Mobile Unified Communications and Collaboration (UC&C) Solution Market

Mobile Unified Communications and Collaboration (UC&C) Solution Market Overview

The mobile unified communications and collaboration (uc&c) solution market was valued at US$ 28170 billion in 2022 and is expected to reach $203633.55 billion by 2032, growing at a 22% CAGR from 2022 to 2032.

Report Attribute	Details
Market Value (2022)	US$ 28170 Bn
Market Anticipated Value (2032)	US$ 203633.55 Bn
Market Growth Rate (2022-2032)	22% CAGR

In response to the growing requirement for mobility and the developing BYOD trend, businesses are increasingly integrating Mobile Unified Communications and Collaboration (UC&C) Solutions with employee-owned mobile devices. Because of the integration of smartphones with UC, it is now able to obtain even greater mobility out of UC systems.

Mobility and communication would help employees be more productive by changing the way they communicate and collaborate in the workplace. As a result, Mobile Unified Communications and Collaboration (UC&C) Solution can benefit both cellular networks and corporate wireless networks.

Market Drivers

A Preference for Using Digital Communications at Work

Employees' demand for digital communication at work is a significant driver propelling the global industry. The complex and successful interactions between customers and staff enabled by UC and C technology significantly enhance present corporate operations. Businesses can organize their working operations in a variety of ways to form a single, real-time network.

The mobile unified communication & collaboration solution is having problems getting popularity in the business due to its multiple capabilities. Real-time digital unified communication is currently more convenient than previous digital linking technologies.

UC and C technology is built on a strategy that prioritizes two things above all: communication and collaboration. Thanks to powerful VOLP (voice-over-internet protocol), video calling, live chat, and other features, team members may interact and collaborate from any location. End users in an organization, like these capabilities since they make it easier for them to collaborate and communicate with one another.

A surge in social entrepreneurship is expected to drive demand

Businesses have increased their use of social media since it is tied to unified communication systems. As a result, Mobile Unified Communications and Collaboration (UC&C) Solution providers are attempting to create environments that foster social business integration, which is more appealing to enterprises and organizations.

The open properties of mobile unified communication systems, such as ERP, SFDC, CRM, and social analytics integration, are projected to improve social business integration. The global market for Mobile Unified Communications and Collaboration (UC&C) Solution is expected to develop due to businesses and enterprises attempting to boost the efficiency of their current processes by transitioning from traditional to digital communications-enabled business operations.

Market Restraints

Outdated Communication Formats Stifle Market Development

In today's times, technology moves far quicker than end-user markets. This technology has not yet been widely accepted in various parts of the world's market. According to research, traditional modes of communication are impeding the expansion of today's mobile unified communications market.

Small and medium-sized enterprises (SMEs) are slower to adopt new technology in many developing countries. Because of limited resources and lower overhead expenses, many firms are unable to improve their hardware and communication systems. This issue is stifling the growing demand for mobile Unified Communications and Collaboration (UC&C) solutions.

Furthermore, it appears that many potential end-users in the Mobile Unified Communications and Collaboration (UC&C) Solution Market lack expertise, awareness, and technological understanding. Users must be conversant with the features and capabilities of UC solutions in order to get the most out of them. Because of this lack of technological expertise, the global market faces a major challenge.

Market Opportunities

Opportunities Will Emerge as the demand for high-quality security software grows

Demand for organizational agility and managed services, as well as greater business use of social media, are all likely to provide new growth opportunities for the mobile unified communications market.

Mobility benefits have been realized with the Mobile Unified Communications and Collaboration (UC&C) Solution, which integrates employee-owned mobile devices, and are expected to have a significant impact on how a company's workforce interacts. Many advancements in video and audio communications are possible as a result of the widespread adoption of 4G and the impending 5G technology.

Smartphones, as well as the smartphone application ecosystem, are getting increasingly popular. This means that unified communication providers have a plethora of chances to create unique mobile UC solutions.

Market Trends

Growing Retail Adoption of UC&C Solutions Drives Market Growth

Retailers are embracing cloud computing technology to increase sales, analyze customer data, and improve the user experience by lowering costs and boosting network speed. Unified communications as a service (UCAAS) for phone and other collaborative tools, Wi-Fi-enabled Network as a Service (NAAS) for centralized data services across stores, and Software Defined-Wide Area Network (SD-WAN) are just a few examples.

RFID technology is expanding in the retail sector. As a proximity technology, RFID has a natural synergistic effect. It has been extensively tried in checkout lines as a customer self-service tool for pricing and inventory management. RFID is also planned to be employed as a device recognition and identification mechanism for future mobile and handheld devices, such as detecting entering customers and giving personalized experiences depending on their preferences.

Regional Insights

Europe has a substantial market share.

The efforts of UK carriers to phase out integrated services digital network services are encouraging carrier and consumer migration to Internet protocol connectivity services. This massive transition is driving the adoption of next-generation business communication solutions like hosted private branch exchange (PBX) and UCAAS.

The European Commission has begun to take more serious moves in the direction of safe, encrypted communications. Staff at the EU Commission want a secure messaging platform for unified communication in order to improve mobility and collaboration, centralize information, and increase overall efficiency. This provides an opportunity for businesses to launch novel products.

Unified communication is the convergence of real-time communication services such as voice calling, video conferencing, instant messaging etc. Unified communication is a set of products that provides a consistent and unified user experience across multiple media types and devices.

Global Mobile Unified Communications and Collaboration (UC&C) Solution Market: Segmentation

Global mobile unified communications and collaboration (UC&C) solution market is classified into type, application, vertical, and region. The global mobile unified communications and collaboration (UC&C) solution market can be segmented on the basis of type which includes solution and service.

The service segment can be further sub-segmented into consulting service, integration service, implementation service and maintenance service. On the basis of application, the market can be segmented into social networking, gaming, voice calling, video conferencing and other.

Vertical wise, the global mobile unified communications and collaboration (UC&C) solution market is segmented into BFSI, media & entertainment sector, healthcare sector, public sector, retail sector, transportation & logistics sector, manufacturing sector, IT & telecom sector and energy and utility sector.

Region wise, global mobile unified communications and collaboration (UC&C) solution market is segmented into North America, Latin America, Western Europe, Eastern Europe, Japan, Asia Pacific Excluding Japan (APEJ), and Middle East and Africa (MEA).

Global Mobile Unified Communications and Collaboration (UC&C) Solution Market: Region-wise Outlook

The global mobile unified communications and collaboration (UC&C) solution market is projected to register a considerable growth in terms of CAGR during the forecast period.

The mobile unified communications and collaboration (UC&C) solution is gaining traction across verticals, which in turn is expected to create huge growth opportunity for key players operating in the mobile unified communications and collaboration (UC&C) solution market.

Global Mobile Unified Communications and Collaboration (UC&C) Solution Market: Drivers

Small and medium enterprises are rapidly shifting towards mobile unified communication and collaboration solution in order to improve professional presence, reduce costs and increase productivity. Mobile unified communications and collaboration solutions are comparatively cheaper than other communication tools which is attracting more number of consumers across verticals to deploy these communication and collaboration solutions in their organizations.

Thus, increasing demand for mobile unified communications solutions from small-medium enterprises, low associated with deployment of these solutions and growing trend of bring your own device (BYOD) are some of the major factors that are expected to drive the market growth during the forecast period.

Global Mobile Unified Communications and Collaboration (UC&C) Solution Market: Restraints

Lack of awareness across verticals in emerging economies such as Latin America, APEJ and MEA and security related measures due to increasing number of cyber threats are some of the major factors that are expected to hinder growth of the global mobile unified communication and collaboration (UC&C) solution market to some extent.

Global Mobile Unified Communications and Collaboration (UC&C) Solution Market: Competitive Landscape

Key players in the global mobile unified communications and collaboration (UC&C) solution market focus on acquisition and mergers, offering advanced solutions and services in order to enhance customer experience and outperform competitors.

Global Mobile Unified Communications and Collaboration (UC&C) Solution Market: Key Players

Some of the major players identified in the global mobile unified communications and collaboration (UC&C) solution market are Avaya, Inc., Alcatel-Lucent S.A., Computer Sciences Corporation (CSC), CISCO SYSTEMS INC, HP CO, IBM Corporation, Microsoft Corporation, Verizon Communications Inc. and Polycom, Inc. etc.

The report covers exhaustive analysis on

• Mobile Unified Communications and Collaboration (UC&C) Solution Market Segments
• Mobile Unified Communications and Collaboration (UC&C) Solution Market Dynamics
• Historical Actual Market Size, 2012 - 2014
• Mobile Unified Communications and Collaboration (UC&C) Solution Market Size & Forecast 2016 to 2026
• Supply & Demand Value Chain
• Mobile Unified Communications and Collaboration (UC&C) Solution Market Current Trends/Issues/Challenges
• Competition & Companies involved
• Technology
• Value Chain
• Mobile Unified Communications and Collaboration (UC&C) Solution Market Drivers and Restraints

Regional analysis for Mobile Unified Communications and Collaboration (UC&C) Solution Market includes

• North America
  • US & Canada
• Latin America
  • Brazil, Argentina & Others
• Western Europe
  • EU5
  • Nordics
  • Benelux
• Eastern Europe
• Asia Pacific
  • Australia and New Zealand (ANZ)
  • Greater China
  • India
  • ASEAN
  • Rest of Asia Pacific
• Japan
• Middle East and Africa
  • GCC Countries
  • Other Middle East
  • North Africa
  • South Africa
  • Other Africa

The report is a compilation of first-hand information, qualitative and quantitative assessment by industry analysts, inputs from industry experts and industry participants across the value chain. The report provides in-depth analysis of parent market trends, macro-economic indicators and governing factors along with market attractiveness as per segments. The report also maps the qualitative impact of various market factors on market segments and geographies.

Frequently Asked Questions

What is the Growth Outlook for Mobile Unified Communications and Collaboration Market?

The market is likely to register a CAGR of 22% through 2032.

What is the Current Valuation of the Market?

The market is currently valued at US$ 28170 Bn in 2022.

How is the Future of the Market?

The market is likely to grow to a valuation of US$ 203633.55Bn by 2032.

Which is the Leading Region in the Market?

Europe is likely to be a leading market during the forecast period.