Fixed business voice platforms and services offers a reliable, secure and consistent communications services to enterprises irrespective of the location of employees. This is because usually voice communication is transmitted using open standards based internet protocol.
Due to increasing pressure to reduce costs, fixed business voice platforms and services vendors are offering per second billing plans, 24/7 helpdesk services and compatibility with bring your own device feature.
Fixed business voice platforms and services offer real-time voice, video and conferencing across enterprise network, integration with collaboration tools such as email, desktop sharing and instant messaging, seamless connectivity between fixed and mobile devices and functions based on network-integrated system management.
Fixed business voice platforms and services market has recently gained importance due to migration to IP voice platform and services by enterprises across different industry verticals. Also, several enterprises are adopting hosted voice services for business to business communication and also for communication within organization across different geographical locations.
Apart from these factors, every company strives be a part of digital transformation, hence, fixed business voice platforms and services have become an integral part of day to day activities of several organizations.
The challenges faced by fixed business voice platforms and services market are the sharp declining prices of voice units and fixed mobile convergence services readily available.
Few of the market players in fixed business voice platforms and services market are: Unify Inc., Vodafone Limited, AltoTelecom Call Center VoIP, Imecom, Digicel, Australian Communications Consumer Action Network (ACCAN), Nurango, Orange Business Services, Alcatel-Lucent Enterprise and Cisco Systems, Inc.
Fixed Business Voice Platforms and Services market is currently dominated by North America region due to rapid evolution of communication platform as a service in this region. Europe fixed business voice platforms and services market follows next as various industry verticals are realizing the importance of merging of unified communications as a service and communications platform as a service.
APEJ and MEA regions are gradually picking up pace in the fixed business voice platforms and services market owing to increase in awareness of making use of this technology for various business purposes.
Fixed Business Voice Platforms and Services Market Segments
The report is a compilation of first-hand information, qualitative and quantitative assessment by industry analysts, inputs from industry experts and industry participants across the value chain. The report provides in-depth analysis of parent market trends, macro-economic indicators and governing factors along with market attractiveness as per segments.
The report also maps the qualitative impact of various market factors on market segments and geographies.
Segmentation on the basis of call control:
Segmentation on the basis of connection:
Segmentation on the basis of industry:
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Fixed Business Voice Platforms And Services Market
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