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Pre-Book Airport Transfer Market

Pre-Book Airport Transfer Market Snapshot

As per the latest study by Future Market Insights (FMI), the pre-book airport transfer market size is expected to surpass US$ 6.3 Bn in 2021. Between 2021 and 2031, the market is expected to exhibit compound annual growth rate (CAGR) of 23.6%.

Increasing demand for travel and tourism along with ease of travel and availability of low cost airlines are contributing towards the growth of the global pre-book airport transfer market. The market also will gain from the increasing penetration of smart phones and improving connectivity, especially in emerging economies. Spurred by this, the global market valuation is expected to total US$ 52.42 Bn by 2031.

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Key Points Covered in Pre-Book Airport Transfer Market Survey

  • Market estimates and forecast 2015-2031
  • Key drivers and restraints impacting market growth
  • Segment-wise, Country-wise, and Region-wise Analysis
  • Competition Mapping and Benchmarking
  • Brand share and Market Share Analysis
  • Key Product Innovations and Regulatory Climate
  • COVID-19 Impact on Pre-Book Airport Transfer and How to Navigate
  • Recommendation on Key Winning Strategies

2016-2020 Pre-book Airport Transfer Market Outlook Compared to 2021-2031 Forecast

The global pre-book airport transfer market has witnessed a significant transformation in recent years owing to the expansion of aviation industry, technological progression, advancement of airports and increase in tourism and frequency of foreign tourists.

Shift in consumer preferences towards traveling economically in private cars and shuttles rather than investing in traditional modes of transportation is expected to be a key growth driver of pre-book airport transfer market. Rising vehicles and fuel prices, high traffic conditions, low cost of shuttle/car ridership and limited parking space are the factors compelling people, especially millennials, to opt for airport transfer services. 

Lack of proper conveyance is one of the many factors which results in unpleasant traveling encounters. However, with the introduction of airport transfer services, availing proper conveyance has become simpler.

Pre-Book Airport Transfer Market

Difficulty in pre-booking cars and unprofessional behavior of cab-drivers are fuelling the demand for pre-book airport transfer services. Additionally, errors due to poor network connection, lack of transparency & reliability and security are encouraging travelers to opt for airport transfer services. 

Moreover, integration of advanced technologies such as artificial intelligence (AI), chat box, and digital payment has simplified the booking process for airport transfers, thereby, shaping the overall travel experience.

Also, most companies provide such services at lower rates than common taxis and offer attractive discounts. Alongside this, simple booking process, professional customer support services, drivers from top taxi company, zero cancellation fees, flexible payment mode guaranteed service and hassle free transfer are some of the factors projected to augment the pre-book airport transfer services growth.  

For instance, in July 2021, Hertz introduced two exclusive offers for U.S. customers to make their travel more memorable and rewarding. Customers who join the Hertz Gold Plus Rewards will automatically upgrade to Five Star Elite status by 2021 and existing members can earn double points on rentals through September 30.

Other aspects such as increasing standard of living, growing influence of travel blogger experts, promotional strategies undertaken on the part of players are driving the demand for airport transfer services.

On the back of these factors FMI predicts  the global pre-book airport transfer market is poised to expand at a stellar rate of 23.6% CAGR, totaling US$ 52.4 Bn through 2031.

How will Rising Air Travel Affordability Stimulate the Adoption of Pre-Book Airport Transfer Services?

There has been tremendous growth in passenger traffic with the steady decline in the cost of air travel, a reduction of over 70% since 1970. The decrease in the cost has led to an increase in accessibility of air travel democratization. Further, air travel is becoming increasingly accessible in the developing countries, with various low-cost travel options, it is no longer a privilege and luxury commodity.

Further, the aviation industry has undergone a structural transformation and adjusted to a dynamic marketplace by consolidating and expanding into new markets. Development of low-cost carriers (LCCs), especially since the early 21st century, has been notable in emerging economies, making air travel more affordable.

For instance, in 2018, LCCs carried an estimated 1.3 billion passengers, which was about 31% of the world's total scheduled passengers. This indicated an increase of 8.7% compared to the number of passengers carried by LCC in 2017, which is about 1.4x the rate of the world total average passenger growth.

Hence, exponential growth of air traffic and rapid growth of air passengers is expected to push the adoption of pre-book airport transfer services in the market.

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What Is the Impact Of COVID-19 On Pre-Book Airport Transfer Market?

The pre-booked airport transfer industry was one of the worst hit by the COVID-19, as the government imposed global shutdown, restricting international and domestic air travel. The cancellation of flights wielded an adverse impact on the airport transfer industry.

With the spread of COVID-19 and subsequent lockdowns, travel restrictions and other restrictions significantly affected the business travel industry.

Further, airline industry touched the pre-crisis level in terms of overall revenue and passenger traffic. Due to imposition of restriction of air travel, many airlines limited their flight schedules, which has adversely affected the revenue of airline companies and airports.

To curb the losses, airlines have resorted to cost-cutting measures such as canceling flights and relocating aircraft to places with lower parking fees, which has negatively impacted the pre-book airport transfer market.

Country-wise Insights

Why is Demand for Pre-book Airport Transfer Service Increasing in Germany?

FMI has projected Europe to remain one of the most lucrative markets throughout the course of the forecast period. Rising number of business and leisure trips across the region, both internationally and locally, is among the prominent factors influencing the market growth.

Additionally, continuous shift in consumer preference toward airport transfer services, as well as the presence of major service providers in the region, such as Enterprise Rent-a-Car and Avis Budget Group, is expected to accelerate revenue generation prospects.

Recently, increasing adoption of these services across the region, driven by increased initiative by service operators is propelling the demand. For example, Uber Technologies Inc. adopted mobile technologies and other devices to meet the personal transportation needs of consumers efficiently.

How is the Pre-book Airport Transfer Market Faring in the U.S.?

The U.S. is predicted to be one of the most attractive markets during the forecast period, opines Future Market Insights. Growth is primarily driven by increasing travel and tourism activities and increasing availability of high-end luxury as well as economy vehicles, in the region.

Moreover, growing aging population in the region contributes as potential clients in the airport transfer services, expected to generate lucrative revenue during the forecast period.

Further, pre-book airport transfer service providers and operators are focusing on technological innovations to upgrade their distribution channels, enhance customer experience, and reduce in-person contact by including online digital payment, and providing loyalty programs with incentives.

How big is the Opportunity for Pre-book Airport Transfer Services in India?

India’s pre-book airport transfer market is expected to grow at the fastest pace owing to the rapidly increasing population in cities like Delhi, Mumbai, Pune, estimates Future Market Insights.

Additionally, the state of public transportation in India has remained in a dilapidated state over the years with low connectivity. The launch of airport transfer services in the market has transformed with ever-changing need of consumers.

Increasing usage of smartphones, growing popularity regarding safe and comfortable travel and cheap internet services has aided the growth of the market.

Will South Korea Emerge as a Lucrative Market in East Asia?

Expansion of existing airports and heavy investments in airport infrastructure across East Asia will stimulate the market demand. In the past few years, there has been a rapid increase in passenger traffic handled by airports in countries such as China, Japan and South Korea.

Due to this, the government and airport authorities have announced significant investments in the construction and expansion of airports. Thereby, accelerating the growth of airport transfer services in the market.

For instance, in 2019, South Korea’s Ministry of Land, Infrastructure and Transport announced its plans to invest approximately US$ 4.2 billion over a five-year period to expand the airport’s passenger handling capacity to 106 million passengers by 2024.

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Category-wise Insights

How will Rising Number of International Travelers Affect the Market Growth?

Based on traveler type, international traveler segment account for a significant share in the market. The growth of the international traveler is driven by the expansion of the travel & tourism industry, surge in government initiatives for the development of meetings, incentives, conferences, and increasing globalization.

On the other hand, the domestic traveler segment is likely to witness the fastest growth over the forecast period due to the growing trend of ‘staycation’. An internal holiday can be a cost-effective option for individuals and also has other benefits, such as making residents aware of the history and culture of their country.

Which Transportation Type is Mostly Preferred?

In terms of transportation, public transport account for a notable share as compared to private transportation. Rapidly changing economic reforms and increasing urbanization across the globe is fueling the global public transportation.

Moreover, public transportation is cost-effective, affordable, and provides safe transportation which is accessible in rural and urban areas. Therefore, consumers are opting for public transportation services, widening future growth prospects.

Which Age Group Drives the Demand for Pre-book Airport Transfer Services?

In terms of age group, the 26-45 years’ segment dominated the global market and is expected to retain its dominance during the forecast period. However, 45-60 years’ segment is anticipated to garner significant market growth during the upcoming years.

As millennials are constantly in search for uncommon destinations to gather unique experience, travel activities from this age group is expected to improve the sales. Further, rising trend of leisure travel, for business or personal purpose, for recreational activities and improve work efficiency will boost the market demand.

Which Tourist Type Holds Major Revenue Share?

Leisure travel accounted for around 3/4th in global pre-book airport transfer market value by end of 2021. The segment is expected to exhibit fastest growth over the forecast period as a result of expansion of logistics and infrastructure. Rising consumer’s income and favorable government policies and promotion of tourism will augment growth.

Moreover, people often opt for leisure travel to unwind new cultures, and meet new people along with the pursuit of new experience. Emergence of mobile application, artificial intelligence and big data analytics in the tourism industry, as well as the rise in the social media influence will further drive the growth of leisure travel.

Why are Online Booking Channel Preferred by Users?

With rising penetration of internet, booking through online channels are expected to register significant growth. With advent of online platforms and growing knowledge of internet, airport transfer agencies are relying on digital media and websites to diversify their travel packages and offer attractive packages, generating revenues.

In addition, companies are now attracting a larger audience for airport transfer bookings through their innovative mobile travel apps. Various features powered by artificial intelligence are being developed to stay connected with passengers on the go and provide assistance throughout their journey.

These are some of the factors facilitating the growth of online booking in the pre-book airport transfer market.

How are Group Travelers Aiding Demand?

Based on traveler, the group traveler are expected to register a significant growth during the forecast period. The group segment is prospering as the cost involved in group travel is lower. Further, the service providers offers discounted rates on accommodation and transportation for group travel.

However, consumer trend of solo travel is becoming increasingly popular. Social media is motivating people to undertake solo international and domestic travel. Increasing number of travel enthusiasts at the global level is creating new opportunity for the pre-book airport transfer market.

Competitive Landscape

Companies operating in pre-book airport transfer services are aiming at strategic collaborations and strategic partnerships with other companies to expand their services and address the demand of an expanding patient pool. Moreover, major player in the industry are focusing on introducing various packages in the airport transfer services.          

  • In August 2020, Lyft announced its partnership with rental car company Sixt in order to let user’s access rental cars through the "Rentals" tab in their app.
  • In November 2020, SuperShuttle Express and ExecuCar, leaders in airport ground transportation, announce market expansion with the addition of several new locations and a new and improved Express model.
  • In June 2020, Uber announced that it would manage the on-demand high-occupancy vehicle fleet for Marin Transit, a public bus agency in Marin County, California. This partnership is Uber's first SaaS partnership.

Scope of Report

Attribute Details
Forecast Period 2021-2031
Historical Data Available for 2016-2020
Market Analysis USD Million for Value
Key Regions Covered North America, Latin America, Europe, East Asia, South Asia, Oceania, and the Middle East & Africa
Key Countries Covered US, Canada, Germany, U.K., France, Italy, Spain, Russia, China, Japan, South Korea, India, Thailand, Malaysia, Indonesia, Australia, New Zealand, GCC Countries, Turkey, Northern Africa, and South Africa
Key Segments Covered Traveler Type, Transportation Type, Age Group, Tourist Type, Booking Channel, Traveler Type, Region
Key Companies Profiled
  • SuperShuttle International Company
  • Lyft, Inc.
  • Uber Technologies, Inc.
  • Keys Shuttle
  • AAA Conch Limo. LLC
  • A&M Rentals
  • Avis Company
  • The Hertz Corporation
  • Greyhound Lines, Inc.
  • Alamo Enterprise
  • Avis Budget Group
  • Charter Vans, Inc.
  • Dayton Express Cab Co.
  • Orlando Black Car Inc.
  • Apollo's Chariots Inc.
  • Advanced Shuttle Company
  • Charles River Transportation Management Association
  • Yellow Radio Service
  • Budget Rent a Car System, Inc.
Report Coverage Market Forecast, Company Share Analysis, Competition Intelligence, DROT Analysis, Market Dynamics and Challenges, and Strategic Growth Initiatives
Customization & Pricing Available upon Request

Market by Category

By Traveler Type:

  • Domestic
  • International

By Transportation Type:

  • Private Transportation
    • Taxes & Shuttles
    • Car Rentals
    • Ride Shares
    • Others
  • Public Transportation
    • Inter-City Shuttles
    • Inter-Terminal Shuttles
    • Others

By Age Group:

  • 23-25 Years
  • 26-45 Years
  • 45-60 Years
  • More Than 60 Years

By Purpose/Tourist Type:

  • Business
  • Leisure
  • Visit Friends/Relatives
  • Education
  • Conventions
  • Religious
  • Health Treatment

By Booking Channel:

  • Phone Booking
  • Online Booking
  • In Person Booking

By Traveler Type:

  • Independent Traveler
  • Group Traveler

By Region:

  • North America
  • Latin America
  • Europe
  • Asia Pacific
  • Middle East and Africa (MEA)

Frequently Asked Questions

The global pre-book airport transfer market is worth US$ 6.29 Bn in 2021 and is expected to reach US$ 52.4 Bn by 2031.

 Historically, the market has grown at a 12% CAGR from 2016 to 2020.

Increasing adoption of artificial intelligence and growing investment towards promotion of tourism and travel will create key opportunities for market players in the coming decade.

Affordable international travel has increased sales opportunities in the pre-book airport transfer market. Rapid development of airport infrastructure, especially in developing economies, will propel the market growth.

The top 5 players include Super Shuttle International Company (6.8%), A&M Rentals (0.1%), Charter Vans. Inc. (0.1%), Dayton Express Cab Co. (0.04%), and Avis Budget Group (14.6%).

The U.S., Germany, Singapore, Finland, Japan, and Switzerland are the top 5 countries that are driving the demand for the pre-book airport transfer market.

The U.K. is expected to be a key market for Europe’s pre-book airport transfers, exhibiting a CAGR of 4.6% over the forecast period.

Russia is set to exhibit a CAGR of 6.8% during the forecast period.

Table of Content

1. Executive Summary

    1.1. Global Market Outlook

        1.1.1. Who Is Travelling?

        1.1.2. How Much Do They Spend?

        1.1.3. Direct Contribution of Aviation To GDP

        1.1.4. Direct Contribution of  Aviation To Employment

    1.2. Tourism Evolution Analysis

    1.3. FMI Analysis and Recommendations

2. Market Introduction

        2.1.1. Total Pre-Book Airport Transfer Market Revenue (US$ Mn) and Forecast (2021-2031)

        2.1.2. Number of Airport Transfer Booking (Mn) and Forecast (2021-2031)

        2.1.3. Total Pre-Book Airport Transfer Y-o-Y Growth Projections (2021-2031)

        2.1.4. Number of Air Travellers Y-o-Y Growth Projections 

3. Global Aviation Industry Overview

        3.1.1. Aviation Global Employment and GDP Impact

        3.1.2. Direct Employment In Air Transport By Segment

   Airport Operators


   Civil Aerospace

   Air Navigation Service Providers

   Other On-Airport

        3.1.3. Aviation Global Economic Impact



   Induced & Tourism Catalytic

        3.1.4. Total No. of Routes Served Worldwide, 2019

        3.1.5. Total Passengers Carried by Airlines Worldwide

        3.1.6. No. of Scheduled Commercial Flights Worldwide

        3.1.7. Global Trade Transported By Air Outlook

        3.1.8. Top 10 Airports By Total Passengers, Mn, 2019

        3.1.9. Top Busiest Airport Pair Routes, 2019

        3.1.10. Global Passenger Traffic Market Outlook, By Region

   North America

   Latin America



   Middle East & Africa

4. Airport Transportation Regulatory Framework Overview

    4.1. Regulators and Associations

        4.1.1. The Department of Transportation

        4.1.2. The Federal Aviation Administration

        4.1.3. The Transportation Security Administration

        4.1.4. The National Transportation Safety Board

        4.1.5. Major Aviation Associations

    4.2. Forecast Factors- Relevance & Impact

        4.2.1. GDP Growth Rate

        4.2.2. Population Growth

        4.2.3. Tourism Sector GVA

        4.2.4. Per Capita Disposable Income

        4.2.5. Tourist Arrivals by Country (Inbound v/s Outbound)

5. Aviation Supports Tourism

    5.1. Global Tourism Industry Overview

        5.1.1. Travel & Tourism Industry Contribution To Global GDP

   Business Spending v/s Leisure Spending

   Domestic v/s Foreign

   Direct, Indirect, and Induced

        5.1.2. Direct Contribution of Tourism To GDP

        5.1.3. Direct Contribution of  Tourism To Employment

        5.1.4. Travel Sector Contribution To Global Overall Employment

        5.1.5. Travel & Tourism Growth Rate

        5.1.6. Foreign Visitor Exports As Percentage of Total Exports 

        5.1.7. Capital Investment In Travel & Tourism Industry

        5.1.8. Different Components of Travel & Tourism

6. Key Risk and Success Factors

    6.1.  COVID-19 Risk Factor Assessment

        6.1.1. Change in Inbound and Outbound Travel Footfall

   Before and After COVID-19 Crisis

   Before and after SARS Pandemic

   Before and After Sub-prime Crisis – 2008

   Change in Tourist Footfall Post Recovery Period (After Each Crisis)

        6.1.2. Impact on Luxury Hotel Receipt Value (US$ Mn) 

   Likely Loss of Value in 2020 

   Mid-term and Long Term Forecast 

   Quarter by Quarter Dip and Recovery Assessment 

        6.1.3. Anticipated Tourist Footfall and Receipt Value Recovery Curve 

   Likelihood of U-Shape Recovery 

   Likelihood of L-Shape Recovery 

        6.1.4. Recovery Period Assessment by Key Countries

7. Advanced Technology – Reshaping The Airport Transfer Booking Process

    7.1. Leading Technologies Simplifying The Airport Transfer Booking Process

        7.1.1. Role of Artificial Intelligence (AI)

        7.1.2. Digital Payment

        7.1.3. Chatbot

        7.1.4. Advanced Self-service and Biometrics

        7.1.5. Real-Time Tracking

        7.1.6. E-hailing Service

        7.1.7. Cloud-based Application

        7.1.8. Others

8. Global Pre-book Airport Transfer Market Dynamics

    8.1. Market Drivers & Opportunities

        8.1.1. Growing Aviation Industry globally

        8.1.2. Rapid Growth In Air Passenger Worldwide

        8.1.3. Partnership With Government To Lay The Ground Work For Sustainable Air Connectivity Growth

        8.1.4.  Exponential Growth of Air Traffic

        8.1.5. Rise In Air Travel Affordability

        8.1.6. Air Travel Has Become A Common Mode of Transportation

        8.1.7. Worldwide Countries Are Focusing on Tourism As A Development Strategy

        8.1.8. Rise in Aging Passenger Population

        8.1.9. Aviation-A Driver of Global Trade & E-Commerce

        8.1.10. Modernizing Aviation To Maximize Its Benefits

        8.1.11. Airport Taxi Transportation Altering the Trends in the Aviation Industry

        8.1.12. Travelers are Preferring Pre-book Cabs or Taxes over Casual Cab Service

        8.1.13. Airport Taxi Transportation Companies are Ensuring Maximum Safety Protocols During Covid-19 Pandemic

        8.1.14. Impact of Covid-19 on Aviation Industry

        8.1.15. Others

    8.2. Challenges in Pre-book Airport Transfer Tourism Market

        8.2.1. Lack of Tie-ups Among Various Players In The Industry

        8.2.2. Lack of Transparency and Proper Safety & Security In Developing Countries

        8.2.3. Poor Infrastructure In Developing Countries

        8.2.4. Unorganized Market in Developing Countries

        8.2.5. Others

9. Categorizing of Global Pre-book Airport Transfer Market

    9.1. Introduction/ Key Findings

    9.2. Current Market Analysis By Traveler Type (% of Demand)

        9.2.1. Domestic

        9.2.2. International

    9.3. Current Market Analysis By Transportation Type (% of Demand)

        9.3.1. Private Transportation

   Taxes & Shuttles 

   Car Rentals

   Ride Shares


        9.3.2. Public Transportation

   Inter-City Shuttles

   Inter-Terminal Shuttles


    9.4. Current Market Analysis By Age Group (% of Demand)

        9.4.1. 23-25 Years

        9.4.2. 26-45 Years

        9.4.3. 45-60 Years

        9.4.4. More Than 60 Years

    9.5. Current Market Analysis By Purpose/Tourist Type (% of Demand)

        9.5.1. Business

        9.5.2. Leisure

        9.5.3. Visit Friends/Relatives

        9.5.4. Education

        9.5.5. Conventions

        9.5.6. Religious

        9.5.7. Health Treatment

    9.6. Current Market Analysis By Booking Channel (% of Demand)

        9.6.1. Phone Booking

        9.6.2. Online Booking

        9.6.3. In Person Booking

    9.7. Current Market Analysis By Traveler Type (% of Demand)

        9.7.1. Independent Traveler

        9.7.2. Group Traveler

    9.8. Current Market Analysis By Region (% of Demand)

        9.8.1. North America

        9.8.2. Latin America

        9.8.3. Europe

        9.8.4. Asia-Pacific 

        9.8.5. Middle East & Africa

    9.9. Key Findings, By Each Category

10. Social Media Sentimental Analysis

    10.1. Social Media Platforms Preferred

        10.1.1. Facebook

        10.1.2. YouTube

        10.1.3.  Instagram

        10.1.4. Twitter

        10.1.5. Linkedin

        10.1.6. Pinterest

        10.1.7. Google+

        10.1.8. Others

    10.2. Consumer Perception for Destinations On Social Media Platforms-Positive and Negative Mentions

    10.3. Trending #Hashtags

    10.4. Social Media Platform Mentions (% of Total Mentions)

    10.5. Region-Wise Social Media Mentions (% of Total Mentions)

    10.6. Trending Subject Titles

11. Competition Analysis

    11.1. Competition Dashboard

    11.2. Competition Benchmarking

    11.3. Competition Deep Dive 

        11.3.1. SuperShuttle International Company


   Service Portfolio

   Strategy Overview/campaigns

        11.3.2. Lyft, Inc.


   Service Portfolio

   Strategy Overview/campaigns

        11.3.3. Uber Technologies, Inc.


   Service Portfolio

   Strategy Overview/campaigns

        11.3.4. Keys Shuttle 


   Service Portfolio

   Strategy Overview/campaigns

        11.3.5. AAA Conch Limo. LLC


   Service Portfolio

   Strategy Overview/campaigns

        11.3.6. A&M Rentals


   Service Portfolio

   Strategy Overview/campaigns

        11.3.7. Avis Company


   Service Portfolio

   Strategy Overview/campaigns

        11.3.8. The Hertz Corporation


   Service Portfolio

   Strategy Overview/campaigns

        11.3.9. Greyhound Lines, Inc.


   Service Portfolio

   Strategy Overview/campaigns

        11.3.10. ST Services Iberia S.L.


   Service Portfolio

   Strategy Overview/campaigns

        11.3.11. Alamo Enterprise


   Service Portfolio

   Strategy Overview/campaigns

        11.3.12. Avis Budget Group


   Service Portfolio

   Strategy Overview/campaigns

        11.3.13. Charter Vans, Inc.


   Service Portfolio

   Strategy Overview/campaigns

        11.3.14. Dayton Express Cab Co.


   Service Portfolio

   Strategy Overview/campaigns

        11.3.15. Orlando Black Car Inc.


   Service Portfolio

   Strategy Overview/campaigns

        11.3.16. Apollo's Chariots Inc.


   Service Portfolio

   Strategy Overview/campaigns

        11.3.17. Advanced Shuttle Company


   Service Portfolio

   Strategy Overview/campaigns

        11.3.18. Charles River Transportation Management Association


   Service Portfolio

   Strategy Overview/campaigns

        11.3.19. Yellow Radio Service


   Service Portfolio

   Strategy Overview/campaigns

        11.3.20. Budget Rent a Car System, Inc.


   Service Portfolio

   Strategy Overview/campaigns

        11.3.21. Others (As Per Request)


   Service Portfolio

   Strategy Overview/campaigns

12. Assumptions and Acronyms Used

13. Research Methodology

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Ronak Shah
Ronak Shah

Principal Consultant

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Find your sweet spots for generating winning opportunities in this market.

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