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Unified Communication as a Service (UCaaS) Market

Market Insights on Unified Communication as a Service (UCaaS) covering sales outlook, demand forecast & up-to-date key trends

Unified Communication as a Service Market By Solution (Software, Services), Enterprise Size (SMEs, Large Enterprises), Industry (BFSI, IT & Telecom, Healthcare, Retail & CPG, Travel & Hospitality, Transportation & Logistics, Military & Defense) & Region - Forecast to 2021 - 2031

UCaaS Industry Snapshot

[339 Pages Report] The Unified Communication as a Service (UCaaS) market revenue totalled US$ 19.6 Bn in 2020, according to Future Market Insights (FMI) analysis. Rising at a CAGR of 14.5% between 2021 and 2031, the overall market is expected to reach US$ 85.7 Bn by 2031.

The demand for UCaaS solutions will accelerate with top 5 providers holding around 36.5% of total market in 2020.

Newly released data on the UCaaS demand outlook indicates 12.8% y-o-y growth in 2021. Among industry vertical, share held by BFSI sector will remain highest among all. However, the IT & telecom segment will grow at 18.1% CAGR through the assessment period.

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Key Points Covered in Unified Communication as a Service (UCaaS) Market Survey

  • Market estimates and forecast 2016-2031
  • Key drivers and restraints impacting market growth
  • Segment-wise, Country-wise, and Region-wise Analysis
  • Competition Mapping and Benchmarking
  • Market Share Analysis
  • Key Product Innovations and Regulatory Climate
  • COVID-19 Impact on UCaaS market and how to Navigate
  • Recommendation on Key Winning Strategies

UCaaS Demand Outlook 2016-2020 Compared to 2021-2031 Forecast

Increasing demand for UCaaS from large as well as small and medium enterprises (SMEs) can be attributed to proliferation of mobility and Bring Your Own Device (BYOD) trends. The UCaaS demand is estimated to rise at 14.5% CAGR between 2021 and 2031 in comparison above 10.7% CAGR registered during 2016-2020.

Unified Communication as a Service (UCaaS) Market Download Report Brochure

The implementation of hosted solutions by enterprises to reduce costs and improve productivity is creating growth opportunities for the UCaaS market. Also, advantages of UCaaS over Unified Communication in terms of ROI, business continuity, speed, and flexibility are the factors increasing the popularity of UCaaS solutions.

Since its inception, unified communications (UC), has emerged as a cost-effective solution for various industries, such as healthcare, retail & CPG, and BFSI among others. Advent of cloud based unified communication solutions such as RingCentral and Mitel Networks Corporation, is shaping the way organizations manage their communication networks.?

For savvy IT and business leaders, present-day communications are already in the cloud. With the rise of 100% remote workforces, virtual teams need to be totally integrated, so they can connect and collaborate with all the tools necessary to do their jobs.

Unified Communications as a Service (UCaaS) delivers on that vision with resilient, cloud-based solutions that can be deployed more quickly—and for less—than an on-premises solution.

The global UCaaS growth scenario is anticipated to witness an increase in revenue from ~US$ 22.2 Bn in 2021 to ~US$ 85.7 Bn by 2031.

How is Rise in Demand for Remote Solutions shaping the Growth?

UCaaS has been at the center stage as the adoption of cloud solutions and services is increasing with each passing year. The demand for UCaaS is rising as businesses around the globe are looking to have more unified communications capabilities to ensure their ability to get work done and to acknowledge the cost and productivity benefits of cloud communications.

In the past few years, the continuous digitizing workspaces has increased the demand for remote solutions which is further creating opportunities for implementation of UCaaS solutions.

Besides this, the rising demand for mobile devices, applications, and a variety of collaboration tools is enabling employees to connect across geographies, platforms, and devices. This this further is transforming IT consumption trends and increasing adoption of cloud computing and UCaaS solutions.

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What Is the Impact of COVID-19 Crisis on UCaaS Demand?

COVID-19 pandemic has impacted every sector and due to social distancing norms organizations are steering towards digitalization to ensure safety of their employees.

Restrictions implemented to curb the spread of the virus have compelled organizations to reconsider the future of work, and what it might look like for employees. COVID-19 prompted many companies that didn’t have work-from-home policies, to scramble and put them in place, which many experts forecast will extend into the post-COVID-19 period.

The adoption of integrated UCaaS platform has increased in the pandemic owing to the current remote working mandates. Thus, the demand for UCaaS is estimated to grow around 10.3% to 12.8% Y-o-Y from 2019 to 2021.

Since many employees have started working from home due to COVID-19, video conferencing, web conferencing, collaborative meetings, mobile telephony and VoIP phone systems have become some of the most sought-after tools.

Unified Communication as a Service (UCaaS) Market Country-wise Insights

How big is the Opportunity for UCaaS Adoption in the U.S.?

North America is predicted to remain one of the most attractive markets during the forecast period, according to Future Market Insights. According to the study, the U.S. is expected to account for more than 83% of the North America share through 2031.

The UCaaS demand in the U.S. is projected to offer the most lucrative opportunity for revenue generation over the forecast period. The presence of various key players in the U.S. and proliferation of trends such as Work from Home (WFH) and Bring-Your-Own-Device (BYOD) are some of the key factors encouraging the adoption of UCaaS solutions in the country.

Moreover, increasing investments in digitizing IT infrastructure, rising popularity of cloud based communication solutions, growing mobile workers, and continuous increase in penetration of smart devices are some of the significant elements to segment the growth of UCaaS solutions in the U.S.

Why is Demand for UCaaS Increasing in ASEAN Countries?

Demand for UCaaS platforms in ASEAN countries is expected to rise at nearly 19% CAGR over the forecast period owing to growing remote workforce and continued digitization of work culture in these economies.

The presence of an increasing number of AI-development hubs in various ASEAN countries, such as Singapore and others has resulted in surge in number of startups that offer AI-related services to clients across the globe.

Furthermore, rapid penetration of smartphones and an aggressive rollout of high-speed internet at affordable tariffs in the region are y encouraging enterprises to opt for UCaaS solutions to allow people to work remotely.

This is typically driving the adoption of UCaaS solutions and platforms in the region and is expected to contribute to the overall demand during the forecast period.

As per the report, ASEAN countries is recognized as a primary industry, and it holds a major revenue share of 52.0% in 2020.

How is the U.K. Contributing towards the UCaaS Sales?

Demand for UCaaS solutions in the U.K. is estimated to total US$ 1,016.7 Mn by the end of 2021. Expansion of the retail industry in the U.K., together with the presence of major players such as 8x8, a US-based company, who is among the leading UCaaS providers has positively influenced market growth.

The company has expanded significantly in the Europe market, by making two major acquisitions of UK-based enterprises.? Furthermore, several network providers in the U.K. are likely to discontinue the integrated digital network services, resulting in the migration of carriers and customers towards IP connectivity services.

This major shift is driving the adoption of next-generation business communication solutions, such as UCaaS solutions and hosted private branch exchange (PBX), thereby propelling significant growth in the U.K.

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Unified Communication as a Service (UCaaS) Market Category-wise Insights

Why the Demand for Integrated UCaaS Platform/Suite Continuously Rising?

Based on software, integrated UCaaS platform/suite is expected to contribute nearly 64.5% of the overall share in 2021. UCaaS platforms provide a broad range of communication and collaboration applications and services in the cloud. The three main capability areas that UCaaS solutions cover are: voice/VoIP, audio and video conferencing, and instant messaging/chat. Many vendors also include team collaboration features, such as screen sharing or real-time document editing.

As a result, UCaaS platforms have become mainstream and are fast becoming the ultimate business communications technology of choice. This allows developers to add in even more capability into the platform, facilitating its growth along with that of businesses. These elements are estimated to create new growth avenues for integrated UCaaS platforms during the forecast period.

Why is UCaaS Application Higher in Large Enterprises than SMEs?

The large enterprises segment accounted for more than half of the overall demand for UCaaS in 2020. Contract and remote work is increasingly common, offering enterprises the agility to be responsive as well as strategic in order to maintain an edge in the marketplace.

Driven by the disruption, the B2B market has seen an influx of communication tools to cover every type of interaction conceivable. Companies use a range of different communication platforms and performance measurement tools to connect and align their diverse global workforce.

UCaaS supports flexible working and keeps a disparate global workforce connected, maintaining high productivity regardless of geographical location. Moreover, UCaaS works in collaboration with existing workplace applications such as video calling and messaging, and integrates with a range of tools. Therefore, enterprises undergoing digital transformation have transitioned their communications stacks to the cloud to consolidate their tools and take advantage of improvements in efficiency.

How is Application in IT & Telecom Sector Supporting Growth?

The IT & telecom sector is expected to expand at an impressive CAGR of 18.1% between 2021 and 2031. Incumbents of the IT & telecom industry often have to work with high-profile clients, such as federal organizations and government departments, which calls for efficient and secure exchange of information.

Also, the strong emphasis of several IT & telecom companies to roll out more efficient collaboration tools among their globally-distributed teams is driving the need to deploy UCaaS solutions. Thus, the growing need for privacy protection, data security, and seamless workplace integration is driving the adoption of UCaaS solutions by IT & telecom organizations.

Competitive Landscape

Intense competition and growing customer expectations are creating a storm in the global UCaaS market which is compelling solution providers to innovate and improve customer engagement. The accelerated shift by the customers to cloud communication is creating a demand for enhanced user productivity and flexibility and is creating the opportunities for advanced communications and collaboration tools.

For instance, in May 2021, 8x8, Inc. announced Experience Communications as a Service (XCaaS), a cloud communications deployment model that erases the boundary between Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). With XCaaS, organizations can support the communications requirements of all employees as they work together to deliver differentiated customer experiences.

Some of the leading companies operating in the market are:

  • 8x8 Inc.
  • Cisco Systems, Inc.
  • Google LLC
  • Microsoft Corporation
  • LogMeIn Inc.
  • RingCentral, Inc.
  • Mitel Networks Corporation
  • Fuze Inc.
  • Windstream Holdings, Inc.
  • ALE International
  • DIALPAD, INC.
  • Verizon Communications Inc.
  • NTT Communications Corporation
  • Vonage
  • Masergy Communications, Inc.
  • Avaya Inc.

*The list is not exhaustive, and only for representational purposes. Full competitive intelligence with SWOT analysis available in the report.

Scope of Report

Attribute

Details

Forecast Period

2021-2031

Historical Data Available for

2016-2020

Market Analysis

USD Million for Value

Key Countries Covered

US, Canada, Germany, U.K., France, Italy, Spain, Russia, China, Japan, South Korea, India, ASEAN, Australia & New Zealand, GCC Countries, Turkey, and South Africa

Key Segments Covered

Solution, Enterprise Size, Vertical, and Region

Key Companies Profiled

  • 8x8 Inc.
  • Cisco Systems, Inc.
  • Google LLC
  • Microsoft Corporation
  • LogMeIn Inc.
  • RingCentral, Inc.
  • Mitel Networks Corporation
  • Fuze Inc.
  • Windstream Holdings, Inc.
  • ALE International
  • DIALPAD, INC.
  • Verizon Communications Inc.
  • NTT Communications Corporation
  • Vonage
  • Masergy Communications, Inc.
  • Avaya Inc.

Report Coverage

Market Forecast, Company Share Analysis, Competition Intelligence, DROT Analysis, Market Dynamics and Challenges, and Strategic Growth Initiatives

Customization & Pricing

Available upon Request

UCaaS Outlook by Category

By Solution, UCaaS Solutions are segmented as:

  • Software
    • Integrated UCaaS Platform/Suite
    • Standalone Solutions
      • Audio & Video Conferencing
      • Hosted IP Telephony/VoIP
      • Collaboration Platform
      • Unified Messaging
  • Services
    • Professional Services
      • Integration & Deployment Service
      • Consulting Services
      • Support & Maintenance
    • Managed Services

By Enterprise Size, UCaaS Outlook is segmented as:

  • Small and Medium Enterprises (SMEs)
  • Large Enterprises

By Vertical, UCaaS Demand is segmented as:

  • BFSI
  • IT & Telecom
  • Healthcare
  • Retail & CPG
  • Travel & Hospitality
  • Transportation & Logistics
  • Military & Defense
  • Others

By Region, UCaaS Sales is segmented as:

  • North America
  • Latin America
  • Europe
  • East Asia
  • South Asia & Pacific
  • Middle East and Africa (MEA)

Frequently Asked Questions

South Asia & Pacific is projected to register strong growth in the global UCaaS market at a CAGR of above 19% during the forecast period. However, North America currently leads the global market, with market share of nearly 33% in 2021.

Hosted IP Telephony/VoIP is currently the most attractive in the market, accounting for over 40% of revenue generated in 2020. However, collaboration platforms is expected to witness robust CAGR of over 17% throughout the forecast period.

Some of the leading companies in this landscape are Cisco Systems, Inc., Microsoft Corporation, Google LLC, Vonage, RingCentral, Inc., and Verizon Communications Inc. among others. As per FMI, nearly 60% of the market share is currently covered by the top 15 players.

BFSI sector is expected to dominate the market over the forecast period, generating revenue of US$ 23.8 Bn by 2031. However, IT & telecom sector is estimated to boost majorly with a CAGR of 18.1% over the forecast period.

The UCaaS industry was valued at ~US$ 19.6 Bn in 2020, and is estimated to grow at an exceptional pace with a CAGR of 14.5% to reach US$ 85.7 Bn in 2031.

The UCaaS sales is expected to be valued at ~US$ 22.2 Bn by the end of 2021, and is likely to reach ~US$ 85.7 Bn by 2031.

The market in last 5 years (2016 – 2020) grew by a CAGR of 10.7%.

Key trends in the market includes: Focus on Training and Offering Advanced Solutions Growing Popularity of Three-Dimensional Video Conferencing Rising Demand for Remote Solutions to Boost Market Growth

The rising demand for cloud based communication, increase in mobile workers, and transformation and adoption of technologies such as AI, IoT, and analytics are the key factors driving the market growth.

Countries involved in providing UCaaS solutions include the U.S., Canada, France, and Japan.

The global UCaaS market is expected to register growth at 12.8% CAGR between 2020 and 2021.

Top 5 countries driving demand for UCaaS include the U.S., China, Germany, U.K., and ASEAN countries.

North America is predicted to remain one of the most attractive markets during the forecast period, according to Future Market Insights. According to the study, the U.S. is expected to account for more than 83% of the North America market through 2031.

The UCaaS industry in Europe is estimated to expand at a CAGR of 13.6% over the forecast period.

The UCaaS demand in Japan and South Korea was valued at US$ 1,197.0 Mn and US$ 754.8 Mn in 2020, respectively and is projected to register CAGR of 17.3% and 15.0% respectively between 2021 and 2031.

Table of Content

1. Executive Summary

    1.1. Global Market Outlook

    1.2. Demand Side Trends

    1.3. Supply Side Trends

    1.4. Analysis and Recommendations

2. Market Overview

    2.1. Market Coverage / Taxonomy

    2.2. Market Definition / Scope / Limitations

3. Key Market Trends

    3.1. Key Trends Impacting the Market

    3.2. Solution Innovation / Development Trends

4. UCaaS - Pricing Analysis

    4.1. Pricing Analysis, By Solution

    4.2. Average Pricing Analysis Benchmark

5. COVID-19 Pandemic Crisis Impact Analysis

    5.1. Impact of COVID-19 Pandemic Crisis on UCaaS Demand

        5.1.1. Pre-COVID-19 Growth Analysis 

        5.1.2. Post-COVID-19 Impact Analysis 

    5.2. Expected Recovery Scenario (Short-term / Mid-term / Long-term)

    5.3. Key Action Points for UCaaS Solution Providers

6. Market Structure Analysis

    6.1. Market Analysis by Tier of Companies 

    6.2. Market Share Analysis of Top Players

    6.3. Market Presence Analysis

        6.3.1. Regional footprint by Players

        6.3.2. Solution footprint by Players

        6.3.3. Channel footprint by Players

7. Global Unified Communication as a Service (UCaaS) Market Demand (in Value in US$ Mn) Analysis 2016-2020 and Forecast, 2021-2031

    7.1. Historical Market Value (US$ Mn) Analysis, 2016-2020

    7.2. Current and Future Market Value (US$ Mn) Projections, 2021-2031

        7.2.1. Y-o-Y Growth Trend Analysis

        7.2.2. Absolute $ Opportunity Analysis

8. Market Background

    8.1. Macro-Economic Factors

        8.1.1. Global GDP Growth Outlook

        8.1.2. Global Internet Penetration Trends

        8.1.3. Global IT Services Growth

    8.2. Forecast Factors - Relevance & Impact

        8.2.1. Economic Impact of COVID-19 Outbreak

        8.2.2. Historic Growth Rate of UCaaS Vendors

        8.2.3. ICT Spending 

        8.2.4. Cloud Computing Industry Outlook

    8.3. Value Chain

    8.4. Market Dynamics

        8.4.1. Drivers

        8.4.2. Restraints

        8.4.3. Opportunities

9. Global Unified Communication as a Service (UCaaS) Market Analysis 2016-2020 and Forecast 2021-2031, by Solution  

    9.1. Introduction / Key Findings

    9.2. Historical Market Size (US$ Mn) Analysis By Solution, 2016 - 2020

    9.3. Current and Future Market Size (US$ Mn) Analysis and Forecast By Solution, 2021 – 2031 

        9.3.1. Software

            9.3.1.1. Integrated UCaaS Platform/Suite

            9.3.1.2. Standalone Solutions 

                9.3.1.2.1. Audio & Video Conferencing 

                9.3.1.2.2. Hosted IP Telephony/VoIP

                9.3.1.2.3. Collaboration Platform

                9.3.1.2.4. Unified Messaging

        9.3.2. Services

            9.3.2.1. Professional Services

                9.3.2.1.1. Integration & Deployment Service

                9.3.2.1.2. Consulting Services

                9.3.2.1.3. Support & Maintenance

            9.3.2.2. Managed Services

    9.4. Market Attractiveness Analysis By Solution 

10. Global Unified Communication as a Service (UCaaS) Market Analysis 2016-2020 and Forecast 2021-2031, by Enterprise Size

    10.1. Introduction / Key Findings

    10.2. Historical Market Size (US$ Mn) Analysis By Enterprise Size, 2016 - 2020

    10.3. Current and Future Market Size (US$ Mn) Analysis and Forecast By Enterprise Size, 2021 - 2031

        10.3.1. Small and Medium Enterprises (SMEs)

        10.3.2. Large Enterprises

    10.4. Market Attractiveness Analysis By Enterprise Size

11. Global Unified Communication as a Service (UCaaS) Market Analysis 2016-2020 and Forecast 2021-2031, by Vertical

    11.1. Introduction / Key Findings

    11.2. Historical Market Size (US$ Mn) Analysis By Vertical, 2016 - 2020

    11.3. Current and Future Market Size (US$ Mn) Analysis and Forecast By Vertical, 2021 - 2031

        11.3.1. BFSI

        11.3.2. IT & Telecom

        11.3.3. Healthcare

        11.3.4. Retail & CPG

        11.3.5. Travel & Hospitality 

        11.3.6. Transportation & Logistics 

        11.3.7. Military & Defence 

        11.3.8. Others 

    11.4. Market Attractiveness Analysis By Vertical 

12. Global Unified Communication as a Service (UCaaS) Market Analysis 2016-2020 and Forecast 2021-2031, by Region

    12.1. Introduction / Key Findings

    12.2. Historical Market Size (US$ Mn) Analysis By Region, 2016 - 2020

    12.3. Current and Future Market Size (US$ Mn) Analysis and Forecast By Region, 2021 - 2031

        12.3.1. North America

        12.3.2. Latin America

        12.3.3. Europe

        12.3.4. East Asia

        12.3.5. South Asia & Pacific

        12.3.6. Middle East & Africa

    12.4. Market Attractiveness Analysis By Region

13. North America Unified Communication as a Service (UCaaS) Market Analysis 2016-2020 and Forecast 2021-2031

    13.1. Introduction

    13.2. Historical Market Size (US$ Mn) Trend Analysis By Market Taxonomy, 2016 - 2020

    13.3. Current and Future Market Size (US$ Mn) Forecast By Market Taxonomy, 2021 - 2031

        13.3.1. By Solution

        13.3.2. By Enterprise Size

        13.3.3. By Vertical

        13.3.4. By Country

            13.3.4.1. U.S.

            13.3.4.2. Canada

    13.4. Market Attractiveness Analysis

        13.4.1. By Solution

        13.4.2. By Enterprise Size

        13.4.3. By Vertical

        13.4.4. By Country

    13.5. Market Trends

    13.6. Key Market Participants - Intensity Mapping

14. Latin America Unified Communication as a Service (UCaaS) Market Analysis 2016-2020 and Forecast 2021-2031

    14.1. Introduction

    14.2. Historical Market Size (US$ Mn) Trend Analysis By Market Taxonomy, 2016 - 2020

    14.3. Current and Future Market Size (US$ Mn) Forecast By Market Taxonomy, 2021 - 2031

        14.3.1. By Solution 

        14.3.2. By Enterprise Size

        14.3.3. By Vertical

        14.3.4. By Country

            14.3.4.1. Brazil

            14.3.4.2. Mexico

            14.3.4.3. Rest of Latin America

    14.4. Market Attractiveness Analysis

        14.4.1. By Solution 

        14.4.2. By Enterprise Size

        14.4.3. By Vertical

        14.4.4. By Country

    14.5. Market Trends

    14.6. Key Market Participants - Intensity Mapping

15. Europe Unified Communication as a Service (UCaaS) Market Analysis 2016-2020 and Forecast 2021-2031

    15.1. Introduction

    15.2. Historical Market Size (US$ Mn) Trend Analysis By Market Taxonomy, 2016 - 2020

    15.3. Current and Future Market Size (US$ Mn) Forecast By Market Taxonomy, 2021 - 2031

        15.3.1. By Solution 

        15.3.2. By Enterprise Size

        15.3.3. By Vertical

        15.3.4. By Country

            15.3.4.1. Germany

            15.3.4.2. Italy

            15.3.4.3. France

            15.3.4.4. U.K.

            15.3.4.5. Spain

            15.3.4.6. BENELUX

            15.3.4.7. Russia

            15.3.4.8. Rest of Europe

    15.4. Market Attractiveness Analysis

        15.4.1. By Solution 

        15.4.2. By Enterprise Size

        15.4.3. By Vertical

        15.4.4. By Country

    15.5. Market Trends

    15.6. Key Market Participants - Intensity Mapping

16. East Asia Unified Communication as a Service (UCaaS) Market Analysis 2016-2020 and Forecast 2021-2031

    16.1. Introduction

    16.2. Historical Market Size (US$ Mn) Trend Analysis By Market Taxonomy, 2016 - 2020

    16.3. Current and Future Market Size (US$ Mn) Forecast By Market Taxonomy, 2021 - 2031

        16.3.1. By Solution 

        16.3.2. By Enterprise Size

        16.3.3. By Vertical

        16.3.4. By Country

            16.3.4.1. China

            16.3.4.2. Japan 

            16.3.4.3. South Korea 

    16.4. Market Attractiveness Analysis

        16.4.1. By Solution 

        16.4.2. By Enterprise Size

        16.4.3. By Vertical

        16.4.4. By Country

    16.5. Market Trends

    16.6. Key Market Participants - Intensity Mapping

17. South Asia & Pacific Unified Communication as a Service (UCaaS) Market Analysis 2016-2020 and Forecast 2021-2031

    17.1. Introduction

    17.2. Historical Market Size (US$ Mn) Trend Analysis By Market Taxonomy, 2016 - 2020

    17.3. Current and Future Market Size (US$ Mn) Forecast By Market Taxonomy, 2021 - 2031

        17.3.1. By Solution 

        17.3.2. By Enterprise Size

        17.3.3. By Vertical

        17.3.4. By Country

            17.3.4.1. India

            17.3.4.2. Thailand

            17.3.4.3. Indonesia

            17.3.4.4. Malaysia

            17.3.4.5. Oceania

            17.3.4.6. Rest of South Asia & Pacific

    17.4. Market Attractiveness Analysis

        17.4.1. By Solution 

        17.4.2. By Enterprise Size

        17.4.3. By Vertical

        17.4.4. By Country

    17.5. Market Trends

    17.6. Key Market Participants - Intensity Mapping

18. Middle East and Africa Unified Communication as a Service (UCaaS) Market Analysis 2016-2020 and Forecast 2021-2031

    18.1. Introduction

    18.2. Historical Market Size (US$ Mn) Trend Analysis By Market Taxonomy, 2016 - 2020

    18.3. Current and Future Market Size (US$ Mn) Forecast By Market Taxonomy, 2021 - 2031

        18.3.1. By Solution 

        18.3.2. By Enterprise Size

        18.3.3. By Vertical

        18.3.4. By Country

            18.3.4.1. GCC Countries

            18.3.4.2. Turkey

            18.3.4.3. Northern Africa

            18.3.4.4. South Africa

            18.3.4.5. Rest of Middle East and Africa

    18.4. Market Attractiveness Analysis

        18.4.1. By Solution 

        18.4.2. By Enterprise Size

        18.4.3. By Vertical

        18.4.4. By Country

    18.5. Market Trends

    18.6. Key Market Participants - Intensity Mapping

19. Key Countries Analysis- Unified Communication as a Service (UCaaS) Market

    19.1. U.S. Unified Communication as a Service (UCaaS) Market Analysis

        19.1.1. By Solution 

        19.1.2. By Enterprise Size

        19.1.3. By Vertical

    19.2. Canada Unified Communication as a Service (UCaaS) Market Analysis

        19.2.1. By Solution 

        19.2.2. By Enterprise Size

        19.2.3. By Vertical

    19.3. Mexico Unified Communication as a Service (UCaaS) Market Analysis

        19.3.1. By Solution 

        19.3.2. By Enterprise Size

        19.3.3. By Vertical

    19.4. Brazil Unified Communication as a Service (UCaaS) Market Analysis

        19.4.1. By Solution 

        19.4.2. By Enterprise Size

        19.4.3. By Vertical

    19.5. Germany Unified Communication as a Service (UCaaS) Market Analysis

        19.5.1. By Solution 

        19.5.2. By Enterprise Size

        19.5.3. By Vertical

    19.6. Italy Unified Communication as a Service (UCaaS) Market Analysis

        19.6.1. By Solution 

        19.6.2. By Enterprise Size

        19.6.3. By Vertical

    19.7. France Unified Communication as a Service (UCaaS) Market Analysis

        19.7.1. By Solution 

        19.7.2. By Enterprise Size

        19.7.3. By Vertical

    19.8. U.K. Unified Communication as a Service (UCaaS) Market Analysis

        19.8.1. By Solution 

        19.8.2. By Enterprise Size

        19.8.3. By Vertical

    19.9. Spain Unified Communication as a Service (UCaaS) Market Analysis

        19.9.1. By Solution 

        19.9.2. By Enterprise Size

        19.9.3. By Vertical

    19.10. BENELUX Unified Communication as a Service (UCaaS) Market Analysis

        19.10.1. By Solution 

        19.10.2. By Enterprise Size

        19.10.3. By Vertical

    19.11. Russia Unified Communication as a Service (UCaaS) Market Analysis

        19.11.1. By Solution 

        19.11.2. By Enterprise Size

        19.11.3. By Vertical

    19.12. China Unified Communication as a Service (UCaaS) Market Analysis

        19.12.1. By Solution 

        19.12.2. By Enterprise Size

        19.12.3. By Vertical

    19.13. Japan Unified Communication as a Service (UCaaS) Market Analysis

        19.13.1. By Solution 

        19.13.2. By Enterprise Size

        19.13.3. By Vertical

    19.14. South Korea Unified Communication as a Service (UCaaS) Market Analysis

        19.14.1. By Solution 

        19.14.2. By Enterprise Size

        19.14.3. By Vertical

    19.15. India Unified Communication as a Service (UCaaS) Market Analysis

        19.15.1. By Solution 

        19.15.2. By Enterprise Size

        19.15.3. By Vertical

    19.16. ASEAN Unified Communication as a Service (UCaaS) Market Analysis

        19.16.1. By Solution 

        19.16.2. By Enterprise Size

        19.16.3. By Vertical

    19.17. Australia and New Zealand Unified Communication as a Service (UCaaS) Market Analysis

        19.17.1. By Solution 

        19.17.2. By Enterprise Size

        19.17.3. By Vertical

    19.18. GCC Countries Unified Communication as a Service (UCaaS) Market Analysis

        19.18.1. By Solution 

        19.18.2. By Enterprise Size

        19.18.3. By Vertical

    19.19. Turkey Unified Communication as a Service (UCaaS) Market Analysis

        19.19.1. By Solution 

        19.19.2. By Enterprise Size

        19.19.3. By Vertical

    19.20. South Africa Unified Communication as a Service (UCaaS) Market Analysis

        19.20.1. By Solution 

        19.20.2. By Enterprise Size

        19.20.3. By Vertical

20. Competition Analysis

    20.1. Competition Dashboard

    20.2. Key Strategy, By Competition

    20.3. Competition Deep Dive 

        20.3.1. 8x8, Inc.

            20.3.1.1. Business Overview

            20.3.1.2. Solution Portfolio

            20.3.1.3. Profitability by Market Segments (Business Segment/Region)

            20.3.1.4. Market Development

            20.3.1.5. Strategy Overview

                20.3.1.5.1. Marketing Strategy

                20.3.1.5.2. Solution Strategy

        20.3.2. Cisco Systems, Inc.

            20.3.2.1. Business Overview

            20.3.2.2. Solution Portfolio

            20.3.2.3. Profitability by Market Segments (Business Segment/Region)

            20.3.2.4. Market Development

            20.3.2.5. Strategy Overview

                20.3.2.5.1. Marketing Strategy

                20.3.2.5.2. Solution Strategy

        20.3.3. Google LLC

            20.3.3.1. Business Overview

            20.3.3.2. Solution Portfolio

            20.3.3.3. Profitability by Market Segments (Business Segment/Region)

            20.3.3.4. Market Development

            20.3.3.5. Strategy Overview

                20.3.3.5.1. Marketing Strategy

                20.3.3.5.2. Solution Strategy

        20.3.4. Microsoft Corporation

            20.3.4.1. Business Overview

            20.3.4.2. Solution Portfolio

            20.3.4.3. Profitability by Market Segments (Business Segment/Region)

            20.3.4.4. Market Development

            20.3.4.5. Strategy Overview

                20.3.4.5.1. Marketing Strategy

                20.3.4.5.2. Solution Strategy

        20.3.5. LogMeIn Inc.

            20.3.5.1. Business Overview

            20.3.5.2. Solution Portfolio

            20.3.5.3. Profitability by Market Segments (Business Segment/Region)

            20.3.5.4. Market Development

            20.3.5.5. Strategy Overview

                20.3.5.5.1. Marketing Strategy

                20.3.5.5.2. Solution Strategy

        20.3.6. RingCentral, Inc.

            20.3.6.1. Business Overview

            20.3.6.2. Solution Portfolio

            20.3.6.3. Profitability by Market Segments (Business Segment/Region)

            20.3.6.4. Market Development

            20.3.6.5. Strategy Overview

                20.3.6.5.1. Marketing Strategy

                20.3.6.5.2. Solution Strategy

        20.3.7. Mitel Networks Corporation

            20.3.7.1. Business Overview

            20.3.7.2. Solution Portfolio

            20.3.7.3. Profitability by Market Segments (Business Segment/Region)

            20.3.7.4. Market Development

            20.3.7.5. Strategy Overview

                20.3.7.5.1. Marketing Strategy

                20.3.7.5.2. Solution Strategy

        20.3.8. Fuze Inc.

            20.3.8.1. Business Overview

            20.3.8.2. Solution Portfolio

            20.3.8.3. Profitability by Market Segments (Business Segment/Region)

            20.3.8.4. Market Development

            20.3.8.5. Strategy Overview

                20.3.8.5.1. Marketing Strategy

                20.3.8.5.2. Solution Strategy

        20.3.9. Windstream Holdings, Inc.

            20.3.9.1. Business Overview

            20.3.9.2. Solution Portfolio

            20.3.9.3. Profitability by Market Segments (Business Segment/Region)

            20.3.9.4. Market Development

            20.3.9.5. Strategy Overview

                20.3.9.5.1. Marketing Strategy

                20.3.9.5.2. Solution Strategy

        20.3.10. ALE International

            20.3.10.1. Business Overview

            20.3.10.2. Solution Portfolio

            20.3.10.3. Profitability by Market Segments (Business Segment/Region)

            20.3.10.4. Market Development

            20.3.10.5. Strategy Overview

                20.3.10.5.1. Marketing Strategy

                20.3.10.5.2. Solution Strategy

        20.3.11. DIALPAD, INC.

            20.3.11.1. Business Overview

            20.3.11.2. Solution Portfolio

            20.3.11.3. Profitability by Market Segments (Business Segment/Region)

            20.3.11.4. Market Development

            20.3.11.5. Strategy Overview

                20.3.11.5.1. Marketing Strategy

                20.3.11.5.2. Solution Strategy

        20.3.12. Verizon Communications Inc.

            20.3.12.1. Business Overview

            20.3.12.2. Solution Portfolio

            20.3.12.3. Profitability by Market Segments (Business Segment/Region)

            20.3.12.4. Market Development

            20.3.12.5. Strategy Overview

                20.3.12.5.1. Marketing Strategy

                20.3.12.5.2. Solution Strategy

        20.3.13. NTT Communications Corporation

            20.3.13.1. Business Overview

            20.3.13.2. Solution Portfolio

            20.3.13.3. Profitability by Market Segments (Business Segment/Region)

            20.3.13.4. Market Development

            20.3.13.5. Strategy Overview

                20.3.13.5.1. Marketing Strategy

                20.3.13.5.2. Solution Strategy

        20.3.14. Vonage

            20.3.14.1. Business Overview

            20.3.14.2. Solution Portfolio

            20.3.14.3. Profitability by Market Segments (Business Segment/Region)

            20.3.14.4. Market Development

            20.3.14.5. Strategy Overview

                20.3.14.5.1. Marketing Strategy

                20.3.14.5.2. Solution Strategy

        20.3.15. Masergy Communications, Inc.

            20.3.15.1. Business Overview

            20.3.15.2. Solution Portfolio

            20.3.15.3. Profitability by Market Segments (Business Segment/Region)

            20.3.15.4. Market Development

            20.3.15.5. Strategy Overview

                20.3.15.5.1. Marketing Strategy

                20.3.15.5.2. Solution Strategy

        20.3.16. Avaya Inc.

            20.3.16.1. Business Overview

            20.3.16.2. Solution Portfolio

            20.3.16.3. Profitability by Market Segments (Business Segment/Region)

            20.3.16.4. Market Development

            20.3.16.5. Strategy Overview

                20.3.16.5.1. Marketing Strategy

                20.3.16.5.2. Solution Strategy

21. Assumptions and Acronyms Used

22. Research Methodology

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List of Tables

Table 01: Global Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Analysis (2016 – 2020) by Solution

Table 02: Global Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Forecast (2021 – 2031) by Solution

Table 03: Global Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Analysis (2016 – 2020) by Enterprise Size

Table 04: Global Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Forecast (2021 – 2031) by Enterprise Size

Table 05: Global Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Analysis (2016 – 2020) by Vertical

Table 06: Global Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Forecast (2021 – 2031) by Vertical

Table 07: Global Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Analysis (2016 – 2020) by Region

Table 08: Global Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Forecast (2021 – 2031) by Region

Table 09: North America Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Analysis (2016 – 2020) by Solution

Table 10: North America Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Forecast (2021 – 2031) by Solution

Table 11: North America Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Analysis (2016 – 2020) by Enterprise Size

Table 12: North America Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Forecast (2021 – 2031) by Enterprise Size

Table 13: North America Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Analysis (2016 – 2020) by Vertical

Table 14: North America Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Forecast (2021 – 2031) by Vertical

Table 15: North America Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Analysis (2016 – 2020) by Country

Table 16: North America Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Forecast (2021 – 2031) by Country

Table 17: Latin America Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Analysis (2016 – 2020) by Solution

Table 18: Latin America Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Forecast (2021 – 2031) by Solution

Table 19: Latin America Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Analysis (2016 – 2020) by Enterprise Size

Table 20: Latin America Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Forecast (2021 – 2031) by Enterprise Size

Table 21: Latin America Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Analysis (2016 – 2020) by Vertical

Table 22: Latin America Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Forecast (2021 – 2031) by Vertical

Table 23: Latin America Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Analysis (2016 – 2020) by Country

Table 24: Latin America Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Forecast (2021 – 2031) by Country

Table 25: Europe Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Analysis (2016 – 2020) by Solution

Table 26: Europe Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Forecast (2021 – 2031) by Solution

Table 27: Europe Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Analysis (2016 – 2020) by Enterprise Size

Table 28: Europe Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Forecast (2021 – 2031) by Enterprise Size

Table 29: Europe Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Analysis (2016 – 2020) by Vertical

Table 30: Europe Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Forecast (2021 – 2031) by Vertical

Table 31: Europe Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Analysis (2016 – 2020) by Country

Table 32: Europe Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Forecast (2021 – 2031) by Country

Table 33: East Asia Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Analysis (2016 – 2020) by Solution

Table 34: East Asia Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Forecast (2021 – 2031) by Solution

Table 35: East Asia Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Analysis (2016 – 2020) by Enterprise Size

Table 36: East Asia Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Forecast (2021 – 2031) by Enterprise Size

Table 37: East Asia Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Analysis (2016 – 2020) by Vertical

Table 38: East Asia Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Forecast (2021 – 2031) by Vertical

Table 39: East Asia Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Analysis (2016 – 2020) by Country

Table 40: East Asia Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Forecast (2021 – 2031) by Country

Table 41: South Asia & Pacific Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Analysis (2016 – 2020) by Solution

Table 42: South Asia & Pacific Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Forecast (2021 – 2031) by Solution

Table 43: South Asia & Pacific Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Analysis (2016 – 2020) by Enterprise Size

Table 44: South Asia & Pacific Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Forecast (2021 – 2031) by Enterprise Size

Table 45: South Asia & Pacific Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Analysis (2016 – 2020) by Vertical

Table 46: South Asia & Pacific Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Forecast (2021 – 2031) by Vertical

Table 47: South Asia & Pacific Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Analysis (2016 – 2020) by Country

Table 48: South Asia & Pacific Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Forecast (2021 – 2031) by Country

Table 49: Middle East & Africa Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Analysis (2016 – 2020) by Solution

Table 50: Middle East & Africa Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Forecast (2021 – 2031) by Solution

Table 51: Middle East & Africa Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Analysis (2016 – 2020) by Enterprise Size

Table 52: Middle East & Africa Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Forecast (2021 – 2031) by Enterprise Size

Table 53: Middle East & Africa Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Analysis (2016 – 2020) by Vertical

Table 54: Middle East & Africa Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Forecast (2021 – 2031) by Vertical

Table 55: Middle East & Africa Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Analysis (2016 – 2020) by Country

Table 56: Middle East & Africa Unified Communication as a Service (UCaaS) Market Value (US$ Mn) Forecast (2021 – 2031) by Country

Sudip Saha
Principal Consultant
LinkedIn
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List of Charts

Figure 01: Global Unified Communication as a Service (UCaaS) Market Size (US$ Mn) and Y-o-Y Growth Rate from 2021-2031

Figure 02: Global Unified Communication as a Service (UCaaS) Market Size and Y-o-Y Growth Rate from 2021-2031

Figure 03: Global Unified Communication as a Service (UCaaS) Market Value (US$ Mn), 2016-2020

Figure 04: Global Unified Communication as a Service (UCaaS) Market Value (US$ Mn), 2021-2031

Figure 05: Global Unified Communication as a Service (UCaaS) Market Value Share Analysis (2021 – 2031) by Solution

Figure 06: Global Unified Communication as a Service (UCaaS) Market Value Y-o-Y Growth Trend Analysis (2019 – 2031) by Solution

Figure 07: Global Unified Communication as a Service (UCaaS) Market Attractiveness by Solution

Figure 08: Global Unified Communication as a Service (UCaaS) Market Value Share Analysis (2021 – 2031) by Enterprise Size

Figure 09: Global Unified Communication as a Service (UCaaS) Market Value Y-o-Y Growth Trend Analysis (2019 – 2031) by Enterprise Size

Figure 10: Global Unified Communication as a Service (UCaaS) Market Attractiveness by Enterprise Size

Figure 11: Global Unified Communication as a Service (UCaaS) Market Value Share Analysis (2021 – 2031) by Vertical

Figure 12: Global Unified Communication as a Service (UCaaS) Market Value Y-o-Y Growth Trend Analysis (2019 – 2031) by Vertical

Figure 13: Global Unified Communication as a Service (UCaaS) Market Attractiveness by Vertical

Figure 14: Global Unified Communication as a Service (UCaaS) Market Value Share Analysis (2021 – 2031) by Region

Figure 15: Global Unified Communication as a Service (UCaaS) Market Value Y-o-Y Growth Trend Analysis (2019 – 2031) by Region

Figure 16: Global Unified Communication as a Service (UCaaS) Market Attractiveness by Region

Figure 17: North America Unified Communication as a Service (UCaaS) Market Absolute $ Opportunity (US$ Mn), 2016 – 2031

Figure 18: Latin America Unified Communication as a Service (UCaaS) Market Absolute $ Opportunity (US$ Mn), 2016 – 2031

Figure 19: Europe Unified Communication as a Service (UCaaS) Market Absolute $ Opportunity (US$ Mn), 2016 – 2031

Figure 20: East Asia Unified Communication as a Service (UCaaS) Market Absolute $ Opportunity (US$ Mn), 2016 – 2031

Figure 21: South Asia and Pacific Unified Communication as a Service (UCaaS) Market Absolute $ Opportunity (US$ Mn), 2016 – 2031

Figure 22: Middle East and Africa Unified Communication as a Service (UCaaS) Market Absolute $ Opportunity (US$ Mn), 2016 – 2031

Figure 23: North America Unified Communication as a Service (UCaaS) Market Value (US$ Mn), 2016-2020

Figure 24: North America Unified Communication as a Service (UCaaS) Market Value (US$ Mn), 2021-2031

Figure 25: North America Unified Communication as a Service (UCaaS) Market Value Share Analysis (2021 – 2031) by Solution

Figure 26: North America Unified Communication as a Service (UCaaS) Market Value Y-o-Y Growth Trend Analysis (2019 – 2031) by Solution

Figure 27: North America Unified Communication as a Service (UCaaS) Market Attractiveness by Solution

Figure 28: North America Unified Communication as a Service (UCaaS) Market Value Share Analysis (2021 – 2031) by Enterprise Size

Figure 29: North America Unified Communication as a Service (UCaaS) Market Value Y-o-Y Growth Trend Analysis (2019 – 2031) by Enterprise Size

Figure 30: North America Unified Communication as a Service (UCaaS) Market Attractiveness by Enterprise Size

Figure 31: North America Unified Communication as a Service (UCaaS) Market Value Share Analysis (2021 – 2031) by Vertical

Figure 32: North America Unified Communication as a Service (UCaaS) Market Value Y-o-Y Growth Trend Analysis (2019 – 2031) by Vertical

Figure 33: North America Unified Communication as a Service (UCaaS) Market Attractiveness by Vertical

Figure 34: North America Unified Communication as a Service (UCaaS) Market Value Share Analysis (2021 – 2031) by Country

Figure 35: North America Unified Communication as a Service (UCaaS) Market Value Y-o-Y Growth Trend Analysis (2019 – 2031) by Country

Figure 36: North America Unified Communication as a Service (UCaaS) Market Attractiveness by Country

Figure 37: U.S. Unified Communication as a Service (UCaaS) Market Absolute $ Opportunity (US$ Mn), 2016 – 2031

Figure 38: Canada Unified Communication as a Service (UCaaS) Market Absolute $ Opportunity (US$ Mn), 2016 – 2031

Figure 39: Latin America Unified Communication as a Service (UCaaS) Market Value (US$ Mn), 2016-2020

Figure 40: Latin America Unified Communication as a Service (UCaaS) Market Value (US$ Mn), 2021-2031

Figure 41: Latin America Unified Communication as a Service (UCaaS) Market Value Share Analysis (2021 – 2031) by Solution

Figure 42: Latin America Unified Communication as a Service (UCaaS) Market Value Y-o-Y Growth Trend Analysis (2019 – 2031) by Solution

Figure 43: Latin America Unified Communication as a Service (UCaaS) Market Attractiveness by Solution

Figure 44: Latin America Unified Communication as a Service (UCaaS) Market Value Share Analysis (2021 – 2031) by Enterprise Size

Figure 45: Latin America Unified Communication as a Service (UCaaS) Market Value Y-o-Y Growth Trend Analysis (2019 – 2031) by Enterprise Size

Figure 46: Latin America Unified Communication as a Service (UCaaS) Market Attractiveness by Enterprise Size

Figure 47: Latin America Unified Communication as a Service (UCaaS) Market Value Share Analysis (2021 – 2031) by Vertical

Figure 48: Latin America Unified Communication as a Service (UCaaS) Market Value Y-o-Y Growth Trend Analysis (2019 – 2031) by Vertical

Figure 49: Latin America Unified Communication as a Service (UCaaS) Market Attractiveness by Vertical

Figure 50: Latin America Unified Communication as a Service (UCaaS) Market Value Share Analysis (2021 – 2031) by Country

Figure 51: Latin America Unified Communication as a Service (UCaaS) Market Value Y-o-Y Growth Trend Analysis (2019 – 2031) by Country

Figure 52: Latin America Unified Communication as a Service (UCaaS) Market Attractiveness by Country

Figure 53: Brazil Unified Communication as a Service (UCaaS) Market Absolute $ Opportunity (US$ Mn), 2016 – 2031

Figure 54: Mexico Unified Communication as a Service (UCaaS) Market Absolute $ Opportunity (US$ Mn), 2016 – 2031

Figure 55: Rest of Latin America Unified Communication as a Service (UCaaS) Market Absolute $ Opportunity (US$ Mn), 2016 – 2031

Figure 56: Europe Unified Communication as a Service (UCaaS) Market Value (US$ Mn), 2016-2020

Figure 57: Europe Unified Communication as a Service (UCaaS) Market Value (US$ Mn), 2021-2031

Figure 58: Europe Unified Communication as a Service (UCaaS) Market Value Share Analysis (2021 – 2031) by Solution

Figure 59: Europe Unified Communication as a Service (UCaaS) Market Value Y-o-Y Growth Trend Analysis (2019 – 2031) by Solution

Figure 60: Europe Unified Communication as a Service (UCaaS) Market Attractiveness by Solution

Figure 61: Europe Unified Communication as a Service (UCaaS) Market Value Share Analysis (2021 – 2031) by Enterprise Size

Figure 62: Europe Unified Communication as a Service (UCaaS) Market Value Y-o-Y Growth Trend Analysis (2019 – 2031) by Enterprise Size

Figure 63: Europe Unified Communication as a Service (UCaaS) Market Attractiveness by Enterprise Size

Figure 64: Europe Unified Communication as a Service (UCaaS) Market Value Share Analysis (2021 – 2031) by Vertical

Figure 65: Europe Unified Communication as a Service (UCaaS) Market Value Y-o-Y Growth Trend Analysis (2019 – 2031) by Vertical

Figure 66: Europe Unified Communication as a Service (UCaaS) Market Attractiveness by Vertical

Figure 67: Europe Unified Communication as a Service (UCaaS) Market Value Share Analysis (2021 – 2031) by Country

Figure 68: Europe Unified Communication as a Service (UCaaS) Market Value Y-o-Y Growth Trend Analysis (2019 – 2031) by Country

Figure 69: Europe Unified Communication as a Service (UCaaS) Market Attractiveness by Country

Figure 70: Germany Unified Communication as a Service (UCaaS) Market Absolute $ Opportunity (US$ Mn), 2016 – 2031

Figure 71: Italy Unified Communication as a Service (UCaaS) Market Absolute $ Opportunity (US$ Mn), 2016 – 2031

Figure 72: U.K. Unified Communication as a Service (UCaaS) Market Absolute $ Opportunity (US$ Mn), 2016 – 2031

Figure 73: France Unified Communication as a Service (UCaaS) Market Absolute $ Opportunity (US$ Mn), 2016 – 2031

Figure 74: Spain Unified Communication as a Service (UCaaS) Market Absolute $ Opportunity (US$ Mn), 2016 – 2031

Figure 75: BENELUX Unified Communication as a Service (UCaaS) Market Absolute $ Opportunity (US$ Mn), 2016 – 2031

Figure 76: Russia Unified Communication as a Service (UCaaS) Market Absolute $ Opportunity (US$ Mn), 2016 – 2031

Figure 77: Rest of Europe Unified Communication as a Service (UCaaS) Market Absolute $ Opportunity (US$ Mn), 2016 – 2031

Figure 78: East Asia Unified Communication as a Service (UCaaS) Market Value (US$ Mn), 2016-2020

Figure 79: East Asia Unified Communication as a Service (UCaaS) Market Value (US$ Mn), 2021-2031

Figure 80: East Asia Unified Communication as a Service (UCaaS) Market Value Share Analysis (2021 – 2031) by Solution

Figure 81: East Asia Unified Communication as a Service (UCaaS) Market Value Y-o-Y Growth Trend Analysis (2019 – 2031) by Solution

Figure 82: East Asia Unified Communication as a Service (UCaaS) Market Attractiveness by Solution

Figure 83: East Asia Unified Communication as a Service (UCaaS) Market Value Share Analysis (2021 – 2031) by Enterprise Size

Figure 84: East Asia Unified Communication as a Service (UCaaS) Market Value Y-o-Y Growth Trend Analysis (2019 – 2031) by Enterprise Size

Figure 85: East Asia Unified Communication as a Service (UCaaS) Market Attractiveness by Enterprise Size

Figure 86: East Asia Unified Communication as a Service (UCaaS) Market Value Share Analysis (2021 – 2031) by Vertical

Figure 87: East Asia Unified Communication as a Service (UCaaS) Market Value Y-o-Y Growth Trend Analysis (2019 – 2031) by Vertical

Figure 88: East Asia Unified Communication as a Service (UCaaS) Market Attractiveness by Vertical

Figure 89: East Asia Unified Communication as a Service (UCaaS) Market Value Share Analysis (2021 – 2031) by Country

Figure 90: East Asia Unified Communication as a Service (UCaaS) Market Value Y-o-Y Growth Trend Analysis (2019 – 2031) by Country

Figure 91: East Asia Unified Communication as a Service (UCaaS) Market Attractiveness by Country

Figure 92: China Unified Communication as a Service (UCaaS) Market Absolute $ Opportunity (US$ Mn), 2016 – 2031

Figure 93: Japan Unified Communication as a Service (UCaaS) Market Absolute $ Opportunity (US$ Mn), 2016 – 2031

Figure 94: South Korea Unified Communication as a Service (UCaaS) Market Absolute $ Opportunity (US$ Mn), 2016 – 2031

Figure 95: South Asia & Pacific Unified Communication as a Service (UCaaS) Market Value (US$ Mn), 2016-2020

Figure 96: South Asia & Pacific Unified Communication as a Service (UCaaS) Market Value (US$ Mn), 2021-2031

Figure 97: South Asia & Pacific Unified Communication as a Service (UCaaS) Market Value Share Analysis (2021 – 2031) by Solution

Figure 98: South Asia & Pacific Unified Communication as a Service (UCaaS) Market Value Y-o-Y Growth Trend Analysis (2019 – 2031) by Solution

Figure 99: South Asia & Pacific Unified Communication as a Service (UCaaS) Market Attractiveness by Solution

Figure 100: South Asia & Pacific Unified Communication as a Service (UCaaS) Market Value Share Analysis (2021 – 2031) by Enterprise Size

Figure 101: South Asia & Pacific Unified Communication as a Service (UCaaS) Market Value Y-o-Y Growth Trend Analysis (2019 – 2031) by Enterprise Size

Figure 102: South Asia & Pacific Unified Communication as a Service (UCaaS) Market Attractiveness by Enterprise Size

Figure 103: South Asia & Pacific Unified Communication as a Service (UCaaS) Market Value Share Analysis (2021 – 2031) by Vertical

Figure 104: South Asia & Pacific Unified Communication as a Service (UCaaS) Market Value Y-o-Y Growth Trend Analysis (2019 – 2031) by Vertical

Figure 105: South Asia & Pacific Unified Communication as a Service (UCaaS) Market Attractiveness by Vertical

Figure 106: South Asia & Pacific Unified Communication as a Service (UCaaS) Market Value Share Analysis (2021 – 2031) by Country

Figure 107: South Asia & Pacific Unified Communication as a Service (UCaaS) Market Value Y-o-Y Growth Trend Analysis (2019 – 2031) by Country

Figure 108: South Asia & Pacific Unified Communication as a Service (UCaaS) Market Attractiveness by Country

Figure 109: India Access Control Market Absolute $ Opportunity (US$ Mn), 2016 – 2031

Figure 110: ASEAN Access Control Market Absolute $ Opportunity (US$ Mn), 2016 – 2031

Figure 111: Australia & New Zealand Access Control Market Absolute $ Opportunity (US$ Mn), 2016 – 2031

Figure 112: Rest of South Asia & Pacific Access Control Market Absolute $ Opportunity (US$ Mn), 2016 – 2031

Figure 113: Middle East & Africa Unified Communication as a Service (UCaaS) Market Value (US$ Mn), 2016-2020

Figure 114: Middle East & Africa Unified Communication as a Service (UCaaS) Market Value (US$ Mn), 2021-2031

Figure 115: Middle East & Africa Unified Communication as a Service (UCaaS) Market Value Share Analysis (2021 – 2031) by Solution

Figure 116: Middle East & Africa Unified Communication as a Service (UCaaS) Market Value Y-o-Y Growth Trend Analysis (2019 – 2031) by Solution

Figure 117: Middle East & Africa Unified Communication as a Service (UCaaS) Market Attractiveness by Solution

Figure 118: Middle East & Africa Unified Communication as a Service (UCaaS) Market Value Share Analysis (2021 – 2031) by Enterprise Size

Figure 119: Middle East & Africa Unified Communication as a Service (UCaaS) Market Value Y-o-Y Growth Trend Analysis (2019 – 2031) by Enterprise Size

Figure 120: Middle East & Africa Unified Communication as a Service (UCaaS) Market Attractiveness by Enterprise Size

Figure 121: Middle East & Africa Unified Communication as a Service (UCaaS) Market Value Share Analysis (2021 – 2031) by Vertical

Figure 122: Middle East & Africa Unified Communication as a Service (UCaaS) Market Value Y-o-Y Growth Trend Analysis (2019 – 2031) by Vertical

Figure 123: Middle East & Africa Unified Communication as a Service (UCaaS) Market Attractiveness by Vertical

Figure 124: Middle East & Africa Unified Communication as a Service (UCaaS) Market Value Share Analysis (2021 – 2031) by Country

Figure 125: Middle East & Africa Unified Communication as a Service (UCaaS) Market Value Y-o-Y Growth Trend Analysis (2019 – 2031) by Country

Figure 126: Middle East & Africa Unified Communication as a Service (UCaaS) Market Attractiveness by Country

Figure 127: GCC Countries Unified Communication as a Service (UCaaS) Market Absolute $ Opportunity (US$ Mn), 2016 – 2031

Figure 128: Turkey Unified Communication as a Service (UCaaS) Market Absolute $ Opportunity (US$ Mn), 2016 – 2031

Figure 129: South Africa Unified Communication as a Service (UCaaS) Market Absolute $ Opportunity (US$ Mn), 2016 – 2031

Figure 130: Rest of Middle East and Africa Unified Communication as a Service (UCaaS) Market Absolute $ Opportunity (US$ Mn), 2016 – 2031

Figure 131: U.S. Unified Communication as a Service (UCaaS) Market Incremental Opportunity Share Analysis, 2021 – 2031

Figure 132: Canada Unified Communication as a Service (UCaaS) Market Incremental Opportunity Share Analysis, 2021 – 2031

Figure 133: Brazil Unified Communication as a Service (UCaaS) Market Incremental Opportunity Share Analysis, 2021 – 2031

Figure 134: Mexico Unified Communication as a Service (UCaaS) Market Incremental Opportunity Share Analysis, 2021 – 2031

Figure 135: Germany Unified Communication as a Service (UCaaS) Market Incremental Opportunity Share Analysis, 2021 – 2031

Figure 136: Italy Unified Communication as a Service (UCaaS) Market Incremental Opportunity Share Analysis, 2021 – 2031

Figure 137: France Unified Communication as a Service (UCaaS) Market Incremental Opportunity Share Analysis, 2021 – 2031

Figure 138: U.K. Unified Communication as a Service (UCaaS) Market Incremental Opportunity Share Analysis, 2021 – 2031

Figure 139: Spain Unified Communication as a Service (UCaaS) Market Incremental Opportunity Share Analysis, 2021 – 2031

Figure 140: BENELUX Unified Communication as a Service (UCaaS) Market Incremental Opportunity Share Analysis, 2021 – 2031

Figure 141: Russia Unified Communication as a Service (UCaaS) Market Incremental Opportunity Share Analysis, 2021 – 2031

Figure 142: China Unified Communication as a Service (UCaaS) Market Incremental Opportunity Share Analysis, 2021 – 2031

Figure 143: Japan Unified Communication as a Service (UCaaS) Market Incremental Opportunity Share Analysis, 2021 – 2031

Figure 144: South Korea Unified Communication as a Service (UCaaS) Market Incremental Opportunity Share Analysis, 2021 – 2031

Figure 145: India Unified Communication as a Service (UCaaS) Market Incremental Opportunity Share Analysis, 2021 – 2031

Figure 146: ASEAN Unified Communication as a Service (UCaaS) Market Incremental Opportunity Share Analysis, 2021 – 2031

Figure 147: Australia & New Zealand Unified Communication as a Service (UCaaS) Market Incremental Opportunity Share Analysis, 2021 – 2031

Figure 148: GCC Countries Unified Communication as a Service (UCaaS) Market Incremental Opportunity Share Analysis, 2021 – 2031

Figure 149: Turkey Unified Communication as a Service (UCaaS) Market Incremental Opportunity Share Analysis, 2021 – 2031

Figure 150: South Africa Unified Communication as a Service (UCaaS) Market Incremental Opportunity Share Analysis, 2021 – 2031

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