The global AI-powered CRM platform market is expected to leap impressively at a CAGR of 11.50% between 2024 and 2034 to reach USD 340.6 million. The said market is supposed to achieve a USD 114.7 million market valuation by 2024. Several market forces will influence the market.
Attributes | Key Insights |
---|---|
Estimated Market Size in 2024 | USD 114.7 million |
Projected Market Value in 2034 | USD 340.6 million |
Value-based CAGR from 2024 to 2034 | 11.50% |
Historical CAGR from 2019 to 2023 | 10.70% |
---|---|
Forecast CAGR from 2024 to 2034 | 11.50% |
The historical CAGR of 10.70% helps the AI-powered CRM platform market jump from USD 68.8 million to USD 103.5 million from 2019 to 2023, respectively. This market advancement was subjected to the rising demand for e-commerce platforms.
The pandemic surged the demand for various e-commerce platforms, which required the assistance of artificial intelligence to resolve customers' queries. Hence, this was the fundamental surging factor.
Apart from this, the data management of numerous patients was essential as there was a significant surge in the number of patients being affected due to various diseases having similar symptoms. Integrating AI in CRM allowed medical institutions to classify and segregate patients under different categories to make their treatment easier.
However, the forecasted period relies more on the customer relationship of large-scale businesses. The remote operation of businesses emphasizes better customer interaction, encouraging enterprises to enhance customer comfort. Hence, integrating cutting-edge technology to improve response time drives the demand for AI-powered CRM platforms.
Apart from this, E-commerce platforms' constant growth is another market driver that generates demand for platforms, similar to the historical period.
Technological advancements have helped different countries contribute heavily to the global AI-powered CRM platform market. The Asian and Pacific countries are leading the market as the end-user industry in these countries is growing. In addition, Australia and New Zealand lead all the countries by registering the highest growth rate in the forecasted period.
North America is another market that provides a wider landscape to the subject market. The developed technological infrastructure creates lucrative growth opportunities for the market.
Europe is another significant contributor, creating strong opportunities for many organizations to expand. Due to this, the growth rate of the market is increasing rapidly.
Forecast CAGRs from 2024 to 2034
Countries | Forecast CAGR until 2034 |
---|---|
The United States of America | 8.40% |
Germany | 5.00% |
Japan | 4.30% |
China | 12.00% |
Australia and New Zealand | 15.00% |
Category | Solution- Customer Service and Support |
---|---|
Market Share in 2024 | 36.90% |
Market Segment Drivers |
|
Category | Industry- Services |
---|---|
Market Share in 2024 | 28% |
Market Segment Drivers |
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Different businesses play an active role in governing the competitive landscape. They clutter the market with their presence through various offerings, including products and services.
However, it is vital to differentiate the product portfolio for a new entrant to embark on its position. Also, market penetration must be focused so that a strong brand position can be established.
In the case of the existing key competitors, mergers and acquisitions, product development, innovation, and partnerships are key market expansion modes that yield a competitive niche. Further, diversifying the technology used in the product is another key approach to bolster the market position.
Key Market Developments
Attributes | Details |
---|---|
Estimated Market Size in 2024 | USD 114.7 million |
Projected Market Valuation in 2034 | USD 340.6 million |
Value-based CAGR 2024 to 2034 | 11.50% |
Forecast Period | 2024 to 2034 |
Historical Data Available for | 2019 to 2023 |
Market Analysis | Value in USD million/billion |
Key Regions Covered | North America; Latin America; Western Europe; Eastern Europe; South Asia and Pacific; East Asia; The Middle East and Africa |
Key Market Segments Covered | Solution, Industry, Region |
Key Countries Profiled | The United States, Canada, Brazil, Mexico, Germany, The United Kingdom, France, Spain, Italy, Poland, Russia, Czech Republic, Romania, India, Bangladesh, Australia, New Zealand, China, Japan, South Korea, GCC Countries, South Africa, Israel |
Key Companies Profiled | HubSpot CRM; Freshsales; Pipedrive; Zoho CRM; Zendesk Sell; ClickUp; Durable; C3.ai; Salesforce Sales Cloud; itransition |
Table 1: Global Market Value (US$ Million) Forecast by Region, 2019 to 2034
Table 2: Global Market Value (US$ Million) Forecast by Solution, 2019 to 2034
Table 3: Global Market Value (US$ Million) Forecast by Industry, 2019 to 2034
Table 4: North America Market Value (US$ Million) Forecast by Country, 2019 to 2034
Table 5: North America Market Value (US$ Million) Forecast by Solution, 2019 to 2034
Table 6: North America Market Value (US$ Million) Forecast by Industry, 2019 to 2034
Table 7: Latin America Market Value (US$ Million) Forecast by Country, 2019 to 2034
Table 8: Latin America Market Value (US$ Million) Forecast by Solution, 2019 to 2034
Table 9: Latin America Market Value (US$ Million) Forecast by Industry, 2019 to 2034
Table 10: Western Europe Market Value (US$ Million) Forecast by Country, 2019 to 2034
Table 11: Western Europe Market Value (US$ Million) Forecast by Solution, 2019 to 2034
Table 12: Western Europe Market Value (US$ Million) Forecast by Industry, 2019 to 2034
Table 13: Eastern Europe Market Value (US$ Million) Forecast by Country, 2019 to 2034
Table 14: Eastern Europe Market Value (US$ Million) Forecast by Solution, 2019 to 2034
Table 15: Eastern Europe Market Value (US$ Million) Forecast by Industry, 2019 to 2034
Table 16: South Asia and Pacific Market Value (US$ Million) Forecast by Country, 2019 to 2034
Table 17: South Asia and Pacific Market Value (US$ Million) Forecast by Solution, 2019 to 2034
Table 18: South Asia and Pacific Market Value (US$ Million) Forecast by Industry, 2019 to 2034
Table 19: East Asia Market Value (US$ Million) Forecast by Country, 2019 to 2034
Table 20: East Asia Market Value (US$ Million) Forecast by Solution, 2019 to 2034
Table 21: East Asia Market Value (US$ Million) Forecast by Industry, 2019 to 2034
Table 22: Middle East and Africa Market Value (US$ Million) Forecast by Country, 2019 to 2034
Table 23: Middle East and Africa Market Value (US$ Million) Forecast by Solution, 2019 to 2034
Table 24: Middle East and Africa Market Value (US$ Million) Forecast by Industry, 2019 to 2034
Figure 1: Global Market Value (US$ Million) by Solution, 2024 to 2034
Figure 2: Global Market Value (US$ Million) by Industry, 2024 to 2034
Figure 3: Global Market Value (US$ Million) by Region, 2024 to 2034
Figure 4: Global Market Value (US$ Million) Analysis by Region, 2019 to 2034
Figure 5: Global Market Value Share (%) and BPS Analysis by Region, 2024 to 2034
Figure 6: Global Market Y-o-Y Growth (%) Projections by Region, 2024 to 2034
Figure 7: Global Market Value (US$ Million) Analysis by Solution, 2019 to 2034
Figure 8: Global Market Value Share (%) and BPS Analysis by Solution, 2024 to 2034
Figure 9: Global Market Y-o-Y Growth (%) Projections by Solution, 2024 to 2034
Figure 10: Global Market Value (US$ Million) Analysis by Industry, 2019 to 2034
Figure 11: Global Market Value Share (%) and BPS Analysis by Industry, 2024 to 2034
Figure 12: Global Market Y-o-Y Growth (%) Projections by Industry, 2024 to 2034
Figure 13: Global Market Attractiveness by Solution, 2024 to 2034
Figure 14: Global Market Attractiveness by Industry, 2024 to 2034
Figure 15: Global Market Attractiveness by Region, 2024 to 2034
Figure 16: North America Market Value (US$ Million) by Solution, 2024 to 2034
Figure 17: North America Market Value (US$ Million) by Industry, 2024 to 2034
Figure 18: North America Market Value (US$ Million) by Country, 2024 to 2034
Figure 19: North America Market Value (US$ Million) Analysis by Country, 2019 to 2034
Figure 20: North America Market Value Share (%) and BPS Analysis by Country, 2024 to 2034
Figure 21: North America Market Y-o-Y Growth (%) Projections by Country, 2024 to 2034
Figure 22: North America Market Value (US$ Million) Analysis by Solution, 2019 to 2034
Figure 23: North America Market Value Share (%) and BPS Analysis by Solution, 2024 to 2034
Figure 24: North America Market Y-o-Y Growth (%) Projections by Solution, 2024 to 2034
Figure 25: North America Market Value (US$ Million) Analysis by Industry, 2019 to 2034
Figure 26: North America Market Value Share (%) and BPS Analysis by Industry, 2024 to 2034
Figure 27: North America Market Y-o-Y Growth (%) Projections by Industry, 2024 to 2034
Figure 28: North America Market Attractiveness by Solution, 2024 to 2034
Figure 29: North America Market Attractiveness by Industry, 2024 to 2034
Figure 30: North America Market Attractiveness by Country, 2024 to 2034
Figure 31: Latin America Market Value (US$ Million) by Solution, 2024 to 2034
Figure 32: Latin America Market Value (US$ Million) by Industry, 2024 to 2034
Figure 33: Latin America Market Value (US$ Million) by Country, 2024 to 2034
Figure 34: Latin America Market Value (US$ Million) Analysis by Country, 2019 to 2034
Figure 35: Latin America Market Value Share (%) and BPS Analysis by Country, 2024 to 2034
Figure 36: Latin America Market Y-o-Y Growth (%) Projections by Country, 2024 to 2034
Figure 37: Latin America Market Value (US$ Million) Analysis by Solution, 2019 to 2034
Figure 38: Latin America Market Value Share (%) and BPS Analysis by Solution, 2024 to 2034
Figure 39: Latin America Market Y-o-Y Growth (%) Projections by Solution, 2024 to 2034
Figure 40: Latin America Market Value (US$ Million) Analysis by Industry, 2019 to 2034
Figure 41: Latin America Market Value Share (%) and BPS Analysis by Industry, 2024 to 2034
Figure 42: Latin America Market Y-o-Y Growth (%) Projections by Industry, 2024 to 2034
Figure 43: Latin America Market Attractiveness by Solution, 2024 to 2034
Figure 44: Latin America Market Attractiveness by Industry, 2024 to 2034
Figure 45: Latin America Market Attractiveness by Country, 2024 to 2034
Figure 46: Western Europe Market Value (US$ Million) by Solution, 2024 to 2034
Figure 47: Western Europe Market Value (US$ Million) by Industry, 2024 to 2034
Figure 48: Western Europe Market Value (US$ Million) by Country, 2024 to 2034
Figure 49: Western Europe Market Value (US$ Million) Analysis by Country, 2019 to 2034
Figure 50: Western Europe Market Value Share (%) and BPS Analysis by Country, 2024 to 2034
Figure 51: Western Europe Market Y-o-Y Growth (%) Projections by Country, 2024 to 2034
Figure 52: Western Europe Market Value (US$ Million) Analysis by Solution, 2019 to 2034
Figure 53: Western Europe Market Value Share (%) and BPS Analysis by Solution, 2024 to 2034
Figure 54: Western Europe Market Y-o-Y Growth (%) Projections by Solution, 2024 to 2034
Figure 55: Western Europe Market Value (US$ Million) Analysis by Industry, 2019 to 2034
Figure 56: Western Europe Market Value Share (%) and BPS Analysis by Industry, 2024 to 2034
Figure 57: Western Europe Market Y-o-Y Growth (%) Projections by Industry, 2024 to 2034
Figure 58: Western Europe Market Attractiveness by Solution, 2024 to 2034
Figure 59: Western Europe Market Attractiveness by Industry, 2024 to 2034
Figure 60: Western Europe Market Attractiveness by Country, 2024 to 2034
Figure 61: Eastern Europe Market Value (US$ Million) by Solution, 2024 to 2034
Figure 62: Eastern Europe Market Value (US$ Million) by Industry, 2024 to 2034
Figure 63: Eastern Europe Market Value (US$ Million) by Country, 2024 to 2034
Figure 64: Eastern Europe Market Value (US$ Million) Analysis by Country, 2019 to 2034
Figure 65: Eastern Europe Market Value Share (%) and BPS Analysis by Country, 2024 to 2034
Figure 66: Eastern Europe Market Y-o-Y Growth (%) Projections by Country, 2024 to 2034
Figure 67: Eastern Europe Market Value (US$ Million) Analysis by Solution, 2019 to 2034
Figure 68: Eastern Europe Market Value Share (%) and BPS Analysis by Solution, 2024 to 2034
Figure 69: Eastern Europe Market Y-o-Y Growth (%) Projections by Solution, 2024 to 2034
Figure 70: Eastern Europe Market Value (US$ Million) Analysis by Industry, 2019 to 2034
Figure 71: Eastern Europe Market Value Share (%) and BPS Analysis by Industry, 2024 to 2034
Figure 72: Eastern Europe Market Y-o-Y Growth (%) Projections by Industry, 2024 to 2034
Figure 73: Eastern Europe Market Attractiveness by Solution, 2024 to 2034
Figure 74: Eastern Europe Market Attractiveness by Industry, 2024 to 2034
Figure 75: Eastern Europe Market Attractiveness by Country, 2024 to 2034
Figure 76: South Asia and Pacific Market Value (US$ Million) by Solution, 2024 to 2034
Figure 77: South Asia and Pacific Market Value (US$ Million) by Industry, 2024 to 2034
Figure 78: South Asia and Pacific Market Value (US$ Million) by Country, 2024 to 2034
Figure 79: South Asia and Pacific Market Value (US$ Million) Analysis by Country, 2019 to 2034
Figure 80: South Asia and Pacific Market Value Share (%) and BPS Analysis by Country, 2024 to 2034
Figure 81: South Asia and Pacific Market Y-o-Y Growth (%) Projections by Country, 2024 to 2034
Figure 82: South Asia and Pacific Market Value (US$ Million) Analysis by Solution, 2019 to 2034
Figure 83: South Asia and Pacific Market Value Share (%) and BPS Analysis by Solution, 2024 to 2034
Figure 84: South Asia and Pacific Market Y-o-Y Growth (%) Projections by Solution, 2024 to 2034
Figure 85: South Asia and Pacific Market Value (US$ Million) Analysis by Industry, 2019 to 2034
Figure 86: South Asia and Pacific Market Value Share (%) and BPS Analysis by Industry, 2024 to 2034
Figure 87: South Asia and Pacific Market Y-o-Y Growth (%) Projections by Industry, 2024 to 2034
Figure 88: South Asia and Pacific Market Attractiveness by Solution, 2024 to 2034
Figure 89: South Asia and Pacific Market Attractiveness by Industry, 2024 to 2034
Figure 90: South Asia and Pacific Market Attractiveness by Country, 2024 to 2034
Figure 91: East Asia Market Value (US$ Million) by Solution, 2024 to 2034
Figure 92: East Asia Market Value (US$ Million) by Industry, 2024 to 2034
Figure 93: East Asia Market Value (US$ Million) by Country, 2024 to 2034
Figure 94: East Asia Market Value (US$ Million) Analysis by Country, 2019 to 2034
Figure 95: East Asia Market Value Share (%) and BPS Analysis by Country, 2024 to 2034
Figure 96: East Asia Market Y-o-Y Growth (%) Projections by Country, 2024 to 2034
Figure 97: East Asia Market Value (US$ Million) Analysis by Solution, 2019 to 2034
Figure 98: East Asia Market Value Share (%) and BPS Analysis by Solution, 2024 to 2034
Figure 99: East Asia Market Y-o-Y Growth (%) Projections by Solution, 2024 to 2034
Figure 100: East Asia Market Value (US$ Million) Analysis by Industry, 2019 to 2034
Figure 101: East Asia Market Value Share (%) and BPS Analysis by Industry, 2024 to 2034
Figure 102: East Asia Market Y-o-Y Growth (%) Projections by Industry, 2024 to 2034
Figure 103: East Asia Market Attractiveness by Solution, 2024 to 2034
Figure 104: East Asia Market Attractiveness by Industry, 2024 to 2034
Figure 105: East Asia Market Attractiveness by Country, 2024 to 2034
Figure 106: Middle East and Africa Market Value (US$ Million) by Solution, 2024 to 2034
Figure 107: Middle East and Africa Market Value (US$ Million) by Industry, 2024 to 2034
Figure 108: Middle East and Africa Market Value (US$ Million) by Country, 2024 to 2034
Figure 109: Middle East and Africa Market Value (US$ Million) Analysis by Country, 2019 to 2034
Figure 110: Middle East and Africa Market Value Share (%) and BPS Analysis by Country, 2024 to 2034
Figure 111: Middle East and Africa Market Y-o-Y Growth (%) Projections by Country, 2024 to 2034
Figure 112: Middle East and Africa Market Value (US$ Million) Analysis by Solution, 2019 to 2034
Figure 113: Middle East and Africa Market Value Share (%) and BPS Analysis by Solution, 2024 to 2034
Figure 114: Middle East and Africa Market Y-o-Y Growth (%) Projections by Solution, 2024 to 2034
Figure 115: Middle East and Africa Market Value (US$ Million) Analysis by Industry, 2019 to 2034
Figure 116: Middle East and Africa Market Value Share (%) and BPS Analysis by Industry, 2024 to 2034
Figure 117: Middle East and Africa Market Y-o-Y Growth (%) Projections by Industry, 2024 to 2034
Figure 118: Middle East and Africa Market Attractiveness by Solution, 2024 to 2034
Figure 119: Middle East and Africa Market Attractiveness by Industry, 2024 to 2034
Figure 120: Middle East and Africa Market Attractiveness by Country, 2024 to 2034
The AI-powered CRM platform market is forecasted to progress at a CAGR of 11.50% through 2034.
The AI-powered CRM platform market is expected to reach USD 340.6 million by 2034.
The AI-powered CRM platform market reached USD 114.7 million in 2024.
The AI-powered CRM platform's customer service and support is 36.9%.
The AI-powered CRM platform's customer service and support is 28%.
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