A Detailed Analysis of the Community Engagement Platform Market by Cloud-Based and On-Premises
Community Engagement 2.0- Next-gen Platforms Paving the Way for Social Change, FMI Unveils How Community Engagement Platforms Redefine Social Networking
Community Engagement Platform Market Outlook (2023 to 2033)
The global community engagement platform market is predicted to garner a revenue of about US$ 2,761.9 million by 2033, up from US$ 608.4 million in 2023 with a CAGR of 16.3% during the forecast period.
The adoption of community engagement platform has been gaining momentum as the platform provides a safe and accessible place for people to contribute to the conversation free from the limitations of a public forum.
The platform drives more leads, improves brand loyalty, and increases user retention. In addition to this, businesses are continuously incorporating community engagement strategies to improve their marketing activities. The continuous rise in adoption of community engagement platforms to increase brand awareness & loyalty among customers is anticipated to augment the community engagement platform market growth during the forecast period.
Report Attribute
Details
Community Engagement Platform Market Value (2023)
US$ 608.4 million
Community Engagement Platform Market Anticipated Forecast Value (2033)
US$ 2,761.9 million
Community Engagement Platform Market Projected Growth Rate (2023 to 2033)
16.3%
It has become very critical to communicate and provide the right people with the most accurate information during the pandemic and a community engagement platform is an easy way to quickly communicate relevant, accurate information across a wide variety of audiences.
Amid covid-19, the community engagement platform market outlook is positively impacted by various industry verticals including government, education, entertainment, sports and among others. The platform includes a number of tools that can be used to facilitate communication with citizens via all their preferred channels – from email to SMS, or from fax to voice and also able to facilitate posting to social media to further increase engagement.
The rising adoption of community engagement platforms by government authorities would as well propel the growth of the community engagement platform market.
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Essential Market Forces Shaping the Community Engagement Platform
The Need to Increase Visibility and Understanding between Communities
With the global rise in deepening and expanding public engagement, the importance of community engagement platform has become pivotal for well-functioning and achieving better decisions, in turn positively impacting the community engagement platform market outlook.
The platform enables healthy relationships between business entities and communities and make community engagement not only desirable, but necessary and viable to lead to more equitable, sustainable decisions and improve the livability of local communities. Community engagement platform increases the visibility and understanding of issues and empowers communities to have their say over decisions that affect their lives, their towns, cities and neighborhoods.
Thus, community engagement is important for individuals, public organizations, and governments alike, encouraging many to opt for the same.
Increasing Adoption of Community Engagement Platform among Government Organizations
In order to have a functioning, thriving, and productive relationship between citizens and government, there needs to be a collaborative platform for both the entities to develop, share, and execute the decisions.
The platform allows citizens to stay engaged in ongoing community improvement efforts, legislative decisions, and available resources, which primarily impacts people’s lives. Hence, fuels the demand for community engagement platforms worldwide. Moreover, the market growth is further propelled by the fact that the platform helps to manage and analyze the results to determine where improvements can be made.
North America is Anticipated to Lead the Community Engagement Platform Market
FMI anticipated that by 2033, North America could lead the community engagement platform market, primarily because it currently holds a significant global market share of 25.2%. This dominance is a result of the region's increasing acceptance of such solutions and substantial investments in research and development.
The region’s expanding community engagement platform market share can also be owed to high demand for a seamless community experience witnessed from the end-users and the increasing implementation of community engagement platform by various enterprises in the region.
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The Europe Community Engagement Platform Market Shows Promising Growth Prospects
Following North America's lead, the Europe community engagement platform market is expected to undergo significant growth, as it already held a share of 21.3% in 2022. In the Mission for Climate Change Adaptation Find accessible translations, local and regional levels are where citizen and local stakeholder engagement is organized in the first place.
The Mission is urged by Horizon Europe to mandate that participating regions and their partner organizations set up systems to guarantee the active participation of local stakeholders and residents.
Beginning in 2022, the Mission Implementation Platform develops services on participation, citizen engagement, and governance, including capacity building for local officials and civil society, participation methods, and inclusion approaches.
These services help mobilize support and engagement from citizens. Through accessible communication, co-creation, and bottom-up identification of adaptation priorities, the services enable regions and communities to continuously engage residents.
Additionally, the platform ought to assist in establishing specific procedures for involving individuals, like peer parliaments or citizens' assemblies.
The Start-up Ecosystem in the Community Engagement Platform Market is Worth Exploring
Numerous start-ups are taking birth in the community engagement platform market who are likely to shape the market trends over the forecast period.
Example:
The Amsterdam-based inSided platform for community interaction has announced a €6 million Series A funding round, anchored by the international startup capital firm Ventech and including Fortino Capital and henQ.
The investment comes after winning over big business clients and quickly expanding throughout Europe.
One of the top platforms and service providers for client communities is inSided, which was created in 2010.
The Dutsch start-up assists its customers in increasing profitability and closeness with their customers.
Businesses can connect with their customers using inSided. Customers may ask questions, discover answers, co-create, share experiences, and give product and service ratings with inSided.
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Competition Landscape in the Community Engagement Platform Market
Key players in the community engagement platform market are focusing on product innovation and strategic partnerships with the regional vendors to collaborate for offering advanced community engagement platform solution and services to effectively conduct online surveys.
With a market share of over 15%, Higher Logic ranks among the top global primary manufacturers of community engagement software, along with Granicus and other significant players.
Key players
Vanilla Forums
Hivebrite
Higher Logic
Discourse
Mobilize
Breezio
Bang the Table
Recent Developments
Unstop, a platform that facilitates community engagement and hiring for students and graduates, successfully raised $5 million in its inaugural funding round in August 2023. The funding was spearheaded by Mynavi, a prominent job board and HRTech company in Japan.
The City of Plattsburgh unveiled a new digital community engagement platform called my.cityofplattsburgh-ny.gov in March 2023. This platform is powered by CitizenLab and aims to enhance citizen participation and involvement in local matters.
In June 2022, Hero MotoCorp, a leading two-wheeler manufacturer, introduced a novel community riding platform designed specifically for owners of its Xpulse bike. Named the XCLAN platform, it stands as the official Xpulse owners club, offering a space for bike owners to connect with one another, form a community, and foster friendships among both new and seasoned riders.
March 2023 marks the official relaunch of Social Pinpoint, an innovative online community engagement platform aimed at revolutionizing and streamlining the consultation process. The relaunch comes after the acquisition of The HiVE, a prominent community engagement platform.
The City of Fremont made an announcement in August 2022 regarding the introduction of a novel digital community engagement platform known as "MyFremont." This platform is designed to act as an online hub where community members can interact with each other, stay informed about community projects, plans, and events, and provide feedback on upcoming City initiatives.
Breezio, a modern approach to online communities, provides solutions built for non-profits and associations, customer communities and user groups and collaboration communities.
The Alliance of Community Health Plans (ACHP) leverages their Higher Logic communities to drive internal efficiencies, save staff time and create a user-friendly member experience. This upgrade to Higher Logic Thrive Platform made members' experience even better, improving navigation and increasing community activities and replies.
Report Scope
Report Attribute
Details
Growth Rate
CAGR of 16.3% from 2023 to 2033
Base Year for Estimation
2022
Historical Data
2018 to 2022
Forecast Period
2023 to 2033
Quantitative Units
Revenue in US$ million, Volume in Kilotons and CAGR from 2023 to 2033
Report Coverage
Revenue Forecast, Volume Forecast, Company Ranking, Competitive Landscape, Growth Factors, Trends and Pricing Analysis
Key Segments Profiled in the Community Engagement Platform Market Survey
By Component:
Community Engagement Platform
Services
Professional Services
Consulting
Training and Education
Support and Maintenance
Managed Services
By Deployment Mode:
Cloud-Based
On-Premises
By Industry:
BFSI
Government and Public Utilities
Healthcare and Hospitality
Retail
Manufacturing
Education
Media and Entertainment
Others
By Region:
North America
Latin America
Asia Pacific
The Middle East and Africa
Europe
Frequently Asked Questions
What is the Current Market Size?
In 2023, the market is estimated to be worth US$ 608,4 million.
What is the Market's Estimation In 2033?
By 2033, the market is expected to reach US$ 2,761.9 million.
What is the Community Engagement Platform Market CAGR?
The market to endure at a 16.3% CAGR through 2033.
What is the Key Trend in the Community Engagement Platform Market?
Rising demand for online civic participation boosts platform development.
What is the Share of the Europe Market?
With a share of 21.3%, the market in Europe is expected to experience rapid expansion.
What is the North America Economic Future Outlook?
With a 25.2% share of the global market, North America dominates.
Table of Content
1. Executive Summary
1.1. Global Market Outlook
1.2. Demand-side Trends
1.3. Supply-side Trends
1.4. Technology Roadmap Analysis
1.5. Analysis and Recommendations
2. Market Overview
2.1. Market Coverage / Taxonomy
2.2. Market Definition / Scope / Limitations
3. Market Background
3.1. Market Dynamics
3.1.1. Drivers
3.1.2. Restraints
3.1.3. Opportunity
3.1.4. Trends
3.2. Scenario Forecast
3.2.1. Demand in Optimistic Scenario
3.2.2. Demand in Likely Scenario
3.2.3. Demand in Conservative Scenario
3.3. Opportunity Map Analysis
3.4. Investment Feasibility Matrix
3.5. PESTLE and Porter’s Analysis
3.6. Regulatory Landscape
3.6.1. By Key Regions
3.6.2. By Key Countries
3.7. Regional Parent Market Outlook
4. Global Market Analysis 2018 to 2022 and Forecast, 2023 to 2033
4.1. Historical Market Size Value (US$ Million) Analysis, 2018 to 2022
4.2. Current and Future Market Size Value (US$ Million) Projections, 2023 to 2033
4.2.1. Y-o-Y Growth Trend Analysis
4.2.2. Absolute $ Opportunity Analysis
5. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Component
5.1. Introduction / Key Findings
5.2. Historical Market Size Value (US$ Million) Analysis By Component, 2018 to 2022
5.3. Current and Future Market Size Value (US$ Million) Analysis and Forecast By Component, 2023 to 2033
5.3.1. Community Engagement Platform
5.3.2. Services
5.3.2.1. Consulting
5.3.2.2. Training and Education
5.3.2.3. Support and Maintenance
5.3.3. Managed Services
5.4. Y-o-Y Growth Trend Analysis By Component, 2018 to 2022
5.5. Absolute $ Opportunity Analysis By Component, 2023 to 2033
6. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Deployment Mode
6.1. Introduction / Key Findings
6.2. Historical Market Size Value (US$ Million) Analysis By Deployment Mode, 2018 to 2022
6.3. Current and Future Market Size Value (US$ Million) Analysis and Forecast By Deployment Mode, 2023 to 2033
6.3.1. Cloud-Based
6.3.2. On-Premises
6.4. Y-o-Y Growth Trend Analysis By Deployment Mode, 2018 to 2022
6.5. Absolute $ Opportunity Analysis By Deployment Mode, 2023 to 2033
7. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Industry
7.1. Introduction / Key Findings
7.2. Historical Market Size Value (US$ Million) Analysis By Industry , 2018 to 2022
7.3. Current and Future Market Size Value (US$ Million) Analysis and Forecast By Industry , 2023 to 2033
7.3.1. BFSI
7.3.2. Government and Public Utilities
7.3.3. Healthcare and Hospitality
7.3.4. Retail
7.3.5. Manufacturing
7.3.6. Education
7.3.7. Media and Entertainment
7.3.8. Others
7.4. Y-o-Y Growth Trend Analysis By Industry , 2018 to 2022
7.5. Absolute $ Opportunity Analysis By Industry , 2023 to 2033
8. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Region
8.1. Introduction
8.2. Historical Market Size Value (US$ Million) Analysis By Region, 2018 to 2022
8.3. Current Market Size Value (US$ Million) Analysis and Forecast By Region, 2023 to 2033
8.3.1. North America
8.3.2. Latin America
8.3.3. Western Europe
8.3.4. Eastern Europe
8.3.5. South Asia and Pacific
8.3.6. East Asia
8.3.7. Middle East and Africa
8.4. Market Attractiveness Analysis By Region
9. North America Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
9.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022
9.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033
9.2.1. By Country
9.2.1.1. USA
9.2.1.2. Canada
9.2.2. By Component
9.2.3. By Deployment Mode
9.2.4. By Industry
9.3. Market Attractiveness Analysis
9.3.1. By Country
9.3.2. By Component
9.3.3. By Deployment Mode
9.3.4. By Industry
9.4. Key Takeaways
10. Latin America Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
10.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022
10.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033
10.2.1. By Country
10.2.1.1. Brazil
10.2.1.2. Mexico
10.2.1.3. Rest of Latin America
10.2.2. By Component
10.2.3. By Deployment Mode
10.2.4. By Industry
10.3. Market Attractiveness Analysis
10.3.1. By Country
10.3.2. By Component
10.3.3. By Deployment Mode
10.3.4. By Industry
10.4. Key Takeaways
11. Western Europe Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
11.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022
11.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033
11.2.1. By Country
11.2.1.1. Germany
11.2.1.2. UK
11.2.1.3. France
11.2.1.4. Spain
11.2.1.5. Italy
11.2.1.6. Rest of Western Europe
11.2.2. By Component
11.2.3. By Deployment Mode
11.2.4. By Industry
11.3. Market Attractiveness Analysis
11.3.1. By Country
11.3.2. By Component
11.3.3. By Deployment Mode
11.3.4. By Industry
11.4. Key Takeaways
12. Eastern Europe Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
12.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022
12.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033
12.2.1. By Country
12.2.1.1. Poland
12.2.1.2. Russia
12.2.1.3. Czech Republic
12.2.1.4. Romania
12.2.1.5. Rest of Eastern Europe
12.2.2. By Component
12.2.3. By Deployment Mode
12.2.4. By Industry
12.3. Market Attractiveness Analysis
12.3.1. By Country
12.3.2. By Component
12.3.3. By Deployment Mode
12.3.4. By Industry
12.4. Key Takeaways
13. South Asia and Pacific Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
13.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022
13.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033
13.2.1. By Country
13.2.1.1. India
13.2.1.2. Bangladesh
13.2.1.3. Australia
13.2.1.4. New Zealand
13.2.1.5. Rest of South Asia and Pacific
13.2.2. By Component
13.2.3. By Deployment Mode
13.2.4. By Industry
13.3. Market Attractiveness Analysis
13.3.1. By Country
13.3.2. By Component
13.3.3. By Deployment Mode
13.3.4. By Industry
13.4. Key Takeaways
14. East Asia Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
14.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022
14.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033
14.2.1. By Country
14.2.1.1. China
14.2.1.2. Japan
14.2.1.3. South Korea
14.2.2. By Component
14.2.3. By Deployment Mode
14.2.4. By Industry
14.3. Market Attractiveness Analysis
14.3.1. By Country
14.3.2. By Component
14.3.3. By Deployment Mode
14.3.4. By Industry
14.4. Key Takeaways
15. Middle East and Africa Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
15.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022
15.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033
15.2.1. By Country
15.2.1.1. GCC Countries
15.2.1.2. South Africa
15.2.1.3. Israel
15.2.1.4. Rest of MEA
15.2.2. By Component
15.2.3. By Deployment Mode
15.2.4. By Industry
15.3. Market Attractiveness Analysis
15.3.1. By Country
15.3.2. By Component
15.3.3. By Deployment Mode
15.3.4. By Industry
15.4. Key Takeaways
16. Key Countries Market Analysis
16.1. USA
16.1.1. Pricing Analysis
16.1.2. Market Share Analysis, 2022
16.1.2.1. By Component
16.1.2.2. By Deployment Mode
16.1.2.3. By Industry
16.2. Canada
16.2.1. Pricing Analysis
16.2.2. Market Share Analysis, 2022
16.2.2.1. By Component
16.2.2.2. By Deployment Mode
16.2.2.3. By Industry
16.3. Brazil
16.3.1. Pricing Analysis
16.3.2. Market Share Analysis, 2022
16.3.2.1. By Component
16.3.2.2. By Deployment Mode
16.3.2.3. By Industry
16.4. Mexico
16.4.1. Pricing Analysis
16.4.2. Market Share Analysis, 2022
16.4.2.1. By Component
16.4.2.2. By Deployment Mode
16.4.2.3. By Industry
16.5. Germany
16.5.1. Pricing Analysis
16.5.2. Market Share Analysis, 2022
16.5.2.1. By Component
16.5.2.2. By Deployment Mode
16.5.2.3. By Industry
16.6. UK
16.6.1. Pricing Analysis
16.6.2. Market Share Analysis, 2022
16.6.2.1. By Component
16.6.2.2. By Deployment Mode
16.6.2.3. By Industry
16.7. France
16.7.1. Pricing Analysis
16.7.2. Market Share Analysis, 2022
16.7.2.1. By Component
16.7.2.2. By Deployment Mode
16.7.2.3. By Industry
16.8. Spain
16.8.1. Pricing Analysis
16.8.2. Market Share Analysis, 2022
16.8.2.1. By Component
16.8.2.2. By Deployment Mode
16.8.2.3. By Industry
16.9. Italy
16.9.1. Pricing Analysis
16.9.2. Market Share Analysis, 2022
16.9.2.1. By Component
16.9.2.2. By Deployment Mode
16.9.2.3. By Industry
16.10. Poland
16.10.1. Pricing Analysis
16.10.2. Market Share Analysis, 2022
16.10.2.1. By Component
16.10.2.2. By Deployment Mode
16.10.2.3. By Industry
16.11. Russia
16.11.1. Pricing Analysis
16.11.2. Market Share Analysis, 2022
16.11.2.1. By Component
16.11.2.2. By Deployment Mode
16.11.2.3. By Industry
16.12. Czech Republic
16.12.1. Pricing Analysis
16.12.2. Market Share Analysis, 2022
16.12.2.1. By Component
16.12.2.2. By Deployment Mode
16.12.2.3. By Industry
16.13. Romania
16.13.1. Pricing Analysis
16.13.2. Market Share Analysis, 2022
16.13.2.1. By Component
16.13.2.2. By Deployment Mode
16.13.2.3. By Industry
16.14. India
16.14.1. Pricing Analysis
16.14.2. Market Share Analysis, 2022
16.14.2.1. By Component
16.14.2.2. By Deployment Mode
16.14.2.3. By Industry
16.15. Bangladesh
16.15.1. Pricing Analysis
16.15.2. Market Share Analysis, 2022
16.15.2.1. By Component
16.15.2.2. By Deployment Mode
16.15.2.3. By Industry
16.16. Australia
16.16.1. Pricing Analysis
16.16.2. Market Share Analysis, 2022
16.16.2.1. By Component
16.16.2.2. By Deployment Mode
16.16.2.3. By Industry
16.17. New Zealand
16.17.1. Pricing Analysis
16.17.2. Market Share Analysis, 2022
16.17.2.1. By Component
16.17.2.2. By Deployment Mode
16.17.2.3. By Industry
16.18. China
16.18.1. Pricing Analysis
16.18.2. Market Share Analysis, 2022
16.18.2.1. By Component
16.18.2.2. By Deployment Mode
16.18.2.3. By Industry
16.19. Japan
16.19.1. Pricing Analysis
16.19.2. Market Share Analysis, 2022
16.19.2.1. By Component
16.19.2.2. By Deployment Mode
16.19.2.3. By Industry
16.20. South Korea
16.20.1. Pricing Analysis
16.20.2. Market Share Analysis, 2022
16.20.2.1. By Component
16.20.2.2. By Deployment Mode
16.20.2.3. By Industry
16.21. GCC Countries
16.21.1. Pricing Analysis
16.21.2. Market Share Analysis, 2022
16.21.2.1. By Component
16.21.2.2. By Deployment Mode
16.21.2.3. By Industry
16.22. South Africa
16.22.1. Pricing Analysis
16.22.2. Market Share Analysis, 2022
16.22.2.1. By Component
16.22.2.2. By Deployment Mode
16.22.2.3. By Industry
16.23. Israel
16.23.1. Pricing Analysis
16.23.2. Market Share Analysis, 2022
16.23.2.1. By Component
16.23.2.2. By Deployment Mode
16.23.2.3. By Industry
17. Market Structure Analysis
17.1. Competition Dashboard
17.2. Competition Benchmarking
17.3. Market Share Analysis of Top Players
17.3.1. By Regional
17.3.2. By Component
17.3.3. By Deployment Mode
17.3.4. By Industry
18. Competition Analysis
18.1. Competition Deep Dive
18.1.1. Salesforce
18.1.1.1. Overview
18.1.1.2. Product Portfolio
18.1.1.3. Profitability by Market Segments
18.1.1.4. Sales Footprint
18.1.1.5. Strategy Overview
18.1.1.5.1. Marketing Strategy
18.1.2. Microsoft
18.1.2.1. Overview
18.1.2.2. Product Portfolio
18.1.2.3. Profitability by Market Segments
18.1.2.4. Sales Footprint
18.1.2.5. Strategy Overview
18.1.2.5.1. Marketing Strategy
18.1.3. IBM
18.1.3.1. Overview
18.1.3.2. Product Portfolio
18.1.3.3. Profitability by Market Segments
18.1.3.4. Sales Footprint
18.1.3.5. Strategy Overview
18.1.3.5.1. Marketing Strategy
18.1.4. Oracle
18.1.4.1. Overview
18.1.4.2. Product Portfolio
18.1.4.3. Profitability by Market Segments
18.1.4.4. Sales Footprint
18.1.4.5. Strategy Overview
18.1.4.5.1. Marketing Strategy
18.1.5. SAP
18.1.5.1. Overview
18.1.5.2. Product Portfolio
18.1.5.3. Profitability by Market Segments
18.1.5.4. Sales Footprint
18.1.5.5. Strategy Overview
18.1.5.5.1. Marketing Strategy
18.1.6. Adobe
18.1.6.1. Overview
18.1.6.2. Product Portfolio
18.1.6.3. Profitability by Market Segments
18.1.6.4. Sales Footprint
18.1.6.5. Strategy Overview
18.1.6.5.1. Marketing Strategy
18.1.7. Hootsuite
18.1.7.1. Overview
18.1.7.2. Product Portfolio
18.1.7.3. Profitability by Market Segments
18.1.7.4. Sales Footprint
18.1.7.5. Strategy Overview
18.1.7.5.1. Marketing Strategy
18.1.8. Sprout Social
18.1.8.1. Overview
18.1.8.2. Product Portfolio
18.1.8.3. Profitability by Market Segments
18.1.8.4. Sales Footprint
18.1.8.5. Strategy Overview
18.1.8.5.1. Marketing Strategy
18.1.9. Lithium Technologies
18.1.9.1. Overview
18.1.9.2. Product Portfolio
18.1.9.3. Profitability by Market Segments
18.1.9.4. Sales Footprint
18.1.9.5. Strategy Overview
18.1.9.5.1. Marketing Strategy
18.1.10. Vanilla Forums
18.1.10.1. Overview
18.1.10.2. Product Portfolio
18.1.10.3. Profitability by Market Segments
18.1.10.4. Sales Footprint
18.1.10.5. Strategy Overview
18.1.10.5.1. Marketing Strategy
18.1.11. Higher Logic
18.1.11.1. Overview
18.1.11.2. Product Portfolio
18.1.11.3. Profitability by Market Segments
18.1.11.4. Sales Footprint
18.1.11.5. Strategy Overview
18.1.11.5.1. Marketing Strategy
18.1.12. Get Satisfaction
18.1.12.1. Overview
18.1.12.2. Product Portfolio
18.1.12.3. Profitability by Market Segments
18.1.12.4. Sales Footprint
18.1.12.5. Strategy Overview
18.1.12.5.1. Marketing Strategy
18.1.13. Telligent Systems
18.1.13.1. Overview
18.1.13.2. Product Portfolio
18.1.13.3. Profitability by Market Segments
18.1.13.4. Sales Footprint
18.1.13.5. Strategy Overview
18.1.13.5.1. Marketing Strategy
18.1.14. Jive Software
18.1.14.1. Overview
18.1.14.2. Product Portfolio
18.1.14.3. Profitability by Market Segments
18.1.14.4. Sales Footprint
18.1.14.5. Strategy Overview
18.1.14.5.1. Marketing Strategy
18.1.15. MyFeelBack
18.1.15.1. Overview
18.1.15.2. Product Portfolio
18.1.15.3. Profitability by Market Segments
18.1.15.4. Sales Footprint
18.1.15.5. Strategy Overview
18.1.15.5.1. Marketing Strategy
18.1.16. Zimbra
18.1.16.1. Overview
18.1.16.2. Product Portfolio
18.1.16.3. Profitability by Market Segments
18.1.16.4. Sales Footprint
18.1.16.5. Strategy Overview
18.1.16.5.1. Marketing Strategy
18.1.17. Verint Systems
18.1.17.1. Overview
18.1.17.2. Product Portfolio
18.1.17.3. Profitability by Market Segments
18.1.17.4. Sales Footprint
18.1.17.5. Strategy Overview
18.1.17.5.1. Marketing Strategy
18.1.18. Nice Systems
18.1.18.1. Overview
18.1.18.2. Product Portfolio
18.1.18.3. Profitability by Market Segments
18.1.18.4. Sales Footprint
18.1.18.5. Strategy Overview
18.1.18.5.1. Marketing Strategy
18.1.19. Clarabridge
18.1.19.1. Overview
18.1.19.2. Product Portfolio
18.1.19.3. Profitability by Market Segments
18.1.19.4. Sales Footprint
18.1.19.5. Strategy Overview
18.1.19.5.1. Marketing Strategy
19. Assumptions & Acronyms Used20. Research Methodology
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List of Tables
Table 1: Global Market Value (US$ Million) Forecast by Region, 2018 to 2033
Table 2: Global Market Value (US$ Million) Forecast by Component, 2018 to 2033
Table 3: Global Market Value (US$ Million) Forecast by Deployment Mode, 2018 to 2033
Table 4: Global Market Value (US$ Million) Forecast by Industry , 2018 to 2033
Table 5: North America Market Value (US$ Million) Forecast by Country, 2018 to 2033
Table 6: North America Market Value (US$ Million) Forecast by Component, 2018 to 2033
Table 7: North America Market Value (US$ Million) Forecast by Deployment Mode, 2018 to 2033
Table 8: North America Market Value (US$ Million) Forecast by Industry , 2018 to 2033
Table 9: Latin America Market Value (US$ Million) Forecast by Country, 2018 to 2033
Table 10: Latin America Market Value (US$ Million) Forecast by Component, 2018 to 2033
Table 11: Latin America Market Value (US$ Million) Forecast by Deployment Mode, 2018 to 2033
Table 12: Latin America Market Value (US$ Million) Forecast by Industry , 2018 to 2033
Table 13: Western Europe Market Value (US$ Million) Forecast by Country, 2018 to 2033
Table 14: Western Europe Market Value (US$ Million) Forecast by Component, 2018 to 2033
Table 15: Western Europe Market Value (US$ Million) Forecast by Deployment Mode, 2018 to 2033
Table 16: Western Europe Market Value (US$ Million) Forecast by Industry , 2018 to 2033
Table 17: Eastern Europe Market Value (US$ Million) Forecast by Country, 2018 to 2033
Table 18: Eastern Europe Market Value (US$ Million) Forecast by Component, 2018 to 2033
Table 19: Eastern Europe Market Value (US$ Million) Forecast by Deployment Mode, 2018 to 2033
Table 20: Eastern Europe Market Value (US$ Million) Forecast by Industry , 2018 to 2033
Table 21: South Asia and Pacific Market Value (US$ Million) Forecast by Country, 2018 to 2033
Table 22: South Asia and Pacific Market Value (US$ Million) Forecast by Component, 2018 to 2033
Table 23: South Asia and Pacific Market Value (US$ Million) Forecast by Deployment Mode, 2018 to 2033
Table 24: South Asia and Pacific Market Value (US$ Million) Forecast by Industry , 2018 to 2033
Table 25: East Asia Market Value (US$ Million) Forecast by Country, 2018 to 2033
Table 26: East Asia Market Value (US$ Million) Forecast by Component, 2018 to 2033
Table 27: East Asia Market Value (US$ Million) Forecast by Deployment Mode, 2018 to 2033
Table 28: East Asia Market Value (US$ Million) Forecast by Industry , 2018 to 2033
Table 29: Middle East and Africa Market Value (US$ Million) Forecast by Country, 2018 to 2033
Table 30: Middle East and Africa Market Value (US$ Million) Forecast by Component, 2018 to 2033
Table 31: Middle East and Africa Market Value (US$ Million) Forecast by Deployment Mode, 2018 to 2033
Table 32: Middle East and Africa Market Value (US$ Million) Forecast by Industry , 2018 to 2033
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List of Charts
Figure 1: Global Market Value (US$ Million) by Component, 2023 to 2033
Figure 2: Global Market Value (US$ Million) by Deployment Mode, 2023 to 2033
Figure 3: Global Market Value (US$ Million) by Industry , 2023 to 2033
Figure 4: Global Market Value (US$ Million) by Region, 2023 to 2033
Figure 5: Global Market Value (US$ Million) Analysis by Region, 2018 to 2033
Figure 6: Global Market Value Share (%) and BPS Analysis by Region, 2023 to 2033
Figure 7: Global Market Y-o-Y Growth (%) Projections by Region, 2023 to 2033
Figure 8: Global Market Value (US$ Million) Analysis by Component, 2018 to 2033
Figure 9: Global Market Value Share (%) and BPS Analysis by Component, 2023 to 2033
Figure 10: Global Market Y-o-Y Growth (%) Projections by Component, 2023 to 2033
Figure 11: Global Market Value (US$ Million) Analysis by Deployment Mode, 2018 to 2033
Figure 12: Global Market Value Share (%) and BPS Analysis by Deployment Mode, 2023 to 2033
Figure 13: Global Market Y-o-Y Growth (%) Projections by Deployment Mode, 2023 to 2033
Figure 14: Global Market Value (US$ Million) Analysis by Industry , 2018 to 2033
Figure 15: Global Market Value Share (%) and BPS Analysis by Industry , 2023 to 2033
Figure 16: Global Market Y-o-Y Growth (%) Projections by Industry , 2023 to 2033
Figure 17: Global Market Attractiveness by Component, 2023 to 2033
Figure 18: Global Market Attractiveness by Deployment Mode, 2023 to 2033
Figure 19: Global Market Attractiveness by Industry , 2023 to 2033
Figure 20: Global Market Attractiveness by Region, 2023 to 2033
Figure 21: North America Market Value (US$ Million) by Component, 2023 to 2033
Figure 22: North America Market Value (US$ Million) by Deployment Mode, 2023 to 2033
Figure 23: North America Market Value (US$ Million) by Industry , 2023 to 2033
Figure 24: North America Market Value (US$ Million) by Country, 2023 to 2033
Figure 25: North America Market Value (US$ Million) Analysis by Country, 2018 to 2033
Figure 26: North America Market Value Share (%) and BPS Analysis by Country, 2023 to 2033
Figure 27: North America Market Y-o-Y Growth (%) Projections by Country, 2023 to 2033
Figure 28: North America Market Value (US$ Million) Analysis by Component, 2018 to 2033
Figure 29: North America Market Value Share (%) and BPS Analysis by Component, 2023 to 2033
Figure 30: North America Market Y-o-Y Growth (%) Projections by Component, 2023 to 2033
Figure 31: North America Market Value (US$ Million) Analysis by Deployment Mode, 2018 to 2033
Figure 32: North America Market Value Share (%) and BPS Analysis by Deployment Mode, 2023 to 2033
Figure 33: North America Market Y-o-Y Growth (%) Projections by Deployment Mode, 2023 to 2033
Figure 34: North America Market Value (US$ Million) Analysis by Industry , 2018 to 2033
Figure 35: North America Market Value Share (%) and BPS Analysis by Industry , 2023 to 2033
Figure 36: North America Market Y-o-Y Growth (%) Projections by Industry , 2023 to 2033
Figure 37: North America Market Attractiveness by Component, 2023 to 2033
Figure 38: North America Market Attractiveness by Deployment Mode, 2023 to 2033
Figure 39: North America Market Attractiveness by Industry , 2023 to 2033
Figure 40: North America Market Attractiveness by Country, 2023 to 2033
Figure 41: Latin America Market Value (US$ Million) by Component, 2023 to 2033
Figure 42: Latin America Market Value (US$ Million) by Deployment Mode, 2023 to 2033
Figure 43: Latin America Market Value (US$ Million) by Industry , 2023 to 2033
Figure 44: Latin America Market Value (US$ Million) by Country, 2023 to 2033
Figure 45: Latin America Market Value (US$ Million) Analysis by Country, 2018 to 2033
Figure 46: Latin America Market Value Share (%) and BPS Analysis by Country, 2023 to 2033
Figure 47: Latin America Market Y-o-Y Growth (%) Projections by Country, 2023 to 2033
Figure 48: Latin America Market Value (US$ Million) Analysis by Component, 2018 to 2033
Figure 49: Latin America Market Value Share (%) and BPS Analysis by Component, 2023 to 2033
Figure 50: Latin America Market Y-o-Y Growth (%) Projections by Component, 2023 to 2033
Figure 51: Latin America Market Value (US$ Million) Analysis by Deployment Mode, 2018 to 2033
Figure 52: Latin America Market Value Share (%) and BPS Analysis by Deployment Mode, 2023 to 2033
Figure 53: Latin America Market Y-o-Y Growth (%) Projections by Deployment Mode, 2023 to 2033
Figure 54: Latin America Market Value (US$ Million) Analysis by Industry , 2018 to 2033
Figure 55: Latin America Market Value Share (%) and BPS Analysis by Industry , 2023 to 2033
Figure 56: Latin America Market Y-o-Y Growth (%) Projections by Industry , 2023 to 2033
Figure 57: Latin America Market Attractiveness by Component, 2023 to 2033
Figure 58: Latin America Market Attractiveness by Deployment Mode, 2023 to 2033
Figure 59: Latin America Market Attractiveness by Industry , 2023 to 2033
Figure 60: Latin America Market Attractiveness by Country, 2023 to 2033
Figure 61: Western Europe Market Value (US$ Million) by Component, 2023 to 2033
Figure 62: Western Europe Market Value (US$ Million) by Deployment Mode, 2023 to 2033
Figure 63: Western Europe Market Value (US$ Million) by Industry , 2023 to 2033
Figure 64: Western Europe Market Value (US$ Million) by Country, 2023 to 2033
Figure 65: Western Europe Market Value (US$ Million) Analysis by Country, 2018 to 2033
Figure 66: Western Europe Market Value Share (%) and BPS Analysis by Country, 2023 to 2033
Figure 67: Western Europe Market Y-o-Y Growth (%) Projections by Country, 2023 to 2033
Figure 68: Western Europe Market Value (US$ Million) Analysis by Component, 2018 to 2033
Figure 69: Western Europe Market Value Share (%) and BPS Analysis by Component, 2023 to 2033
Figure 70: Western Europe Market Y-o-Y Growth (%) Projections by Component, 2023 to 2033
Figure 71: Western Europe Market Value (US$ Million) Analysis by Deployment Mode, 2018 to 2033
Figure 72: Western Europe Market Value Share (%) and BPS Analysis by Deployment Mode, 2023 to 2033
Figure 73: Western Europe Market Y-o-Y Growth (%) Projections by Deployment Mode, 2023 to 2033
Figure 74: Western Europe Market Value (US$ Million) Analysis by Industry , 2018 to 2033
Figure 75: Western Europe Market Value Share (%) and BPS Analysis by Industry , 2023 to 2033
Figure 76: Western Europe Market Y-o-Y Growth (%) Projections by Industry , 2023 to 2033
Figure 77: Western Europe Market Attractiveness by Component, 2023 to 2033
Figure 78: Western Europe Market Attractiveness by Deployment Mode, 2023 to 2033
Figure 79: Western Europe Market Attractiveness by Industry , 2023 to 2033
Figure 80: Western Europe Market Attractiveness by Country, 2023 to 2033
Figure 81: Eastern Europe Market Value (US$ Million) by Component, 2023 to 2033
Figure 82: Eastern Europe Market Value (US$ Million) by Deployment Mode, 2023 to 2033
Figure 83: Eastern Europe Market Value (US$ Million) by Industry , 2023 to 2033
Figure 84: Eastern Europe Market Value (US$ Million) by Country, 2023 to 2033
Figure 85: Eastern Europe Market Value (US$ Million) Analysis by Country, 2018 to 2033
Figure 86: Eastern Europe Market Value Share (%) and BPS Analysis by Country, 2023 to 2033
Figure 87: Eastern Europe Market Y-o-Y Growth (%) Projections by Country, 2023 to 2033
Figure 88: Eastern Europe Market Value (US$ Million) Analysis by Component, 2018 to 2033
Figure 89: Eastern Europe Market Value Share (%) and BPS Analysis by Component, 2023 to 2033
Figure 90: Eastern Europe Market Y-o-Y Growth (%) Projections by Component, 2023 to 2033
Figure 91: Eastern Europe Market Value (US$ Million) Analysis by Deployment Mode, 2018 to 2033
Figure 92: Eastern Europe Market Value Share (%) and BPS Analysis by Deployment Mode, 2023 to 2033
Figure 93: Eastern Europe Market Y-o-Y Growth (%) Projections by Deployment Mode, 2023 to 2033
Figure 94: Eastern Europe Market Value (US$ Million) Analysis by Industry , 2018 to 2033
Figure 95: Eastern Europe Market Value Share (%) and BPS Analysis by Industry , 2023 to 2033
Figure 96: Eastern Europe Market Y-o-Y Growth (%) Projections by Industry , 2023 to 2033
Figure 97: Eastern Europe Market Attractiveness by Component, 2023 to 2033
Figure 98: Eastern Europe Market Attractiveness by Deployment Mode, 2023 to 2033
Figure 99: Eastern Europe Market Attractiveness by Industry , 2023 to 2033
Figure 100: Eastern Europe Market Attractiveness by Country, 2023 to 2033
Figure 101: South Asia and Pacific Market Value (US$ Million) by Component, 2023 to 2033
Figure 102: South Asia and Pacific Market Value (US$ Million) by Deployment Mode, 2023 to 2033
Figure 103: South Asia and Pacific Market Value (US$ Million) by Industry , 2023 to 2033
Figure 104: South Asia and Pacific Market Value (US$ Million) by Country, 2023 to 2033
Figure 105: South Asia and Pacific Market Value (US$ Million) Analysis by Country, 2018 to 2033
Figure 106: South Asia and Pacific Market Value Share (%) and BPS Analysis by Country, 2023 to 2033
Figure 107: South Asia and Pacific Market Y-o-Y Growth (%) Projections by Country, 2023 to 2033
Figure 108: South Asia and Pacific Market Value (US$ Million) Analysis by Component, 2018 to 2033
Figure 109: South Asia and Pacific Market Value Share (%) and BPS Analysis by Component, 2023 to 2033
Figure 110: South Asia and Pacific Market Y-o-Y Growth (%) Projections by Component, 2023 to 2033
Figure 111: South Asia and Pacific Market Value (US$ Million) Analysis by Deployment Mode, 2018 to 2033
Figure 112: South Asia and Pacific Market Value Share (%) and BPS Analysis by Deployment Mode, 2023 to 2033
Figure 113: South Asia and Pacific Market Y-o-Y Growth (%) Projections by Deployment Mode, 2023 to 2033
Figure 114: South Asia and Pacific Market Value (US$ Million) Analysis by Industry , 2018 to 2033
Figure 115: South Asia and Pacific Market Value Share (%) and BPS Analysis by Industry , 2023 to 2033
Figure 116: South Asia and Pacific Market Y-o-Y Growth (%) Projections by Industry , 2023 to 2033
Figure 117: South Asia and Pacific Market Attractiveness by Component, 2023 to 2033
Figure 118: South Asia and Pacific Market Attractiveness by Deployment Mode, 2023 to 2033
Figure 119: South Asia and Pacific Market Attractiveness by Industry , 2023 to 2033
Figure 120: South Asia and Pacific Market Attractiveness by Country, 2023 to 2033
Figure 121: East Asia Market Value (US$ Million) by Component, 2023 to 2033
Figure 122: East Asia Market Value (US$ Million) by Deployment Mode, 2023 to 2033
Figure 123: East Asia Market Value (US$ Million) by Industry , 2023 to 2033
Figure 124: East Asia Market Value (US$ Million) by Country, 2023 to 2033
Figure 125: East Asia Market Value (US$ Million) Analysis by Country, 2018 to 2033
Figure 126: East Asia Market Value Share (%) and BPS Analysis by Country, 2023 to 2033
Figure 127: East Asia Market Y-o-Y Growth (%) Projections by Country, 2023 to 2033
Figure 128: East Asia Market Value (US$ Million) Analysis by Component, 2018 to 2033
Figure 129: East Asia Market Value Share (%) and BPS Analysis by Component, 2023 to 2033
Figure 130: East Asia Market Y-o-Y Growth (%) Projections by Component, 2023 to 2033
Figure 131: East Asia Market Value (US$ Million) Analysis by Deployment Mode, 2018 to 2033
Figure 132: East Asia Market Value Share (%) and BPS Analysis by Deployment Mode, 2023 to 2033
Figure 133: East Asia Market Y-o-Y Growth (%) Projections by Deployment Mode, 2023 to 2033
Figure 134: East Asia Market Value (US$ Million) Analysis by Industry , 2018 to 2033
Figure 135: East Asia Market Value Share (%) and BPS Analysis by Industry , 2023 to 2033
Figure 136: East Asia Market Y-o-Y Growth (%) Projections by Industry , 2023 to 2033
Figure 137: East Asia Market Attractiveness by Component, 2023 to 2033
Figure 138: East Asia Market Attractiveness by Deployment Mode, 2023 to 2033
Figure 139: East Asia Market Attractiveness by Industry , 2023 to 2033
Figure 140: East Asia Market Attractiveness by Country, 2023 to 2033
Figure 141: Middle East and Africa Market Value (US$ Million) by Component, 2023 to 2033
Figure 142: Middle East and Africa Market Value (US$ Million) by Deployment Mode, 2023 to 2033
Figure 143: Middle East and Africa Market Value (US$ Million) by Industry , 2023 to 2033
Figure 144: Middle East and Africa Market Value (US$ Million) by Country, 2023 to 2033
Figure 145: Middle East and Africa Market Value (US$ Million) Analysis by Country, 2018 to 2033
Figure 146: Middle East and Africa Market Value Share (%) and BPS Analysis by Country, 2023 to 2033
Figure 147: Middle East and Africa Market Y-o-Y Growth (%) Projections by Country, 2023 to 2033
Figure 148: Middle East and Africa Market Value (US$ Million) Analysis by Component, 2018 to 2033
Figure 149: Middle East and Africa Market Value Share (%) and BPS Analysis by Component, 2023 to 2033
Figure 150: Middle East and Africa Market Y-o-Y Growth (%) Projections by Component, 2023 to 2033
Figure 151: Middle East and Africa Market Value (US$ Million) Analysis by Deployment Mode, 2018 to 2033
Figure 152: Middle East and Africa Market Value Share (%) and BPS Analysis by Deployment Mode, 2023 to 2033
Figure 153: Middle East and Africa Market Y-o-Y Growth (%) Projections by Deployment Mode, 2023 to 2033
Figure 154: Middle East and Africa Market Value (US$ Million) Analysis by Industry , 2018 to 2033
Figure 155: Middle East and Africa Market Value Share (%) and BPS Analysis by Industry , 2023 to 2033
Figure 156: Middle East and Africa Market Y-o-Y Growth (%) Projections by Industry , 2023 to 2033
Figure 157: Middle East and Africa Market Attractiveness by Component, 2023 to 2033
Figure 158: Middle East and Africa Market Attractiveness by Deployment Mode, 2023 to 2033
Figure 159: Middle East and Africa Market Attractiveness by Industry , 2023 to 2033
Figure 160: Middle East and Africa Market Attractiveness by Country, 2023 to 2033
