Healthcare BPO is a process which includes the business process outsourcing of particular operational requirements to most suited third party vendors. Healthcare BPO is a solution for clients to adopt intelligent approaches that will support the organization by reducing the cost pressures and increasing the overall productivity.
Healthcare BPO market provides various solutions, such as customer account setup, front end services, billing and account receivables, enrollment services, provider network services, claims services, membership services, Medicare services and pharmacy benefits management.
Healthcare BPO market is primarily driven by a few key factors such as lack of in-house trained professionals for specific processes, cost-effective availability of workforce, and lack of industry knowledge. In addition to this healthcare BPO market also observes significant growth due to the increased government regulations to reduce the overall healthcare costs.
Healthcare BPO is efficient in handling errors in finance, accounting; provides efficient customer care services to clients, and reduce the infrastructure cost for the customers. However, with the ongoing trends in the healthcare BPO, the customers face challenges in data security & reliability, increasing regulatory compliance, and handling huge amount of healthcare data restricts the growth of the healthcare BPO market.
Based on geography, the healthcare BPO market can be segmented into five major regions: North America, Europe, Asia-Pacific, Latin America and Middle East & Africa. At present, North America holds a leading position in the healthcare BPO market followed by Europe.
The major driving factors which have driven the growth of the healthcare BPO market in these regions are steadily increasing the prevalence of regulatory scenario, pressure on healthcare institutions to reduce costs and rising trend for healthcare IT, big data and cloud computing.
Following North America, European countries are also anticipated to show steady growth in the healthcare BPO market. In the next few years, Asia-Pacific would show remarkable growth in the healthcare BPO market as it is developing at a very rapid pace and has shown the emergence of many regional players.
The factors which would fuel the growth of healthcare BPO market in Asia-Pacific are increasing awareness regarding various healthcare IT solutions, increase in the number of key players and rapid development in the healthcare infrastructure across the Asian countries. Healthcare BPO market would evolve at a rapid rate across the regions. However, North America would maintain its position in the overall healthcare BPO market.
In the past decade, the market has witnessed a massive influx of well-established players in the healthcare BPO market. Some of the top players operating in the healthcare BPO market are Accenture, HCL Technologies Limited, Eli Global, Gebbs, Genpact Limited, IBM Corporation, Parexel, QuintilesIMS Inc., Sutherland, Truven Health, Hewlett-Packard Inc., United Health Group, Lonza Group Ltd Cognizant Technology Solutions Corporation, Tata Consultancy Services Ltd, Infosys BPO Ltd., Xerox Corporation, Accretive Health, Inc, and many others. Healthcare BPO market has the presence of many regional players which have a huge market share in emerging countries.
The report is a compilation of first-hand information, qualitative and quantitative assessment by industry analysts, inputs from industry experts and industry participants across the value chain. The report provides in-depth analysis of parent market trends, macro-economic indicators and governing factors along with market attractiveness as per segments. The report also maps the qualitative impact of various market factors on market segments and geographies.
Healthcare BPO market is undergoing massive transformation with the ever changing landscape of U.S. healthcare system, and along with it, healthcare BPO market is developed.
By end user we can segment the healthcare BPO market into the following:
By various services provided to the end user by the healthcare BPO we can segment the market into the following:
Our Research Products
The "Full Research Suite" delivers actionable market intel, deep dives on markets or technologies, so clients act faster, cut risk, and unlock growth.
The Leaderboard benchmarks and ranks top vendors, classifying them as Established Leaders, Leading Challengers, or Disruptors & Challengers.
Locates where complements amplify value and substitutes erode it, forecasting net impact by horizon
We deliver granular, decision-grade intel: market sizing, 5-year forecasts, pricing, adoption, usage, revenue, and operational KPIs—plus competitor tracking, regulation, and value chains—across 60 countries broadly.
Spot the shifts before they hit your P&L. We track inflection points, adoption curves, pricing moves, and ecosystem plays to show where demand is heading, why it is changing, and what to do next across high-growth markets and disruptive tech
Real-time reads of user behavior. We track shifting priorities, perceptions of today’s and next-gen services, and provider experience, then pace how fast tech moves from trial to adoption, blending buyer, consumer, and channel inputs with social signals (#WhySwitch, #UX).
Partner with our analyst team to build a custom report designed around your business priorities. From analysing market trends to assessing competitors or crafting bespoke datasets, we tailor insights to your needs.
Supplier Intelligence
Discovery & Profiling
Capacity & Footprint
Performance & Risk
Compliance & Governance
Commercial Readiness
Who Supplies Whom
Scorecards & Shortlists
Playbooks & Docs
Category Intelligence
Definition & Scope
Demand & Use Cases
Cost Drivers
Market Structure
Supply Chain Map
Trade & Policy
Operating Norms
Deliverables
Buyer Intelligence
Account Basics
Spend & Scope
Procurement Model
Vendor Requirements
Terms & Policies
Entry Strategy
Pain Points & Triggers
Outputs
Pricing Analysis
Benchmarks
Trends
Should-Cost
Indexation
Landed Cost
Commercial Terms
Deliverables
Brand Analysis
Positioning & Value Prop
Share & Presence
Customer Evidence
Go-to-Market
Digital & Reputation
Compliance & Trust
KPIs & Gaps
Outputs
Full Research Suite comprises of:
Market outlook & trends analysis
Interviews & case studies
Strategic recommendations
Vendor profiles & capabilities analysis
5-year forecasts
8 regions and 60+ country-level data splits
Market segment data splits
12 months of continuous data updates
DELIVERED AS:
PDF EXCEL ONLINE
Healthcare Air Purifier Market Size and Share Forecast Outlook 2025 to 2035
Healthcare Regulatory Affairs Outsourcing Market Size and Share Forecast Outlook 2025 to 2035
Healthcare and Laboratory Label Industry Analysis in the United States Size and Share Forecast Outlook 2025 to 2035
Healthcare Flooring Market Size and Share Forecast Outlook 2025 to 2035
Healthcare AI Computer Vision Market Size and Share Forecast Outlook 2025 to 2035
Healthcare Business Intelligence Market Size and Share Forecast Outlook 2025 to 2035
Healthcare Master Data Management Market Size and Share Forecast Outlook 2025 to 2035
Healthcare and Laboratory Label Industry Analysis in Japan Size and Share Forecast Outlook 2025 to 2035
Healthcare and Laboratory Label Industry Analysis in Western Europe Size and Share Forecast Outlook 2025 to 2035
Healthcare Contact Center Solution Market Size and Share Forecast Outlook 2025 to 2035
Healthcare Semiconductor Market Size and Share Forecast Outlook 2025 to 2035
Healthcare Cold Chain Logistics Market Size and Share Forecast Outlook 2025 to 2035
Healthcare Mobile Computers Market Size and Share Forecast Outlook 2025 to 2035
Healthcare Cloud Infrastructure Market Size and Share Forecast Outlook 2025 to 2035
Healthcare Companion Robots Market Size and Share Forecast Outlook 2025 to 2035
Healthcare Analytical Testing Services Market Size and Share Forecast Outlook 2025 to 2035
Healthcare Analytics Market Size and Share Forecast Outlook 2025 to 2035
Healthcare and laboratory labels market Size, Share & Forecast 2025 to 2035
Healthcare Contract Research Organization Market Analysis – Size, Share, and Forecast Outlook 2025 to 2035
Healthcare Chatbot Market - Growth Trends & Forecast 2025 to 2035
Healthcare BPO Market
Thank you!
You will receive an email from our Business Development Manager. Please be sure to check your SPAM/JUNK folder too.
Chat With
MaRIA
