Cloud Communication Platform Market

2020 Analysis and Review Cloud Communication Platform Market by Enterprise Size - Large Enterprise, Medium Enterprise, Small Enterprise, Micro Enterprise for 2020 - 2030

  • 2017-09-28
  • REP-GB-3349
  • 35 Tables
  • 148 Figures
  • 348 pages
  • Format: PDF/PPT/Excel

An Incisive, In-depth Analysis on the Cloud Communication Platforms Market

This study offers a comprehensive, 360 degree analysis on the Cloud Communication Platforms market, bringing to fore insights that can help stakeholders identify the opportunities as well as challenges. It tracks the global Cloud Communication Platforms market across key regions, and offers in-depth commentary and accurate quantitative insights. The study also includes incisive competitive landscape analysis, and provides key recommendations to market players on winning imperatives and successful strategies.

Cloud Communication Platforms Market: Cloud Communication Platform to Witness Exponential Growth during the 2020-2030 Timeline

According to Future Market Insights, the global cloud communication platform market is anticipated to witness an exponential rise in revenue from the base period 2019 supported by a stellar growth rate throughout the 2020-2030 assessment period. The market is projected to witness significant growth during the forecast period, due to different features such as unlimited customer access, better customer service, wider personalization, and increased production rate. The value of the global cloud communication platforms market is anticipated to witness a CAGR of 15.7% during the forecast period of 2020-2030.

UCaaS solution reflects an extremely high potential in terms of growth during 2017-2027

The UCaaS segment by solution type is anticipated to reflect a high value by the end of 2027 showing a vast difference in values of other segments by solution type combined together on a comparative basis. In the base year 2017, this segment was estimated at US% 700 Mn and is anticipated to reach a valuation of about US$ 7.3 Bn by 2027. This high increase is due to increased adoption of this solution type. The UCaaS solution segment is projected to grow at the highest rate to register a CAGR of 26.3% throughout the period of forecast 2017-2027. The UCaaS segment is likely to dominate the global market in terms of growth rate as well as market valuation during the forecast period and can be inferred to reflect a high potential in the coming years.

Video conferencing and IVR to show similar pace

By solutions, the video conferencing and IVR segments are likely to show similar growth rates. These segments are expected to portray stellar growth in the years to follow. The main difference between these segments is the frequency of use which impacts the market valuation by the end of the forecast period. Throughout the period of assessment, the IVR segment is projected to grow at a high CAGR of 19.0% and the video conferencing segment is anticipated to grow at a CAGR of 19.6%. However, the IVR segment is expected to show high market valuation of about US$ 1.5 Bn by 2027 end and the video conferencing segment is estimated to show a valuation of about US$ 1.3 Bn by the end of 2027.

Regional analysis - trio show outstanding statistics

The global cloud communication platform market is soaring across important regions especially North America, Western Europe and Asia Pacific excluding Japan (APEJ). In North America the UCaaS segment by solutions leads the market following by IVR segment. IVR segment is anticipated to grow at a higher rate than the video conferencing segment in this region. In Western Europe, the WebRTC and VoIP segments is gaining slow acceptance. Video conferencing segment in this region holds high potential after UCaaS segment as it reflect a high growth rate than IVR with less difference in market valuation. Video conferencing segment is poised to register a CAGR of 23.4% throughout the period of forecast 2017-2027. UCaaS segment portrays the highest growth rate in Asia Pacific excluding Japan (APEJ) as compared to other regions by registering a stunning 33.1% CAGR in the 2017-2027 timeline. In APEJ also the video conferencing segment has a bright future in the coming years.

Frequently Asked Questions about Cloud Communication Platforms Market

What are the future prospects of Cloud Communication Platforms market?

The cloud communication platforms provider are continually focusing on providing advanced cloud communication solutions such as unified communication & collaboration, web real-time communication (WebRTC), and by leveraging the latest technologies to enhance and expand their solution portfolio with new innovations and technological advancements.

What are the major challenges for Cloud Communication Platforms market?

Lack of security, privacy issue and redesigning the network for cloud involves cost, which is a major challenge for the cloud communication platforms market.

Which industry will have significant revenue growth in the next five years?

The healthcare industry has been considered as largest revenue growth in the next five years due to the growing adoption of mobility and growing trend of bring your own device in healthcare industry.

What are the major opportunities for Cloud Communication Platforms market?

Increased savings and workforce productivity, which is a major opportunities for the cloud communication platforms market

Which region is expected to be at forefront in the Cloud Communication Platforms market?

The growing concerns regarding net banking and social media with two way authentication in East Asia and Europe region, which is, in turn, boosting the growth of the cloud communication platforms market in East Asia & Europe.

Who are the major companies leading cloud communication platforms market?

Prominent companies in the Cloud Communication Platforms market includes Cisco Systems Inc., IBM Corporation, Microsoft Corporation, Huawei Technologies Co. Ltd., Avaya Inc., Ozonetel Systems Pvt. Ltd., and Dialogic Inc., and among others.

Cloud Communication Platform Market: Global End-user Analysis 2015-2019 and Opportunity Assessment 2020-2030

A recent market study published by FMI on the cloud communication platform market includes a global end-user analysis for 2015-2019 and opportunity assessment for 2020-2030, and delivers a comprehensive assessment of the most important market dynamics. After conducting a thorough research on the historical as well as current growth parameters, growth prospects of the market are obtained with maximum precision.

Cloud Communication Platform Market: Segmentation

The global cloud communication platform market is segmented in detail to cover every aspect of the market and present a complete market intelligence approach to readers.

By Solutions

By Services

By Enterprise Size

By verticals

By Region

  • Unified Communication & Collaboration
  • Web Real-Time Communication (WEBRTC)
  • Interactive Voice Response (IVR) With Integral EPABX
  • Audio Conferencing
  • Video Conferencing
  • Voice Over Internet Protocol (VoIP) with cloud PBX
  • Managed Services
  • Professional Services
  • Large Enterprise
  • Medium Enterprise
  • Small Enterprise
  • Micro Enterprise
  • BFSI
  • Healthcare
  • Telecomm-unication
  • Government
  • Retail
  • Travel & Hospitality
  • Manufacturing
  • Others
  • North America
  • Latin America
  • Europe
  • East Asia
  • South Asia & Pacific
  • MEA

Report Chapters

Chapter 01 - Executive Summary

The report commences with the executive summary of the cloud communication platform market, which includes a summary of the key findings and statistics of the market. It also includes the dominating segments in the global cloud communication platform market. In addition, it includes the graphical representation of the segments according to market size and growth rate.

Chapter 02 - Market Introduction

Readers can find a detailed taxonomy and definition of the cloud communication platform market in this chapter, which will help them understand the basic information about the cloud communication platform market. This section also highlights the inclusions and exclusions, which help the reader understand the scope of the cloud communication platform market report.

Chapter 03 - Global Cloud Communication Platform Market:  Market Background

This chapter explains the key macroeconomic factors that are expected to influence the growth of the cloud communication platform market over the forecast period. Along with macroeconomic factors, this section also highlights the opportunity analysis of the cloud communication platform market. This chapter also highlights the key market dynamics of the cloud communication platform market, which include the drivers and restraints. Moreover, readers will understand the key trends followed by the leading providers in the cloud communication platform market.

Chapter 04 - Global Cloud Communication Platform Market:  Market Forecast

This section explains the global market value analysis and forecast for the cloud communication platform market. It includes the detailed analysis of the historical cloud communication platform market, along with an opportunity analysis of the future. Readers can also find the absolute opportunity for the current year (2020 - 2030), and an incremental opportunity for the forecast period (2020 - 2030).

Chapter 05 - Global Cloud Communication Platform Market Analysis 2015 - 2019 & Forecast 2020 - 2030 by Solution

Based on solution, the cloud communication platform market is segmented into unified communication & collaboration, web real-time communication (WEBRTC), interactive voice response (IVR) with integral EPABX, audio conferencing, video conferencing, and voice over internet protocol (VoIP) with cloud PBX. In this chapter, readers can find information about the key attractive segments during the forecast period.

Chapter 06 - Global Cloud Communication Platform Market Analysis 2015 - 2019 & Forecast 2020 - 2030 by Services

Based on enterprise, the cloud communication platform market is segmented into managed services, and professional services. In this chapter, readers can find information about the key attractive segments during the forecast period.

Chapter 07 - Global Cloud Communication Platform Market Analysis 2015 - 2019 & Forecast 2020 - 2030 by Enterprise Size

Based on enterprise size, the cloud communication platform market is segmented into large enterprise, medium enterprise, small enterprise and micro enterprise. In this chapter, readers can find information about the key attractive segments during the forecast period.

Chapter 08 - Global Cloud Communication Platform Market Analysis 2015 - 2019 & Forecast 2020 - 2030 by Vertical

Based on vertical, the cloud communication platform market is segmented into BFSI, healthcare, telecommunication, & ITES, government, retail, travel & hospitality, manufacturing and others.

Chapter 09 - Global Cloud Communication Platform Market Analysis 2014 - 2018 & Forecast, 2020 - 2030 by Region

This chapter explains how the cloud communication platform market is expected to grow across various geographical regions such as North America, Latin America, Europe, East Asia, South Asia, and Middle East & Africa (MEA).

Chapter 10 - North America Cloud Communication Platform Market Analysis 2015 - 2019 & Forecast, 2020 - 2030

This chapter includes a detailed analysis of the growth of the North American cloud communication platform market, along with a country-wise assessment that includes the U.S. and Canada. Readers will also find some of key points on the basis of estimated market size of cloud communication platform.

Chapter 11 - Latin America Cloud Communication Platform Market Analysis 2015 - 2019 & Forecast, 2020 - 2030

Readers can find detailed information about several factors, such as the pricing analysis and the regional trends, which are impacting the growth of the Latin America cloud communication platform market. This chapter also includes the growth prospects of the cloud communication platform market in leading countries such as Brazil, Mexico, and the Rest of Latin America.

Chapter 12 - Europe Cloud Communication Platform Market Analysis 2015 - 2019 & Forecast, 2020 - 2030

Important growth prospects of the cloud communication platform market based on the solution and the end-user industry in several countries, such as Germany, France, Spain, Italy, the UK, BENELUX, and the Russia, are included in this chapter.

Chapter 13 - East Asia Cloud Communication Platform Market Analysis 2015 - 2019 & Forecast, 2020 - 2030

China, South Korea & Japan, are the leading countries in the East Asia region, which are the prime subjects of assessment to obtain the growth prospects of the East Asia cloud communication platform market in this chapter. Readers can find detailed information about the growth parameters of the East Asia cloud communication platform market during the period 2020-2030.

Chapter 14 - South Asia & Pacific Cloud Communication Platform Market Analysis 2015 - 2019 & Forecast, 2020 - 2030

In this chapter, India, ASEAN Countries and New Zealand are among the leading countries in the South Asia & Pacific region, which are the prime subjects of assessment to obtain the growth prospects of the South Asia & Pacific cloud communication platform market.

Chapter 15 - Middle East & Africa Cloud Communication Platform Market Analysis 2015 - 2019 & Forecast, 2020 - 2030

This chapter provides information about how the cloud communication platform market will grow in major countries in the MEA region, such as GCC Countries, South Africa, and Turkey during the forecast period 2020 - 2030.

Chapter 16 - Competition Analysis

In this chapter, readers will find a comprehensive list of all leading service provider in the cloud communication platform market, along with detailed information about each company, including company overview, revenue shares, strategic overview, and recent company developments. Some of the market players featured in the report are Cisco Systems Inc., IBM Corporation, Microsoft Corporation, Huawei Technologies Co. Ltd., Avaya Inc., Ozonetel Systems Pvt. Ltd., and Dialogic Inc., and among others.

Chapter 17 - Assumptions and Acronyms

This chapter includes a list of acronyms and assumptions that provide a base to the information and statistics included in the cloud communication platform report.

Chapter 18 - Research Methodology

This chapter helps readers understand the research methodology followed to obtain various conclusions, as well as important qualitative and quantitative information about the cloud communication platform market.

Sources and Primary Research Splits (%)

End-user Interactions

  • C - Level Executives
  • Marketing Directors
  • Sales Heads
  • Sales Executives
  • Technical Advisors
  • Cloud Communication Platform Providers
  • Distributors
  • End-user Experts
  • End Users
  • Current Market Dynamics and Challenges
  • Market Characteristics
  • Market Performance and Growth Quadrants
  • Competition Structure and Market Structure
  • Strategic Growth Initiatives
  • Near Term and Long Term Market Growth Prospects
  • Market Segment Splits and Authenticity
  • Opinions on Market Projections and Validity of Assumptions

Primary Interview Splits cloud communication platform market designation

References Catalogue

  • Company White Papers
  • Annual Reports and Investor Presentations
  • Research Papers
  • Company Press Release
  • Government Websites and Publications

Primary Interview Splits cloud communication platform market stakeholder

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