Market Share Analysis, 2022

            17.10.2.1. By Type

            17.10.2.2. By Access

            17.10.2.3. By End User

            17.10.2.4. By Application

    17.11. Malaysia

        17.11.1. Pricing Analysis

        17.11.2. Market Share Analysis, 2022

            17.11.2.1. By Type

            17.11.2.2. By Access

            17.11.2.3. By End User

            17.11.2.4. By Application

    17.12. Singapore

        17.12.1. Pricing Analysis

        17.12.2. Market Share Analysis, 2022

            17.12.2.1. By Type

            17.12.2.2. By Access

            17.12.2.3. By End User

            17.12.2.4. By Application

    17.13. Thailand

        17.13.1. Pricing Analysis

        17.13.2. Market Share Analysis, 2022

            17.13.2.1. By Type

            17.13.2.2. By Access

            17.13.2.3. By End User

            17.13.2.4. By Application

    17.14. China

        17.14.1. Pricing Analysis

        17.14.2. Market Share Analysis, 2022

            17.14.2.1. By Type

            17.14.2.2. By Access

            17.14.2.3. By End User

            17.14.2.4. By Application

    17.15. Japan

        17.15.1. Pricing Analysis

        17.15.2. Market Share Analysis, 2022

            17.15.2.1. By Type

            17.15.2.2. By Access

            17.15.2.3. By End User

            17.15.2.4. By Application

    17.16. South Korea

        17.16.1. Pricing Analysis

        17.16.2. Market Share Analysis, 2022

            17.16.2.1. By Type

            17.16.2.2. By Access

            17.16.2.3. By End User

            17.16.2.4. By Application

    17.17. Australia

        17.17.1. Pricing Analysis

        17.17.2. Market Share Analysis, 2022

            17.17.2.1. By Type

            17.17.2.2. By Access

            17.17.2.3. By End User

            17.17.2.4. By Application

    17.18. New Zealand

        17.18.1. Pricing Analysis

        17.18.2. Market Share Analysis, 2022

            17.18.2.1. By Type

            17.18.2.2. By Access

            17.18.2.3. By End User

            17.18.2.4. By Application

    17.19. GCC Countries

        17.19.1. Pricing Analysis

        17.19.2. Market Share Analysis, 2022

            17.19.2.1. By Type

            17.19.2.2. By Access

            17.19.2.3. By End User

            17.19.2.4. By Application

    17.20. South Africa

        17.20.1. Pricing Analysis

        17.20.2. Market Share Analysis, 2022

            17.20.2.1. By Type

            17.20.2.2. By Access

            17.20.2.3. By End User

            17.20.2.4. By Application

    17.21. Israel

        17.21.1. Pricing Analysis

        17.21.2. Market Share Analysis, 2022

            17.21.2.1. By Type

            17.21.2.2. By Access

            17.21.2.3. By End User

            17.21.2.4. By Application

18. Market Structure Analysis

    18.1. Competition Dashboard

    18.2. Competition Benchmarking

    18.3. Market Share Analysis of Top Players

        18.3.1. By Regional

        18.3.2. By Type

        18.3.3. By Access

        18.3.4. By End User

        18.3.5. By Application

19. Competition Analysis

    19.1. Competition Deep Dive

        19.1.1. Vonage Holdings Corporation

            19.1.1.1. Overview

            19.1.1.2. Product Portfolio

            19.1.1.3. Profitability by Market Segments

            19.1.1.4. Sales Footprint

            19.1.1.5. Strategy Overview

                19.1.1.5.1. Marketing Strategy

        19.1.2. 8x8 Inc.

            19.1.2.1. Overview

            19.1.2.2. Product Portfolio

            19.1.2.3. Profitability by Market Segments

            19.1.2.4. Sales Footprint

            19.1.2.5. Strategy Overview

                19.1.2.5.1. Marketing Strategy

        19.1.3. Nextiva Inc.

            19.1.3.1. Overview

            19.1.3.2. Product Portfolio

            19.1.3.3. Profitability by Market Segments

            19.1.3.4. Sales Footprint

            19.1.3.5. Strategy Overview

                19.1.3.5.1. Marketing Strategy

        19.1.4. RingCentral Inc.

            19.1.4.1. Overview

            19.1.4.2. Product Portfolio

            19.1.4.3. Profitability by Market Segments

            19.1.4.4. Sales Footprint

            19.1.4.5. Strategy Overview

                19.1.4.5.1. Marketing Strategy

        19.1.5. West Corporation

            19.1.5.1. Overview

            19.1.5.2. Product Portfolio

            19.1.5.3. Profitability by Market Segments

            19.1.5.4. Sales Footprint

            19.1.5.5. Strategy Overview

                19.1.5.5.1. Marketing Strategy

        19.1.6. Verizon Communications Inc.

            19.1.6.1. Overview

            19.1.6.2. Product Portfolio

            19.1.6.3. Profitability by Market Segments

            19.1.6.4. Sales Footprint

            19.1.6.5. Strategy Overview

                19.1.6.5.1. Marketing Strategy

        19.1.7. Microsoft Corporation

            19.1.7.1. Overview

            19.1.7.2. Product Portfolio

            19.1.7.3. Profitability by Market Segments

            19.1.7.4. Sales Footprint

            19.1.7.5. Strategy Overview

                19.1.7.5.1. Marketing Strategy

        19.1.8. Thinking Phone Networks, Inc

            19.1.8.1. Overview

            19.1.8.2. Product Portfolio

            19.1.8.3. Profitability by Market Segments

            19.1.8.4. Sales Footprint

            19.1.8.5. Strategy Overview

                19.1.8.5.1. Marketing Strategy

        19.1.9. Phone Power LLC

            19.1.9.1. Overview

            19.1.9.2. Product Portfolio

            19.1.9.3. Profitability by Market Segments

            19.1.9.4. Sales Footprint

            19.1.9.5. Strategy Overview

                19.1.9.5.1. Marketing Strategy

        19.1.10. Inphonex LLC

            19.1.10.1. Overview

            19.1.10.2. Product Portfolio

            19.1.10.3. Profitability by Market Segments

            19.1.10.4. Sales Footprint

            19.1.10.5. Strategy Overview

                19.1.10.5.1. Marketing Strategy

        19.1.11. ShoreTel

            19.1.11.1. Overview

            19.1.11.2. Product Portfolio

            19.1.11.3. Profitability by Market Segments

            19.1.11.4. Sales Footprint

            19.1.11.5. Strategy Overview

                19.1.11.5.1. Marketing Strategy

20. Assumptions & Acronyms Used

21. Research Methodology
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