The business analytics BPO services market size is estimated to be valued at US$ 8 billion in 2023 and is expected to reach US$ 29 billion by 2033. The adoption of business analytics BPO services is likely to advance at a CAGR of 14% during the forecast period.
FMI’s newly released data on the business analytics BPO services demand outlook indicates a 12.8% y-o-y growth in 2023. While the manufacturing sector is projected to remain the dominant end-user, demand in the BFSI segment will grow at a 17.8% CAGR over the assessment period.
In today's data-rich world, the business analytics BPO services market stands as a transformative force, empowering businesses to unlock the hidden potential within their data. This dynamic market offers a diverse range of services, from predictive analytics to data visualization, catering to the ever-evolving needs of organizations across industries.
With a perfect blend of advanced technologies, such as artificial intelligence and machine learning, and a pool of analytical experts, these services pave the way for data-driven decision-making and strategic insights. The market witnesses fierce competition, where established industry players and agile niche providers battle for supremacy, each bringing unique value propositions to the table.
As organizations increasingly recognize the significance of harnessing the power of their data, the business analytics BPO services market emerges as a vital enabler of growth, innovation, and competitive advantage.
Attribute | Details |
---|---|
Estimated Market Size (2023) | US$ 8 billion |
Projected Market Size (2033) | US$ 29 billion |
CAGR through (2023 to 2033) | 14% |
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The increasing volume of enterprise data coupled with the soaring need for embedded analytics is likely to fuel the demand for business analytics BPO services over the coming years. The sales of business analytics BPO services are estimated to rise at 14% CAGR between 2023 and 2033 in comparison to the 10.7% CAGR registered during 2018-2022.
Companies are outsourcing such services to reduce the burden of work and concentrate on other core aspects of their operations. Outsourcing can help companies to reduce risk, and allow companies to ramp up their activities quickly while offering flexibility. Due to outsourcing, companies don’t need to invest in recruiting and training expensive resources for their business.
Outsourcing helps companies to offer better services with high-quality deliverables while decreasing the lead time that takes the company’s product to reach the marketplace. Outsourcing eliminates the need for investment in infrastructure as the outsourcing partner takes responsibility for the business's processes and develops the infrastructure for the same.
Global demand for business analytics BPO services is anticipated to increase from ~US$ 7 billion in 2023 to ~US$ 29.8 billion by 2033.
Period | Market Size (in US$ billion) |
---|---|
2018 | US$ 4 billion |
2022 | US$ 7 billion |
2023 | US$ 8 billion |
2033 | US$ 29 billion |
Empowering Growth through Cutting-Edge Data Facilities: Revolutionizing the Business Analytics BPO Services Market
Businesses are modernizing their data infrastructure to meet the real-time demand of customers. Businesses are also using real-time analytics for understanding trends, improving customer experience, and detecting fraud.
Up-to-the-minute information about customers, their purchase history, demographics, and preferences help in making insightful business decisions. The need for real-time data analytics has tremendously evolved since 2020 due to the pandemic. Businesses are using real-time data analytics for developing strategies to respond to unforeseen situations.
Implementing live dashboards will help businesses to immediately access relevant information regarding their business. However, the demand for real-time data has increased during the pandemic and this is having a positive impact on market growth.
Rising Stars on the Horizon: United States Poised to Lead North America's Business Analytics BPO Services Market
North America is predicted to remain an attractive market during the forecast period, according to Future Market Insights. According to the study, the United States is expected to account for more than 82% of the North American share through 2033.
The business analytics BPO services sales in the United States is projected to offer lucrative opportunities for revenue generation over the forecast period. The dominance of North America is attributed to the increased demand for business analytics outsourcing from sectors including BFSI, retail, telecommunication, and healthcare.
The presence of leading players such as Microsoft, IBM, and Cognizant, to name a few will continue driving sales in the country. With the growth of rapid processing, models enabled the same instance of data to support batch analytics, interactive analytics, global messaging, database, and file-based models in different types of organizations in the country.
Accelerating Success: Expenditure and Operational Resources Ignite India's Business Analytics BPO Services Market
Demand for business analytics BPO services in India is expected to rise at nearly 26% CAGR over the forecast period owing to the rapid rate of industrialization in the region and a growing number of start-ups investing in business analytics solutions.
Analytics is no longer the purview of just marketing, IT, and data-rich firms. Firms across sectors and types, including industrial and FMCG companies, are increasingly adopting analytics and investing both capital and operational resources in the data science domain in order to gain a competitive edge in the Indian market.
As per the report, India is recognized as a fast-growing industry, and it holds a revenue share of over 20% in 2023.
Unlocking Economic Advantages: Minimizing Expenses Ignites Growth in the United Kingdom's Business Analytics BPO Services Market
Demand for business analytics BPO services in the United Kingdom is estimated to total US$ 256.9 million by the end of 2023. The widespread adoption of advanced technological solutions, such as the Internet of Things (IoT), machine learning, and artificial intelligence (AI), in business processes, has increased the utilization of business analytics to manage large and complex data sets.
Nowadays, organizations in the United Kingdom are subcontracting their analytics functions to business process outsourcing (BPO) companies or third-party service providers as it helps them to minimize the cost of hiring in-house staff and focus on their core business operations, thereby driving the growth of business analytics BPO services in the United Kingdom
The Rising Sun of Success: Japan's Drive to Capture Major Market Revenue in Business Analytics BPO Services
Japan is expected to account for more than 45% of the East Asia market through 2033. The business analytics BPO services adoption rate among organizations in Japan has always lagged behind North America and Europe, despite the relative maturity of the Japanese market. However, the combination of cost-saving pressures, increasing competition, and global business expansion will fuel the demand for BPO services in Japanese companies.
Japan's economy is dominated by the BFSI, IT, and manufacturing industries. Rising standards, innovations, and automation have led to a vast amount of data being made available to large enterprises.
This field uses analytics to achieve operational efficiency in the production of goods. Business organizations are using predictive analytics to evaluate consumer spending habits to offer them better services and increase customer retention.
Computer manufacturers also use business intelligence and analytics to predict hub breakdowns. Such advantages are expected to encourage the adoption of business analytics BPO services across Japan.
Analyzing Success at Every Link: Supply Chain Analytics Services Set to Dominate the Market
Supply chain analytics services are expected to contribute nearly 28% of the overall share in 2023. The use of analytics in supply chains is a great way to provide an edge over competition. With predictive analytics, manufacturers can leverage data within their systems to derive real-time insights, using that information to optimize business decisions, be they tactical, strategic, or operational.
Paving the Path for Success: SMEs Overcoming Forecast Period Obstacles in the Business Analytics BPO Services Landscape
Demand in small and medium enterprises or SMEs is expected to grow at 15% CAGR between 2023 and 2033. Small and medium enterprises are facing challenges in finding, winning, and keeping customers, especially as their businesses grow.
When it comes to finding new leads, most SMEs are facing challenges in reaching their target audiences. A lack of infrastructure to track and manage leads is also a matter of concern. Business analytics service providers can focus on offering analytics solutions such as marketing analytics, risk analytics, and supply chain analytics to offer a connected experience to enhance their customer base and target segment.
Empowering the Financial Frontier: BFSI Sector Set to Experience Exponential Demand for Business Analytics BPO Services
Demand in the BFSI sector is expected to increase at a remarkable CAGR of 17.9% over the forecast period. With the proliferation of mobile devices and apps and increasing use of the internet, financial institutions face changing client demands, strict control and risk management, and mounting competition in a highly dynamic market.
Business analytics tools used by the banking and finance industry enable them to leverage customer data for insights which leads to better business decisions and efficient and smarter management practices. Banking and finance institutions are using business analytics BPO services to reduce risk, create a competitive advantage, and eventually drive profitability.
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The Business Analytics BPO Services market boasts a dynamic and fiercely competitive landscape, characterized by numerous players vying for market share. Established giants, with their extensive global reach and robust infrastructure, hold a significant advantage. Agile and specialized niche players have emerged, offering tailored solutions that cater to specific industry verticals. The market is witnessing a surge in collaborations and partnerships as companies strive to leverage complementary expertise and expand their service portfolios. Technological advancements like automation, AI, and machine learning are redefining the competitive landscape, with companies investing heavily in these capabilities to gain a competitive edge. Overall, the Business Analytics BPO Services market presents a vibrant ecosystem with ample growth opportunities for innovative players.
Key Players in the Market:
Strategies for Business Analytics BPO Services Market Players to Expand in the Market:
Product Portfolio:
TCS offers a comprehensive product portfolio encompassing digital solutions, cloud services, enterprise software, cybersecurity, consulting, and analytics. With expertise in multiple industries, TCS delivers cutting-edge technologies to drive innovation, streamline operations, and enable clients to stay ahead in the digital era.
Infosys Limited provides a diverse product portfolio that includes AI and automation solutions, digital transformation services, cloud infrastructure, enterprise software, consulting, and cybersecurity. With a focus on delivering end-to-end digital solutions, Infosys empowers businesses to accelerate growth, enhance customer experiences, and transform into digital leaders.
Report Attribute | Details |
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Market Value in 2023 | US$ 8 billion |
Market Value in 2033 | US$ 29 billion |
Growth Rate | CAGR of 14% from 2023 to 2033 |
Base Year for Estimation | 2022 |
Historical Data | 2018 to 2022 |
Forecast Period | 2023 to 2033 |
Quantitative Units | Revenue in US$ billion and CAGR from 2023 to 2033 |
Report Coverage | Revenue Forecast, Company Ranking, Competitive Landscape, Growth Factors, Trends and Pricing Analysis |
Segments Covered |
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Regions Covered |
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Key Countries Profiled |
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Key Companies Profiled |
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Customization & Pricing | Available Upon Request |
The market is valued at US$ 8.0 billion in 2023.
IBM Corporation, Accenture, and Wipro Limited are the key market players.
North America is to dominate the market growth with an expected share of 82% in 2033.
Rising need for embedded analytics to fuel the market.
the market captured a CAGR of 10.7% between 2018 to 2022.
1. Executive Summary 1.1. Global Market Outlook 1.2. Demand-side Trends 1.3. Supply-side Trends 1.4. Technology Roadmap Analysis 1.5. Analysis and Recommendations 2. Market Overview 2.1. Market Coverage / Taxonomy 2.2. Market Definition / Scope / Limitations 3. Market Background 3.1. Market Dynamics 3.1.1. Drivers 3.1.2. Restraints 3.1.3. Opportunity 3.1.4. Trends 3.2. Scenario Forecast 3.2.1. Demand in Optimistic Scenario 3.2.2. Demand in Likely Scenario 3.2.3. Demand in Conservative Scenario 3.3. Opportunity Map Analysis 3.4. Investment Feasibility Matrix 3.5. PESTLE and Porter’s Analysis 3.6. Regulatory Landscape 3.6.1. By Key Regions 3.6.2. By Key Countries 3.7. Regional Parent Market Outlook 4. Global Market Analysis 2018 to 2022 and Forecast, 2023 to 2033 4.1. Historical Market Size Value (US$ Million) Analysis, 2018 to 2022 4.2. Current and Future Market Size Value (US$ Million) Projections, 2023 to 2033 4.2.1. Y-o-Y Growth Trend Analysis 4.2.2. Absolute $ Opportunity Analysis 5. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Services 5.1. Introduction / Key Findings 5.2. Historical Market Size Value (US$ Million) Analysis By Services, 2018 to 2022 5.3. Current and Future Market Size Value (US$ Million) Analysis and Forecast By Services, 2023 to 2033 5.3.1. Data Analytics & Visualization Services 5.3.2. Risk Analytics Services 5.3.3. Marketing & Sales Analytics Services 5.3.4. Supply Chain Analytics Services 5.3.5. Financial Analytics Services 5.3.6. Others 5.4. Y-o-Y Growth Trend Analysis By Services, 2018 to 2022 5.5. Absolute $ Opportunity Analysis By Services, 2023 to 2033 6. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Enterprise Size 6.1. Introduction / Key Findings 6.2. Historical Market Size Value (US$ Million) Analysis By Enterprise Size, 2018 to 2022 6.3. Current and Future Market Size Value (US$ Million) Analysis and Forecast By Enterprise Size, 2023 to 2033 6.3.1. Small and Medium Enterprises (SMEs) 6.3.2. Large Enterprises 6.4. Y-o-Y Growth Trend Analysis By Enterprise Size, 2018 to 2022 6.5. Absolute $ Opportunity Analysis By Enterprise Size, 2023 to 2033 7. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Industry 7.1. Introduction / Key Findings 7.2. Historical Market Size Value (US$ Million) Analysis By Industry, 2018 to 2022 7.3. Current and Future Market Size Value (US$ Million) Analysis and Forecast By Industry, 2023 to 2033 7.3.1. BFSI 7.3.2. Manufacturing 7.3.3. Retail 7.3.4. IT & Telecom 7.3.5. Government 7.3.6. Healthcare 7.3.7. Travel & Hospitality 7.3.8. Others 7.4. Y-o-Y Growth Trend Analysis By Industry, 2018 to 2022 7.5. Absolute $ Opportunity Analysis By Industry, 2023 to 2033 8. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Region 8.1. Introduction 8.2. Historical Market Size Value (US$ Million) Analysis By Region, 2018 to 2022 8.3. Current Market Size Value (US$ Million) Analysis and Forecast By Region, 2023 to 2033 8.3.1. North America 8.3.2. Latin America 8.3.3. Europe 8.3.4. South Asia 8.3.5. East Asia 8.3.6. Oceania 8.3.7. MEA 8.4. Market Attractiveness Analysis By Region 9. North America Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country 9.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022 9.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033 9.2.1. By Country 9.2.1.1. U.S. 9.2.1.2. Canada 9.2.2. By Services 9.2.3. By Enterprise Size 9.2.4. By Industry 9.3. Market Attractiveness Analysis 9.3.1. By Country 9.3.2. By Services 9.3.3. By Enterprise Size 9.3.4. By Industry 9.4. Key Takeaways 10. Latin America Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country 10.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022 10.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033 10.2.1. By Country 10.2.1.1. Brazil 10.2.1.2. Mexico 10.2.1.3. Rest of Latin America 10.2.2. By Services 10.2.3. By Enterprise Size 10.2.4. By Industry 10.3. Market Attractiveness Analysis 10.3.1. By Country 10.3.2. By Services 10.3.3. By Enterprise Size 10.3.4. By Industry 10.4. Key Takeaways 11. Europe Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country 11.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022 11.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033 11.2.1. By Country 11.2.1.1. Germany 11.2.1.2. U.K. 11.2.1.3. France 11.2.1.4. Spain 11.2.1.5. Italy 11.2.1.6. Rest of Europe 11.2.2. By Services 11.2.3. By Enterprise Size 11.2.4. By Industry 11.3. Market Attractiveness Analysis 11.3.1. By Country 11.3.2. By Services 11.3.3. By Enterprise Size 11.3.4. By Industry 11.4. Key Takeaways 12. South Asia Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country 12.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022 12.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033 12.2.1. By Country 12.2.1.1. India 12.2.1.2. Malaysia 12.2.1.3. Singapore 12.2.1.4. Thailand 12.2.1.5. Rest of South Asia 12.2.2. By Services 12.2.3. By Enterprise Size 12.2.4. By Industry 12.3. Market Attractiveness Analysis 12.3.1. By Country 12.3.2. By Services 12.3.3. By Enterprise Size 12.3.4. By Industry 12.4. Key Takeaways 13. East Asia Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country 13.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022 13.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033 13.2.1. By Country 13.2.1.1. China 13.2.1.2. Japan 13.2.1.3. South Korea 13.2.2. By Services 13.2.3. By Enterprise Size 13.2.4. By Industry 13.3. Market Attractiveness Analysis 13.3.1. By Country 13.3.2. By Services 13.3.3. By Enterprise Size 13.3.4. By Industry 13.4. Key Takeaways 14. Oceania Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country 14.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022 14.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033 14.2.1. By Country 14.2.1.1. Australia 14.2.1.2. New Zealand 14.2.2. By Services 14.2.3. By Enterprise Size 14.2.4. By Industry 14.3. Market Attractiveness Analysis 14.3.1. By Country 14.3.2. By Services 14.3.3. By Enterprise Size 14.3.4. By Industry 14.4. Key Takeaways 15. MEA Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country 15.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022 15.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033 15.2.1. By Country 15.2.1.1. GCC Countries 15.2.1.2. South Africa 15.2.1.3. Israel 15.2.1.4. Rest of MEA 15.2.2. By Services 15.2.3. By Enterprise Size 15.2.4. By Industry 15.3. Market Attractiveness Analysis 15.3.1. By Country 15.3.2. By Services 15.3.3. By Enterprise Size 15.3.4. By Industry 15.4. Key Takeaways 16. Key Countries Market Analysis 16.1. U.S. 16.1.1. Pricing Analysis 16.1.2. Market Share Analysis, 2022 16.1.2.1. By Services 16.1.2.2. By Enterprise Size 16.1.2.3. By Industry 16.2. Canada 16.2.1. Pricing Analysis 16.2.2. Market Share Analysis, 2022 16.2.2.1. By Services 16.2.2.2. By Enterprise Size 16.2.2.3. By Industry 16.3. Brazil 16.3.1. Pricing Analysis 16.3.2. Market Share Analysis, 2022 16.3.2.1. By Services 16.3.2.2. By Enterprise Size 16.3.2.3. By Industry 16.4. Mexico 16.4.1. Pricing Analysis 16.4.2. Market Share Analysis, 2022 16.4.2.1. By Services 16.4.2.2. By Enterprise Size 16.4.2.3. By Industry 16.5. Germany 16.5.1. Pricing Analysis 16.5.2. Market Share Analysis, 2022 16.5.2.1. By Services 16.5.2.2. By Enterprise Size 16.5.2.3. By Industry 16.6. U.K. 16.6.1. Pricing Analysis 16.6.2. Market Share Analysis, 2022 16.6.2.1. By Services 16.6.2.2. By Enterprise Size 16.6.2.3. By Industry 16.7. France 16.7.1. Pricing Analysis 16.7.2. Market Share Analysis, 2022 16.7.2.1. By Services 16.7.2.2. By Enterprise Size 16.7.2.3. By Industry 16.8. Spain 16.8.1. Pricing Analysis 16.8.2. Market Share Analysis, 2022 16.8.2.1. By Services 16.8.2.2. By Enterprise Size 16.8.2.3. By Industry 16.9. Italy 16.9.1. Pricing Analysis 16.9.2. Market Share Analysis, 2022 16.9.2.1. By Services 16.9.2.2. By Enterprise Size 16.9.2.3. By Industry 16.10. India 16.10.1. Pricing Analysis 16.10.2. Market Share Analysis, 2022 16.10.2.1. By Services 16.10.2.2. By Enterprise Size 16.10.2.3. By Industry 16.11. Malaysia 16.11.1. Pricing Analysis 16.11.2. Market Share Analysis, 2022 16.11.2.1. By Services 16.11.2.2. By Enterprise Size 16.11.2.3. By Industry 16.12. Singapore 16.12.1. Pricing Analysis 16.12.2. Market Share Analysis, 2022 16.12.2.1. By Services 16.12.2.2. By Enterprise Size 16.12.2.3. By Industry 16.13. Thailand 16.13.1. Pricing Analysis 16.13.2. Market Share Analysis, 2022 16.13.2.1. By Services 16.13.2.2. By Enterprise Size 16.13.2.3. By Industry 16.14. China 16.14.1. Pricing Analysis 16.14.2. Market Share Analysis, 2022 16.14.2.1. By Services 16.14.2.2. By Enterprise Size 16.14.2.3. By Industry 16.15. Japan 16.15.1. Pricing Analysis 16.15.2. Market Share Analysis, 2022 16.15.2.1. By Services 16.15.2.2. By Enterprise Size 16.15.2.3. By Industry 16.16. South Korea 16.16.1. Pricing Analysis 16.16.2. Market Share Analysis, 2022 16.16.2.1. By Services 16.16.2.2. By Enterprise Size 16.16.2.3. By Industry 16.17. Australia 16.17.1. Pricing Analysis 16.17.2. Market Share Analysis, 2022 16.17.2.1. By Services 16.17.2.2. By Enterprise Size 16.17.2.3. By Industry 16.18. New Zealand 16.18.1. Pricing Analysis 16.18.2. Market Share Analysis, 2022 16.18.2.1. By Services 16.18.2.2. By Enterprise Size 16.18.2.3. By Industry 16.19. GCC Countries 16.19.1. Pricing Analysis 16.19.2. Market Share Analysis, 2022 16.19.2.1. By Services 16.19.2.2. By Enterprise Size 16.19.2.3. By Industry 16.20. South Africa 16.20.1. Pricing Analysis 16.20.2. Market Share Analysis, 2022 16.20.2.1. By Services 16.20.2.2. By Enterprise Size 16.20.2.3. By Industry 16.21. Israel 16.21.1. Pricing Analysis 16.21.2. Market Share Analysis, 2022 16.21.2.1. By Services 16.21.2.2. By Enterprise Size 16.21.2.3. By Industry 17. Market Structure Analysis 17.1. Competition Dashboard 17.2. Competition Benchmarking 17.3. Market Share Analysis of Top Players 17.3.1. By Regional 17.3.2. By Services 17.3.3. By Enterprise Size 17.3.4. By Industry 18. Competition Analysis 18.1. Competition Deep Dive 18.1.1. IBM Corporation 18.1.1.1. Overview 18.1.1.2. Product Portfolio 18.1.1.3. Profitability by Market Segments 18.1.1.4. Sales Footprint 18.1.1.5. Strategy Overview 18.1.1.5.1. Marketing Strategy 18.1.2. Accenture 18.1.2.1. Overview 18.1.2.2. Product Portfolio 18.1.2.3. Profitability by Market Segments 18.1.2.4. Sales Footprint 18.1.2.5. Strategy Overview 18.1.2.5.1. Marketing Strategy 18.1.3. Wipro Limited 18.1.3.1. Overview 18.1.3.2. Product Portfolio 18.1.3.3. Profitability by Market Segments 18.1.3.4. Sales Footprint 18.1.3.5. Strategy Overview 18.1.3.5.1. Marketing Strategy 18.1.4. Capgemini 18.1.4.1. Overview 18.1.4.2. Product Portfolio 18.1.4.3. Profitability by Market Segments 18.1.4.4. Sales Footprint 18.1.4.5. Strategy Overview 18.1.4.5.1. Marketing Strategy 18.1.5. Infosys Limited 18.1.5.1. Overview 18.1.5.2. Product Portfolio 18.1.5.3. Profitability by Market Segments 18.1.5.4. Sales Footprint 18.1.5.5. Strategy Overview 18.1.5.5.1. Marketing Strategy 18.1.6. Tata Consultancy Services (TCS) 18.1.6.1. Overview 18.1.6.2. Product Portfolio 18.1.6.3. Profitability by Market Segments 18.1.6.4. Sales Footprint 18.1.6.5. Strategy Overview 18.1.6.5.1. Marketing Strategy 18.1.7. HCL Technologies 18.1.7.1. Overview 18.1.7.2. Product Portfolio 18.1.7.3. Profitability by Market Segments 18.1.7.4. Sales Footprint 18.1.7.5. Strategy Overview 18.1.7.5.1. Marketing Strategy 18.1.8. Cognizant 18.1.8.1. Overview 18.1.8.2. Product Portfolio 18.1.8.3. Profitability by Market Segments 18.1.8.4. Sales Footprint 18.1.8.5. Strategy Overview 18.1.8.5.1. Marketing Strategy 18.1.9. Tech Mahindra Limited 18.1.9.1. Overview 18.1.9.2. Product Portfolio 18.1.9.3. Profitability by Market Segments 18.1.9.4. Sales Footprint 18.1.9.5. Strategy Overview 18.1.9.5.1. Marketing Strategy 18.1.10. Genpact 18.1.10.1. Overview 18.1.10.2. Product Portfolio 18.1.10.3. Profitability by Market Segments 18.1.10.4. Sales Footprint 18.1.10.5. Strategy Overview 18.1.10.5.1. Marketing Strategy 18.1.11. WNS Global Services 18.1.11.1. Overview 18.1.11.2. Product Portfolio 18.1.11.3. Profitability by Market Segments 18.1.11.4. Sales Footprint 18.1.11.5. Strategy Overview 18.1.11.5.1. Marketing Strategy 18.1.12. EXL Service 18.1.12.1. Overview 18.1.12.2. Product Portfolio 18.1.12.3. Profitability by Market Segments 18.1.12.4. Sales Footprint 18.1.12.5. Strategy Overview 18.1.12.5.1. Marketing Strategy 18.1.13. Firstsource Solutions Limited 18.1.13.1. Overview 18.1.13.2. Product Portfolio 18.1.13.3. Profitability by Market Segments 18.1.13.4. Sales Footprint 18.1.13.5. Strategy Overview 18.1.13.5.1. Marketing Strategy 18.1.14. Concentrix 18.1.14.1. Overview 18.1.14.2. Product Portfolio 18.1.14.3. Profitability by Market Segments 18.1.14.4. Sales Footprint 18.1.14.5. Strategy Overview 18.1.14.5.1. Marketing Strategy 18.1.15. ScienceSoft 18.1.15.1. Overview 18.1.15.2. Product Portfolio 18.1.15.3. Profitability by Market Segments 18.1.15.4. Sales Footprint 18.1.15.5. Strategy Overview 18.1.15.5.1. Marketing Strategy 19. Assumptions & Acronyms Used 20. Research Methodology
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