Dealer Management System Market Outlook (2023 to 2033)

The overall market is anticipated to have a steady CAGR of 5.5% during the period from 2023 to 2033. The dealer management system market is predicted to grow from USD 8,528.5 million in 2023 to USD 14,752.7 million by 2033.

The market is expected to be driven by improved product life cycle management and increased usage of fleet management analytics. Increased expenditures in dealer management systems, rising cloud adoption, and a trend away from paperwork to automation are propelling the market forward.

The incorporation of artificial intelligence and data analytics capabilities is expected to drive global market growth. As there is a rising demand for better inventory management, sales tracking, customer relationship management, commission, and insurance calculation, and technological advancements in dealer management systems.

With the growing trend of digitalization in all global industrial sectors, organizations in the automobile industry are increasingly turning to the dealer management system to accomplish a variety of tasks. In the worldwide market, this element is producing potential demand opportunities for the dealer management system.

Vehicle inventory, customer information, customer relationship management, sales (including finance, cash, buy here pay, and wholesale), printing paperwork, and credit reports are only a few of the important operations controlled by the dealer management system.

Aside from the automobile industry, the dealer management system is also used in other sectors, such as transportation and logistics. The need for a cloud-based dealer management system from the global transportation and logistics sector is promising for vendors in the market.

With the growing trend of digitalization in all global industrial sectors, organizations in the automobile industry are increasingly turning to the dealer management system to accomplish a variety of tasks. In the worldwide market, this element is producing potential demand opportunities for the dealer management system.

Vehicle inventory, customer information, customer relationship management, sales (including finance, cash, buy here pay, and wholesale), printing paperwork, and credit reports are only a few of the important operations controlled by the dealer management system.

Aside from the automobile industry, the dealer management system is also used in other sectors, such as transportation and logistics. The need for a cloud-based dealer management system from the global transportation and logistics sector is promising for vendors in the market.

Attributes Details
Market Valuation in 2022 USD 8,200.5 million
Estimated Global Market Share in 2023 USD 8,528.5 million
Forecasted Global Market Size by 2033 USD 14,752.7 million
Projected Global Market Growth Rate from 2023 to 2033 5.6% CAGR

Global Dealer Management System Market Historical Analysis (2018 to 2022) Vs. Forecast Outlook (2023 to 2033)

Previously, the market was thriving at a lower CAGR of 3.5% (2018 to 2022), resulting in a market size of USD 8,200.5 million in 2022.

Pandemic years wreaked havoc on companies and resulted in the closure of vehicle dealerships. Auto dealers can use dealer management systems to keep up with current market trends and changes.

As a result, a slowdown in dealer business in 2020 slowed the growth of the dealer management systems market slightly. Despite these conditions, according to Forbes, dealerships in selected states of the United States continued to operate with formal licenses from the government to run the business during the pandemic. As it is one of the important industries, particularly in the transportation industry.

The United States government, according to the National Automobile Dealers Association (NADA), allowed vehicle dealerships to operate during these years. Demand for the dealer management system has increased in the region because vehicle retailers have reopened.

What is Propelling the Demand for Dealer Management Systems?

The automotive sector has seen key technological improvements during the last few decades. Over time, the impact of new technologies has transformed the sector. Automobiles can now employ innovative solutions thanks to improvements in digital technologies.

The dealer management system is an ideal solution for car dealerships that need to handle spare parts inventory and work orders. To track manufacturer and customer relationships, the system integrates customer relationship management (CRM) and business intelligence technologies. Several car dealerships rely heavily on the dealer management system to keep track of their inventory and sales.

What are the Trends in the Dealer Management System Market?

New and used vehicle sales, consumer finance, vehicle repair, and maintenance services, and parts inventory management are all driven by the dealer management system. Financial reporting, payroll services, and cash flow management are also available.

Automotive stores may order vehicles and components, handle warranties, and get vehicle records using the system, which integrates with OEM data processing systems. As a result, the automotive industry's rapid adoption of a novel dealer management system is propelling market expansion. Furthermore, they cater to the specific requirements of the retail automobile industry.

Overall market expansion is hampered by security concerns caused by a lack of cyber security solutions. The global market is growing due to real-time insight, simpler business operations, and engaging customer communication.

Which is the Leading Segment in the Dealer Management System Market by End User?

With a predicted CAGR of 6%, demand for dealer management systems from the transportation and logistics industries is expected to rise throughout the forecast period. The transportation and logistics industry contributes a substantial amount of income to the market.

In the transportation and logistics industries, demand for cloud-based dealer management systems has increased, and this trend is projected to continue during the forecast period.

The marine and motorsports sectors, in addition to transportation and logistics, present considerable growth potential for the market. Another significant end-user of dealer management systems is in the construction industry.

Category By Deployment Type
Top Segment On-premises
Market Share in Percentage 61.2%
Category By End User
Top Segment Agriculture Sector
Market Share in Percentage 17.6%

Which is the Leading Segment in the Dealer Management System Market by Deployment Type?

In the global market, the on-premise deployment category had the majority revenue share, with a predicted CAGR of 5.1%. On-premise technology and software are installed on hardware within the company's premises so that employees have physical access to the data.

The cloud-based deployment segment is expected to increase rapidly over the projected period, owing to rising demand and usage of cloud-based deployment. Public and private clouds can be used in a cloud-based deployment architecture.

Which is the Leading Region in the Dealer Management System Market?

Regional Market Comparison Global Market Share in Percentage
North America 28.8%
Europe 22.3%

Higher Adoption of Cloud-based Services to Retain the Dominance of the United States

During the forecast period, innovation in the dealer management system industry and an increase in vendors of dealer management systems are expected to boost the market in North America, which is expected to reach USD 4.5 billion by 2033, with a CAGR of 6%.

Regional Market Comparison Global Market Share in Percentage
United States 16.5%
Germany 7.1%
Japan 4.2%
Australia 2.3%

Regional Markets in Asia are Growing Faster with the Digital Boom in the Region

Due to the increasing adoption of dealer management systems in the industry, Asia Pacific is likely to be an interesting region for the market. In the near future, the market in South America, the Middle East, and Africa is likely to grow rapidly.

Due to the region's developing logistics business, Asia Pacific countries, particularly China, Japan, and India, are driving the region's expansion. Furthermore, the highly linked and advanced economies of Southeast Asian countries, as well as growing awareness of the dealer management system, are fueling the market's growth. Moreover, new government programs and regulations are projected to aid industry expansion.

Regions CAGR (2023 to 2033)
United States of America 6%
United Kingdom 5.3%
China 3.9%
Japan 6.2%
India 7.5%

How Does Competition Influence The Dealer Management System Market?

The development of innovative and efficient goods is the primary focus of players in the market. Research shows how the competitors are taking advantage of the opportunities present in the market.

Leading players in the global market are putting more emphasis on improving the quality of services they provide. They are increasing capital inflow to research and development operations in order to achieve this goal.

Some companies in the global market are increasing their participation in new product launch activities. Aside from that, several stakeholders are putting more emphasis on making their products as cost-effective as possible.

As a result of these developments, the worldwide market is expected to grow at a faster rate in the approaching years. Manufacturers use dealer management systems, as well as a remote help desk, to optimize inventory management, dealer operations, and customer retention.

Some Recent Developments by the Dealer Management System Providers are:

  • Neuron, a Big Data platform connected to the Fortellis automobile commerce exchange, was introduced by CDK Global, Inc. in 2021. Dealers, original equipment manufacturers (OEMs), and third-party software developers can use the Neuron to turn large amounts of industry data into useful insights.
  • Service360 was created by Integrated Dealer Systems (IDS) in 2020 to assist dealers in revolutionizing their service and reducing repair event cycle time (RECT). IDS Service360 is a full-service solution that works in tandem with the IDS Astra G2 dealer management system.
  • DealerSocket, Inc., a part of Solera's Vehicle Solutions announced the purchase of Auto/Mate, a provider of dealer management systems for automobile dealerships, in January 2020. It provides auto dealers with a unique platform that features advanced software along with the best service by combining Auto/Robust Mate's dealer management system with DealerSocket's goods.

Key players

  • Adam Systems
  • BiT Dealership Software, Inc.
  • Blue Skies Business Solutions Inc.
  • CDK Global LLC.
  • Dealertrack Inc.

Key Segments

By Deployment Type:

  • On-Premises
  • Cloud

By End User:

  • Transportation and Logistics
  • Agriculture
  • Construction
  • Oil & Gas
  • Mining
  • Marine
  • Motor Sports
  • Other End Users

By Region:

  • North America
  • Latin America
  • Europe
  • East Asia
  • South Asia
  • Oceania
  • The Middle East & Africa (ME&A)

Table of Content

  • 1. Executive Summary
  • 2. Market Overview
  • 3. Market Background
  • 4. Global Market Analysis 2018 to 2022 and Forecast, 2023 to 2033
  • 5. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Deployment Type
    • 5.1. On-Premises
    • 5.2. Cloud
  • 6. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By End User
    • 6.1. Transportation and Logistics
    • 6.2. Agriculture
    • 6.3. Construction
    • 6.4. Oil & Gas
    • 6.5. Mining
    • 6.6. Marine
    • 6.7. Motor Sports
  • 7. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Region
    • 7.1. North America
    • 7.2. Latin America
    • 7.3. Europe
    • 7.4. South Asia
    • 7.5. East Asia
    • 7.6. Oceania
    • 7.7. MEA
  • 8. North America Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
  • 9. Latin America Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
  • 10. Europe Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
  • 11. South Asia Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
  • 12. East Asia Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
  • 13. Oceania Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
  • 14. MEA Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
  • 15. Key Countries Market Analysis
  • 16. Market Structure Analysis
  • 17. Competition Analysis
    • 17.1. ADAM Systems
    • 17.2. Autosoft Inc.
    • 17.3. Bit Dealership Software, Inc.
    • 17.4. CDK Global
    • 17.5. COX Automotive
    • 17.6. DealerBuilt
    • 17.7. Dominion Enterprises
    • 17.8. e-Emphasys Technologies Inc.
    • 17.9. Evopos
    • 17.10. Integrated Dealer Systems
  • 18. Assumptions & Acronyms Used
  • 19. Research Methodology

List of Tables

Table 1: Global Market Value (US$ Million) Forecast by Region, 2018 to 2033

Table 2: Global Market Value (US$ Million) Forecast by Deployment Type, 2018 to 2033

Table 3: Global Market Value (US$ Million) Forecast by End User, 2018 to 2033

Table 4: North America Market Value (US$ Million) Forecast by Country, 2018 to 2033

Table 5: North America Market Value (US$ Million) Forecast by Deployment Type, 2018 to 2033

Table 6: North America Market Value (US$ Million) Forecast by End User, 2018 to 2033

Table 7: Latin America Market Value (US$ Million) Forecast by Country, 2018 to 2033

Table 8: Latin America Market Value (US$ Million) Forecast by Deployment Type, 2018 to 2033

Table 9: Latin America Market Value (US$ Million) Forecast by End User, 2018 to 2033

Table 10: Europe Market Value (US$ Million) Forecast by Country, 2018 to 2033

Table 11: Europe Market Value (US$ Million) Forecast by Deployment Type, 2018 to 2033

Table 12: Europe Market Value (US$ Million) Forecast by End User, 2018 to 2033

Table 13: South Asia Market Value (US$ Million) Forecast by Country, 2018 to 2033

Table 14: South Asia Market Value (US$ Million) Forecast by Deployment Type, 2018 to 2033

Table 15: South Asia Market Value (US$ Million) Forecast by End User, 2018 to 2033

Table 16: East Asia Market Value (US$ Million) Forecast by Country, 2018 to 2033

Table 17: East Asia Market Value (US$ Million) Forecast by Deployment Type, 2018 to 2033

Table 18: East Asia Market Value (US$ Million) Forecast by End User, 2018 to 2033

Table 19: Oceania Market Value (US$ Million) Forecast by Country, 2018 to 2033

Table 20: Oceania Market Value (US$ Million) Forecast by Deployment Type, 2018 to 2033

Table 21: Oceania Market Value (US$ Million) Forecast by End User, 2018 to 2033

Table 22: MEA Market Value (US$ Million) Forecast by Country, 2018 to 2033

Table 23: MEA Market Value (US$ Million) Forecast by Deployment Type, 2018 to 2033

Table 24: MEA Market Value (US$ Million) Forecast by End User, 2018 to 2033

List of Figures

Figure 1: Global Market Value (US$ Million) by Deployment Type, 2023 to 2033

Figure 2: Global Market Value (US$ Million) by End User, 2023 to 2033

Figure 3: Global Market Value (US$ Million) by Region, 2023 to 2033

Figure 4: Global Market Value (US$ Million) Analysis by Region, 2018 to 2033

Figure 5: Global Market Value Share (%) and BPS Analysis by Region, 2023 to 2033

Figure 6: Global Market Y-o-Y Growth (%) Projections by Region, 2023 to 2033

Figure 7: Global Market Value (US$ Million) Analysis by Deployment Type, 2018 to 2033

Figure 8: Global Market Value Share (%) and BPS Analysis by Deployment Type, 2023 to 2033

Figure 9: Global Market Y-o-Y Growth (%) Projections by Deployment Type, 2023 to 2033

Figure 10: Global Market Value (US$ Million) Analysis by End User, 2018 to 2033

Figure 11: Global Market Value Share (%) and BPS Analysis by End User, 2023 to 2033

Figure 12: Global Market Y-o-Y Growth (%) Projections by End User, 2023 to 2033

Figure 13: Global Market Attractiveness by Deployment Type, 2023 to 2033

Figure 14: Global Market Attractiveness by End User, 2023 to 2033

Figure 15: Global Market Attractiveness by Region, 2023 to 2033

Figure 16: North America Market Value (US$ Million) by Deployment Type, 2023 to 2033

Figure 17: North America Market Value (US$ Million) by End User, 2023 to 2033

Figure 18: North America Market Value (US$ Million) by Country, 2023 to 2033

Figure 19: North America Market Value (US$ Million) Analysis by Country, 2018 to 2033

Figure 20: North America Market Value Share (%) and BPS Analysis by Country, 2023 to 2033

Figure 21: North America Market Y-o-Y Growth (%) Projections by Country, 2023 to 2033

Figure 22: North America Market Value (US$ Million) Analysis by Deployment Type, 2018 to 2033

Figure 23: North America Market Value Share (%) and BPS Analysis by Deployment Type, 2023 to 2033

Figure 24: North America Market Y-o-Y Growth (%) Projections by Deployment Type, 2023 to 2033

Figure 25: North America Market Value (US$ Million) Analysis by End User, 2018 to 2033

Figure 26: North America Market Value Share (%) and BPS Analysis by End User, 2023 to 2033

Figure 27: North America Market Y-o-Y Growth (%) Projections by End User, 2023 to 2033

Figure 28: North America Market Attractiveness by Deployment Type, 2023 to 2033

Figure 29: North America Market Attractiveness by End User, 2023 to 2033

Figure 30: North America Market Attractiveness by Country, 2023 to 2033

Figure 31: Latin America Market Value (US$ Million) by Deployment Type, 2023 to 2033

Figure 32: Latin America Market Value (US$ Million) by End User, 2023 to 2033

Figure 33: Latin America Market Value (US$ Million) by Country, 2023 to 2033

Figure 34: Latin America Market Value (US$ Million) Analysis by Country, 2018 to 2033

Figure 35: Latin America Market Value Share (%) and BPS Analysis by Country, 2023 to 2033

Figure 36: Latin America Market Y-o-Y Growth (%) Projections by Country, 2023 to 2033

Figure 37: Latin America Market Value (US$ Million) Analysis by Deployment Type, 2018 to 2033

Figure 38: Latin America Market Value Share (%) and BPS Analysis by Deployment Type, 2023 to 2033

Figure 39: Latin America Market Y-o-Y Growth (%) Projections by Deployment Type, 2023 to 2033

Figure 40: Latin America Market Value (US$ Million) Analysis by End User, 2018 to 2033

Figure 41: Latin America Market Value Share (%) and BPS Analysis by End User, 2023 to 2033

Figure 42: Latin America Market Y-o-Y Growth (%) Projections by End User, 2023 to 2033

Figure 43: Latin America Market Attractiveness by Deployment Type, 2023 to 2033

Figure 44: Latin America Market Attractiveness by End User, 2023 to 2033

Figure 45: Latin America Market Attractiveness by Country, 2023 to 2033

Figure 46: Europe Market Value (US$ Million) by Deployment Type, 2023 to 2033

Figure 47: Europe Market Value (US$ Million) by End User, 2023 to 2033

Figure 48: Europe Market Value (US$ Million) by Country, 2023 to 2033

Figure 49: Europe Market Value (US$ Million) Analysis by Country, 2018 to 2033

Figure 50: Europe Market Value Share (%) and BPS Analysis by Country, 2023 to 2033

Figure 51: Europe Market Y-o-Y Growth (%) Projections by Country, 2023 to 2033

Figure 52: Europe Market Value (US$ Million) Analysis by Deployment Type, 2018 to 2033

Figure 53: Europe Market Value Share (%) and BPS Analysis by Deployment Type, 2023 to 2033

Figure 54: Europe Market Y-o-Y Growth (%) Projections by Deployment Type, 2023 to 2033

Figure 55: Europe Market Value (US$ Million) Analysis by End User, 2018 to 2033

Figure 56: Europe Market Value Share (%) and BPS Analysis by End User, 2023 to 2033

Figure 57: Europe Market Y-o-Y Growth (%) Projections by End User, 2023 to 2033

Figure 58: Europe Market Attractiveness by Deployment Type, 2023 to 2033

Figure 59: Europe Market Attractiveness by End User, 2023 to 2033

Figure 60: Europe Market Attractiveness by Country, 2023 to 2033

Figure 61: South Asia Market Value (US$ Million) by Deployment Type, 2023 to 2033

Figure 62: South Asia Market Value (US$ Million) by End User, 2023 to 2033

Figure 63: South Asia Market Value (US$ Million) by Country, 2023 to 2033

Figure 64: South Asia Market Value (US$ Million) Analysis by Country, 2018 to 2033

Figure 65: South Asia Market Value Share (%) and BPS Analysis by Country, 2023 to 2033

Figure 66: South Asia Market Y-o-Y Growth (%) Projections by Country, 2023 to 2033

Figure 67: South Asia Market Value (US$ Million) Analysis by Deployment Type, 2018 to 2033

Figure 68: South Asia Market Value Share (%) and BPS Analysis by Deployment Type, 2023 to 2033

Figure 69: South Asia Market Y-o-Y Growth (%) Projections by Deployment Type, 2023 to 2033

Figure 70: South Asia Market Value (US$ Million) Analysis by End User, 2018 to 2033

Figure 71: South Asia Market Value Share (%) and BPS Analysis by End User, 2023 to 2033

Figure 72: South Asia Market Y-o-Y Growth (%) Projections by End User, 2023 to 2033

Figure 73: South Asia Market Attractiveness by Deployment Type, 2023 to 2033

Figure 74: South Asia Market Attractiveness by End User, 2023 to 2033

Figure 75: South Asia Market Attractiveness by Country, 2023 to 2033

Figure 76: East Asia Market Value (US$ Million) by Deployment Type, 2023 to 2033

Figure 77: East Asia Market Value (US$ Million) by End User, 2023 to 2033

Figure 78: East Asia Market Value (US$ Million) by Country, 2023 to 2033

Figure 79: East Asia Market Value (US$ Million) Analysis by Country, 2018 to 2033

Figure 80: East Asia Market Value Share (%) and BPS Analysis by Country, 2023 to 2033

Figure 81: East Asia Market Y-o-Y Growth (%) Projections by Country, 2023 to 2033

Figure 82: East Asia Market Value (US$ Million) Analysis by Deployment Type, 2018 to 2033

Figure 83: East Asia Market Value Share (%) and BPS Analysis by Deployment Type, 2023 to 2033

Figure 84: East Asia Market Y-o-Y Growth (%) Projections by Deployment Type, 2023 to 2033

Figure 85: East Asia Market Value (US$ Million) Analysis by End User, 2018 to 2033

Figure 86: East Asia Market Value Share (%) and BPS Analysis by End User, 2023 to 2033

Figure 87: East Asia Market Y-o-Y Growth (%) Projections by End User, 2023 to 2033

Figure 88: East Asia Market Attractiveness by Deployment Type, 2023 to 2033

Figure 89: East Asia Market Attractiveness by End User, 2023 to 2033

Figure 90: East Asia Market Attractiveness by Country, 2023 to 2033

Figure 91: Oceania Market Value (US$ Million) by Deployment Type, 2023 to 2033

Figure 92: Oceania Market Value (US$ Million) by End User, 2023 to 2033

Figure 93: Oceania Market Value (US$ Million) by Country, 2023 to 2033

Figure 94: Oceania Market Value (US$ Million) Analysis by Country, 2018 to 2033

Figure 95: Oceania Market Value Share (%) and BPS Analysis by Country, 2023 to 2033

Figure 96: Oceania Market Y-o-Y Growth (%) Projections by Country, 2023 to 2033

Figure 97: Oceania Market Value (US$ Million) Analysis by Deployment Type, 2018 to 2033

Figure 98: Oceania Market Value Share (%) and BPS Analysis by Deployment Type, 2023 to 2033

Figure 99: Oceania Market Y-o-Y Growth (%) Projections by Deployment Type, 2023 to 2033

Figure 100: Oceania Market Value (US$ Million) Analysis by End User, 2018 to 2033

Figure 101: Oceania Market Value Share (%) and BPS Analysis by End User, 2023 to 2033

Figure 102: Oceania Market Y-o-Y Growth (%) Projections by End User, 2023 to 2033

Figure 103: Oceania Market Attractiveness by Deployment Type, 2023 to 2033

Figure 104: Oceania Market Attractiveness by End User, 2023 to 2033

Figure 105: Oceania Market Attractiveness by Country, 2023 to 2033

Figure 106: MEA Market Value (US$ Million) by Deployment Type, 2023 to 2033

Figure 107: MEA Market Value (US$ Million) by End User, 2023 to 2033

Figure 108: MEA Market Value (US$ Million) by Country, 2023 to 2033

Figure 109: MEA Market Value (US$ Million) Analysis by Country, 2018 to 2033

Figure 110: MEA Market Value Share (%) and BPS Analysis by Country, 2023 to 2033

Figure 111: MEA Market Y-o-Y Growth (%) Projections by Country, 2023 to 2033

Figure 112: MEA Market Value (US$ Million) Analysis by Deployment Type, 2018 to 2033

Figure 113: MEA Market Value Share (%) and BPS Analysis by Deployment Type, 2023 to 2033

Figure 114: MEA Market Y-o-Y Growth (%) Projections by Deployment Type, 2023 to 2033

Figure 115: MEA Market Value (US$ Million) Analysis by End User, 2018 to 2033

Figure 116: MEA Market Value Share (%) and BPS Analysis by End User, 2023 to 2033

Figure 117: MEA Market Y-o-Y Growth (%) Projections by End User, 2023 to 2033

Figure 118: MEA Market Attractiveness by Deployment Type, 2023 to 2033

Figure 119: MEA Market Attractiveness by End User, 2023 to 2033

Figure 120: MEA Market Attractiveness by Country, 2023 to 2033

Frequently Asked Questions

What is the market size in 2023?

The market is valued at USD 8,528.5 million in 2023.

How is the historical performance of the market?

From 2018 to 2022, the market registered a CAGR of 3.5%.

What will be the market value in 2033?

The market shall reach USD 14,752.7 million in 2033.

What is the CAGR for the North American Market?

The North American will register a 6% CAGR until 2033.

What opportunities await the market players?

Digitalization will likely provide boost to the market.

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