This site uses cookies, including third-party cookies, that help us to provide and improve our services.

Privacy Policy
- Global Locations -
Headquarters
Future Market Insights, Inc.
Christiana Corporate, 200 Continental Drive, Suite 401, Newark, Delaware - 19713, United States
T: +1-845-579-5705
MEA
Market Access DMCC
1602-6 Jumeirah Bay X2 Tower, Plot No: JLT-PH2-X2A,
Jumeirah Lakes Towers, Dubai,
United Arab Emirates
Americas
Future Market Insights
616 Corporate Way, Suite 2-9018,
Valley Cottage, NY 10989,
United States
T: +1-347-918-3531
Europe
Future Market Insights
3rd Floor, 207 Regent Street,
London W1B 3HH
United Kingdom
T: + 44 (0) 20 8123 9659
D: +44 (0) 20 3287 4268
APAC
Future Market Insights
Office No. 401-A, 4th Floor,
VANTAGE 9, S.No. 36/1/1,
Baner, Pune 411045 India

Contact Center as a Service Market

Integration of Smart Features and Interactive Chatbots to Improve Customer Engagement Boding well for Market Growth

Contact Center as a Service Market by Function, Enterprise Size, Industry & Region - Forecast 2022 – 2032

Contact Center as a Service Market Outlook (2022-2032)

[295 Pages Report] The global contact center as a service market is estimated at US$ 4.5 Billion in 2022, and is likely to reach US$ 16 Billion by 2032, showcasing a CAGR of 13.52% during the forecast period ranging from 2022-2032. The growth of the market can be attributed to the growing adoption of advanced contact center technologies for better functioning of the market and organizing customer interactions to offer a superior customer experience.

Data Points

Key Statistics

Contact Center as a Service Market CAGR (2022-2032)

13.52%

Contact Center as a Service Market (2021)

US$ 4.3 Billion

Contact Center as a Service Market (2022)

US$ 4.5 Billion

Contact Center as a Service Market (2032)

US$ 16 Billion

Contact Center as a Service Market

The incorporation of AI and ML technologies in contact center solutions is expected to offer various opportunities for the contact center as a service (CCaaS) market during the forecast period.

Customize this Report

Let us know your requirement to get
100% FREE customization

What are the Factors Boosting the Global Contact Center as a Service Market?

Integration of Modern Technologies to Benefit the Contact Center as a Service Market

Players in the market are developing cloud contact centers to boost operational functionality for users, which is expected to develop the market during the forecast period. The rising application of cloud-based software as services and AI-based chatbots have expanded the contact center as a service market. The growing number of organizations launching application programming interface (API)-based contact center solutions is strengthening the market growth during the forecast period.

Players in the market are introducing novel solutions, which is likely to augment the market growth in the coming time. For instance, in April 2020, ServiceNow announced the launch of the Amazon Connect Integration with Cloud Call Center, a cloud contact center solution that provides employees with better IT support functionalities.

Cloud-based contact center software does not incur any IT services and components expenditure. Also, they can be offered in a subscription model, allowing enterprises to choose the model as per their requirement, resulting in cost savings. Organizations with limited resources adopt cloud-based contact centers, boosting the adoption of such systems in small and medium organizations. Attributed to such factors, the market is expected to flourish significantly during the forecast period.

What Factors Limit the Contact Center as a Service Market?

Associated Security Concerns and Data Breaches are expected to hamper the Contact Center as a Service Market

The increasing adoption of digital technologies, such as AI, ML, and cloud computing has resulted in increased data breaches and cyberattacks in contact centers. The need for security, compliance, and data protection has increased with rising internet connectivity. As per statistics provided by NICE, contact centers handle more than 100 billion calls every month, with one out of 1,700 calls being fraudulent.

However, growing launches of contact centers, are expected to counter the hampering factors and boost the market revenue during the forecast period. In October 2021, an automation technology provider, Automation Anywhere, announced the launch of Automation Anywhere for Contact Centers, an AI-based, cloud-native solution that offers faster customer services. Such factors are expected to benefit the industry in the forecast period.

Sudip Saha
Principal Consultant
LinkedIn
Talk to Analyst

Find your sweet spots for generating winning opportunities in this market.

Talk to Analyst

What are the Prevailing Opportunities in the Global Contact Center as a Service Market?

Display of Statistics Dashboards on User Interface to Offer Significant Opportunities for Expansion

Omnichannel contact centers’ market players are deploying modern analytics systems to offer dashboards with those facts that impact their operations. The trend of showing statistics dashboards on user interfaces to procure real-time updates on customer experiences is likely to be a remunerative opportunity for the contact center as a service market during the forecast period.

For instance, in November 2020, in a collaboration with Colt Technology Services Group Limited, Atos SE developed CCaaS. Colt provides CCaaS solutions through its cloud and voice solutions connected with Atos’ cloud contact center solution. The initiative has strengthened consumer interactions across several omnichannel like chat, phone, social media, and other new AI-based solutions.

Comparative View of Contact Center as a Service Market

Global Contact Center as a Service Market:

Attributes

Global Contact Center as a Service Market

CAGR (2022-2032)

13.52%

Market Value (2032)

US$ 16 Billion

Growth Factor

Rising application of cloud-based software as services and AI-based chatbots and The growing number of organizations launching application programming interface (API)-based contact center solutions are expected to benefit the market during the forecast period.

Opportunities

The trend of showing statistics dashboards on user interfaces to procure real-time updates on customer experiences is likely to be a remunerative opportunity for the contact center as a service market during the forecast period.

Customer Data Platform Market:

Attributes

Customer Data Platform Market

CAGR (2022-2032)

14%

Market Value (2032)

US$ 7.2 Billion

Growth Factor

Increasing demand for real-time services and growing expenditure on marketing and advertising activities by organizations are expected to drive the growth of the customer data platform market during the forecast period.

Opportunities

The advent of automated smart machinery to enhance customer experience is projected to act as a lucrative opportunity for the market in the forthcoming period.

Global Customer Relationship Management Market:

Attributes

Global Customer Relationship Management Market

CAGR (2022-2032)

11%

Market Value (2032)

US$ 164.68 Billion

Growth Factor

Increasing demand for automated engagement with customers and providing a seamless customer experience and services are projected to play a salient role in strengthening the market during the forecast period.

Opportunities

The growing demand for AI-powered software across digital technologies is anticipated to act as a significant opportunity for the market during the forecast period.

Become a MarketNgage Insider

An unified Market Research Subscription Platform, built for today’s disparate research needs.

Segmentation Analysis

Why are Small & Medium Enterprise Expected to be Primary End-Users of Contact Center as a Service?

Increasing Number of Start-ups across Major Industries heightening Demand for Virtual Security

As per the analysis, contact center as a service for SMEs are expected to dominate the market, experiencing a CAGR worth 12.3%. Growth of the segment can be attributed to the increasing number of startups and growing investment in cloud-based software solutions among established organizations.

On the other hand, the large enterprise segment is expected to claim a significant market value during the forecast period. Large enterprises have a customer base spread widely across the globe, therefore, large enterprises are making a large investment in advancing the contact center as a service technology.

By Industry, which Domain is likely to Generate Maximum Growth Prospects for Contact Center as a Service?

IT & Telecommunications to emerge as the front-runner in Market Expansion

According to Future Market Insights, contact center as a service for IT & Telecommunications is expected to be the primary contributor to market expansion, based on industry. Given the frequency of customer interactions involved, it is necessary for industry leaders to implement efficient contact centers, complete with adequate data and operational security.

In the present business climate, the scope for IT & telecommunications is only bound to broaden in its scope of operations. With the outbreak of COVID-19, various industries have already gone completely virtual, which has only served to enhance contact center as a service deployment on a large scale. As of 2022, the IT & telecommunications segment is likely to accumulate 42% market revenue.

Region-wise Analysis

What is the Role of North America in Developing the Contact Center as a Service Market?

Presence of Established Players to Play a Significant Role in Driving the Market in North America

As per the analysis, North America is expected to dominate the global market for contact center as a service. Domination of the region can be attributed to the presence of established players. In 2022, the region is expected to have secured about 35% of the global contact center as a service market share.

Players in the region are focusing to develop the CCaaS aimed to offer better customer service. In November 2021, Microsoft announced the launch of Dynamics 365 Customer Service, which provides a 360-degree view of the customers across all verticals, enabling agents to understand the customer journey quickly. Such initiatives bode well for the expansion of the regional market.

Also, the presence of contact centers as services offers in the U.S, such as Talkdesk Inc., Genesys Inc., 8x8 Inc., and many others are strengthening the Contact Center as a Service market growth.

Why is Asia Pacific projected to be the fastest-growing Market in Contact Center as a Service Market?

China and Japan to Dominate the Asia Pacific Market for Contact Center as a Service

According to the analysis, APAC is anticipated to be the fastest-growing market during the forecast period. Among all, China and Japan are projected to make the most significant participation in developing the regional market during the assessment period.

The e-Commerce industry in the region is expected to make a significant contribution to developing the regional market. The rapid industrial development in the region is another factor making a significant contribution to augmenting the market size during the forecast period. Further, the SMEs in the region are adopting CCaaS solutions due to the increasing benefits offered. Attributed to such factors, the market in APAC is expected to grow at a CAGR of 12.3% during the forecast period.

What is the Contribution of Europe to Developing the Contact Center as a Service Market?

Growing Deployment of AI for Automating Contact Center Operations to Fuel the Regional Market Growth

Europe is anticipated to exhibit decent growth during the forecast period, clocking a CAGR of 12% from 2022 to 2032. Expansion of the European market can be attributed to the introduction of advanced technological solutions that automate the operations of contact centers. AI technology is developing CCaaS performance by aiding agents to be more productive during their interaction with customers.

AI-based technologies play an important role in the automation of contact center operations, which is motivating organizations to deploy AI in their CCaaS platforms. In March 2019, Thrio, Inc. launched an AI-driven contact center service platform to create multi-step, multi-channel customer journeys.

What is the Role of Emerging Entities in Developing the Contact Center as a Service Market?

Genesys, Whatfix, Exotel, SaaS Labs, Servify, Helpshift, Skit, Onsitego, [24]7.ai, and Rocketlane, are some prominent start-ups in the contact center as a service market. The new players are adopting novel technologies, which is likely to benefit the market in the forecast period.

  • [24]7.ai, a California-based start-up, offers AI-based customer acquisition and engagement solutions for education, financial services, healthcare, retail, telecom, and other industries. In June 2022, the company entered the contact center as a service domain. The company’s CCaaS platform, [24]7.ai Engagement Cloud, provides a ready-made mix of proven features and functions - including agent experience, omnichannel customization, and the ability to infuse solutions with Conversational AI at scale - that solve the known deficiencies of existing approaches.
  • On a similar plane, Exotel offers a full-stack WhatsApp suite for 360-degree customer engagement. The platform offers this feature in tandem with cost-effectiveness and impeccable automation. Some benefits accrued to users include reduced operational costs, acceleration of customer service, personalized alerts, 24 x 7 availability and offering a contextual CX beyond WhatsApp.

Competition Analysis

Key players in the global contact center as a service market include NICE, Evolve IP, Luware AG, 8x8, Talkdesk, Cisco Systems, and others. Recent developments in the industry include:

  • In July 2020, NICE LTD announced the launch of Real-Time Interaction Guidance, a solution powered by the company’s ENLIGHTEN AI platform. On the basis of predictive behavioral models, the solution offers in determining and scoring agent behavior to boost customer satisfaction and enhance sales opportunity identification. The solution forms an integral part of NICE’s CXone platform,
  • In January 2021, Talkdesk, Inc., boosted its machine learning capabilities by integrating Contact Center Intelligence and Amazon Web Services Products. Customers can use this solution to combine AWS machine learning functionalities with their current contact center provider to enhance efficiency and offer customized customer experiences.
  • In July 2022, 8x8 partnered with National Express, U.K’s largest scheduled coach operator, to help employees stay engaged, productive and efficient, regardless of work location, and deliver enhanced and secure customer experience. The operation aims to leverage 8x8’s xCaasTM integrated cloud communications solution. The platform integrates cloud contact centre, voice, team chat, video meetings, and CPaaS embeddable APIs capabilities in a single-vendor solution.

Report Scope

Report Attribute

Details

Growth Rate

CAGR 13.52%

Market Value in 2021

US$ 4.3 Billion

Market Value in 2022

US$ 4.5 Billion

Market Value in 2032

US$ 16 Billion

Base Year for Estimation

2021

Historical Data

2017-2021

Forecast Period

2022-2032

Quantitative Units

USD Million for Value

Report Coverage

Revenue Forecast, Volume Forecast, Company Ranking, Competitive Landscape, Growth Factors, Trends and Pricing Analysis

Segments Covered

  • Function
  • Enterprise Size
  • Industry
  • Region

Regions Covered

  • North America
  • Europe
  • Asia Pacific
  • Latin America
  • Middle East & Africa

Key Countries Profiled

  • U.S
  • Canada
  • Mexico
  • Brazil
  • Germany
  • France
  • Italy
  • U.K
  • Spain
  • China
  • Japan
  • South Korea
  • Malaysia
  • Singapore
  • Australia
  • New Zealand
  • GCC
  • South Africa
  • Israel

Key Companies Profiled

Report Customization & Pricing

Available upon Request

Key Segments Profiled in the Global Contact Center as a Service Market

Contact Center as a Service Market by Function:

  • Interactive Voice Response (IVR) Contact Center as a Service
  • Multichannel Contact Center as a Service
  • Automatic Call Distribution Contact Center as a Service
  • Computer Telephony Integration (CTI) Contact Center as a Service
  • Reporting and Analytics Contact Center as a Service
  • Workforce Optimization Contact Center as a Service
  • Customer Collaboration Contact Center as a Service
  • Other Contact Center as a Service Functions

Contact Center as a Service Market by Enterprise Size:

  • Contact Center as a Service for SMEs
  • Contact Center as a Service for Large Enterprises

Contact Center as a Service Market by Industry:

  • Contact Center as a Service in BFSI
  • Contact Center as a Service in IT and Telecommunications
  • Contact Center as a Service in Government
  • Contact Center as a Service in Healthcare
  • Contact Center as a Service in Consumer Goods and Retail
  • Contact Center as a Service in Travel and Hospitality
  • Contact Center as a Service in Media and Entertainment
  • Contact Center as a Service in Other Industries

Contact Center as a Service Market by Region:

  • North America Contact Center as a Service Market
  • Europe Contact Center as a Service Market
  • Asia Pacific Contact Center as a Service Market
  • Latin America Contact Center as a Service Market
  • Middle East & Africa Contact Center as a Service Market

Frequently Asked Questions

The contact center as a service market is expected to have secured about US$ 4.3 Billion in 2021.

The contact center as a service market is expected to secure US$ 4.5 Billion in 2022.

The contact center as a service market is expected to display a CAGR of 13.52% during the forecast period.

SMEs are expected to be primary end users of contact center as a service platforms, flourishing at a 12.3% CAGR.

The global contact center as a service market is anticipated to garner US$ 16 billion by 2032.

North America is expected to dominate the contact center as a service market during, claiming about 35% revenue in 2022.

NICE, Evolve IP, Luware AG, 8x8, Talkdesk, and Cisco Systems, are some of renowned players in the global contact center as a service market.

Table of Content

1. Executive Summary

    1.1. Global Market Overview

    1.2. Demand Side Trends

    1.3. Supply Side Trends

    1.4. FMI Analysis and Recommendations

2. Market Overview

    2.1. Market Coverage / Taxonomy

    2.2. Market Introduction and Definition

3. Market Background and Foundation Data Points

    3.1. Need of the Hour for Industries

    3.2. – Strategic Priorities

    3.3. Life Cycle Stage

    3.4. Importance of Technology

    3.5. Use Cases of Contact Center as a Service

    3.6. Forecast Factors: Relevance and Impact

    3.7. Investment Feasibility Matrix

    3.8. PESTLE Analysis

    3.9. Porter’s Five Forces Analysis

    3.10. Market Dynamics

        3.10.1. Drivers

        3.10.2. Restraints

        3.10.3. Opportunity Analysis

        3.10.4. Trend

4. Global Market Demand (US$ Mn) Analysis 2017-2021 and Forecast, 2022-2032

    4.1. Historical Market Value (US$ Mn) Analysis, 2017-2021

    4.2. Current and Future Market Value (US$ Mn) Projections, 2022-2032

        4.2.1. Y-o-Y Growth Trend Analysis

        4.2.2. Absolute $ Opportunity Analysis

5. Global Market Analysis 2017-2021 and Forecast 2022-2032, By Function

    5.1. Introduction / Key Findings

    5.2. Historical Market Value (US$ Mn) Analysis By Function, 2017-2021

    5.3. Current and Future Market Value (US$ Mn) Analysis and Forecast By Function, 2022-2032

        5.3.1. Interactive Voice Response (IVR)

        5.3.2. Multichannel

        5.3.3. Automatic Call Distribution

        5.3.4. Computer Technology Integration (CTI)

        5.3.5. Reporting & Analytics

        5.3.6. Workforce Optimization

        5.3.7. Customer Collaboration

        5.3.8. Others

    5.4. Market Attractiveness Analysis By Function

6. Global Market Analysis 2017-2021 and Forecast 2022-2032, by Enterprise Size

    6.1. Introduction / Key Findings

    6.2. Historical Market Value (US$ Mn) Analysis By Enterprise Size , 2017-2021

    6.3. Current and Future Market Value (US$ Mn) Analysis and Forecast By Enterprise Size, 2022-2032

        6.3.1. SMEs

        6.3.2. Large Enterprises

    6.4. Market Attractiveness Analysis By Enterprise Size

7. Global Market Analysis 2017-2021 and Forecast 2022-2032, by Industry

    7.1. Introduction / Key Findings

    7.2. Historical Market Value (US$ Mn) Analysis By Industry, 2017-2021

    7.3. Current and Future Market Value (US$ Mn) Analysis and Forecast By Industry, 2022-2032

        7.3.1. BFSI

        7.3.2. IT & Telecommunications

        7.3.3. Government

        7.3.4. Healthcare

        7.3.5. Consumer Goods & Retail

        7.3.6. Travel & Hospitality

        7.3.7. Media & Entertainment

        7.3.8. Others

    7.4. Market Attractiveness Analysis By Industry

8. Global Market Analysis 2017-2021 and Forecast 2022-2032, by Region

    8.1. Introduction / Key Findings

    8.2. Historical Market Value (US$ Mn) Analysis By Region, 2017-2021

    8.3. Current and Future Market Value (US$ Mn) Analysis and Forecast By Region, 2022-2032

        8.3.1. North America

        8.3.2. Latin America

        8.3.3. Europe

        8.3.4. Asia Pacific

        8.3.5. Middle East and Africa (MEA)

    8.4. Market Attractiveness Analysis By Region

9. North America Market Analysis 2017-2021 and Forecast 2022-2032

    9.1. Introduction / Key Findings

    9.2. Historical Market Value (US$ Mn) Trend Analysis By Market Taxonomy, 2017-2021

    9.3. Market Value (US$ Mn) Forecast By Market Taxonomy, 2022-2032

        9.3.1. By Country

            9.3.1.1. U.S.

            9.3.1.2. Canada

        9.3.2. By Function

        9.3.3. By Enterprise Size

    9.4. Market Attractiveness Analysis

        9.4.1. By Country

        9.4.2. By Function

        9.4.3. By Enterprise Size

10. Latin America Market Analysis 2017-2021 and Forecast 2022-2032

    10.1. Introduction / Key Findings

    10.2. Historical Market Size (US$ Mn) Trend Analysis By Market Taxonomy, 2017-2021

    10.3. Current and Future Market Value (US$ Mn) Analysis and Forecast By Region, 2022-2032

        10.3.1. By Country

            10.3.1.1. Brazil

            10.3.1.2. Mexico

            10.3.1.3. Rest of Latin America

        10.3.2. By Function

        10.3.3. By Enterprise Size

        10.3.4. By Industry

    10.4. Market Attractiveness Analysis

        10.4.1. By Country

        10.4.2. By Function

        10.4.3. By Enterprise Size

        10.4.4. By Industry

11. Europe Market Analysis 2017-2021 and Forecast 2022-2032

    11.1. Introduction / Key Findings

    11.2. Historical Market Size (US$ Mn) Trend Analysis By Market Taxonomy, 2017-2021

    11.3. Current and Future Market Value (US$ Mn) Analysis and Forecast By Region, 2022-2032

        11.3.1. By Country

            11.3.1.1. Germany

            11.3.1.2. France

            11.3.1.3. Italy

            11.3.1.4. Spain

            11.3.1.5. U.K

            11.3.1.6. Rest of Europe

        11.3.2. By Function

        11.3.3. By Enterprise Size

        11.3.4. By Industry

    11.4. Market Attractiveness Analysis

        11.4.1. By Country

        11.4.2. By Function

        11.4.3. By Enterprise Size

        11.4.4. By Industry

12. Asia Pacific Market Analysis 2017-2021 and Forecast 2022-2032

    12.1. Introduction / Key Findings

    12.2. Historical Market Size (US$ Mn) Trend Analysis By Market Taxonomy, 2017-2021

    12.3. Current and Future Market Value (US$ Mn) Analysis and Forecast By Region, 2022-2032

        12.3.1. By Country

            12.3.1.1. China

            12.3.1.2. Japan

            12.3.1.3. South Korea

            12.3.1.4. Malaysia

            12.3.1.5. Singapore

            12.3.1.6. Australia

            12.3.1.7. New Zealand

        12.3.2. By Function

        12.3.3. By Enterprise Size

        12.3.4. By Industry

    12.4. Market Attractiveness Analysis

        12.4.1. By Country

        12.4.2. By Function

        12.4.3. By Enterprise Size

        12.4.4. By Industry

13. Middle East and Africa Market Analysis 2017-2021 and Forecast 2022-2032

    13.1. Introduction / Key Findings

    13.2. Historical Market Size (US$ Mn) Trend Analysis By Market Taxonomy, 2017-2021

    13.3. Current and Future Market Value (US$ Mn) Analysis and Forecast By Region, 2022-2032

        13.3.1. By Country

            13.3.1.1. GCC Countries

            13.3.1.2. South Africa

            13.3.1.3. Israel

            13.3.1.4. Rest of Middle East and Africa (MEA)

        13.3.2. By Function

        13.3.3. By Enterprise Size

        13.3.4. By Industry

    13.4. Market Attractiveness Analysis

        13.4.1. By Country

        13.4.2. By Function

        13.4.3. By Enterprise Size

        13.4.4. By Industry

14. Market Structure Analysis

    14.1. Market Analysis by Tier of Companies

    14.2. Market Concentration

    14.3. Market Share Analysis of Top Players

    14.4. Market Presence Analysis

15. Competition Analysis

    15.1. Competition Dashboard

    15.2. Competition Benchmarking

    15.3. Competition Deep Dive

    15.4. Genesys Telecommunication Laboratories Inc.

        15.4.1. Company Overview

        15.4.2. Function overview

        15.4.3. SWOT Analysis

        15.4.4. Key Developments

    15.5. Nice System Ltd.

        15.5.1. Company Overview

        15.5.2. Function overview

        15.5.3. SWOT Analysis

        15.5.4. Key Developments

    15.6. Talkdesk Inc.

        15.6.1. Company Overview

        15.6.2. Function overview

        15.6.3. SWOT Analysis

        15.6.4. Key Developments

    15.7. 8x8 Inc.

        15.7.1. Company Overview

        15.7.2. Function overview

        15.7.3. SWOT Analysis

        15.7.4. Key Developments

    15.8. Anywhere365 Enterprise Dialogue Management

        15.8.1. Company Overview

        15.8.2. Function overview

        15.8.3. SWOT Analysis

        15.8.4. Key Developments

    15.9. Content Guru Limited

        15.9.1. Company Overview

        15.9.2. Function overview

        15.9.3. SWOT Analysis

        15.9.4. Key Developments

    15.10. Enghouse Interactive

        15.10.1. Company Overview

        15.10.2. Function overview

        15.10.3. SWOT Analysis

        15.10.4. Key Developments

    15.11. Luware A.G

        15.11.1. Company Overview

        15.11.2. Function overview

        15.11.3. SWOT Analysis

        15.11.4. Key Developments

    15.12. Evolve IP LLC.

        15.12.1. Company Overview

        15.12.2. Function overview

        15.12.3. SWOT Analysis

        15.12.4. Key Developments

16. Assumptions And Acronyms Used

17. Research Methodology

Customize this Report

Let us know your requirement to get
100% FREE customization

List of Tables

Table 1: Global Market Value (US$ Mn) Analysis, by Function, 2017-2021

Table 2: Global Market Value (US$ Mn) Analysis, by Function, 2022-2032

Table 3: Global Market Value (US$ Mn) Opportunity Analysis, by Function, 2022-2032

Table 4: Global Market Value (US$ Mn) Analysis, by Enterprise Size, 2017-2021

Table 5: Global Market Value (US$ Mn) Analysis, by Enterprise Size, 2022-2032

Table 6: Global Market Value (US$ Mn) Opportunity Analysis, by Enterprise Size, 2022-2032

Table 7: Global Market Value (US$ Mn) Analysis, by Industry, 2017-2021

Table 8: Global Market Value (US$ Mn) Analysis, by Industry, 2022-2032

Table 9: Global Market Value (US$ Mn) Opportunity Analysis, by Industry, 2022-2032

Table 10: Global Market Value (US$ Mn) Analysis, by Region, 2017-2021

Table 11: Global Market Value (US$ Mn) Analysis, by Region, 2022-2032

Table 12: Global Market Value (US$ Mn) Opportunity Analysis, by Region, 2022-2032

Table 13: North America Market Value (US$ Mn) Analysis, by Country, 2017-2021

Table 14: North America Market Value (US$ Mn) Analysis, by Country, 2022-2032

Table 15: North America Market Value (US$ Mn) Opportunity Analysis, by Country, 2022-2032

Table 16: North America Market Value (US$ Mn) Analysis, by Function, 2017-2021

Table 17: North America Market Value (US$ Mn) Analysis, by Function, 2022-2032

Table 18: North America Market Value (US$ Mn) Opportunity Analysis, by Function, 2022-2032

Table 19: North America Market Value (US$ Mn) Analysis, by Enterprise Size, 2017-2021

Table 20: North America Market Value (US$ Mn) Analysis, by Enterprise Size, 2022-2032

Table 21: North America Market Value (US$ Mn) Opportunity Analysis, by Enterprise Size, 2022-2032

Table 22: North America Market Value (US$ Mn) Analysis, by Industry, 2017-2021

Table 23: North America Market Value (US$ Mn) Analysis, by Industry, 2022-2032

Table 24: North America Market Value (US$ Mn) Opportunity Analysis, by Industry, 2022-2032

Table 25: Latin America Market Value (US$ Mn) Analysis, by Country, 2017-2021

Table 26: Latin America Market Value (US$ Mn) Analysis, by Country, 2022-2032

Table 27: Latin America Market Value (US$ Mn) Opportunity Analysis, by Country, 2022-2032

Table 28: Latin America Market Value (US$ Mn) Analysis, by Function, 2017-2021

Table 29: Latin America Market Value (US$ Mn) Analysis, by Function, 2022-2032

Table 30: Latin America Market Value (US$ Mn) Opportunity Analysis, by Function, 2022-2032

Table 31: Latin America Market Value (US$ Mn) Analysis, by Enterprise Size, 2017-2021

Table 32: Latin America Market Value (US$ Mn) Analysis, by Enterprise Size, 2022-2032

Table 33: Latin America Market Value (US$ Mn) Opportunity Analysis, by Enterprise Size, 2022-2032

Table 34: Latin America Market Value (US$ Mn) Analysis, by Industry, 2017-2021

Table 35: Latin America Market Value (US$ Mn) Analysis, by Industry, 2022-2032

Table 36: Latin America Market Value (US$ Mn) Opportunity Analysis, by Industry, 2022-2032

Table 37: Europe Market Value (US$ Mn) Analysis, by Country, 2017-2021

Table 38: Europe Market Value (US$ Mn) Analysis, by Country, 2022-2032

Table 39: Europe Market Value (US$ Mn) Opportunity Analysis, by Country, 2022-2032

Table 40: Europe Market Value (US$ Mn) Analysis, by Function, 2017-2021

Table 41: Europe Market Value (US$ Mn) Analysis, by Function, 2022-2032

Table 42: Europe Market Value (US$ Mn) Opportunity Analysis, by Function, 2022-2032

Table 43: Europe Market Value (US$ Mn) Analysis, by Enterprise Size, 2017-2021

Table 44: Europe Market Value (US$ Mn) Analysis, by Enterprise Size, 2022-2032

Table 45: Europe Market Value (US$ Mn) Opportunity Analysis, by Enterprise Size, 2022-2032

Table 46: Europe Market Value (US$ Mn) Analysis, by Industry, 2017-2021

Table 47: Europe Market Value (US$ Mn) Analysis, by Industry, 2022-2032

Table 48: Europe Market Value (US$ Mn) Opportunity Analysis, by Industry, 2022-2032

Table 49: Asia Pacific Market Value (US$ Mn) Analysis, by Country, 2017-2021

Table 50: Asia Pacific Market Value (US$ Mn) Analysis, by Country, 2022-2032

Table 51: Asia Pacific Market Value (US$ Mn) Opportunity Analysis, by Country, 2022-2032

Table 52: Asia Pacific Market Value (US$ Mn) Analysis, by Function, 2017-2021

Table 53: Asia Pacific Market Value (US$ Mn) Analysis, by Function, 2022-2032

Table 54: Asia Pacific Market Value (US$ Mn) Opportunity Analysis, by Function, 2022-2032

Table 55: Asia Pacific Market Value (US$ Mn) Analysis, by Enterprise Size, 2017-2021

Table 56: Asia Pacific Market Value (US$ Mn) Analysis, by Enterprise Size, 2022-2032

Table 57: Asia Pacific Market Value (US$ Mn) Opportunity Analysis, by Enterprise Size, 2022-2032

Table 58: Asia Pacific Market Value (US$ Mn) Analysis, by Industry, 2017-2021

Table 59: Asia Pacific Market Value (US$ Mn) Analysis, by Industry, 2022-2032

Table 60: Asia Pacific Market Value (US$ Mn) Opportunity Analysis, by Industry, 2022-2032

Table 61: MEA Market Value (US$ Mn) Analysis, by Country, 2017-2021

Table 62: MEA Market Value (US$ Mn) Analysis, by Country, 2022-2032

Table 63: MEA Market Value (US$ Mn) Opportunity Analysis, by Country, 2022-2032

Table 64: MEA Market Value (US$ Mn) Analysis, by Function, 2017-2021

Table 65: MEA Market Value (US$ Mn) Analysis, by Function, 2022-2032

Table 66: MEA Market Value (US$ Mn) Opportunity Analysis, by Function, 2022-2032

Table 67: MEA Market Value (US$ Mn) Analysis, by Enterprise Size, 2017-2021

Table 68: MEA Market Value (US$ Mn) Analysis, by Enterprise Size, 2022-2032

Table 69: MEA Market Value (US$ Mn) Opportunity Analysis, by Enterprise Size, 2022-2032

Table 70: MEA Market Value (US$ Mn) Analysis, by Industry, 2017-2021

Table 71: MEA Market Value (US$ Mn) Analysis, by Industry, 2022-2032

Table 72: MEA Market Value (US$ Mn) Opportunity Analysis, by Industry, 2022-2032

Sudip Saha
Principal Consultant
LinkedIn
Talk to Analyst

Find your sweet spots for generating winning opportunities in this market.

Talk to Analyst

List of Charts

Figure 1: Global Market Value (US$ Mn) Historical Analysis, 2017-2021

Figure 2: Global Market Value (US$ Mn) Forecast and Analysis, 2022-2032

Figure 3: Global Market Value Y-o-Y Growth and Forecast, 2017-2032

Figure 4: Global Market Incremental $ Opportunity, 2022-2032

Figure 5: Global Market Share and BPS Analysis by Function, 2022 & 2032

Figure 6: Global Market Y-o-Y Growth Projections by Function, 2022-2032

Figure 7: Global Market Attractiveness Analysis by Function, 2022-2032

Figure 8: Global Market Share and BPS Analysis by Enterprise Size, 2022 & 2032

Figure 9: Global Market Y-o-Y Growth Projections by Enterprise Size, 2022-2032

Figure 10: Global Market Attractiveness Analysis by Enterprise Size, 2022-2032

Figure 11: Global Market Share and BPS Analysis by Industry, 2022 & 2032

Figure 12: Global Market Y-o-Y Growth Projections by Industry, 2022-2032

Figure 13: Global Market Attractiveness Analysis by Industry, 2022-2032

Figure 14: Global Market Share and BPS Analysis by Region, 2022 & 2032

Figure 15: Global Market Y-o-Y Growth Projections by Region, 2022-2032

Figure 16: Global Market Attractiveness Analysis by Region, 2022-2032

Figure 17: North America Market Value (US$ Mn) Historical Analysis, 2017-2021

Figure 18: North America Market Value (US$ Mn) Forecast and Analysis, 2022-2032

Figure 19: North America Market Value Y-o-Y Growth and Forecast, 2032

Figure 20: North America Market Incremental $ Opportunity, 2022-2032

Figure 21: North America Market Share Analysis by Country, 2022 & 2032

Figure 22: North America Market Y-o-Y Growth Projection by Country, 2022-2032

Figure 23: North America Market Attractiveness Analysis by Country, 2022-2032

Figure 24: North America Market Share and BPS Analysis by Function, 2022 & 2032

Figure 25: North America Market Y-o-Y Growth Projections by Function, 2022-2032

Figure 26: North America Market Attractiveness Analysis by Function, 2022-2032

Figure 27: North America Market Share and BPS Analysis by Enterprise Size, 2022 & 2032

Figure 28: North America Market Y-o-Y Growth Projections by Enterprise Size, 2022-2032

Figure 29: North America Market Attractiveness Analysis by Enterprise Size, 2022-2032

Figure 30: North America Market Share and BPS Analysis by Industry, 2022 & 2032

Figure 31: North America Market Y-o-Y Growth Projections by Industry, 2022-2032

Figure 32: North America Market Attractiveness Analysis by Industry, 2022-2032

Figure 33: Latin America Market Value (US$ Mn) Historical Analysis, 2017-2021

Figure 34: Latin America Market Value (US$ Mn) Forecast and Analysis, 2022-2032

Figure 35: Latin America Market Value Y-o-Y Growth and Forecast, 2017-2032

Figure 36: Latin America Market Incremental $ Opportunity, 2022-2032

Figure 37: Latin America Market Share Analysis by Country, 2022 & 2032

Figure 38: Latin America Market Y-o-Y Growth Projection by Country, 2022-2032

Figure 39: Latin America Market Attractiveness Analysis by Country, 2022-2032

Figure 40: Latin America Market Share and BPS Analysis by Function, 2022 & 2032

Figure 41: Latin America Market Y-o-Y Growth Projections by Function, 2022-2032

Figure 42: Latin America Market Attractiveness Analysis by Function, 2022-2032

Figure 43: Latin America Market Share and BPS Analysis by Enterprise Size, 2022 & 2032

Figure 44: Latin America Market Y-o-Y Growth Projections by Enterprise Size, 2022-2032

Figure 45: Latin America Market Attractiveness Analysis by Enterprise Size, 2022-2032

Figure 46: Latin America Market Share and BPS Analysis by Industry, 2022 & 2032

Figure 47: Latin America Market Y-o-Y Growth Projections by Industry, 2022-2032

Figure 48: Latin America Market Attractiveness Analysis by Industry, 2022-2032

Figure 49: Europe Market Value (US$ Mn) Historical Analysis, 2017-2021

Figure 50: Europe Market Value (US$ Mn) Forecast and Analysis, 2022-2032

Figure 51: Europe Market Value Y-o-Y Growth and Forecast, 2017-2032

Figure 52: Europe Market Incremental $ Opportunity, 2022-2032

Figure 53: Europe Market Share Analysis by Country, 2022 & 2032

Figure 54: Europe Market Y-o-Y Growth Projection by Country, 2022-2032

Figure 55: Europe Market Attractiveness Analysis by Country, 2022-2032

Figure 56: Europe Market Share and BPS Analysis by Function, 2022 & 2032

Figure 57: Europe Market Y-o-Y Growth Projections by Function, 2022-2032

Figure 58: Europe Market Attractiveness Analysis by Function, 2022-2032

Figure 59: Europe Market Share and BPS Analysis by Enterprise Size, 2022 & 2032

Figure 60: Europe Market Y-o-Y Growth Projections by Enterprise Size, 2022-2032

Figure 61: Europe Market Attractiveness Analysis by Enterprise Size, 2022-2032

Figure 62: Europe Market Share and BPS Analysis by Industry, 2022 & 2032

Figure 63: Europe Market Y-o-Y Growth Projections by Industry, 2022-2032

Figure 64: Europe Market Attractiveness Analysis by Industry, 2022-2032

Figure 65: Asia Pacific Market Value (US$ Mn) Historical Analysis, 2017-2021

Figure 66: Asia Pacific Market Value (US$ Mn) Forecast and Analysis, 2022-2032

Figure 67: Asia Pacific Market Value Y-o-Y Growth and Forecast, 2017-2032

Figure 68: Asia Pacific Market Incremental $ Opportunity, 2022-2032

Figure 69: Asia Pacific Market Share Analysis by Country, 2022 & 2032

Figure 70: Asia Pacific Market Y-o-Y Growth Projection by Country, 2022-2032

Figure 71: Asia Pacific Market Attractiveness Analysis by Country, 2022-2032

Figure 72: Asia Pacific Market Share and BPS Analysis by Function, 2022 & 2032

Figure 73: Asia Pacific Market Y-o-Y Growth Projections by Function, 2022-2032

Figure 74: Asia Pacific Market Attractiveness Analysis by Function, 2022-2032

Figure 75: Asia Pacific Market Share and BPS Analysis by Enterprise Size, 2022 & 2032

Figure 76: Asia Pacific Market Y-o-Y Growth Projections by Enterprise Size, 2022-2032

Figure 77: Asia Pacific Market Attractiveness Analysis by Enterprise Size, 2022-2032

Figure 78: Asia Pacific Market Share and BPS Analysis by Industry, 2022 & 2032

Figure 79: Asia Pacific Market Y-o-Y Growth Projections by Industry, 2022-2032

Figure 80: Asia Pacific Market Attractiveness Analysis by Industry, 2022-2032

Figure 81: MEA Market Value (US$ Mn) Historical Analysis, 2017-2021

Figure 82: MEA Market Value (US$ Mn) Forecast and Analysis, 2022-2032

Figure 83: MEA Market Value Y-o-Y Growth and Forecast, 2017-2032

Figure 84: MEA Market Incremental $ Opportunity, 2022-2032

Figure 85: MEA Market Share Analysis by Country, 2022 & 2032

Figure 86: MEA Market Y-o-Y Growth Projection by Country, 2022-2032

Figure 87: MEA Market Attractiveness Analysis by Country, 2022-2032

Figure 88: MEA Market Share and BPS Analysis by Function, 2022 & 2032

Figure 89: MEA Market Y-o-Y Growth Projections by Function, 2022-2032

Figure 90: MEA Market Attractiveness Analysis by Function, 2022-2032

Figure 91: MEA Market Share and BPS Analysis by Enterprise Size, 2022 & 2032

Figure 92: MEA Market Y-o-Y Growth Projections by Enterprise Size, 2022-2032

Figure 93: MEA Market Attractiveness Analysis by Enterprise Size, 2022-2032

Figure 94: MEA Market Share and BPS Analysis by Industry, 2022 & 2032

Figure 95: MEA Market Y-o-Y Growth Projections by Industry, 2022-2032

Figure 96: MEA Market Attractiveness Analysis by Industry, 2022-2032

Need specific information?

Request Customization

Explore Technology Insights

View Reports

Recommendations

Technology

Procurement as a Service Market

Published : July 2020

Technology

Machine Learning As A Services Market

Published : March 2017

Technology

Access Control As A Service Market

Published : March 2017

Technology

Biometric-as-a-Service Market

Published : December 2018

Google translate

Contact Center as a Service Market