Cloud Communication Platforms Market: Cloud Communication Platform to Witness Exponential Growth during the 2020-2030 Timeline
According to Future Market Insights, the global cloud communication platform market is anticipated to witness an exponential rise in revenue from the base period 2019 supported by a stellar growth rate throughout the 2020-2030 assessment period.
The cloud communication platform market is projected to witness significant growth during the forecast period, due to different features such as unlimited customer access, better customer service, wider personalization, and increased production rate. The value of the global cloud communication platforms market is anticipated to witness a CAGR of 15.7% during the forecast period of 2020-2030.
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The UCaaS segment by solution type is anticipated to reflect a high value by the end of 2027 showing a vast difference in values of other segments by solution type combined together on a comparative basis. In the base year 2017, this segment was estimated at US% 700 Mn and is anticipated to reach a valuation of about US$ 7.3 Bn by 2027.
This high increase is due to increased adoption of this solution type. The UCaaS solution segment is projected to grow at the highest rate to register a CAGR of 26.3% throughout the period of forecast 2017-2027. The UCaaS segment is likely to dominate the global market in terms of growth rate as well as market valuation during the forecast period and can be inferred to reflect a high potential in the coming years.
By solutions, the video conferencing and IVR segments are likely to show similar growth rates. These segments are expected to portray stellar growth in the years to follow. The main difference between these segments is the frequency of use which impacts the cloud communication platform market valuation by the end of the forecast period. Throughout the period of assessment, the IVR segment is projected to grow at a high CAGR of 19.0% and the video conferencing segment is anticipated to grow at a CAGR of 19.6%.
However, the IVR segment is expected to show high market valuation of about US$ 1.5 Bn by 2027 end and the video conferencing segment is estimated to show a valuation of about US$ 1.3 Bn by the end of 2027.
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The global cloud communication platform market is soaring across important regions especially North America, Western Europe and Asia Pacific excluding Japan (APEJ). In North America the UCaaS segment by solutions leads the market following by IVR segment. IVR segment is anticipated to grow at a higher rate than the video conferencing segment in this region. In Western Europe, the WebRTC and VoIP segments is gaining slow acceptance.
Video conferencing segment in this region holds high potential after UCaaS segment as it reflect a high growth rate than IVR with less difference in market valuation. Video conferencing segment is poised to register a CAGR of 23.4% throughout the period of forecast 2017-2027. UCaaS segment portrays the highest growth rate in Asia Pacific excluding Japan (APEJ) as compared to other regions by registering a stunning 33.1% CAGR in the 2017-2027 timeline. In APEJ also the video conferencing segment has a bright future in the coming years.
What are the future prospects of Cloud Communication Platforms market?
The cloud communication platforms provider are continually focusing on providing advanced cloud communication solutions such as unified communication & collaboration, web real-time communication (WebRTC), and by leveraging the latest technologies to enhance and expand their solution portfolio with new innovations and technological advancements.
What are the major challenges for Cloud Communication Platforms market?
Lack of security, privacy issue and redesigning the network for cloud involves cost, which is a major challenge for the cloud communication platforms market.
Which industry will have significant revenue growth in the next five years?
The healthcare industry has been considered as largest revenue growth in the next five years due to the growing adoption of mobility and growing trend of bring your own device in healthcare industry.
What are the major opportunities for Cloud Communication Platforms market?
Increased savings and workforce productivity, which is a major opportunities for the cloud communication platforms market
Which region is expected to be at forefront in the Cloud Communication Platforms market?
The growing concerns regarding net banking and social media with two way authentication in East Asia and Europe region, which is, in turn, boosting the growth of the cloud communication platforms market in East Asia & Europe.
Who are the major companies leading cloud communication platforms market?
Prominent companies in the Cloud Communication Platforms market includes Cisco Systems Inc., IBM Corporation, Microsoft Corporation, Huawei Technologies Co. Ltd., Avaya Inc., Ozonetel Systems Pvt. Ltd., and Dialogic Inc., and among others.
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The global cloud communication platform market is segmented in detail to cover every aspect of the market and present a complete market intelligence approach to readers.
By Solutions
By Services
By Enterprise Size
By verticals
By Region
The cloud communication platform market is likely to secure a CAGR of 26.8% through 2032.
The cloud communication platform market size is estimated to cross US$ 60.71 Bn by 2032.
The cloud communication platform market is likely to record a value of US$ 5.65 Bn in 2022.
North America is likely to lead the cloud communication platform market.
1. Executive Summary 1.1. Global Market Outlook 1.2. Demand Side Trends 1.3. Supply Side Trends 1.4. Analysis and Recommendations 2. Market Overview 2.1. Market Coverage / Taxonomy 2.2. Market Definition / Scope / Limitations 3. Market Structure Analysis 3.1. Market Analysis by Tier of Companies 3.2. Market Concentration 3.3. Market Share Analysis of Top Players 3.4. Market Presence Analysis 3.4.1. Regional Footprint by Players 3.4.2. Product Footprint by Players 3.4.3. Channel Footprint by Players 4. Global Cloud Communication Platforms Demand (in Value or Size in US$ Mn) Analysis 2015-2019 and Forecast, 2020-2030 4.1. Historical Market Value (US$ Mn) Analysis, 2015-2019 4.2. Current and Future Market Value (US$ Mn) Projections, 2020-2030 4.2.1. Y-o-Y Growth Trend Analysis 4.2.2. Absolute $ Opportunity Analysis 5. Market Background 5.1. Macro-Economic Factors 5.1.1. Global GDP Growth Outlook 5.1.2. Global City Growth Outlook 5.1.3. Global ICT Spending Outlook 5.2. Forecast Factors - Relevance & Impact 5.3. Value Chain 5.4. Market Dynamics 5.4.1. Drivers 5.4.2. Restraints 5.4.3. Opportunity Analysis 6. Retail, Key Use Cases (Qualitative) 6.1. How cloud communication platform used in real-life applications 6.2. Cloud communication platform for Healthcare Industry Application 6.3. Adoption of cloud communication platform for Remote Working 6.4. Others 7. Global Cloud Communication Platforms Analysis 2015-2019 and Forecast 2020-2030, By Solutions 7.1. Introduction / Key Findings 7.2. Historical Market Size (US$ Mn) Analysis By Solutions, 2015 - 2019 7.3. Current and Future Market Size (US$ Mn) Analysis and Forecast By Solutions, 2020 - 2030 7.3.1. Unified Communication & Collaboration 7.3.2. Web Real-Time Communication (WebRTC) 7.3.3. Interactive Voice Response (IVR) with integral EPABX 7.3.4. Audio Conferencing 7.3.5. Video Conferencing 7.3.6. Voice Over Internet Protocol (VoIP) with cloud PBX 7.4. Market Attractiveness Analysis By Solutions 8. Global Cloud Communication Platforms Analysis 2015-2019 and Forecast 2020-2030, By Services 8.1. Introduction / Key Findings 8.2. Historical Market Size (US$ Mn) Analysis By Services, 2015 - 2019 8.3. Current and Future Market Size (US$ Mn) Analysis and Forecast By Services, 2020 - 2030 8.3.1. Managed Services 8.3.2. Professional Services 8.4. Market Attractiveness Analysis By Services 9. Global Cloud Communication Platforms Analysis 2015-2019 and Forecast 2020-2030, By Enterprise Size 9.1. Introduction / Key Findings 9.2. Historical Market Size (US$ Mn) Analysis By Enterprise Size, 2015 - 2019 9.3. Current and Future Market Size (US$ Mn) Analysis and Forecast By Enterprise Size, 2020 - 2030 9.3.1. Large Enterprise 9.3.2. Medium Enterprise 9.3.3. Small Enterprise 9.3.4. Micro Enterprise 9.4. Market Attractiveness Analysis By Enterprise Size 10. Global Cloud Communication Platforms Analysis 2015-2019 and Forecast 2020-2030, By Verticals 10.1. Introduction / Key Findings 10.2. Historical Market Size (US$ Mn) Analysis By Verticals, 2015 - 2019 10.3. Current and Future Market Size (US$ Mn) Analysis and Forecast By Verticals, 2020 - 2030 10.3.1. BFSI 10.3.2. Healthcare 10.3.3. Telecommunication & ITES 10.3.4. Government 10.3.5. Retail 10.3.6. Travel & Hospitality 10.3.7. Manufacturing 10.3.8. Others 10.4. Market Attractiveness Analysis By Verticals 11. Global Cloud Communication Platforms Analysis 2015-2019 and Forecast 2020-2030, by Region 11.1. Introduction / Key Findings 11.2. Historical Market Size (US$ Mn) Analysis By Region, 2015 - 2019 11.3. Current Market Size (US$ Mn) Analysis and Forecast By Region, 2020 - 2030 11.3.1. North America 11.3.2. Latin America 11.3.3. Europe 11.3.4. East Asia 11.3.5. South Asia & Pacific 11.3.6. Middle East and Africa (MEA) 11.4. Market Attractiveness Analysis By Region 12. North America Cloud Communication Platforms Analysis 2015-2019 and Forecast 2020-2030 12.1. Introduction / Key Findings 12.2. Historical Market Size (US$ Mn) Analysis By Market Taxonomy, 2015 - 2019 12.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2020 - 2030 12.3.1. By Country 12.3.1.1. U.S. 12.3.1.2. Canada 12.3.2. By Solutions 12.3.3. By Services 12.3.4. Enterprise Size 12.3.5. By Verticals 12.4. Market Attractiveness Analysis 12.4.1. By Country 12.4.2. By Solutions 12.4.3. By Services 12.4.4. Enterprise Size 12.4.5. By Verticals 12.5. Key Market Participants - Intensity Mapping 12.6. Drivers and Restraints - Impact Analysis 13. Latin America Cloud Communication Platforms Analysis 2015-2019 and Forecast 2020-2030 13.1. Introduction / Key Findings 13.2. Historical Market Size (US$ Mn) Analysis By Market Taxonomy, 2015 - 2019 13.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2020 - 2030 13.3.1. By Country 13.3.1.1. Brazil 13.3.1.2. Mexico 13.3.1.3. Rest of Latin America 13.3.2. By Solutions 13.3.3. By Services 13.3.4. Enterprise Size 13.3.5. By Verticals 13.4. Market Attractiveness Analysis 13.4.1. By Country 13.4.2. By Solutions 13.4.3. By Services 13.4.4. By Enterprise Size 13.4.5. By Verticals 13.5. Key Market Participants - Intensity Mapping 13.6. Drivers and Restraints - Impact Analysis 14. Europe Cloud Communication Platforms Analysis 2015-2019 and Forecast 2020-2030 14.1. Introduction / Key Findings 14.2. Historical Market Size (US$ Mn) Analysis By Market Taxonomy, 2015 - 2019 14.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2020 - 2030 14.3.1. By Country 14.3.1.1. UK 14.3.1.2. France 14.3.1.3. Germany 14.3.1.4. Italy 14.3.1.5. Spain 14.3.1.6. BENELUX 14.3.1.7. Russia 14.3.2. By Solutions 14.3.3. By Services 14.3.4. By Enterprise Size 14.3.5. By Verticals 14.4. Market Attractiveness Analysis 14.4.1. By Country 14.4.2. By Solutions 14.4.3. By Services 14.4.4. By Enterprise Size 14.4.5. By Verticals 14.5. Key Market Participants - Intensity Mapping 14.6. Drivers and Restraints - Impact Analysis 15. East Asia Cloud Communication Platforms Analysis 2015-2019 and Forecast 2020-2030 15.1. Introduction / Key Findings 15.2. Historical Market Size (US$ Mn) Analysis By Market Taxonomy, 2015 - 2019 15.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2020 - 2030 15.3.1. By Country 15.3.1.1. China 15.3.1.2. Japan 15.3.1.3. South Korea 15.3.2. By Solutions 15.3.3. By Services 15.3.4. By Enterprise Size 15.3.5. By Verticals 15.4. Market Attractiveness Analysis 15.4.1. By Country 15.4.2. By Solutions 15.4.3. By Services 15.4.4. By Enterprise Size 15.4.5. By Verticals 15.5. Key Market Participants - Intensity Mapping 15.6. Drivers and Restraints - Impact Analysis 16. South Asia & Pacific Cloud Communication Platforms Analysis 2015-2019 and Forecast 2020-2030 16.1. Introduction / Key Findings 16.2. Historical Market Size (US$ Mn) Analysis By Market Taxonomy, 2015 - 2019 16.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2020 - 2030 16.3.1. By Country 16.3.1.1. India 16.3.1.2. Thailand 16.3.1.3. Indonesia 16.3.1.4. Malaysia 16.3.1.5. Australia & New Zealand 16.3.2. By Solutions 16.3.3. By Services 16.3.4. By Enterprise Size 16.3.5. By Verticals 16.4. Market Attractiveness Analysis 16.4.1. By Country 16.4.2. By Solutions 16.4.3. By Services 16.4.4. By Enterprise Size 16.4.5. By Verticals 16.5. Key Market Participants - Intensity Mapping 16.6. Drivers and Restraints - Impact Analysis 17. Middle East and Africa Cloud Communication Platforms Analysis 2015-2019 and Forecast 2020-2030 17.1. Introduction / Key Findings 17.2. Historical Market Size (US$ Mn) Analysis By Market Taxonomy, 2015 - 2019 17.3. Market Size (US$ Mn) Forecast By Market Taxonomy, 2020 - 2030 17.3.1. By Country 17.3.1.1. GCC Countries 17.3.1.2. Turkey 17.3.1.3. South Africa 17.3.2. By Solutions 17.3.3. By Services 17.3.4. By Enterprise Size 17.3.5. By Verticals 17.4. Market Attractiveness Analysis 17.4.1. By Country 17.4.2. By Solutions 17.4.3. By Services 17.4.4. By Enterprise Size 17.4.5. By Verticals 17.5. Key Market Participants - Intensity Mapping 17.6. Drivers and Restraints - Impact Analysis 18. Key Country Analysis- Cloud Communication Platforms Analysis 18.1. U.S. Retail Market 18.1.1. By Solutions 18.1.2. By Services 18.1.3. By Enterprise Size 18.1.4. By Verticals 18.2. Canada Retail Market 18.2.1. By Solutions 18.2.2. By Services 18.2.3. By Enterprise Size 18.2.4. By Verticals 18.3. Brazil Retail Market 18.3.1. By Solutions 18.3.2. By Services 18.3.3. By Enterprise Size 18.3.4. By Verticals 18.4. Mexico Retail Market 18.4.1. By Solutions 18.4.2. By Services 18.4.3. By Enterprise Size 18.4.4. By Verticals 18.5. UK Retail Market 18.5.1. By Solutions 18.5.2. By Services 18.5.3. By Enterprise Size 18.5.4. By Verticals 18.6. Germany Retail Market 18.6.1. By Solutions 18.6.2. By Services 18.6.3. By Enterprise Size 18.6.4. By Verticals 18.7. France Retail Market 18.7.1. By Solutions 18.7.2. By Services 18.7.3. By Enterprise Size 18.7.4. By Verticals 18.8. Spain Retail Market 18.8.1. By Solutions 18.8.2. By Services 18.8.3. By Enterprise Size 18.8.4. By Verticals 18.9. Italy Retail Market 18.9.1. By Solutions 18.9.2. By Services 18.9.3. By Enterprise Size 18.9.4. By Verticals 18.10. BENELUX Retail Market 18.10.1. By Solutions 18.10.2. By Services 18.10.3. By Enterprise Size 18.10.4. By Verticals 18.11. Russia Retail Market 18.11.1. By Solutions 18.11.2. By Services 18.11.3. By Enterprise Size 18.11.4. By Verticals 18.12. China Retail Market 18.12.1. By Solutions 18.12.2. By Services 18.12.3. By Enterprise Size 18.12.4. By Verticals 18.13. Japan Retail Market 18.13.1. By Solutions 18.13.2. By Services 18.13.3. By Enterprise Size 18.13.4. By Verticals 18.14. South Korea Retail Market 18.14.1. By Solutions 18.14.2. By Services 18.14.3. By Enterprise Size 18.14.4. By Verticals 18.15. India Retail Market 18.15.1. By Solutions 18.15.2. By Services 18.15.3. By Enterprise Size 18.15.4. By Verticals 18.16. Thailand Retail Market 18.16.1. By Solutions 18.16.2. By Services 18.16.3. By Enterprise Size 18.16.4. By Verticals 18.17. Indonesia Retail Market 18.17.1. By Solutions 18.17.2. By Services 18.17.3. By Enterprise Size 18.17.4. By Verticals 18.18. Malaysia Retail Market 18.18.1. By Solutions 18.18.2. By Services 18.18.3. By Enterprise Size 18.18.4. By Verticals 18.19. Australia & New Zealand Retail Market 18.19.1. By Solutions 18.19.2. By Services 18.19.3. By Enterprise Size 18.19.4. By Verticals 18.20. GCC Countries Retail Market 18.20.1. By Solutions 18.20.2. By Services 18.20.3. By Enterprise Size 18.20.4. By Verticals 18.21. Turkey Retail Market 18.21.1. By Solutions 18.21.2. By Services 18.21.3. By Enterprise Size 18.21.4. By Verticals 18.22. South Africa Retail Market 18.22.1. By Solutions 18.22.2. By Services 18.22.3. By Enterprise Size 18.22.4. By Verticals 19. Competition Analysis 19.1. Competition Dashboard 19.2. Pricing Analysis, by Competition 19.3. Competition Deep Dive 19.3.1. Intel Corporation 19.3.1.1. Overview 19.3.1.2. Product/Service Portfolio 19.3.1.3. Profitability by Market Segments (Product/Channel/Region) 19.3.1.4. Sales Footprint 19.3.1.5. Strategy Overview 19.3.1.5.1. Marketing Strategy 19.3.1.5.2. Product Strategy 19.3.1.5.3. Channel Strategy 19.3.2. IBM 19.3.2.1. Overview 19.3.2.2. Product/Service Portfolio 19.3.2.3. Profitability by Market Segments (Product/Channel/Region) 19.3.2.4. Sales Footprint 19.3.2.5. Strategy Overview 19.3.2.5.1. Marketing Strategy 19.3.2.5.2. Product Strategy 19.3.2.5.3. Channel Strategy 19.3.3. Google LLC 19.3.3.1. Overview 19.3.3.2. Product/Service Portfolio 19.3.3.3. Profitability by Market Segments (Product/Channel/Region) 19.3.3.4. Sales Footprint 19.3.3.5. Strategy Overview 19.3.3.5.1. Marketing Strategy 19.3.3.5.2. Product Strategy 19.3.3.5.3. Channel Strategy 19.3.4. Microsoft Corporation 19.3.4.1. Overview 19.3.4.2. Product/Service Portfolio 19.3.4.3. Profitability by Market Segments (Product/Channel/Region) 19.3.4.4. Sales Footprint 19.3.4.5. Strategy Overview 19.3.4.5.1. Marketing Strategy 19.3.4.5.2. Product Strategy 19.3.4.5.3. Channel Strategy 19.3.5. Amazon Inc. 19.3.5.1. Overview 19.3.5.2. Product/Service Portfolio 19.3.5.3. Profitability by Market Segments (Product/Channel/Region) 19.3.5.4. Sales Footprint 19.3.5.5. Strategy Overview 19.3.5.5.1. Marketing Strategy 19.3.5.5.2. Product Strategy 19.3.5.5.3. Channel Strategy 19.3.6. Ingenico Group 19.3.6.1. Overview 19.3.6.2. Product/Service Portfolio 19.3.6.3. Profitability by Market Segments (Product/Channel/Region) 19.3.6.4. Sales Footprint 19.3.6.5. Strategy Overview 19.3.6.5.1. Marketing Strategy 19.3.6.5.2. Product Strategy 19.3.6.5.3. Channel Strategy 19.3.7. Huawei Technologies Co., Ltd. 19.3.7.1. Overview 19.3.7.2. Product/Service Portfolio 19.3.7.3. Profitability by Market Segments (Product/Channel/Region) 19.3.7.4. Sales Footprint 19.3.7.5. Strategy Overview 19.3.7.5.1. Marketing Strategy 19.3.7.5.2. Product Strategy 19.3.7.5.3. Channel Strategy 19.3.8. Cisco Systems 19.3.8.1. Overview 19.3.8.2. Product/Service Portfolio 19.3.8.3. Profitability by Market Segments (Product/Channel/Region) 19.3.8.4. Sales Footprint 19.3.8.5. Strategy Overview 19.3.8.5.1. Marketing Strategy 19.3.8.5.2. Product Strategy 19.3.8.5.3. Channel Strategy 19.3.9. Zebra Technologies Corp. 19.3.9.1. Overview 19.3.9.2. Product/Service Portfolio 19.3.9.3. Profitability by Market Segments (Product/Channel/Region) 19.3.9.4. Sales Footprint 19.3.9.5. Strategy Overview 19.3.9.5.1. Marketing Strategy 19.3.9.5.2. Product Strategy 19.3.9.5.3. Channel Strategy 19.3.10. Unitech Electronics Co., LTD. 19.3.10.1. Overview 19.3.10.2. Product/Service Portfolio 19.3.10.3. Profitability by Market Segments (Product/Channel/Region) 19.3.10.4. Sales Footprint 19.3.10.5. Strategy Overview 19.3.10.5.1. Marketing Strategy 19.3.10.5.2. Product Strategy 19.3.10.5.3. Channel Strategy 19.3.11. IEI Integration Corp. 19.3.11.1. Overview 19.3.11.2. Product/Service Portfolio 19.3.11.3. Profitability by Market Segments (Product/Channel/Region) 19.3.11.4. Sales Footprint 19.3.11.5. Strategy Overview 19.3.11.5.1. Marketing Strategy 19.3.11.5.2. Product Strategy 19.3.11.5.3. Channel Strategy 19.3.12. Samsung Electronics 19.3.12.1. Overview 19.3.12.2. Product/Service Portfolio 19.3.12.3. Profitability by Market Segments (Product/Channel/Region) 19.3.12.4. Sales Footprint 19.3.12.5. Strategy Overview 19.3.12.5.1. Marketing Strategy 19.3.12.5.2. Product Strategy 19.3.12.5.3. Channel Strategy 19.3.13. VeriFone Systems 19.3.13.1. Overview 19.3.13.2. Product/Service Portfolio 19.3.13.3. Profitability by Market Segments (Product/Channel/Region) 19.3.13.4. Sales Footprint 19.3.13.5. Strategy Overview 19.3.13.5.1. Marketing Strategy 19.3.13.5.2. Product Strategy 19.3.13.5.3. Channel Strategy 19.3.14. NCR Corporation 19.3.14.1. Overview 19.3.14.2. Product/Service Portfolio 19.3.14.3. Profitability by Market Segments (Product/Channel/Region) 19.3.14.4. Sales Footprint 19.3.14.5. Strategy Overview 19.3.14.5.1. Marketing Strategy 19.3.14.5.2. Product Strategy 19.3.14.5.3. Channel Strategy 19.3.15. Motorola Mobility LLC. 19.3.15.1. Overview 19.3.15.2. Product/Service Portfolio 19.3.15.3. Profitability by Market Segments (Product/Channel/Region) 19.3.15.4. Sales Footprint 19.3.15.5. Strategy Overview 19.3.15.5.1. Marketing Strategy 19.3.15.5.2. Product Strategy 19.3.15.5.3. Channel Strategy 19.3.16. Honeywell International Inc. 19.3.16.1. Overview 19.3.16.2. Product/Service Portfolio 19.3.16.3. Profitability by Market Segments (Product/Channel/Region) 19.3.16.4. Sales Footprint 19.3.16.5. Strategy Overview 19.3.16.5.1. Marketing Strategy 19.3.16.5.2. Product Strategy 19.3.16.5.3. Channel Strategy 20. Assumptions and Acronyms Used 21. Research Methodology
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Cloud Communication Platform Market
