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Audio Communication Monitoring Market Overview (2023 to 2033)

The global audio communication monitoring market is estimated at US$ 2,070.2 million in 2023 and is expected to surge at a CAGR of 16.6% to close in on a valuation of US$ 9,643.7 million by 2033.

Attribute Details
Audio Communication Monitoring Market Size (2023) US$ 2,070.2 million
Sales Forecast for Audio Communication Monitoring Devices (2033) US$ 9,643.7 million
Global Market Growth Rate (2023 to 2033) 16.6% CAGR
Share of Top 5 Audio Communication Monitoring System Providers 55%

Audio communication monitoring accounts for around 10% share of the global voice communication market. Demand for call recording solutions is likely to increase at a CAGR of 15% over the assessment period of 2023 to 2033.

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Audio Communication Monitoring Demand Analysis (2018 to 2022) Vs. Future Market Projections (2023 to 2033)

Audio Communication - A Significant Technology for Companies to Remain Competitive

The market value of audio communication monitoring systems registered around 14.5% CAGR historically from 2018 to 2022. Businesses are slowly discovering the need of being able to monitor and maintain audio monitoring capability centrally as audio communication technology becomes increasingly coupled with network management and IT infrastructure.

Audio communication monitoring systems analyze conversations and find structures in interactions, and provide insights to clients. Audio communication technology is used to extract important business intelligence data to relate it to the strategy for making strategic decisions for the company.

Audio communication monitoring solutions generally revolve around the call recording feature. The recording, processing, and then analysis are all part of the audio communication monitoring system market. Companies are also requesting audio communication monitoring as a result of the introduction of enhanced governance, risk, and compliance frameworks that they must adhere to.

Growing requirement for real-time analytics from call logs and communication data as well as the conversion of that data into proper formats across the business is fueling the expansion of the audio communication monitoring system market. Additionally, these solutions lower early acquisition and maintenance costs, resulting in increased demand from SMBs, which is fueling global market expansion. Listening to live calls takes time and necessitates additional time for supervision and administration; hence, the growing adoption of communications monitors in network management software is another key reason influencing the market growth.

Moreover, as more high-tech options become available, the risk of cybercrime, telemarketing fraud, and phone hacking has increased significantly. Audio communication monitoring devices have become increasingly popular in recent years as a means of monitoring and controlling such crimes. Implementation by law enforcement agencies has accelerated the market growth. The main customers of audio communication monitoring platforms are BPOs and call centers. The global audio communication monitoring market is forecast to expand rapidly at a CAGR of around 16.6% over the forecast period of 2023 to 2033.

Region Wise Insights

What Makes North America a Prominent Regional Market for Audio Communication Monitoring Market?

Rising Adoption of Network Management Software Driving Market Growth in North America

The North America audio communication monitoring market is expected to witness the highest growth in the global market owing to efficient network management and the increasing number of operating BPOs in the region.

The presence of a high number of businesses, an increase in ICT spending, and increased usage of advanced analytical solutions to improve customer service are expected to boost the market expansion of audio communication monitoring systems and services. North America accounted for a market share of 28.1% in 2022.

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Country-wise Analysis

How is the Market in the United States Shaping Up for Audio Communication Monitoring System Providers?

End Users in the United States Prefer Advanced Audio Communication Technologies

The United States audio communication monitoring market is considered a leading market due to increased expenditure, rising use of audio communication technologies, and rapid expansion of companies researching the use of AI and NLP technologies for diverse applications.

In its commercial institutions and other verticals, United States businesses have widely used AI and NLP technology, enabling them to better cater to consumers and continue to accelerate corporate operations. The country has adequate systems, inventions, and activities needed to turn audio communication monitoring solutions into reliable solutions with novel features.

Development of advanced technologies for capable individuals and operational processes as well as network management across numerous industrial verticals is influencing the adoption of audio communication monitoring systems in the country. United States accounted for a market share of 18.2% in 2022.

Why is China Witnessing Positive Growth in Audio Communication Monitoring Systems?

Growing Need for Audio Communication Monitoring Devices from Customer Support Vendors

Demand for audio communication monitoring solutions in China is projected to expand due to increased competition among customer support vendors. In addition, massive target groups resulting from the large population in China are boosting the need for audio communication monitoring solutions to keep adequate records.

Because of its developing e-commerce sector, the market in China is expected to drive the need for audio communication monitoring devices. The market in China is anticipated to grow at a CAGR of 18.8%.

Category-wise Insights

Which Solution Type is Driving Demand for Audio Communication Monitoring Equipment?

Call Recording Solutions to Hold the Highest Market Share

On the basis of component, the market for audio communication monitoring equipment is segmented into solutions and services. The solutions segment is further divided into quality analysis, audio loudness, metering and monitoring call recording, and others.

Call recording and analysis are important procedures in BPO companies, and an increase in the number of working BPOs is expected to fuel the consumption of communications monitors.

Which Audio Communication Monitoring Application Has the Most Potential for Growth?

Rise in Tele Fraudulent Activities Driving Demand from Law Enforcement Agencies

The necessity for government and law enforcement agencies to detect and monitor illegal activities such as trafficking in human beings, drug smuggling, terrorist acts, piracy, pornography, scams, and other risks to physical safety and national defense is credited to the growth of the communications monitor market.

Mobile phones, smartphones, mics, and RF interfaces are among the gadgets used by law enforcement organizations to listen in on criminals. Multichannel tracking entails using an audio connection surveillance portfolio to continually supply features like loudness logging, Dolby decoding, and touchscreens, as well as meeting the needs of a variety of different timecodes.

Companies have become capable of capturing every call using telephony and VoIP recording thanks to network management software solutions. These systems enable a clearer view of all forms of attacks and occurrences to the Public Safety Answering Point (PSAP), the automotive industry, and other public authorities.

Audio communication monitoring has made police prosecutions easier since law enforcement officers can utilize the internet and manage their PCs with their voices, resulting in content receiving commands much faster via speech over the internet, enhancing the efficiency of police officers in a crisis situation.

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Comparative Analysis of Adjacent Markets

Audio Communication Monitoring Market:

Differentiating Aspects Audio Communication Monitoring Market
CAGR (2023 to 2033) 16.6%
Market Valuation in 2023 US$ 2,070.2 million
Projected Market Value in 2033 US$ 9,643.7 million
Growth Factors Growing requirement for real-time analytics from call logs and communication data as well as the conversion of that data into proper formats across the business is fueling the expansion of the audio communication monitoring system market.
Opportunities Audio communication monitoring has made police prosecutions easier since law enforcement officers can utilize the internet and manage their PCs with their voices, resulting in content receiving commands much faster via speech over the interne
Key Trends Companies have become capable of capturing every call using telephony and VoIP recording thanks to network management software solutions.

Machine Condition Monitoring Market:

Differentiating Aspects Machine Condition Monitoring Market
CAGR (2023 to 2033) 8%
Market Valuation in 2023 US$ 2.7 billion
Projected Market Value in 2033 US$ 5.8 billion
Growth Factors The industry's demand for machine condition monitoring is mainly fueled by companies' growing knowledge of the advantages of installing equipment condition monitoring in terms of machine downtime, productivity, and other factors.
Opportunities Nations having much more production facilities, including the United States, China, Canada, the United Kingdom, Germany, Japan, and France, are constantly seeking automated technologies in manufacturing facilities across sectors.
Key Trends Complex equipment is propelling the modern businesses, with increasing digitization in end-use sectors.

Air Quality Monitoring Equipment Market:

Differentiating Aspects Air Quality Monitoring Equipment Market
CAGR (2023 to 2033) 7.5%
Market Valuation in 2023 US$ 6 billion
Projected Market Value in 2033 US$ 12.3 billion
Growth Factors Sustainability techniques are undertaken by notable organizations, widespread use of items across multiple sectors.
Opportunities Developing more cheap yet more effective versions of the device could broaden its appeal.
Key Trends Innovation in products is influenced by key companies' embrace of emerging technologies including the Internet of Things.

Competitive Landscape

Growing strategic partnerships and collaborations between audio communication monitoring solution providers and organizations are expected to increase market growth potential. Similarly, audio communication monitoring service providers are concentrating on integrating modern technology and network management software into real-time communication analysis.

  • In May 2020, Daiwa Capital Markets Europe Limited (DCME) has chosen Intelligent Voice in collaboration with Relativity Trace for their modern communication tracking system. The two companies teamed up to develop a machine learning-based system for monitoring digital communications and audio in several languages.
  • Oladance released OWS2 in 2023. Their wide, wearable stereos generate synthetic sounds by combining many sound source locations, continuous monitoring, and calculation. OWS's thorough design assures that there is no harm to hearing or ear health while giving an exceptional musical journey with outstanding ease and flair.
  • Honeywell announced in June 2023 that it has teamed up with a group of major industry stakeholders to enable first responders to receive more in-depth contextual data regarding commercial fire incidents. This team will offer emergency personnel the ability to retrieve crucial event places and contact details by exchanging information gathered from either the construction's fire communicator radio or from a monitoring point.

Report Scope

Attribute Details
Forecast Period 2023 to 2033
Historical Data Available for 2018 to 2022
Market Analysis Value in US$ million
Key Regions Covered
  • North America
  • Latin America
  • Europe
  • East Asia
  • South Asia & Pacific
  • Middle East & Africa
Key Countries Covered
  • United States
  • Canada
  • Brazil
  • Mexico
  • Germany
  • United Kingdom
  • France
  • Spain
  • Italy
  • Poland
  • Russia
  • Czech Republic
  • Romania
  • India
  • Bangladesh
  • Australia
  • New Zealand
  • China
  • Japan
  • South Korea
  • GCC Countries
  • South Africa
  • Israel
Key Market Segments Covered
  • Component
  • Industry
  • Enterprise Type
  • Application
  • Region
Key Companies Profiled
  • AudioCodes Ltd.
  • Behavox Ltd.
  • Avaya Inc.
  • Cisco Systems, Inc.
  • Enghouse Interactive Inc.
  • NICE Systems Ltd.
  • Nuance Communication, Inc.
  • Tata Communications Ltd.
  • Intelligent Voice
  • Nectar Services Corporation
  • Fonetic
  • Ameyo
Customization & Pricing Available upon Request

Key Segments of Audio Communication Monitoring Industry Survey

Component:

  • Solutions
    • Quality Analysis
    • Audio Loudness
    • Metering & Monitoring
    • Call Recording
    • Others
  • Services
    • Maintenance and Support Services
    • Professional Services

Industry:

  • Banking, Financial Services, and Insurance
  • Government
  • Telecommunication & IT
  • Media & Entertainment
  • Healthcare
  • Others

Enterprise Type:

  • Small & Medium Enterprises
  • Large Enterprises

Application:

  • Law Enforcement Agencies
  • Enterprise Employee Monitoring
  • Broadcast Monitoring
  • Sales and Internal Communication Monitoring
  • Others

Region:

  • North America
  • Latin America
  • Western Europe
  • Eastern Europe
  • South Asia & Pacific
  • East Asia
  • Middle East & Africa

Frequently Asked Questions

How Fast will the Global Audio Communication Monitoring Market Grow in Future?

The market is expected to register a CAGR of 16.6% through 2033.

What was the Average Growth Rate of the Market in the Past?

The global sales on an average exhibited a y-o-y increment of 14.5% from 2018 to 2022.

Which is the Prominent Region for the Audio Communication Monitoring Market?

North America, with 28.1% market share in 2022, is projected to maintain its dominance.

Which is the Leading Country using Audio Communication Monitoring Devices?

China may expand at 18.8% CAGR until 2033.

How Will the Audio Communication Monitoring Market Competition Unfold?

The share of top 5 companies, with 55% market share in 2022, could drop down toward 2033.

Table of Content

1. Executive Summary

    1.1. Global Market Outlook

    1.2. Demand-side Trends

    1.3. Supply-side Trends

    1.4. Technology Roadmap Analysis

    1.5. Analysis and Recommendations

2. Market Overview

    2.1. Market Coverage / Taxonomy

    2.2. Market Definition / Scope / Limitations

3. Market Background

    3.1. Market Dynamics

        3.1.1. Drivers

        3.1.2. Restraints

        3.1.3. Opportunity

        3.1.4. Trends

    3.2. Scenario Forecast

        3.2.1. Demand in Optimistic Scenario

        3.2.2. Demand in Likely Scenario

        3.2.3. Demand in Conservative Scenario

    3.3. Opportunity Map Analysis

    3.4. Investment Feasibility Matrix

    3.5. PESTLE and Porter’s Analysis

    3.6. Regulatory Landscape

        3.6.1. By Key Regions

        3.6.2. By Key Countries

    3.7. Regional Parent Market Outlook

4. Global Market Analysis 2018 to 2022 and Forecast, 2023 to 2033

    4.1. Historical Market Size Value (US$ Million) Analysis, 2018 to 2022

    4.2. Current and Future Market Size Value (US$ Million) Projections, 2023 to 2033

        4.2.1. Y-o-Y Growth Trend Analysis

        4.2.2. Absolute $ Opportunity Analysis

5. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Component

    5.1. Introduction / Key Findings

    5.2. Historical Market Size Value (US$ Million) Analysis By Component, 2018 to 2022

    5.3. Current and Future Market Size Value (US$ Million) Analysis and Forecast By Component, 2023 to 2033

        5.3.1. Solutions

            5.3.1.1. Quality Analysis

            5.3.1.2. Audio Loudness

            5.3.1.3. Metering & Monitoring

            5.3.1.4. Call Recording

            5.3.1.5. Others

        5.3.2. Services

            5.3.2.1. Maintenance and Support Services

            5.3.2.2. Professional Services

    5.4. Y-o-Y Growth Trend Analysis By Component, 2018 to 2022

    5.5. Absolute $ Opportunity Analysis By Component, 2023 to 2033

6. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Industry

    6.1. Introduction / Key Findings

    6.2. Historical Market Size Value (US$ Million) Analysis By Industry, 2018 to 2022

    6.3. Current and Future Market Size Value (US$ Million) Analysis and Forecast By Industry, 2023 to 2033

        6.3.1. Government

        6.3.2. Banking, Financial Services, and Insurance

        6.3.3. Telecommunication & IT

        6.3.4. Media & Entertainment

        6.3.5. Healthcare

        6.3.6. Others

    6.4. Y-o-Y Growth Trend Analysis By Industry, 2018 to 2022

    6.5. Absolute $ Opportunity Analysis By Industry, 2023 to 2033

7. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Enterprise Type

    7.1. Introduction / Key Findings

    7.2. Historical Market Size Value (US$ Million) Analysis by Enterprise Type, 2018 to 2022

    7.3. Current and Future Market Size Value (US$ Million) Analysis and Forecast by Enterprise Type, 2023 to 2033

        7.3.1. Small & Medium Enterprises

        7.3.2. Large Enterprises

    7.4. Y-o-Y Growth Trend Analysis by Enterprise Type, 2018 to 2022

    7.5. Absolute $ Opportunity Analysis by Enterprise Type, 2023 to 2033

8. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Application

    8.1. Introduction / Key Findings

    8.2. Historical Market Size Value (US$ Million) Analysis By Application, 2018 to 2022

    8.3. Current and Future Market Size Value (US$ Million) Analysis and Forecast By Application, 2023 to 2033

        8.3.1. Law Enforcement Agencies

        8.3.2. Enterprise Employee Monitoring

        8.3.3. Broadcast Monitoring

        8.3.4. Sales and Internal Communication Monitoring

        8.3.5. Others

    8.4. Y-o-Y Growth Trend Analysis By Application, 2018 to 2022

    8.5. Absolute $ Opportunity Analysis By Application, 2023 to 2033

9. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Region

    9.1. Introduction

    9.2. Historical Market Size Value (US$ Million) Analysis By Region, 2018 to 2022

    9.3. Current Market Size Value (US$ Million) Analysis and Forecast By Region, 2023 to 2033

        9.3.1. North America

        9.3.2. Latin America

        9.3.3. Western Europe

        9.3.4. Eastern Europe

        9.3.5. South Asia and Pacific

        9.3.6. East Asia

        9.3.7. Middle East and Africa

    9.4. Market Attractiveness Analysis By Region

10. North America Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country

    10.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022

    10.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033

        10.2.1. By Country

            10.2.1.1. The USA

            10.2.1.2. Canada

        10.2.2. By Component

        10.2.3. By Industry

        10.2.4. By Enterprise Type

        10.2.5. By Application

    10.3. Market Attractiveness Analysis

        10.3.1. By Country

        10.3.2. By Component

        10.3.3. By Industry

        10.3.4. By Enterprise Type

        10.3.5. By Application

    10.4. Key Takeaways

11. Latin America Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country

    11.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022

    11.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033

        11.2.1. By Country

            11.2.1.1. Brazil

            11.2.1.2. Mexico

            11.2.1.3. Rest of Latin America

        11.2.2. By Component

        11.2.3. By Industry

        11.2.4. By Enterprise Type

        11.2.5. By Application

    11.3. Market Attractiveness Analysis

        11.3.1. By Country

        11.3.2. By Component

        11.3.3. By Industry

        11.3.4. By Enterprise Type

        11.3.5. By Application

    11.4. Key Takeaways

12. Western Europe Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country

    12.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022

    12.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033

        12.2.1. By Country

            12.2.1.1. Germany

            12.2.1.2. United Kingdom

            12.2.1.3. France

            12.2.1.4. Spain

            12.2.1.5. Italy

            12.2.1.6. Rest of Western Europe

        12.2.2. By Component

        12.2.3. By Industry

        12.2.4. By Enterprise Type

        12.2.5. By Application

    12.3. Market Attractiveness Analysis

        12.3.1. By Country

        12.3.2. By Component

        12.3.3. By Industry

        12.3.4. By Enterprise Type

        12.3.5. By Application

    12.4. Key Takeaways

13. Eastern Europe Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country

    13.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022

    13.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033

        13.2.1. By Country

            13.2.1.1. Poland

            13.2.1.2. Russia

            13.2.1.3. Czech Republic

            13.2.1.4. Romania

            13.2.1.5. Rest of Eastern Europe

        13.2.2. By Component

        13.2.3. By Industry

        13.2.4. By Enterprise Type

        13.2.5. By Application

    13.3. Market Attractiveness Analysis

        13.3.1. By Country

        13.3.2. By Component

        13.3.3. By Industry

        13.3.4. By Enterprise Type

        13.3.5. By Application

    13.4. Key Takeaways

14. South Asia and Pacific Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country

    14.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022

    14.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033

        14.2.1. By Country

            14.2.1.1. India

            14.2.1.2. Bangladesh

            14.2.1.3. Australia

            14.2.1.4. New Zealand

            14.2.1.5. Rest of South Asia and Pacific

        14.2.2. By Component

        14.2.3. By Industry

        14.2.4. By Enterprise Type

        14.2.5. By Application

    14.3. Market Attractiveness Analysis

        14.3.1. By Country

        14.3.2. By Component

        14.3.3. By Industry

        14.3.4. By Enterprise Type

        14.3.5. By Application

    14.4. Key Takeaways

15. East Asia Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country

    15.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022

    15.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033

        15.2.1. By Country

            15.2.1.1. China

            15.2.1.2. Japan

            15.2.1.3. South Korea

        15.2.2. By Component

        15.2.3. By Industry

        15.2.4. By Enterprise Type

        15.2.5. By Application

    15.3. Market Attractiveness Analysis

        15.3.1. By Country

        15.3.2. By Component

        15.3.3. By Industry

        15.3.4. By Enterprise Type

        15.3.5. By Application

    15.4. Key Takeaways

16. Middle East and Africa Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country

    16.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022

    16.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033

        16.2.1. By Country

            16.2.1.1. GCC Countries

            16.2.1.2. South Africa

            16.2.1.3. Israel

            16.2.1.4. Rest of MEA

        16.2.2. By Component

        16.2.3. By Industry

        16.2.4. By Enterprise Type

        16.2.5. By Application

    16.3. Market Attractiveness Analysis

        16.3.1. By Country

        16.3.2. By Component

        16.3.3. By Industry

        16.3.4. By Enterprise Type

        16.3.5. By Application

    16.4. Key Takeaways

17. Key Countries Market Analysis

    17.1. USA

        17.1.1. Pricing Analysis

        17.1.2. Market Share Analysis, 2022

            17.1.2.1. By Component

            17.1.2.2. By Industry

            17.1.2.3. By Enterprise Type

            17.1.2.4. By Application

    17.2. Canada

        17.2.1. Pricing Analysis

        17.2.2. Market Share Analysis, 2022

            17.2.2.1. By Component

            17.2.2.2. By Industry

            17.2.2.3. By Enterprise Type

            17.2.2.4. By Application

    17.3. Brazil

        17.3.1. Pricing Analysis

        17.3.2. Market Share Analysis, 2022

            17.3.2.1. By Component

            17.3.2.2. By Industry

            17.3.2.3. By Enterprise Type

            17.3.2.4. By Application

    17.4. Mexico

        17.4.1. Pricing Analysis

        17.4.2. Market Share Analysis, 2022

            17.4.2.1. By Component

            17.4.2.2. By Industry

            17.4.2.3. By Enterprise Type

            17.4.2.4. By Application

    17.5. Germany

        17.5.1. Pricing Analysis

        17.5.2. Market Share Analysis, 2022

            17.5.2.1. By Component

            17.5.2.2. By Industry

            17.5.2.3. By Enterprise Type

            17.5.2.4. By Application

    17.6. United Kingdom

        17.6.1. Pricing Analysis

        17.6.2. Market Share Analysis, 2022

            17.6.2.1. By Component

            17.6.2.2. By Industry

            17.6.2.3. By Enterprise Type

            17.6.2.4. By Application

    17.7. France

        17.7.1. Pricing Analysis

        17.7.2. Market Share Analysis, 2022

            17.7.2.1. By Component

            17.7.2.2. By Industry

            17.7.2.3. By Enterprise Type

            17.7.2.4. By Application

    17.8. Spain

        17.8.1. Pricing Analysis

        17.8.2. Market Share Analysis, 2022

            17.8.2.1. By Component

            17.8.2.2. By Industry

            17.8.2.3. By Enterprise Type

            17.8.2.4. By Application

    17.9. Italy

        17.9.1. Pricing Analysis

        17.9.2. Market Share Analysis, 2022

            17.9.2.1. By Component

            17.9.2.2. By Industry

            17.9.2.3. By Enterprise Type

            17.9.2.4. By Application

    17.10. Poland

        17.10.1. Pricing Analysis

        17.10.2. Market Share Analysis, 2022

            17.10.2.1. By Component

            17.10.2.2. By Industry

            17.10.2.3. By Enterprise Type

            17.10.2.4. By Application

    17.11. Russia

        17.11.1. Pricing Analysis

        17.11.2. Market Share Analysis, 2022

            17.11.2.1. By Component

            17.11.2.2. By Industry

            17.11.2.3. By Enterprise Type

            17.11.2.4. By Application

    17.12. Czech Republic

        17.12.1. Pricing Analysis

        17.12.2. Market Share Analysis, 2022

            17.12.2.1. By Component

            17.12.2.2. By Industry

            17.12.2.3. By Enterprise Type

            17.12.2.4. By Application

    17.13. Romania

        17.13.1. Pricing Analysis

        17.13.2. Market Share Analysis, 2022

            17.13.2.1. By Component

            17.13.2.2. By Industry

            17.13.2.3. By Enterprise Type

            17.13.2.4. By Application

    17.14. India

        17.14.1. Pricing Analysis

        17.14.2. Market Share Analysis, 2022

            17.14.2.1. By Component

            17.14.2.2. By Industry

            17.14.2.3. By Enterprise Type

            17.14.2.4. By Application

    17.15. Bangladesh

        17.15.1. Pricing Analysis

        17.15.2. Market Share Analysis, 2022

            17.15.2.1. By Component

            17.15.2.2. By Industry

            17.15.2.3. By Enterprise Type

            17.15.2.4. By Application

    17.16. Australia

        17.16.1. Pricing Analysis

        17.16.2. Market Share Analysis, 2022

            17.16.2.1. By Component

            17.16.2.2. By Industry

            17.16.2.3. By Enterprise Type

            17.16.2.4. By Application

    17.17. New Zealand

        17.17.1. Pricing Analysis

        17.17.2. Market Share Analysis, 2022

            17.17.2.1. By Component

            17.17.2.2. By Industry

            17.17.2.3. By Enterprise Type

            17.17.2.4. By Application

    17.18. China

        17.18.1. Pricing Analysis

        17.18.2. Market Share Analysis, 2022

            17.18.2.1. By Component

            17.18.2.2. By Industry

            17.18.2.3. By Enterprise Type

            17.18.2.4. By Application

    17.19. Japan

        17.19.1. Pricing Analysis

        17.19.2. Market Share Analysis, 2022

            17.19.2.1. By Component

            17.19.2.2. By Industry

            17.19.2.3. By Enterprise Type

            17.19.2.4. By Application

    17.20. South Korea

        17.20.1. Pricing Analysis

        17.20.2. Market Share Analysis, 2022

            17.20.2.1. By Component

            17.20.2.2. By Industry

            17.20.2.3. By Enterprise Type

            17.20.2.4. By Application

    17.21. GCC Countries

        17.21.1. Pricing Analysis

        17.21.2. Market Share Analysis, 2022

            17.21.2.1. By Component

            17.21.2.2. By Industry

            17.21.2.3. By Enterprise Type

            17.21.2.4. By Application

    17.22. South Africa

        17.22.1. Pricing Analysis

        17.22.2. Market Share Analysis, 2022

            17.22.2.1. By Component

            17.22.2.2. By Industry

            17.22.2.3. By Enterprise Type

            17.22.2.4. By Application

    17.23. Israel

        17.23.1. Pricing Analysis

        17.23.2. Market Share Analysis, 2022

            17.23.2.1. By Component

            17.23.2.2. By Industry

            17.23.2.3. By Enterprise Type

            17.23.2.4. By Application

18. Market Structure Analysis

    18.1. Competition Dashboard

    18.2. Competition Benchmarking

    18.3. Market Share Analysis of Top Players

        18.3.1. By Regional

        18.3.2. By Component

        18.3.3. By Industry

        18.3.4. By Enterprise Type

        18.3.5. By Application

19. Competition Analysis

    19.1. Competition Deep Dive

        19.1.1. AudioCodes Ltd.

            19.1.1.1. Overview

            19.1.1.2. Product Portfolio

            19.1.1.3. Profitability by Market Segments

            19.1.1.4. Sales Footprint

            19.1.1.5. Strategy Overview

                19.1.1.5.1. Marketing Strategy

        19.1.2. Behavox Ltd.

            19.1.2.1. Overview

            19.1.2.2. Product Portfolio

            19.1.2.3. Profitability by Market Segments

            19.1.2.4. Sales Footprint

            19.1.2.5. Strategy Overview

                19.1.2.5.1. Marketing Strategy

        19.1.3. Avaya Inc.

            19.1.3.1. Overview

            19.1.3.2. Product Portfolio

            19.1.3.3. Profitability by Market Segments

            19.1.3.4. Sales Footprint

            19.1.3.5. Strategy Overview

                19.1.3.5.1. Marketing Strategy

        19.1.4. Cisco Systems, Inc.

            19.1.4.1. Overview

            19.1.4.2. Product Portfolio

            19.1.4.3. Profitability by Market Segments

            19.1.4.4. Sales Footprint

            19.1.4.5. Strategy Overview

                19.1.4.5.1. Marketing Strategy

        19.1.5. Enghouse Interactive Inc.

            19.1.5.1. Overview

            19.1.5.2. Product Portfolio

            19.1.5.3. Profitability by Market Segments

            19.1.5.4. Sales Footprint

            19.1.5.5. Strategy Overview

                19.1.5.5.1. Marketing Strategy

        19.1.6. NICE Systems Ltd.

            19.1.6.1. Overview

            19.1.6.2. Product Portfolio

            19.1.6.3. Profitability by Market Segments

            19.1.6.4. Sales Footprint

            19.1.6.5. Strategy Overview

                19.1.6.5.1. Marketing Strategy

        19.1.7. Nuance Communication, Inc.

            19.1.7.1. Overview

            19.1.7.2. Product Portfolio

            19.1.7.3. Profitability by Market Segments

            19.1.7.4. Sales Footprint

            19.1.7.5. Strategy Overview

                19.1.7.5.1. Marketing Strategy

        19.1.8. Tata Communications Ltd.

            19.1.8.1. Overview

            19.1.8.2. Product Portfolio

            19.1.8.3. Profitability by Market Segments

            19.1.8.4. Sales Footprint

            19.1.8.5. Strategy Overview

                19.1.8.5.1. Marketing Strategy

        19.1.9. Intelligent Voice

            19.1.9.1. Overview

            19.1.9.2. Product Portfolio

            19.1.9.3. Profitability by Market Segments

            19.1.9.4. Sales Footprint

            19.1.9.5. Strategy Overview

                19.1.9.5.1. Marketing Strategy

        19.1.10. Nectar Services Corporation

            19.1.10.1. Overview

            19.1.10.2. Product Portfolio

            19.1.10.3. Profitability by Market Segments

            19.1.10.4. Sales Footprint

            19.1.10.5. Strategy Overview

                19.1.10.5.1. Marketing Strategy

        19.1.11. Fonetic

            19.1.11.1. Overview

            19.1.11.2. Product Portfolio

            19.1.11.3. Profitability by Market Segments

            19.1.11.4. Sales Footprint

            19.1.11.5. Strategy Overview

                19.1.11.5.1. Marketing Strategy

        19.1.12. Ameyo

            19.1.12.1. Overview

            19.1.12.2. Product Portfolio

            19.1.12.3. Profitability by Market Segments

            19.1.12.4. Sales Footprint

            19.1.12.5. Strategy Overview

                19.1.12.5.1. Marketing Strategy

20. Assumptions & Acronyms Used

21. Research Methodology

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