Managed Infrastructure Services Market

Managed Infrastructure Services Market Overview

Managed Infrastructure Services are set of integrated and comprehensive range of services to manage the IT infrastructure within the enterprises to boost efficiency through technology innovation and high quality services.

Rise of digital transformation technologies such as Internet of Things (IoT), cloud infrastructures, smart mobility, has encouraged managed service providers to offer services to standardize and visualize IT infrastructure and systems.

Also, data security has always been a concern for any large-scale enterprise, hence managed infrastructure services will be widely adopted by enterprises as it is data compliant.

In addition to this, managed infrastructure services is important for enterprises that rely on outsourcing to multiple geographic locations as it reduces their operational costs.

Impact of COVID-19 Pandemic Outbreak on Managed Infrastructure Services Market

In light of the COVID-19 lockdowns and prohibitions on working onsite, these requirements could not be complied with and needed to be quickly addressed at least on a short-term basis to enable operations to continue.

Many outsourcing and managed services agreements include strict requirements on the location of personnel, including the location of certain personnel onsite at a customer site and/or the location of offshore personnel at secure delivery centres with no permitted remote working.

Historically, the market for managed infrastructure services has grown by almost 8% globally in the past 3 years. Due to the COVID-19 outbreak, managed services is projected to incline by nearly 7%-8% in Q1-Q2 2020.

The physical location restrictions often are coupled with requirements with respect to the type of technology that can be used when connecting to or accessing the customer’s systems or interacting with end users.

Sudip Saha

Principal Consultant

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Managed Infrastructure Services Market: - Market Dynamics

Continuously Increasing Demand for Managed Services among Small and Medium-Sized Enterprises

Enterprise clients now look towards result-based outcomes with pre-defined or expected standards. This is one of the reasons why customers are going with full stack service providers rather than single-tower services.

To meet this trend, MSPs would need to evolve their style of management and functions they provide. They must be able to offer consulting services to their clients in terms of measurable results. Hence, the demand for managed infrastructure services will grow significantly in the coming years.

Increasing Business Proficiency Drives the Managed Infrastructure Services Market

Managed infrastructure services market is fast gaining traction due to various factors such as enhanced business proficiency and focus on core businesses in order to enhance customer satisfaction.

Due to increased competition across different industry verticals, enterprises want to focus only on its core business which leads to increase in usage of managed infrastructure services. Adoption of advanced technologies such as big data, mobility and cloud computing across different industry verticals is also one of the major drivers of managed infrastructure services market.

Applications’ Integration Issues is hindering the Growth of Managed Infrastructure Services Market

One of the key challenges faced by MSPs revolves around integration between the customers’ application and cloud infrastructures. There are several issues to consider before migrating an application to the cloud adapting workloads to a different environment, rationalizing the operational lifecycle and maintaining consistent and robust infrastructure and how it will run once it is off-premises. Hence, such integration challenges can negatively impact the demand for the managed infrastructure services market, for a short term.

Managed Infrastructure Services Market: - Key Players

Key players in the Managed Infrastructure Services market are focusing on business expansions and innovative product with the technology vendors to collaborate for offering advanced products for sustained business growth. The major players offering Managed Infrastructure Services include

• IBM
• Fujitsu
• Cisco 
• Accenture
• Atos
• DXC Technology
• AT&T
• Ericsson
• Cognizant

The report is a compilation of first-hand information, qualitative and quantitative assessment by industry analysts, inputs from industry experts and industry participants across the value chain of the global managed infrastructure services market.

The report provides an in-depth analysis of parent market trends, macroeconomic indicators and governing factors along with managed infrastructure services market attractiveness as per segments. The report on managed infrastructure services market also maps the qualitative impact of various factors on managed infrastructure services market segments and geographies.

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Managed Infrastructure Services Market: - Segmentation

By Service Type:

• Remote System Management & Monitoring
• Disaster Recovery & Business Continuity Service
• Information Security Audits & Assessment
• Others

By Industry:

• Telecom & IT
• BFSI
• Consumer Goods and Retail
• Manufacturing
• Healthcare and Life Sciences
• Education
• Energy and