CRM Application Software Market
CRM Application Software Market By Deployment (Cloud, On-Premise), Vertical (BFSI, Retail, IT & Telecommunication), Application (Marketing Automation, Sales Automation, Customer Service & Support), Operating Environment (Mainframe, Unix, Linux) & Region - Forecast to 2017 - 2022
Market Insights on CRM Application Software covering sales outlook, demand forecast and up-to-date key trends
Introduction
The global customer relationship management (CRM) application software is getting boosted due to the changing economic realities and an ever changing global business environment.
Presently, there are a number of factors that are decreasing loyalty amongst the customers, which include decreasing amount of trust in established brands, sloppy implementation of loyalty programs, the inability of the companies to match with the expectation of their customers and an informed consumer whose focus is on price to performance benefits.
Keeping in view such factors, a customer relationship management application software is one of the most potent methods for retaining customers and for creating and maintaining robust customer relationships.
The customer relationship management application software will continue to maintain a steady progress due to increasing focus of the enterprises on the customer engagement which is an important strategy to keep the customers satisfied and due to the emergence of the social media platforms.
According to the assessment of Future Market Insights, the global CRM application software market is forecasted to reach a figure of about US$ 62,200 Mn in 2022 and is poised to exhibit a robust CAGR in the period of assessment.
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North America Market Set to Dominate the Global CRM application software Market in Terms of Revenue
The market in North America is set to dominate the global CRM application software market in terms of value and this trend is projected to sustain itself throughout the assessment period. North America CRM application software market is the most attractive market, growing at a robust CAGR over the forecast period.
Cloud Segment Slated to Touch a Value of Nearly US$ 34,750 Mn in 2022
According to the projections of Future Market Insights, the cloud segment is expected to reach a value of about US$ 34,750 Mn in the year 2022. This signifies a robust CAGR during the forecast period of 2017-2022. The cloud segment is estimated to account for nearly half of the revenue share of the deployment segment by the end of the year 2017 and is expected to gain in market share by 2022 over 2017.
BFSI Segment to Exhibit a CAGR of Nearly 15.0% During the Assessment Period
According to the assessment of Future Market Insights, the BFSI segment is poised to touch a figure of about US$ 11,300 Mn in the year 2022. This signifies a CAGR of nearly 15.0% during the assessment period from 2017 till the year 2022. The BFSI segment is estimated to account for nearly one-fifth of the revenue share of the vertical segment by the end of the year 2017 and is projected to gain market share by 2022 over 2017.
Competition Tracking
The report also profiles companies that are expected to remain active in the expansion of global CRM application software market through 2022, which include Salesforce.com, Inc., Oracle Corp, SAP SE, IBM Corporation, Microsoft Corp., Adobe Systems, Inc., Genesys Telecommunications Laboratories Inc., Nice Systems Inc., Amdocs Ltd. and Sas Institute Inc.
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Market Taxonomy
Deployment :
- Cloud
- On-Premise
Vertical :
- BFSI
- Retail
- IT & Telecommunication
- Healthcare
- Discrete Manufacturing
- Government
- Education
- Others
Application :
- Marketing Automation
- Sales Automation
- Customer Service & Support
- Contact Centre
Operating Environment :
- Mainframe
- Unix
- Linux
- Windows 32 and 64
- Other Operating Environment
Region :
- North America
- Latin America
- Europe
- Japan
- Asia Pacific excluding Japan
- Middle East and Africa
Frequently Asked Questions
At what rate will CRM application software market grow from 2022 to 2032?
The CRM application software market is expected to grow at an 15.5% CAGR from 2022 to 2032
What is the expected market value for the CRM application software market in 2022/2032?
By 2022, CRM application software sales are likely to reach US$ 62.2 Billion during the forecast period
Which are some leading players in the CRM application software market?
Salesforce.com, Inc., Oracle Corp and SAP SE are some leading CRM application software manufacturers in the market.
Table of Content
1. Global CRM Application Software Market - Executive Summary 2. Global CRM Application Software Market Overview 2.1. Introduction 2.1.1. Global CRM Application Software Market Taxonomy 2.1.2. Global CRM Application Software Market Definition 2.2. Global CRM Application Software Market Size (US$ Mn) and Forecast, 2012-2022 2.2.1. Global CRM Application Software Market Y-o-Y Growth 2.3. Global CRM Application Software Market Dynamics 2.4. Supply Chain 2.5. Cost Structure 2.6. Region Wise Market Positioning Assessment 2.7. Key Participants Market Presence (Intensity Map) By Region 3. Global CRM Application Software Market Analysis and Forecast By Deployment 3.1. Global CRM Application Software Market Size and Forecast By Deployment, 2012-2022 3.1.1. Cloud CRM Application Software Market Size and Forecast, 2012-2022 3.1.1.1. Revenue (US$ Mn) Comparison, By Region 3.1.1.2. Market Share Comparison, By Region 3.1.1.3. Y-o-Y growth Comparison, By Region 3.1.2. On-Premise CRM Application Software Market Size and Forecast, 2012-2022 3.1.2.1. Revenue (US$ Mn) Comparison, By Region 3.1.2.2. Market Share Comparison, By Region 3.1.2.3. Y-o-Y growth Comparison, By Region 4. Global CRM Application Software Market Analysis and Forecast By Vertical 4.1. Global CRM Application Software Market Size and Forecast By Vertical, 2012-2022 4.1.1. BFSI CRM Application Software Market Size and Forecast, 2012-2022 4.1.1.1. Revenue (US$ Mn) Comparison, By Region 4.1.1.2. Market Share Comparison, By Region 4.1.1.3. Y-o-Y growth Comparison, By Region 4.1.2. Retail CRM Application Software Market Size and Forecast, 2012-2022 4.1.2.1. Revenue (US$ Mn) Comparison, By Region 4.1.2.2. Market Share Comparison, By Region 4.1.2.3. Y-o-Y growth Comparison, By Region 4.1.3. IT & Telecommunication CRM Application Software Market Size and Forecast, 2012-2022 4.1.3.1. Revenue (US$ Mn) Comparison, By Region 4.1.3.2. Market Share Comparison, By Region 4.1.3.3. Y-o-Y growth Comparison, By Region 4.1.4. Healthcare CRM Application Software Market Size and Forecast, 2012-2022 4.1.4.1. Revenue (US$ Mn) Comparison, By Region 4.1.4.2. Market Share Comparison, By Region 4.1.4.3. Y-o-Y growth Comparison, By Region 4.1.5. Discrete Manufacturing CRM Application Software Market Size and Forecast, 2012-2022 4.1.5.1. Revenue (US$ Mn) Comparison, By Region 4.1.5.2. Market Share Comparison, By Region 4.1.5.3. Y-o-Y growth Comparison, By Region 4.1.6. Government CRM Application Software Market Size and Forecast, 2012-2022 4.1.6.1. Revenue (US$ Mn) Comparison, By Region 4.1.6.2. Market Share Comparison, By Region 4.1.6.3. Y-o-Y growth Comparison, By Region 4.1.7. Education CRM Application Software Market Size and Forecast, 2012-2022 4.1.7.1. Revenue (US$ Mn) Comparison, By Region 4.1.7.2. Market Share Comparison, By Region 4.1.7.3. Y-o-Y growth Comparison, By Region 4.1.8. Others CRM Application Software Market Size and Forecast, 2012-2022 4.1.8.1. Revenue (US$ Mn) Comparison, By Region 4.1.8.2. Market Share Comparison, By Region 4.1.8.3. Y-o-Y growth Comparison, By Region 5. Global CRM Application Software Market Analysis and Forecast By Application 5.1. Global CRM Application Software Market Size and Forecast By Application, 2012-2022 5.1.1. Marketing Automation CRM Application Software Market Size and Forecast, 2012-2022 5.1.1.1. Revenue (US$ Mn) Comparison, By Region 5.1.1.2. Market Share Comparison, By Region 5.1.1.3. Y-o-Y growth Comparison, By Region 5.1.2. Sales Automation CRM Application Software Market Size and Forecast, 2012-2022 5.1.2.1. Revenue (US$ Mn) Comparison, By Region 5.1.2.2. Market Share Comparison, By Region 5.1.2.3. Y-o-Y growth Comparison, By Region 5.1.3. Customer Service & Support CRM Application Software Market Size and Forecast, 2012-2022 5.1.3.1. Revenue (US$ Mn) Comparison, By Region 5.1.3.2. Market Share Comparison, By Region 5.1.3.3. Y-o-Y growth Comparison, By Region 5.1.4. Contact Center CRM Application Software Market Size and Forecast, 2012-2022 5.1.4.1. Revenue (US$ Mn) Comparison, By Region 5.1.4.2. Market Share Comparison, By Region 5.1.4.3. Y-o-Y growth Comparison, By Region 6. Global CRM Application Software Market Analysis and Forecast By Operating Environment 6.1. Global CRM Application Software Market Size and Forecast By Operating Environment, 2012-2022 6.1.1. Mainframe CRM Application Software Market Size and Forecast, 2012-2022 6.1.1.1. Revenue (US$ Mn) Comparison, By Region 6.1.1.2. Market Share Comparison, By Region 6.1.1.3. Y-o-Y growth Comparison, By Region 6.1.2. Unix CRM Application Software Market Size and Forecast, 2012-2022 6.1.2.1. Revenue (US$ Mn) Comparison, By Region 6.1.2.2. Market Share Comparison, By Region 6.1.2.3. Y-o-Y growth Comparison, By Region 6.1.3. Linux CRM Application Software Market Size and Forecast, 2012-2022 6.1.3.1. Revenue (US$ Mn) Comparison, By Region 6.1.3.2. Market Share Comparison, By Region 6.1.3.3. Y-o-Y growth Comparison, By Region 6.1.4. Windows 32 and 64 CRM Application Software Market Size and Forecast, 2012-2022 6.1.4.1. Revenue (US$ Mn) Comparison, By Region 6.1.4.2. Market Share Comparison, By Region 6.1.4.3. Y-o-Y growth Comparison, By Region 6.1.5. Other Operating Environment CRM Application Software Market Size and Forecast, 2012-2022 6.1.5.1. Revenue (US$ Mn) Comparison, By Region 6.1.5.2. Market Share Comparison, By Region 6.1.5.3. Y-o-Y growth Comparison, By Region 7. Global CRM Application Software Market Analysis and Forecast By Region 7.1. Global CRM Application Software Market Size and Forecast, 2012-2022 7.1.1. North America CRM Application Software Market Size and Forecast, 2012-2022 7.1.1.1. Revenue (US$ Mn) Comparison, By Deployment 7.1.1.2. Revenue (US$ Mn) Comparison, By Vertical 7.1.1.3. Revenue (US$ Mn) Comparison, By Application 7.1.1.4. Revenue (US$ Mn) Comparison, By Operating Environment 7.1.2. Latin America CRM Application Software Market Size and Forecast, 2012-2022 7.1.2.1. Revenue (US$ Mn) Comparison, By Deployment 7.1.2.2. Revenue (US$ Mn) Comparison, By Vertical 7.1.2.3. Revenue (US$ Mn) Comparison, By Application 7.1.2.4. Revenue (US$ Mn) Comparison, By Operating Environment 7.1.3. Europe CRM Application Software Market Size and Forecast, 2012-2022 7.1.3.1. Revenue (US$ Mn) Comparison, By Deployment 7.1.3.2. Revenue (US$ Mn) Comparison, By Vertical 7.1.3.3. Revenue (US$ Mn) Comparison, By Application 7.1.3.4. Revenue (US$ Mn) Comparison, By Operating Environment 7.1.4. Japan CRM Application Software Market Size and Forecast, 2012-2022 7.1.4.1. Revenue (US$ Mn) Comparison, By Deployment 7.1.4.2. Revenue (US$ Mn) Comparison, By Vertical 7.1.4.3. Revenue (US$ Mn) Comparison, By Application 7.1.4.4. Revenue (US$ Mn) Comparison, By Operating Environment 7.1.5. APEJ CRM Application Software Market Size and Forecast, 2012-2022 7.1.5.1. Revenue (US$ Mn) Comparison, By Deployment 7.1.5.2. Revenue (US$ Mn) Comparison, By Vertical 7.1.5.3. Revenue (US$ Mn) Comparison, By Application 7.1.5.4. Revenue (US$ Mn) Comparison, By Operating Environment 7.1.6. MEA CRM Application Software Market Size and Forecast, 2012-2022 7.1.6.1. Revenue (US$ Mn) Comparison, By Deployment 7.1.6.2. Revenue (US$ Mn) Comparison, By Vertical 7.1.6.3. Revenue (US$ Mn) Comparison, By Application 7.1.6.4. Revenue (US$ Mn) Comparison, By Operating Environment 8. North America CRM Application Software Market Analysis and Forecast, By Country, 2012-2022 8.1. US CRM Application Software Market Size and Forecast, 2012-2022 8.1.1. Revenue (US$ Mn) Comparison, By Deployment 8.1.2. Revenue (US$ Mn) Comparison, By Vertical 8.1.3. Revenue (US$ Mn) Comparison, By Application 8.1.4. Revenue (US$ Mn) Comparison, By Operating Environment 8.2. Canada CRM Application Software Market Size and Forecast, 2012-2022 8.2.1. Revenue (US$ Mn) Comparison, By Deployment 8.2.2. Revenue (US$ Mn) Comparison, By Vertical 8.2.3. Revenue (US$ Mn) Comparison, By Application 8.2.4. Revenue (US$ Mn) Comparison, By Operating Environment 9. Latin America CRM Application Software Market Analysis and Forecast, By Country, 2012-2022 9.1. Brazil CRM Application Software Market Size and Forecast, 2012-2022 9.1.1. Revenue (US$ Mn) Comparison, By Deployment 9.1.2. Revenue (US$ Mn) Comparison, By Vertical 9.1.3. Revenue (US$ Mn) Comparison, By Application 9.1.4. Revenue (US$ Mn) Comparison, By Operating Environment 9.2. Mexico CRM Application Software Market Size and Forecast, 2012-2022 9.2.1. Revenue (US$ Mn) Comparison, By Deployment 9.2.2. Revenue (US$ Mn) Comparison, By Vertical 9.2.3. Revenue (US$ Mn) Comparison, By Application 9.2.4. Revenue (US$ Mn) Comparison, By Operating Environment 9.3. Argentina CRM Application Software Market Size and Forecast, 2012-2022 9.3.1. Revenue (US$ Mn) Comparison, By Deployment 9.3.2. Revenue (US$ Mn) Comparison, By Vertical 9.3.3. Revenue (US$ Mn) Comparison, By Application 9.3.4. Revenue (US$ Mn) Comparison, By Operating Environment 10. Europe CRM Application Software Market Analysis and Forecast, By Country, 2012-2022 10.1. Germany CRM Application Software Market Size and Forecast, 2012-2022 10.1.1. Revenue (US$ Mn) Comparison, By Deployment 10.1.2. Revenue (US$ Mn) Comparison, By Vertical 10.1.3. Revenue (US$ Mn) Comparison, By Application 10.1.4. Revenue (US$ Mn) Comparison, By Operating Environment 10.2. UK CRM Application Software Market Size and Forecast, 2012-2022 10.2.1. Revenue (US$ Mn) Comparison, By Deployment 10.2.2. Revenue (US$ Mn) Comparison, By Vertical 10.2.3. Revenue (US$ Mn) Comparison, By Application 10.2.4. Revenue (US$ Mn) Comparison, By Operating Environment 10.3. France CRM Application Software Market Size and Forecast, 2012-2022 10.3.1. Revenue (US$ Mn) Comparison, By Deployment 10.3.2. Revenue (US$ Mn) Comparison, By Vertical 10.3.3. Revenue (US$ Mn) Comparison, By Application 10.3.4. Revenue (US$ Mn) Comparison, By Operating Environment 10.4. Spain CRM Application Software Market Size and Forecast, 2012-2022 10.4.1. Revenue (US$ Mn) Comparison, By Deployment 10.4.2. Revenue (US$ Mn) Comparison, By Vertical 10.4.3. Revenue (US$ Mn) Comparison, By Application 10.4.4. Revenue (US$ Mn) Comparison, By Operating Environment 10.5. Italy CRM Application Software Market Size and Forecast, 2012-2022 10.5.1. Revenue (US$ Mn) Comparison, By Deployment 10.5.2. Revenue (US$ Mn) Comparison, By Vertical 10.5.3. Revenue (US$ Mn) Comparison, By Application 10.5.4. Revenue (US$ Mn) Comparison, By Operating Environment 10.6. Nordic CRM Application Software Market Size and Forecast, 2012-2022 10.6.1. Revenue (US$ Mn) Comparison, By Deployment 10.6.2. Revenue (US$ Mn) Comparison, By Vertical 10.6.3. Revenue (US$ Mn) Comparison, By Application 10.6.4. Revenue (US$ Mn) Comparison, By Operating Environment 11. Japan CRM Application Software Market Analysis and Forecast, By Country, 2012-2022 11.1. Japan CRM Application Software Market Size and Forecast, 2012-2022 11.1.1. Revenue (US$ Mn) Comparison, By Deployment 11.1.2. Revenue (US$ Mn) Comparison, By Vertical 11.1.3. Revenue (US$ Mn) Comparison, By Application 11.1.4. Revenue (US$ Mn) Comparison, By Operating Environment 12. APEJ CRM Application Software Market Analysis and Forecast, By Country, 2012-2022 12.1. China CRM Application Software Market Size and Forecast, 2012-2022 12.1.1. Revenue (US$ Mn) Comparison, By Deployment 12.1.2. Revenue (US$ Mn) Comparison, By Vertical 12.1.3. Revenue (US$ Mn) Comparison, By Application 12.1.4. Revenue (US$ Mn) Comparison, By Operating Environment 12.2. India CRM Application Software Market Size and Forecast, 2012-2022 12.2.1. Revenue (US$ Mn) Comparison, By Deployment 12.2.2. Revenue (US$ Mn) Comparison, By Vertical 12.2.3. Revenue (US$ Mn) Comparison, By Application 12.2.4. Revenue (US$ Mn) Comparison, By Operating Environment 12.3. Malaysia CRM Application Software Market Size and Forecast, 2012-2022 12.3.1. Revenue (US$ Mn) Comparison, By Deployment 12.3.2. Revenue (US$ Mn) Comparison, By Vertical 12.3.3. Revenue (US$ Mn) Comparison, By Application 12.3.4. Revenue (US$ Mn) Comparison, By Operating Environment 12.4. Thailand CRM Application Software Market Size and Forecast, 2012-2022 12.4.1. Revenue (US$ Mn) Comparison, By Deployment 12.4.2. Revenue (US$ Mn) Comparison, By Vertical 12.4.3. Revenue (US$ Mn) Comparison, By Application 12.4.4. Revenue (US$ Mn) Comparison, By Operating Environment 12.5. Singapore CRM Application Software Market Size and Forecast, 2012-2022 12.5.1. Revenue (US$ Mn) Comparison, By Deployment 12.5.2. Revenue (US$ Mn) Comparison, By Vertical 12.5.3. Revenue (US$ Mn) Comparison, By Application 12.5.4. Revenue (US$ Mn) Comparison, By Operating Environment 12.6. Australia CRM Application Software Market Size and Forecast, 2012-2022 12.6.1. Revenue (US$ Mn) Comparison, By Deployment 12.6.2. Revenue (US$ Mn) Comparison, By Vertical 12.6.3. Revenue (US$ Mn) Comparison, By Application 12.6.4. Revenue (US$ Mn) Comparison, By Operating Environment 13. MEA CRM Application Software Market Analysis and Forecast, By Country, 2012-2022 13.1. GCC Countries CRM Application Software Market Size and Forecast, 2012-2022 13.1.1. Revenue (US$ Mn) Comparison, By Deployment 13.1.2. Revenue (US$ Mn) Comparison, By Vertical 13.1.3. Revenue (US$ Mn) Comparison, By Application 13.1.4. Revenue (US$ Mn) Comparison, By Operating Environment 13.2. South Africa CRM Application Software Market Size and Forecast, 2012-2022 13.2.1. Revenue (US$ Mn) Comparison, By Deployment 13.2.2. Revenue (US$ Mn) Comparison, By Vertical 13.2.3. Revenue (US$ Mn) Comparison, By Application 13.2.4. Revenue (US$ Mn) Comparison, By Operating Environment 13.3. Nigeria CRM Application Software Market Size and Forecast, 2012-2022 13.3.1. Revenue (US$ Mn) Comparison, By Deployment 13.3.2. Revenue (US$ Mn) Comparison, By Vertical 13.3.3. Revenue (US$ Mn) Comparison, By Application 13.3.4. Revenue (US$ Mn) Comparison, By Operating Environment 13.4. Israel CRM Application Software Market Size and Forecast, 2012-2022 13.4.1. Revenue (US$ Mn) Comparison, By Deployment 13.4.2. Revenue (US$ Mn) Comparison, By Vertical 13.4.3. Revenue (US$ Mn) Comparison, By Application 13.4.4. Revenue (US$ Mn) Comparison, By Operating Environment 14. Global CRM Application Software Market Company Share, Competition Landscape and Company Profiles 14.1. Company Share Analysis 14.2. Competition Landscape 14.3. Company Profiles 14.3.1. Salesforce.com, Inc 14.3.2. Oracle Corp. 14.3.3. SAP SE 14.3.4. IBM Corporation 14.3.5. Microsoft Corp. 14.3.6. Adobe Systems, Inc. 14.3.7. Genesys Telecommunications Laboratories Inc. 14.3.8. Nice Systems Inc. 14.3.9. Amdocs Ltd. 14.3.10. Sas Institute Inc. 15. Research Methodology 16. Secondary and Primary Sources 17. Assumptions and Acronyms 18. Disclaimer
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List of Tables
TABLE 1 Global CRM Application Software Market Value (US$ Mn), 2012-2016 TABLE 2 Global CRM Application Software Market Value (US$ Mn), 2017-2022 TABLE 3 Global CRM Application Software Market Value (US$ Mn) and Y-o-Y, 2015-2022 TABLE 4 Global Cloud Segment Value (US$ Mn), By Region 2012-2016 TABLE 5 Global Cloud Segment Value (US$ Mn), By Region 2017-2022 TABLE 6 Global Cloud Segment Market Share, By Region 2012-2016 TABLE 7 Global Cloud Segment Market Share, By Region 2017-2022 TABLE 8 Global Cloud Segment Y-o-Y, By Region 2015-2022 TABLE 9 Global On-Premise Segment Value (US$ Mn), By Region 2012-2016 TABLE 10 Global On-Premise Segment Value (US$ Mn), By Region 2017-2022 TABLE 11 Global On-Premise Segment Market Share, By Region 2012-2016 TABLE 12 Global On-Premise Segment Market Share, By Region 2017-2022 TABLE 13 Global On-Premise Segment Y-o-Y, By Region 2015-2022 TABLE 14 Global BFSI Segment Value (US$ Mn), By Region 2012-2016 TABLE 15 Global BFSI Segment Value (US$ Mn), By Region 2017-2022 TABLE 16 Global BFSI Segment Market Share, By Region 2012-2016 TABLE 17 Global BFSI Segment Market Share, By Region 2017-2022 TABLE 18 Global BFSI Segment Y-o-Y, By Region 2015-2022 TABLE 19 Global Retail Segment Value (US$ Mn), By Region 2012-2016 TABLE 20 Global Retail Segment Value (US$ Mn), By Region 2017-2022 TABLE 21 Global Retail Segment Market Share, By Region 2012-2016 TABLE 22 Global Retail Segment Market Share, By Region 2017-2022 TABLE 23 Global Retail Segment Y-o-Y, By Region 2015-2022 TABLE 24 Global IT & Telecommunication Segment Value (US$ Mn), By Region 2012-2016 TABLE 25 Global IT & Telecommunication Segment Value (US$ Mn), By Region 2017-2022 TABLE 26 Global IT & Telecommunication Segment Market Share, By Region 2012-2016 TABLE 27 Global IT & Telecommunication Segment Market Share, By Region 2017-2022 TABLE 28 Global IT & Telecommunication Segment Y-o-Y, By Region 2015-2022 TABLE 29 Global Healthcare Segment Value (US$ Mn), By Region 2012-2016 TABLE 30 Global Healthcare Segment Value (US$ Mn), By Region 2017-2022 TABLE 31 Global Healthcare Segment Market Share, By Region 2012-2016 TABLE 32 Global Healthcare Segment Market Share, By Region 2017-2022 TABLE 33 Global Healthcare Segment Y-o-Y, By Region 2015-2022 TABLE 34 Global Discrete Manufacturing Segment Value (US$ Mn), By Region 2012-2016 TABLE 35 Global Discrete Manufacturing Segment Value (US$ Mn), By Region 2017-2022 TABLE 36 Global Discrete Manufacturing Segment Market Share, By Region 2012-2016 TABLE 37 Global Discrete Manufacturing Segment Market Share, By Region 2017-2022 TABLE 38 Global Discrete Manufacturing Segment Y-o-Y, By Region 2015-2022 TABLE 39 Global Government Segment Value (US$ Mn), By Region 2012-2016 TABLE 40 Global Government Segment Value (US$ Mn), By Region 2017-2022 TABLE 41 Global Government Segment Market Share, By Region 2012-2016 TABLE 42 Global Government Segment Market Share, By Region 2017-2022 TABLE 43 Global Government Segment Y-o-Y, By Region 2015-2022 TABLE 44 Global Education Segment Value (US$ Mn), By Region 2012-2016 TABLE 45 Global Education Segment Value (US$ Mn), By Region 2017-2022 TABLE 46 Global Education Segment Market Share, By Region 2012-2016 TABLE 47 Global Education Segment Market Share, By Region 2017-2022 TABLE 48 Global Education Segment Y-o-Y, By Region 2015-2022 TABLE 49 Global Others Segment Value (US$ Mn), By Region 2012-2016 TABLE 50 Global Others Segment Value (US$ Mn), By Region 2017-2022 TABLE 51 Global Others Segment Market Share, By Region 2012-2016 TABLE 52 Global Others Segment Market Share, By Region 2017-2022 TABLE 53 Global Others Segment Y-o-Y, By Region 2015-2022 TABLE 54 Global Marketing Automation Segment Value (US$ Mn), By Region 2012-2016 TABLE 55 Global Marketing Automation Segment Value (US$ Mn), By Region 2017-2022 TABLE 56 Global Marketing Automation Segment Market Share, By Region 2012-2016 TABLE 57 Global Marketing Automation Segment Market Share, By Region 2017-2022 TABLE 58 Global Marketing Automation Segment Y-o-Y, By Region 2015-2022 TABLE 59 Global Sales Automation Segment Value (US$ Mn), By Region 2012-2016 TABLE 60 Global Sales Automation Segment Value (US$ Mn), By Region 2017-2022 TABLE 61 Global Sales Automation Segment Market Share, By Region 2012-2016 TABLE 62 Global Sales Automation Segment Market Share, By Region 2017-2022 TABLE 63 Global Sales Automation Segment Y-o-Y, By Region 2015-2022 TABLE 64 Global Customer Service & Support Segment Value (US$ Mn), By Region 2012-2016 TABLE 65 Global Customer Service & Support Segment Value (US$ Mn), By Region 2017-2022 TABLE 66 Global Customer Service & Support Segment Market Share, By Region 2012-2016 TABLE 67 Global Customer Service & Support Segment Market Share, By Region 2017-2022 TABLE 68 Global Customer Service & Support Segment Y-o-Y, By Region 2015-2022 TABLE 69 Global Contact Center Segment Value (US$ Mn), By Region 2012-2016 TABLE 70 Global Contact Center Segment Value (US$ Mn), By Region 2017-2022 TABLE 71 Global Contact Center Segment Market Share, By Region 2012-2016 TABLE 72 Global Contact Center Segment Market Share, By Region 2017-2022 TABLE 73 Global Contact Center Segment Y-o-Y, By Region 2015-2022 TABLE 74 Global Mainframe Segment Value (US$ Mn), By Region 2012-2016 TABLE 75 Global Mainframe Segment Value (US$ Mn), By Region 2017-2022 TABLE 76 Global Mainframe Segment Market Share, By Region 2012-2016 TABLE 77 Global Mainframe Segment Market Share, By Region 2017-2022 TABLE 78 Global Mainframe Segment Y-o-Y, By Region 2015-2022 TABLE 79 Global Unix Segment Value (US$ Mn), By Region 2012-2016 TABLE 80 Global Unix Segment Value (US$ Mn), By Region 2017-2022 TABLE 81 Global Unix Segment Market Share, By Region 2012-2016 TABLE 82 Global Unix Segment Market Share, By Region 2017-2022 TABLE 83 Global Unix Segment Y-o-Y, By Region 2015-2022 TABLE 84 Global Linux Segment Value (US$ Mn), By Region 2012-2016 TABLE 85 Global Linux Segment Value (US$ Mn), By Region 2017-2022 TABLE 86 Global Linux Segment Market Share, By Region 2012-2016 TABLE 87 Global Linux Segment Market Share, By Region 2017-2022 TABLE 88 Global Linux Segment Y-o-Y, By Region 2015-2022 TABLE 89 Global Windows 32 and 64 Segment Value (US$ Mn), By Region 2012-2016 TABLE 90 Global Windows 32 and 64 Segment Value (US$ Mn), By Region 2017-2022 TABLE 91 Global Windows 32 and 64 Segment Market Share, By Region 2012-2016 TABLE 92 Global Windows 32 and 64 Segment Market Share, By Region 2017-2022 TABLE 93 Global Windows 32 and 64 Segment Y-o-Y, By Region 2015-2022 TABLE 94 Global Other Operating Environment Segment Value (US$ Mn), By Region 2012-2016 TABLE 95 Global Other Operating Environment Segment Value (US$ Mn), By Region 2017-2022 TABLE 96 Global Other Operating Environment Segment Market Share, By Region 2012-2016 TABLE 97 Global Other Operating Environment Segment Market Share, By Region 2017-2022 TABLE 98 Global Other Operating Environment Segment Y-o-Y, By Region 2015-2022 TABLE 99 North America CRM Application Software Market Value (US$ Mn), By Deployment 2012-2016 TABLE 100 North America CRM Application Software Market Value (US$ Mn), By Deployment 2017-2022 TABLE 101 North America CRM Application Software Market Value (US$ Mn), By Vertical 2012-2016 TABLE 102 North America CRM Application Software Market Value (US$ Mn), By Vertical 2017-2022 TABLE 103 North America CRM Application Software Market Value (US$ Mn), By Application 2012-2016 TABLE 104 North America CRM Application Software Market Value (US$ Mn), By Application 2017-2022 TABLE 105 North America CRM Application Software Market Value (US$ Mn), By Operating Environment 2012-2016 TABLE 106 North America CRM Application Software Market Value (US$ Mn), By Operating Environment 2017-2022 TABLE 107 Latin America CRM Application Software Market Value (US$ Mn), By Deployment 2012-2016 TABLE 108 Latin America CRM Application Software Market Value (US$ Mn), By Deployment 2017-2022 TABLE 109 Latin America CRM Application Software Market Value (US$ Mn), By Vertical 2012-2016 TABLE 110 Latin America CRM Application Software Market Value (US$ Mn), By Vertical 2017-2022 TABLE 111 Latin America CRM Application Software Market Value (US$ Mn), By Application 2012-2016 TABLE 112 Latin America CRM Application Software Market Value (US$ Mn), By Application 2017-2022 TABLE 113 Latin America CRM Application Software Market Value (US$ Mn), By Operating Environment 2012-2016 TABLE 114 Latin America CRM Application Software Market Value (US$ Mn), By Operating Environment 2017-2022 TABLE 115 Europe CRM Application Software Market Value (US$ Mn), By Deployment 2012-2016 TABLE 116 Europe CRM Application Software Market Value (US$ Mn), By Deployment 2017-2022 TABLE 117 Europe CRM Application Software Market Value (US$ Mn), By Vertical 2012-2016 TABLE 118 Europe CRM Application Software Market Value (US$ Mn), By Vertical 2017-2022 TABLE 119 Europe CRM Application Software Market Value (US$ Mn), By Application 2012-2016 TABLE 120 Europe CRM Application Software Market Value (US$ Mn), By Application 2017-2022 TABLE 121 Europe CRM Application Software Market Value (US$ Mn), By Operating Environment 2012-2016 TABLE 122 Europe CRM Application Software Market Value (US$ Mn), By Operating Environment 2017-2022 TABLE 123 Japan CRM Application Software Market Value (US$ Mn), By Deployment 2012-2016 TABLE 124 Japan CRM Application Software Market Value (US$ Mn), By Deployment 2017-2022 TABLE 125 Japan CRM Application Software Market Value (US$ Mn), By Vertical 2012-2016 TABLE 126 Japan CRM Application Software Market Value (US$ Mn), By Vertical 2017-2022 TABLE 127 Japan CRM Application Software Market Value (US$ Mn), By Application 2012-2016 TABLE 128 Japan CRM Application Software Market Value (US$ Mn), By Application 2017-2022 TABLE 129 Japan CRM Application Software Market Value (US$ Mn), By Operating Environment 2012-2016 TABLE 130 Japan CRM Application Software Market Value (US$ Mn), By Operating Environment 2017-2022 TABLE 131 APEJ CRM Application Software Market Value (US$ Mn), By Deployment 2012-2016 TABLE 132 APEJ CRM Application Software Market Value (US$ Mn), By Deployment 2017-2022 TABLE 133 APEJ CRM Application Software Market Value (US$ Mn), By Vertical 2012-2016 TABLE 134 APEJ CRM Application Software Market Value (US$ Mn), By Vertical 2017-2022 TABLE 135 APEJ CRM Application Software Market Value (US$ Mn), By Application 2012-2016 TABLE 136 APEJ CRM Application Software Market Value (US$ Mn), By Application 2017-2022 TABLE 137 APEJ CRM Application Software Market Value (US$ Mn), By Operating Environment 2012-2016 TABLE 138 APEJ CRM Application Software Market Value (US$ Mn), By Operating Environment 2017-2022 TABLE 139 MEA CRM Application Software Market Value (US$ Mn), By Deployment 2012-2016 TABLE 140 MEA CRM Application Software Market Value (US$ Mn), By Deployment 2017-2022 TABLE 141 MEA CRM Application Software Market Value (US$ Mn), By Vertical 2012-2016 TABLE 142 MEA CRM Application Software Market Value (US$ Mn), By Vertical 2017-2022 TABLE 143 MEA CRM Application Software Market Value (US$ Mn), By Application 2012-2016 TABLE 144 MEA CRM Application Software Market Value (US$ Mn), By Application 2017-2022 TABLE 145 MEA CRM Application Software Market Value (US$ Mn), By Operating Environment 2012-2016 TABLE 146 MEA CRM Application Software Market Value (US$ Mn), By Operating Environment 2017-2022 TABLE 147 US CRM Application Software Market Value (US$ Mn), By Deployment 2012-2016 TABLE 148 US CRM Application Software Market Value (US$ Mn), By Deployment 2017-2022 TABLE 149 US CRM Application Software Market Value (US$ Mn), By Vertical 2012-2016 TABLE 150 US CRM Application Software Market Value (US$ Mn), By Vertical 2017-2022 TABLE 151 US CRM Application Software Market Value (US$ Mn), By Application 2012-2016 TABLE 152 US CRM Application Software Market Value (US$ Mn), By Application 2017-2022 TABLE 153 US CRM Application Software Market Value (US$ Mn), By Operating Environment 2012-2016 TABLE 154 US CRM Application Software Market Value (US$ Mn), By Operating Environment 2017-2022 TABLE 155 Canada CRM Application Software Market Value (US$ Mn), By Deployment 2012-2016 TABLE 156 Canada CRM Application Software Market Value (US$ Mn), By Deployment 2017-2022 TABLE 157 Canada CRM Application Software Market Value (US$ Mn), By Vertical 2012-2016 TABLE 158 Canada CRM Application Software Market Value (US$ Mn), By Vertical 2017-2022 TABLE 159 Canada CRM Application Software Market Value (US$ Mn), By Application 2012-2016 TABLE 160 Canada CRM Application Software Market Value (US$ Mn), By Application 2017-2022 TABLE 161 Canada CRM Application Software Market Value (US$ Mn), By Operating Environment 2012-2016 TABLE 162 Canada CRM Application Software Market Value (US$ Mn), By Operating Environment 2017-2022 TABLE 163 Brazil CRM Application Software Market Value (US$ Mn), By Deployment 2012-2016 TABLE 164 Brazil CRM Application Software Market Value (US$ Mn), By Deployment 2017-2022 TABLE 165 Brazil CRM Application Software Market Value (US$ Mn), By Vertical 2012-2016 TABLE 166 Brazil CRM Application Software Market Value (US$ Mn), By Vertical 2017-2022 TABLE 167 Brazil CRM Application Software Market Value (US$ Mn), By Application 2012-2016 TABLE 168 Brazil CRM Application Software Market Value (US$ Mn), By Application 2017-2022 TABLE 169 Brazil CRM Application Software Market Value (US$ Mn), By Operating Environment 2012-2016 TABLE 170 Brazil CRM Application Software Market Value (US$ Mn), By Operating Environment 2017-2022 TABLE 171 Mexico CRM Application Software Market Value (US$ Mn), By Deployment 2012-2016 TABLE 172 Mexico CRM Application Software Market Value (US$ Mn), By Deployment 2017-2022 TABLE 173 Mexico CRM Application Software Market Value (US$ Mn), By Vertical 2012-2016 TABLE 174 Mexico CRM Application Software Market Value (US$ Mn), By Vertical 2017-2022 TABLE 175 Mexico CRM Application Software Market Value (US$ Mn), By Application 2012-2016 TABLE 176 Mexico CRM Application Software Market Value (US$ Mn), By Application 2017-2022 TABLE 177 Mexico CRM Application Software Market Value (US$ Mn), By Operating Environment 2012-2016 TABLE 178 Mexico CRM Application Software Market Value (US$ Mn), By Operating Environment 2017-2022 TABLE 179 Argentina CRM Application Software Market Value (US$ Mn), By Deployment 2012-2016 TABLE 180 Argentina CRM Application Software Market Value (US$ Mn), By Deployment 2017-2022 TABLE 181 Argentina CRM Application Software Market Value (US$ Mn), By Vertical 2012-2016 TABLE 182 Argentina CRM Application Software Market Value (US$ Mn), By Vertical 2017-2022 TABLE 183 Argentina CRM Application Software Market Value (US$ Mn), By Application 2012-2016 TABLE 184 Argentina CRM Application Software Market Value (US$ Mn), By Application 2017-2022 TABLE 185 Argentina CRM Application Software Market Value (US$ Mn), By Operating Environment 2012-2016 TABLE 186 Argentina CRM Application Software Market Value (US$ Mn), By Operating Environment 2017-2022 TABLE 187 Germany CRM Application Software Market Value (US$ Mn), By Deployment 2012-2016 TABLE 188 Germany CRM Application Software Market Value (US$ Mn), By Deployment 2017-2022 TABLE 189 Germany CRM Application Software Market Value (US$ Mn), By Vertical 2012-2016 TABLE 190 Germany CRM Application Software Market Value (US$ Mn), By Vertical 2017-2022 TABLE 191 Germany CRM Application Software Market Value (US$ Mn), By Application 2012-2016 TABLE 192 Germany CRM Application Software Market Value (US$ Mn), By Application 2017-2022 TABLE 193 Germany CRM Application Software Market Value (US$ Mn), By Operating Environment 2012-2016 TABLE 194 Germany CRM Application Software Market Value (US$ Mn), By Operating Environment 2017-2022 TABLE 195 UK CRM Application Software Market Value (US$ Mn), By Deployment 2012-2016 TABLE 196 UK CRM Application Software Market Value (US$ Mn), By Deployment 2017-2022 TABLE 197 UK CRM Application Software Market Value (US$ Mn), By Vertical 2012-2016 TABLE 198 UK CRM Application Software Market Value (US$ Mn), By Vertical 2017-2022 TABLE 199 UK CRM Application Software Market Value (US$ Mn), By Application 2012-2016 TABLE 200 UK CRM Application Software Market Value (US$ Mn), By Application 2017-2022 TABLE 201 UK CRM Application Software Market Value (US$ Mn), By Operating Environment 2012-2016 TABLE 202 UK CRM Application Software Market Value (US$ Mn), By Operating Environment 2017-2022 TABLE 203 France CRM Application Software Market Value (US$ Mn), By Deployment 2012-2016 TABLE 204 France CRM Application Software Market Value (US$ Mn), By Deployment 2017-2022 TABLE 205 France CRM Application Software Market Value (US$ Mn), By Vertical 2012-2016 TABLE 206 France CRM Application Software Market Value (US$ Mn), By Vertical 2017-2022 TABLE 207 France CRM Application Software Market Value (US$ Mn), By Application 2012-2016 TABLE 208 France CRM Application Software Market Value (US$ Mn), By Application 2017-2022 TABLE 209 France CRM Application Software Market Value (US$ Mn), By Operating Environment 2012-2016 TABLE 210 France CRM Application Software Market Value (US$ Mn), By Operating Environment 2017-2022 TABLE 211 Spain CRM Application Software Market Value (US$ Mn), By Deployment 2012-2016 TABLE 212 Spain CRM Application Software Market Value (US$ Mn), By Deployment 2017-2022 TABLE 213 Spain CRM Application Software Market Value (US$ Mn), By Vertical 2012-2016 TABLE 214 Spain CRM Application Software Market Value (US$ Mn), By Vertical 2017-2022 TABLE 215 Spain CRM Application Software Market Value (US$ Mn), By Application 2012-2016 TABLE 216 Spain CRM Application Software Market Value (US$ Mn), By Application 2017-2022 TABLE 217 Spain CRM Application Software Market Value (US$ Mn), By Operating Environment 2012-2016 TABLE 218 Spain CRM Application Software Market Value (US$ Mn), By Operating Environment 2017-2022 TABLE 219 Italy CRM Application Software Market Value (US$ Mn), By Deployment 2012-2016 TABLE 220 Italy CRM Application Software Market Value (US$ Mn), By Deployment 2017-2022 TABLE 221 Italy CRM Application Software Market Value (US$ Mn), By Vertical 2012-2016 TABLE 222 Italy CRM Application Software Market Value (US$ Mn), By Vertical 2017-2022 TABLE 223 Italy CRM Application Software Market Value (US$ Mn), By Application 2012-2016 TABLE 224 Italy CRM Application Software Market Value (US$ Mn), By Application 2017-2022 TABLE 225 Italy CRM Application Software Market Value (US$ Mn), By Operating Environment 2012-2016 TABLE 226 Italy CRM Application Software Market Value (US$ Mn), By Operating Environment 2017-2022 TABLE 227 Nordic CRM Application Software Market Value (US$ Mn), By Deployment 2012-2016 TABLE 228 Nordic CRM Application Software Market Value (US$ Mn), By Deployment 2017-2022 TABLE 229 Nordic CRM Application Software Market Value (US$ Mn), By Vertical 2012-2016 TABLE 230 Nordic CRM Application Software Market Value (US$ Mn), By Vertical 2017-2022 TABLE 231 Nordic CRM Application Software Market Value (US$ Mn), By Application 2012-2016 TABLE 232 Nordic CRM Application Software Market Value (US$ Mn), By Application 2017-2022 TABLE 233 Nordic CRM Application Software Market Value (US$ Mn), By Operating Environment 2012-2016 TABLE 234 Nordic CRM Application Software Market Value (US$ Mn), By Operating Environment 2017-2022 TABLE 235 Japan CRM Application Software Market Value (US$ Mn), By Deployment 2012-2016 TABLE 236 Japan CRM Application Software Market Value (US$ Mn), By Deployment 2017-2022 TABLE 237 Japan CRM Application Software Market Value (US$ Mn), By Vertical 2012-2016 TABLE 238 Japan CRM Application Software Market Value (US$ Mn), By Vertical 2017-2022 TABLE 239 Japan CRM Application Software Market Value (US$ Mn), By Application 2012-2016 TABLE 240 Japan CRM Application Software Market Value (US$ Mn), By Application 2017-2022 TABLE 241 Japan CRM Application Software Market Value (US$ Mn), By Operating Environment 2012-2016 TABLE 242 Japan CRM Application Software Market Value (US$ Mn), By Operating Environment 2017-2022 TABLE 243 China CRM Application Software Market Value (US$ Mn), By Deployment 2012-2016 TABLE 244 China CRM Application Software Market Value (US$ Mn), By Deployment 2017-2022 TABLE 245 China CRM Application Software Market Value (US$ Mn), By Vertical 2012-2016 TABLE 246 China CRM Application Software Market Value (US$ Mn), By Vertical 2017-2022 TABLE 247 China CRM Application Software Market Value (US$ Mn), By Application 2012-2016 TABLE 248 China CRM Application Software Market Value (US$ Mn), By Application 2017-2022 TABLE 249 China CRM Application Software Market Value (US$ Mn), By Operating Environment 2012-2016 TABLE 250 China CRM Application Software Market Value (US$ Mn), By Operating Environment 2017-2022 TABLE 251 India CRM Application Software Market Value (US$ Mn), By Deployment 2012-2016 TABLE 252 India CRM Application Software Market Value (US$ Mn), By Deployment 2017-2022 TABLE 253 India CRM Application Software Market Value (US$ Mn), By Vertical 2012-2016 TABLE 254 India CRM Application Software Market Value (US$ Mn), By Vertical 2017-2022 TABLE 255 India CRM Application Software Market Value (US$ Mn), By Application 2012-2016 TABLE 256 India CRM Application Software Market Value (US$ Mn), By Application 2017-2022 TABLE 257 India CRM Application Software Market Value (US$ Mn), By Operating Environment 2012-2016 TABLE 258 India CRM Application Software Market Value (US$ Mn), By Operating Environment 2017-2022 TABLE 259 Malaysia CRM Application Software Market Value (US$ Mn), By Deployment 2012-2016 TABLE 260 Malaysia CRM Application Software Market Value (US$ Mn), By Deployment 2017-2022 TABLE 261 Malaysia CRM Application Software Market Value (US$ Mn), By Vertical 2012-2016 TABLE 262 Malaysia CRM Application Software Market Value (US$ Mn), By Vertical 2017-2022 TABLE 263 Malaysia CRM Application Software Market Value (US$ Mn), By Application 2012-2016 TABLE 264 Malaysia CRM Application Software Market Value (US$ Mn), By Application 2017-2022 TABLE 265 Malaysia CRM Application Software Market Value (US$ Mn), By Operating Environment 2012-2016 TABLE 266 Malaysia CRM Application Software Market Value (US$ Mn), By Operating Environment 2017-2022 TABLE 267 Thailand CRM Application Software Market Value (US$ Mn), By Deployment 2012-2016 TABLE 268 Thailand CRM Application Software Market Value (US$ Mn), By Deployment 2017-2022 TABLE 269 Thailand CRM Application Software Market Value (US$ Mn), By Vertical 2012-2016 TABLE 270 Thailand CRM Application Software Market Value (US$ Mn), By Vertical 2017-2022 TABLE 271 Thailand CRM Application Software Market Value (US$ Mn), By Application 2012-2016 TABLE 272 Thailand CRM Application Software Market Value (US$ Mn), By Application 2017-2022 TABLE 273 Thailand CRM Application Software Market Value (US$ Mn), By Operating Environment 2012-2016 TABLE 274 Thailand CRM Application Software Market Value (US$ Mn), By Operating Environment 2017-2022 TABLE 275 Singapore CRM Application Software Market Value (US$ Mn), By Deployment 2012-2016 TABLE 276 Singapore CRM Application Software Market Value (US$ Mn), By Deployment 2017-2022 TABLE 277 Singapore CRM Application Software Market Value (US$ Mn), By Vertical 2012-2016 TABLE 278 Singapore CRM Application Software Market Value (US$ Mn), By Vertical 2017-2022 TABLE 279 Singapore CRM Application Software Market Value (US$ Mn), By Application 2012-2016 TABLE 280 Singapore CRM Application Software Market Value (US$ Mn), By Application 2017-2022 TABLE 281 Singapore CRM Application Software Market Value (US$ Mn), By Operating Environment 2012-2016 TABLE 282 Singapore CRM Application Software Market Value (US$ Mn), By Operating Environment 2017-2022 TABLE 283 Australia CRM Application Software Market Value (US$ Mn), By Deployment 2012-2016 TABLE 284 Australia CRM Application Software Market Value (US$ Mn), By Deployment 2017-2022 TABLE 285 Australia CRM Application Software Market Value (US$ Mn), By Vertical 2012-2016 TABLE 286 Australia CRM Application Software Market Value (US$ Mn), By Vertical 2017-2022 TABLE 287 Australia CRM Application Software Market Value (US$ Mn), By Application 2012-2016 TABLE 288 Australia CRM Application Software Market Value (US$ Mn), By Application 2017-2022 TABLE 289 Australia CRM Application Software Market Value (US$ Mn), By Operating Environment 2012-2016 TABLE 290 Australia CRM Application Software Market Value (US$ Mn), By Operating Environment 2017-2022 TABLE 291 GCC Countries CRM Application Software Market Value (US$ Mn), By Deployment 2012-2016 TABLE 292 GCC Countries CRM Application Software Market Value (US$ Mn), By Deployment 2017-2022 TABLE 293 GCC Countries CRM Application Software Market Value (US$ Mn), By Vertical 2012-2016 TABLE 294 GCC Countries CRM Application Software Market Value (US$ Mn), By Vertical 2017-2022 TABLE 295 GCC Countries CRM Application Software Market Value (US$ Mn), By Application 2012-2016 TABLE 296 GCC Countries CRM Application Software Market Value (US$ Mn), By Application 2017-2022 TABLE 297 GCC Countries CRM Application Software Market Value (US$ Mn), By Operating Environment 2012-2016 TABLE 298 GCC Countries CRM Application Software Market Value (US$ Mn), By Operating Environment 2017-2022 TABLE 299 South Africa CRM Application Software Market Value (US$ Mn), By Deployment 2012-2016 TABLE 300 South Africa CRM Application Software Market Value (US$ Mn), By Deployment 2017-2022 TABLE 301 South Africa CRM Application Software Market Value (US$ Mn), By Vertical 2012-2016 TABLE 302 South Africa CRM Application Software Market Value (US$ Mn), By Vertical 2017-2022 TABLE 303 South Africa CRM Application Software Market Value (US$ Mn), By Application 2012-2016 TABLE 304 South Africa CRM Application Software Market Value (US$ Mn), By Application 2017-2022 TABLE 305 South Africa CRM Application Software Market Value (US$ Mn), By Operating Environment 2012-2016 TABLE 306 South Africa CRM Application Software Market Value (US$ Mn), By Operating Environment 2017-2022 TABLE 307 Nigeria CRM Application Software Market Value (US$ Mn), By Deployment 2012-2016 TABLE 308 Nigeria CRM Application Software Market Value (US$ Mn), By Deployment 2017-2022 TABLE 309 Nigeria CRM Application Software Market Value (US$ Mn), By Vertical 2012-2016 TABLE 310 Nigeria CRM Application Software Market Value (US$ Mn), By Vertical 2017-2022 TABLE 311 Nigeria CRM Application Software Market Value (US$ Mn), By Application 2012-2016 TABLE 312 Nigeria CRM Application Software Market Value (US$ Mn), By Application 2017-2022 TABLE 313 Nigeria CRM Application Software Market Value (US$ Mn), By Operating Environment 2012-2016 TABLE 314 Nigeria CRM Application Software Market Value (US$ Mn), By Operating Environment 2017-2022 TABLE 315 Israel CRM Application Software Market Value (US$ Mn), By Deployment 2012-2016 TABLE 316 Israel CRM Application Software Market Value (US$ Mn), By Deployment 2017-2022 TABLE 317 Israel CRM Application Software Market Value (US$ Mn), By Vertical 2012-2016 TABLE 318 Israel CRM Application Software Market Value (US$ Mn), By Vertical 2017-2022 TABLE 319 Israel CRM Application Software Market Value (US$ Mn), By Application 2012-2016 TABLE 320 Israel CRM Application Software Market Value (US$ Mn), By Application 2017-2022 TABLE 321 Israel CRM Application Software Market Value (US$ Mn), By Operating Environment 2012-2016 TABLE 322 Israel CRM Application Software Market Value (US$ Mn), By Operating Environment 2017-2022
List of Charts
FIG. 1 Global CRM Application Software Market Value (US$ Mn), 2012-2016 FIG. 2 Global CRM Application Software Market Value (US$ Mn) Forecast, 2017-2022 FIG. 3 Global CRM Application Software Market Value (US$ Mn) and Y-o-Y, 2015-2022 FIG. 4 Global Cloud Segment Market Value (US$ Mn) By Region, 2012-2016 FIG. 5 Global Cloud Segment Market Value (US$ Mn) By Region, 2017-2022 FIG. 6 Global Cloud Segment Y-o-Y Growth Rate, By Region, 2015-2022 FIG. 7 Global On-Premise Segment Market Value (US$ Mn) By Region, 2012-2016 FIG. 8 Global On-Premise Segment Market Value (US$ Mn) By Region, 2017-2022 FIG. 9 Global On-Premise Segment Y-o-Y Growth Rate, By Region, 2015-2022 FIG. 10 Global BFSI Segment Market Value (US$ Mn) By Region, 2012-2016 FIG. 11 Global BFSI Segment Market Value (US$ Mn) By Region, 2017-2022 FIG. 12 Global BFSI Segment Y-o-Y Growth Rate, By Region, 2015-2022 FIG. 13 Global Retail Segment Market Value (US$ Mn) By Region, 2012-2016 FIG. 14 Global Retail Segment Market Value (US$ Mn) By Region, 2017-2022 FIG. 15 Global Retail Segment Y-o-Y Growth Rate, By Region, 2015-2022 FIG. 16 Global IT & Telecommunication Segment Market Value (US$ Mn) By Region, 2012-2016 FIG. 17 Global IT & Telecommunication Segment Market Value (US$ Mn) By Region, 2017-2022 FIG. 18 Global IT & Telecommunication Segment Y-o-Y Growth Rate, By Region, 2015-2022 FIG. 19 Global Healthcare Segment Market Value (US$ Mn) By Region, 2012-2016 FIG. 20 Global Healthcare Segment Market Value (US$ Mn) By Region, 2017-2022 FIG. 21 Global Healthcare Segment Y-o-Y Growth Rate, By Region, 2015-2022 FIG. 22 Global Discrete Manufacturing Segment Market Value (US$ Mn) By Region, 2012-2016 FIG. 23 Global Discrete Manufacturing Segment Market Value (US$ Mn) By Region, 2017-2022 FIG. 24 Global Discrete Manufacturing Segment Y-o-Y Growth Rate, By Region, 2015-2022 FIG. 25 Global Government Segment Market Value (US$ Mn) By Region, 2012-2016 FIG. 26 Global Government Segment Market Value (US$ Mn) By Region, 2017-2022 FIG. 27 Global Government Segment Y-o-Y Growth Rate, By Region, 2015-2022 FIG. 28 Global Education Segment Market Value (US$ Mn) By Region, 2012-2016 FIG. 29 Global Education Segment Market Value (US$ Mn) By Region, 2017-2022 FIG. 30 Global Education Segment Y-o-Y Growth Rate, By Region, 2015-2022 FIG. 31 Global Others Segment Market Value (US$ Mn) By Region, 2012-2016 FIG. 32 Global Others Segment Market Value (US$ Mn) By Region, 2017-2022 FIG. 33 Global Others Segment Y-o-Y Growth Rate, By Region, 2015-2022 FIG. 34 Global Marketing Automation Segment Market Value (US$ Mn) By Region, 2012-2016 FIG. 35 Global Marketing Automation Segment Market Value (US$ Mn) By Region, 2017-2022 FIG. 36 Global Marketing Automation Segment Y-o-Y Growth Rate, By Region, 2015-2022 FIG. 37 Global Sales Automation Segment Market Value (US$ Mn) By Region, 2012-2016 FIG. 38 Global Sales Automation Segment Market Value (US$ Mn) By Region, 2017-2022 FIG. 39 Global Sales Automation Segment Y-o-Y Growth Rate, By Region, 2015-2022 FIG. 40 Global Customer Service & Support Segment Market Value (US$ Mn) By Region, 2012-2016 FIG. 41 Global Customer Service & Support Segment Market Value (US$ Mn) By Region, 2017-2022 FIG. 42 Global Customer Service & Support Segment Y-o-Y Growth Rate, By Region, 2015-2022 FIG. 43 Global Contact Center Segment Market Value (US$ Mn) By Region, 2012-2016 FIG. 44 Global Contact Center Segment Market Value (US$ Mn) By Region, 2017-2022 FIG. 45 Global Contact Center Segment Y-o-Y Growth Rate, By Region, 2015-2022 FIG. 46 Global Mainframe Segment Market Value (US$ Mn) By Region, 2012-2016 FIG. 47 Global Mainframe Segment Market Value (US$ Mn) By Region, 2017-2022 FIG. 48 Global Mainframe Segment Y-o-Y Growth Rate, By Region, 2015-2022 FIG. 49 Global Unix Segment Market Value (US$ Mn) By Region, 2012-2016 FIG. 50 Global Unix Segment Market Value (US$ Mn) By Region, 2017-2022 FIG. 51 Global Unix Segment Y-o-Y Growth Rate, By Region, 2015-2022 FIG. 52 Global Linux Segment Market Value (US$ Mn) By Region, 2012-2016 FIG. 53 Global Linux Segment Market Value (US$ Mn) By Region, 2017-2022 FIG. 54 Global Linux Segment Y-o-Y Growth Rate, By Region, 2015-2022 FIG. 55 Global Windows 32 and 64 Segment Market Value (US$ Mn) By Region, 2012-2016 FIG. 56 Global Windows 32 and 64 Segment Market Value (US$ Mn) By Region, 2017-2022 FIG. 57 Global Windows 32 and 64 Segment Y-o-Y Growth Rate, By Region, 2015-2022 FIG. 58 Global Other Operating Environment Segment Market Value (US$ Mn) By Region, 2012-2016 FIG. 59 Global Other Operating Environment Segment Market Value (US$ Mn) By Region, 2017-2022 FIG. 60 Global Other Operating Environment Segment Y-o-Y Growth Rate, By Region, 2015-2022 FIG. 61 North America CRM Application Software Market Value (US$ Mn), By Deployment 2012-2016 FIG. 62 North America CRM Application Software Market Value (US$ Mn), By Deployment 2017-2022 FIG. 63 North America CRM Application Software Market Value (US$ Mn), By Vertical 2012-2016 FIG. 64 North America CRM Application Software Market Value (US$ Mn), By Vertical 2017-2022 FIG. 65 North America CRM Application Software Market Value (US$ Mn), By Application 2012-2016 FIG. 66 North America CRM Application Software Market Value (US$ Mn), By Application 2017-2022 FIG. 67 North America CRM Application Software Market Value (US$ Mn), By Operating Environment 2012-2016 FIG. 68 North America CRM Application Software Market Value (US$ Mn), By Operating Environment 2017-2022 FIG. 69 Latin America CRM Application Software Market Value (US$ Mn), By Deployment 2012-2016 FIG. 70 Latin America CRM Application Software Market Value (US$ Mn), By Deployment 2017-2022 FIG. 71 Latin America CRM Application Software Market Value (US$ Mn), By Vertical 2012-2016 FIG. 72 Latin America CRM Application Software Market Value (US$ Mn), By Vertical 2017-2022 FIG. 73 Latin America CRM Application Software Market Value (US$ Mn), By Application 2012-2016 FIG. 74 Latin America CRM Application Software Market Value (US$ Mn), By Application 2017-2022 FIG. 75 Latin America CRM Application Software Market Value (US$ Mn), By Operating Environment 2012-2016 FIG. 76 Latin America CRM Application Software Market Value (US$ Mn), By Operating Environment 2017-2022 FIG. 77 Europe CRM Application Software Market Value (US$ Mn), By Deployment 2012-2016 FIG. 78 Europe CRM Application Software Market Value (US$ Mn), By Deployment 2017-2022 FIG. 79 Europe CRM Application Software Market Value (US$ Mn), By Vertical 2012-2016 FIG. 80 Europe CRM Application Software Market Value (US$ Mn), By Vertical 2017-2022 FIG. 81 Europe CRM Application Software Market Value (US$ Mn), By Application 2012-2016 FIG. 82 Europe CRM Application Software Market Value (US$ Mn), By Application 2017-2022 FIG. 83 Europe CRM Application Software Market Value (US$ Mn), By Operating Environment 2012-2016 FIG. 84 Europe CRM Application Software Market Value (US$ Mn), By Operating Environment 2017-2022 FIG. 85 Japan CRM Application Software Market Value (US$ Mn), By Deployment 2012-2016 FIG. 86 Japan CRM Application Software Market Value (US$ Mn), By Deployment 2017-2022 FIG. 87 Japan CRM Application Software Market Value (US$ Mn), By Vertical 2012-2016 FIG. 88 Japan CRM Application Software Market Value (US$ Mn), By Vertical 2017-2022 FIG. 89 Japan CRM Application Software Market Value (US$ Mn), By Application 2012-2016 FIG. 90 Japan CRM Application Software Market Value (US$ Mn), By Application 2017-2022 FIG. 91 Japan CRM Application Software Market Value (US$ Mn), By Operating Environment 2012-2016 FIG. 92 Japan CRM Application Software Market Value (US$ Mn), By Operating Environment 2017-2022 FIG. 93 APEJ CRM Application Software Market Value (US$ Mn), By Deployment 2012-2016 FIG. 94 APEJ CRM Application Software Market Value (US$ Mn), By Deployment 2017-2022 FIG. 95 APEJ CRM Application Software Market Value (US$ Mn), By Vertical 2012-2016 FIG. 96 APEJ CRM Application Software Market Value (US$ Mn), By Vertical 2017-2022 FIG. 97 APEJ CRM Application Software Market Value (US$ Mn), By Application 2012-2016 FIG. 98 APEJ CRM Application Software Market Value (US$ Mn), By Application 2017-2022 FIG. 99 APEJ CRM Application Software Market Value (US$ Mn), By Operating Environment 2012-2016 FIG. 100 APEJ CRM Application Software Market Value (US$ Mn), By Operating Environment 2017-2022 FIG. 101 MEA CRM Application Software Market Value (US$ Mn), By Deployment 2012-2016 FIG. 102 MEA CRM Application Software Market Value (US$ Mn), By Deployment 2017-2022 FIG. 103 MEA CRM Application Software Market Value (US$ Mn), By Vertical 2012-2016 FIG. 104 MEA CRM Application Software Market Value (US$ Mn), By Vertical 2017-2022 FIG. 105 MEA CRM Application Software Market Value (US$ Mn), By Application 2012-2016 FIG. 106 MEA CRM Application Software Market Value (US$ Mn), By Application 2017-2022 FIG. 107 MEA CRM Application Software Market Value (US$ Mn), By Operating Environment 2012-2016 FIG. 108 MEA CRM Application Software Market Value (US$ Mn), By Operating Environment 2017-2022
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