POS Restaurant Management System Market Outlook (2023 to 2033)

The global POS restaurant management system market is forecast to reach USD 47,661.1 million by 2033, up from USD 14,633.8 million in 2023, advancing at a CAGR of 12.5% during the forecast period.

The sales of POS restaurant management systems are rising, as these systems are aiding food and beverage operators in processing orders and maintaining financial control over their business, making it simple and easy.

Attribute Details
Historical Value (2022) USD 13,195.5 million
Current Year Value (2023) USD 14,633.8 million
Expected Forecast Value (2033) USD 47,661.1 million
Historical CAGR (2018 to 2022) 10.4%
Projected CAGR (2023 to 2033) 12.5%

These systems are helping in cash management, and establishing integration with the payment service providers, which is resulting in more adoption of POS restaurant management systems globally.

Owing to their well-equipped additional features for monitoring the ingredients inventory, the demand is being fueled for more adoption of POS restaurant management systems. Therefore, it is anticipated that the POS restaurant management systems are going to witness significant growth during the forecast period.

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What are the Demand Drivers for the POS Restaurant Management System Market?

It is projected that increased demand for POS terminals is driving the adoption of POS restaurant management systems. Exponential growth has been witnessed from computer systems to management systems within the restaurant software industry.

The technological advancements in the restaurant industry and the rising need for software that is restaurant-specific, such as payment and billing, management of inventory, and table management, are likely to be the key drivers in the POS restaurant management systems market during the forecast period.

The POS restaurant management systems are said to be the restaurants' initial venture into the restaurant software market. Features of POS restaurant management systems that enable the interchange of cash and credit, the consolidation of sales data in a single storage, and more are strongly driving the industry.

The restaurant sector is increasingly focusing on the deployment of POS restaurant management systems, as there is a rising need to deliver outstanding services and experiences to customers. The demand is being fueled by the centralized operational capability of the systems, and the data accuracy in restaurant applications.

How Several Payment Options Are Driving the POS Restaurant Management System Market?

Advancements in payment options like debit cards, credit cards, e-wallets, and other options are also driving the growth of the POS restaurant management systems market.

The restaurant management system also provides tablets with restaurant ordering applications, real-time business analytics, and modules that are integrated for gift and loyalty cards, which is driving the expansion of the POS restaurant management systems market.

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Sudip Saha

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What are the Driving Challenges in the POS Restaurant Management System Market?

Although the market is being driven by increasing competition in the retail sector, coupled with a growing number of quick-service restaurant chains, there are also some restraining factors that are expected to curb the growth of the POS restaurant management systems market during the forecast period.

It is anticipated that the unavailability of a single seamless integrated software, and there is a lack of skilled personnel, and less adoption rate, are some primary factors that are likely to limit the market from realizing its utmost potential.

The POS restaurant management systems lack the ability to have unified interactions with other systems that have been deployed in the restaurant. Therefore, the growth of the POS restaurant management systems market share is likely to suffer a layback in the upcoming years.

Regional Analysis

How is the Performance of the North America POS Restaurant Management System Market?

North America is expected to hold a dominant share in the POS restaurant management systems market, owing to the development and expansion of the restaurant industries in this region.

POS restaurant management systems are giving mobility to restaurant operations, helping them improve kitchen efficiency and quality of service with reduced chances for errors. The North American region is currently accountable for 28.1% of the total market share for POS restaurant management systems.

However, the Asia-Pacific region is projected to lead the POS restaurant management systems market due to its favorable demographic condition and lucrative opportunities.

What is the Growth Outlook for the Europe POS Restaurant Management System Market?

The European market for POS restaurant management systems is also anticipated to witness steady growth in market shares. Currently, this region is accountable for 22.1% of the total market size of the POS Restaurant Management System Market.

This region is receiving a lot of grants from multiple sources for the implementation of POS restaurant management systems. The growing integration of payment solutions in retail and hotel industries is leveraging the market size in this region.

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Country-wise Analysis

Country 2022 Value Share in Global Market
United States 19.5%
Germany 10.1%
Japan 4.3%

What Role do POS Systems Play in Delivering Seamless Dining Experiences in the United States?

The United States POS restaurant management system market has grown significantly lately. The United States is one of the leading markets for the restaurant industry globally. The number of restaurants, cafes, bars, and food service establishments is increasing. This growth has created a strong demand for efficient restaurant management solutions. The demand has led to the growth of the POS restaurant management system industry.

The United States has a vibrant and diverse restaurant industry, ranging from quick-service restaurants (QSRs) to fine dining establishments. As per a National Restaurant Association report, restaurant sales in the United States surged to an all-time high of USD 899 billion in 2022, indicating a rise in consumer desire for dining out occasions. As consumer preferences evolve and technology advancements continue, restaurants are increasingly adopting POS restaurant management systems to enhance their operational efficiency, improve customer experience, and gain valuable insights into their business.

How is the Growing Trend of Quick-Service and Takeaway Impacting the Germany POS Restaurant Management System Market?

Germany has a vibrant restaurant industry, with a strong demand for innovative technologies to enhance operational efficiency and customer experience. The adoption of POS Restaurant Management Systems is rapidly increasing, driven by the need to streamline operations, improve order accuracy, manage inventory effectively, and enhance customer service. Consumers in Germany place a strong emphasis on food quality, authenticity, and sustainability. Restaurants that can demonstrate transparency in their sourcing practices and offer organic, locally-sourced ingredients tend to attract a larger customer base.

Germany has strict regulations regarding food safety, allergen labeling, and data protection. POS Restaurant Management Systems that offer compliance features and enable efficient reporting help restaurants meet these requirements. The increasing trend of quick-service restaurants and takeaways in Germany has led to a higher demand for POS systems that can efficiently handle high-volume, fast-paced operations. Streamlined order processing and integration with kitchen display systems are crucial in meeting this demand.

Are Multilingual POS Systems a Necessity for Japan's International Tourist Market?

The Japan restaurant industry is highly competitive and renowned for its diverse culinary culture. The demand for POS restaurant management systems has been growing as restaurants seek to enhance customer service, improve operational efficiency, and gain a competitive edge. Mobile ordering and payment solutions have gained popularity in Japan with the widespread use of smartphones. Restaurants are adopting mobile POS systems that allow customers to place orders, make payments, and even access loyalty programs directly from their smartphones.

Omakase, meaning "chef's choice," is a dining experience highly valued in Japan. POS systems that cater to this culture, allowing chefs to personalize menus and provide a unique dining experience, have gained traction in the market. As Japan attracts many international tourists, POS systems with multilingual support are essential for restaurants to cater to non-Japanese-speaking customers. Hence, the Japan POS restaurant management system market is poised for considerable growth.

Country Value CAGR (2023 to 2033)
United Kingdom 11.4%
China 14.3%
India 15.4%

Are POS Systems in the United Kingdom Equipped to Handle the Surge in Food Delivery and Takeaway Services?

The United Kingdom POS restaurant management system market is experiencing significant growth. The increasing trend of eating out, the adoption of digital technology in the food service industry, and the demand for streamlined operations are driving the market. The United Kingdom has a thriving restaurant industry with a strong dining-out culture. Consumers are increasingly seeking convenience, personalized experiences, and efficient services while dining, leading to a growing demand for advanced restaurant management systems.

The adoption of mobile ordering and payment solutions is gaining momentum in the United Kingdom. Customers prefer the convenience of placing orders and making payments through their smartphones, driving the integration of mobile technologies with POS systems. The popularity of food delivery and takeaway services has surged in the United Kingdom, driven by convenience-seeking millennials and busy professionals. POS systems that integrate with online delivery platforms and provide streamlined order management have become essential for restaurants.

Are QR Code Ordering & Mobile Payment Solutions the Future of Restaurant Dining in China?

The restaurant industry in China has witnessed tremendous growth over the past decade. The surge in urbanization, the rise in disposable incomes, and shifting lifestyles have contributed to a greater desire for dining out encounters. This, in turn, has fueled the China POS restaurant management system market. The growth of online food delivery services, such as Meituan Dianping and Ele.me, has profoundly impacted the restaurant industry in China. Many restaurants have integrated their POS systems with these platforms to streamline operations, allowing seamless order management and inventory tracking.

China has been at the forefront of mobile payment adoption globally, with apps like Alipay and WeChat Pay dominating the market. This trend has extended to the restaurant industry, where customers prefer to make payments through their smartphones. QR code ordering has become prevalent in China, especially in quick-service restaurants. Customers can scan QR codes placed on tables to access digital menus, place orders, and make payments. POS systems that support QR code ordering streamline the entire process, reducing wait times and enhancing the dining experience.

How Is Infrastructure Development Fueling the Demand for POS Restaurant Management Systems in India?

Eating out has become more common among Indian consumers, driven by factors such as changing lifestyles, increased disposable incomes, and a desire for convenience. This trend has led to a rise in the number of restaurants and has directly influenced the growth of the India POS restaurant management system market. The demand for food delivery and takeaway services has also seen exponential growth in India. POS restaurant management systems that seamlessly integrate with third-party delivery platforms have become essential for restaurants looking to tap into this lucrative market segment.

The rapid growth of India's restaurant industry has been accompanied by infrastructure development, including the expansion of organized retail spaces, commercial complexes, and food courts. This growth in infrastructure provides restaurants with greater opportunities to establish their businesses, driving the demand for POS restaurant management systems. Moreover, India has witnessed a significant shift towards digital payments, driven by government initiatives such as demonetization and the promotion of cashless transactions. POS restaurant management systems that integrate with digital payment platforms have gained popularity.

Category-wise Analysis

Segment 2022 Value Share in Global Market
Mobile POS Terminal Type 65.5%
Billing Application 34.4%

How are Mobile POS Terminals Liberating Restaurants from Fixed Systems?

The dominance of mobile POS terminals can be attributed to their mobility and flexibility. They allow restaurant staff to take orders and process payments directly at the table or anywhere within the establishment, thereby enhancing efficiency and customer experience. Additionally, mobile POS terminals are cost-effective. Hence, they eliminate the need for expensive hardware installations and complex setups. This makes them an attractive option for restaurants, particularly smaller establishments. These terminals are also user-friendly, featuring intuitive interfaces and simple software, reducing training time and enabling easy adoption by staff.

Mobile POS terminals integrate seamlessly with various software solutions. This enables restaurants to streamline operations, consolidate data, and generate valuable insights. They also enhance customer service by allowing quick order processing, bill splitting, and acceptance of various payment methods, thereby contributing to customer satisfaction. Lastly, these terminals provide real-time data access, allowing restaurant owners and managers to make informed decisions and monitor operations remotely.

Is the Billing Segment the Missing Puzzle Piece for Seamless Transactions in Restaurants?

Due to several key factors, the billing segment holds a dominant position in the POS restaurant management system market:

  • Billing is a core functionality of any restaurant's POS system, encompassing order processing, bill calculation, payment handling, and invoice generation. As a fundamental requirement, billing receives significant attention.
  • Effective billing directly contributes to revenue generation by ensuring smooth transactions, minimizing errors, and enhancing customer satisfaction.
  • POS systems with robust billing features streamline restaurant operations by automating tasks like pricing, inventory management, and tax calculation. This saves time and reduces errors.
  • Billing systems facilitate compliance with tax regulations and reporting requirements, generating detailed reports for financial records and legal obligations.

Integration with other modules and scalability further enhance the dominance of the billing segment.

Start-up Ecosystem

How are New Entrants Revolutionizing the POS Restaurant Management System Market?

The start-up ecosystem in the POS restaurant management systems is intense, with frequent innovations being made. Start-ups in the POS restaurant management systems market are focusing on improvising the services to give a seamless experience to the customers.

Toast is a cloud-based system providing solutions for POS, online ordering, gift cards, analytics, etc. It enables the users to monitor tableside orders, restaurant menus, online orders, payment processing, multi-location management, inventory management, email marketing, loyalty program, staff payroll management, and more. The company offers solutions to the subscription-based policy.

ChowNow is an online ordering, marketing, and customer management platform for restaurants. With ChowNow’s offering, restaurants can individually customize and brand their ordering apps on Facebook and mobile. With the start-up’s Facebook Ordering App, restaurants can take orders directly through their Facebook page.

Competitive Landscape

How Does Competition Influence the POS Restaurant Management System Market?

Some of the major key players in the POS Restaurant Management System market are Oracle Corporation, POSist Technologies Pvt. Ltd., Omega Software, Torque, eZeeBurrp, BIM POS SARL, AccuPOS, Lightspeed, Action Card, and others. These key vendors constantly focus on extending product offerings and introducing innovations in the products.

These market players are adhering to strategies such as partnership, acquisition, and research & development, with an aim to broaden their product portfolio.

  • Openbravo unveiled a novel cloud-based Point-of-Sale (POS) solution tailored specifically for Quick Service Restaurants (QSR) and Fast Casual Restaurants in June 2022. This POS solution prioritizes speed, customer service, and operational efficiency. This makes it an ideal choice for QSR and Fast Casual Restaurants with multiple locations. Its robust features and scalable architecture further enhance its suitability for these types of establishments.
  • In May 2022, Square announced the launch of a new Square for Restaurants mobile POS. This mobile point-of-sale system empowers servers to efficiently take orders and process payments. They can do so right at the table or while in line. The device itself is designed to be compact and easily fits inside an apron pocket. In addition, Square publicized its new collaborations with Cartwheel and Vromo, both providers of delivery management software.
  • In April 2016, for example, Revel and Verifone entered into a partnership for simplifying & enhancing their payment management.
  • Starbucks EMEA and NCR Corporation established cooperation in November 2021 to improve retail operations visibility and streamline technology administration.

Key Companies Profiled

  • Oracle Corporation
  • POSist Technologies Pvt. Ltd.
  • Omega Software
  • Torque, eZeeBurrp
  • BIM POS SARL
  • AccuPOS, Lightspeed
  • Action Card
  • Others

Key Segments in the POS Restaurant Management System Market

By Type:

  • Mobile POS Terminal
  • Fixed POS Terminal

By Application:

  • Delivery Management
  • Order Management
  • Billing
  • Stock & Inventory Management
  • Other

By End-User:

  • Full-Service restaurant
  • Quick-Service Restaurant

By Region:

  • North America
  • Latin America
  • Europe
  • East Asia
  • South Asia
  • Oceania
  • Middle East and Africa

Frequently Asked Questions

What will the market be worth in 2023?

The market is projected to generate USD 14,633.8 million in sales by 2023.

What is the estimated market size for 2033?

The global market is set to be worth USD 47,661.1 million by 2033.

What is the market’s CAGR from 2023 to 2033?

The market is estimated to advance at a 12.5% CAGR through 2033.

How is the North American market faring?

The North American region accounts for 28.1% of the total market share.

How is the European market performing?

Europe accounts for 22.1% of the overall market share.

What is the growth outlook for the market in the United Kingdom?

From 2023 to 2033, the market in the United Kingdom is anticipated to expand at an 11.4% CAGR.

Table of Content
  • 1. Executive Summary
  • 2. Market Overview
  • 3. Market Background
  • 4. Global Market Analysis 2018 to 2022 and Forecast, 2023 to 2033
  • 5. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Type
    • 5.1. Mobile POS Terminal
    • 5.2. Fixed POS Terminal
  • 6. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Application
    • 6.1. Delivery Management
    • 6.2. Order Management
    • 6.3. Billing
    • 6.4. Stock & Inventory Management
    • 6.5. Other
  • 7. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By End User
    • 7.1. Full-Service Restaurant
    • 7.2. Quick-Service Restaurant
  • 8. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Region
    • 8.1. North America
    • 8.2. Latin America
    • 8.3. Western Europe
    • 8.4. Eastern Europe
    • 8.5. South Asia and Pacific
    • 8.6. East Asia
    • 8.7. Middle East and Africa
  • 9. North America Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
  • 10. Latin America Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
  • 11. Western Europe Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
  • 12. Eastern Europe Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
  • 13. South Asia and Pacific Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
  • 14. East Asia Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
  • 15. Middle East and Africa Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
  • 16. Key Countries Market Analysis
  • 17. Market Structure Analysis
  • 18. Competition Analysis
    • 18.1. Oracle Corporation
    • 18.2. POSist Technologies Pvt. Ltd.
    • 18.3. Omega Software
    • 18.4. Torque
    • 18.5. BIM POS SARL
    • 18.6. AccuPOS, Lightspeed
    • 18.7. Action Car
    • 18.8. eZee Technosys Pvt. Ltd.
    • 18.9. Lightspeed
    • 18.10. ATP (Ata Technology Platforms)
    • 18.11. Clover Network, Inc.
    • 18.12. Focus POS, Inc.
  • 19. Assumptions & Acronyms Used
  • 20. Research Methodology
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