ATM Outsourcing Services Market

ATM Outsourcing Services Market:Global Industry Analysis 2015 - 2019 and Opportunity Assessment 2020 - 2030

Market Overview

ATM outsourcing services cater to demands pertaining to system updates, cash management, equipment maintenance, and compliance issues. ATM outsourcing service providers fulfill every aspect of ATM network for their clients.

These market players issue a team of professionals for every client opting for their services. ATM outsourcing services help keep ATM network operating at maximum efficiency.

ATM outsourcing service providers offer ATM network monitoring and management services that help control operating expenses, relieve burden of compliance, and reduce capital costs.

Well-established ATM outsourcing service providers also help their clients avoid cash surpluses and outages by offering cash forecasting services, cash ordering services, armored carrier scheduling services and cash balance monitoring services.

Impact of Ongoing COVID-19 Pandemic on ATM Outsourcing Services Market

ATM outsourcing service providers are undertaking strategic initiatives targeted at enhancing their service portfolio in order to maintain revenue generation. Some promising and emerging ATM outsourcing service providers are deploying sanitization services to retain clientele and help their clients tackle the spread of COVID-19 infections.

Booming cashless payment arena has already affected ATM service market negatively over the past few years.Growth of the global market will further deteriorate with risk of COVID-19 infections looming over consumers.

However, as banks and financial institutions get ready to accelerate the deployment contactless cash withdrawal technologies at their ATMs, the lag in growth rate of global ATM outsourcing services is estimated to recover partially by the end of 2021.

ATM Outsourcing Services: Market Dynamics

ATM outsourcing service providers offer service-level agreement guarantees as per contractual requirements, and ensure constant notifications and updates to the financial staff of their clientele. These service providers also offer web portals designed as per custom specifications, and clients can access these portals to harness online reporting services in real time.

This operational feature allows clients to ‘stake-out’ the status of their ATM in real time, while gathering variety of transactional reports. Also, some ATM outsourcing service providers also offer partial outsourcing services, in which banks and financial institutions do not have to outsource ATM servicing for every unit, and can outsource selected ATMs.

The primary driver boosting procurement of ATM outsourcing services is savings worth 10% to 20% of the total cost per transaction. Maintenance of their ATMs is the key challenge faced by end-users in the global landscape.

Increasing problems and restrictions in operational aspects of cash dispensing like security issues, electricity outages and satellite link failure are motivating more and more end-users to procure ATM outsourcing services. However, many banking and financial institutions are not so keen on procuring ATM outsourcing services, and prefer servicing their ATMs using their own professional teams.

ATM Outsourcing Services Market: Regional overview

ATM outsourcing services market in Southeast Asia Pacific region was the dominant market in 2019 in terms of market value. Over the forecast period, ATM outsourcing services market in India is projected to be the most lucrative market for sustainable generation of revenue from service deployments.

The demand for ATM outsourcing services in India may be attributed to the constant reforms incorporated in the country’s Banking, Financial Services and Insurance (BFSI) industry.

Accelerated procurement of efficient ATM outsourcing services is expected to enable the market in Middle East and Africa region to record the fastest growth rate over the forecast period. Among all the regional markets, ATM outsourcing services market in Southeast Asia Pacific region is estimated to offer the highest incremental opportunity during the forecast period.

ATM Outsourcing Services Market: Competition Landscape

Some of the key competitors in the global ATM outsourcing services market are Transaction Solutions International; Dolphin Debit; NuSourse; NCR; ATMJ; Burroughs; Asseco; CashTrans; FIS; and Cardtronics, among others.

The ATM Outsourcing Services market report is a compilation of first-hand information, qualitative and quantitative assessment by industry analysts, and inputs from industry experts and industry participants across the value chain.

The report provides in-depth analysis of parent market trends, macro-economic indicators, and governing factors, along with market attractiveness as per segment. The market report also maps the qualitative impact of various market factors on market segments and geographies.

The report covers exhaustive analysis on:                                     

  • ATM Outsourcing Services Market Segments
  • ATM Outsourcing Services Market Dynamics
  • ATM Outsourcing Services Market Size
  • Supply and Demand
  • Current Trends/Issues/Challenges
  • Competition and Companies Involved in the Market
  • Technology Landscape
  • Value Chain of the Market
  • Market Drivers and Restraints

Regional analysis includes:

  • North America (U.S., Canada)
  • Latin America (Mexico, Brazil, Rest of Latin America)
  • Europe (Germany, Italy, U.K, Spain, France, Nordic countries, BENELUX, Russia, Rest of Europe)
  • East Asia (China, Japan, South Korea)
  • South Asia and Pacific (India, Malaysia, Indonesia, Singapore, Australia & New Zealand, Rest of South Asia and Pacific)
  • Middle East and Africa (GCC Countries, Turkey, Northern Africa, South Africa, Rest of MEA)

Report Highlights:

  • Detailed overview of parent ATM Outsourcing Services market
  • Changing ATM Outsourcing Services market dynamics in the industry
  • In-depth market segmentation
  • Historical, current, and projected market size in terms of value
  • Recent industry trends and developments
  • Competitive landscape of ATM Outsourcing Services market
  • Strategies of key players and products offered
  • Potential and niche segments, geographical regions exhibiting promising growth
  • A neutral perspective on market performance
  • Must-have information for market players to sustain and enhance their market footprint

ATM Outsourcing Services Market: Segmentation

Service Type

  • End-to-End Outsourced ATM Services
  • Individual Services
    • ATM Cash Management Services
    • ATM Site Outsourcing Services
    • ATM Site Maintenance & Repair Services
    • ATM Security Services
    • Others

ATM Deployment

  • On-Site ATMs
  • Off-Site ATMs
  • Mobile ATMs

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