A Detailed Analysis of Conversation Intelligence Software Market by On-premise, and Cloud-based.
Manufacturers Offer Conversation Intelligence Software to Improve Customer Service, and Reduce Human Errors with Better Consumer Experiences. FMI Decodes Many Opportunities with China, the United Kingdom, Japan, and 20+ More Countries
The Conversation intelligence software market is capturing a valuation of US$ 22.8 billion in 2023 and is predicted to reach US$ 46.8 billion by 2033. The market is registering a CAGR of 7.4% during the forecast period. Increasing demand for AI-powered customer support services is expected to be the most significant factor driving the market in the forecast period.
Increasing customer engagement through various social media platforms is likely to give several opportunities for expansion to players in the forecast period. Also, rising demand for better customer support among industries like media and entertainment, BFSI, and others, is projected to augment the market size by 2033.
Attribute
Details
Market CAGR (2023 to 2033)
7.4%
Market Valuation (2023)
US$ 22.8 billion
Market Valuation (2033)
US$ 46.8 billion
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What are the Significant Factors Driving the Global Conversation Intelligence Software Market?
Growing Demand for AI-Powered Customer Support Services to Augment the Market Size
The conversation AI market is expected to garner significant market value during the forecast period owing to the rise in demand for AI-powered customer support services.
An increase in demand for AI-based Gartner chatbots is projected to be another salient factor propelling the market growth in the forecast period. Also, the rise in demand can be attributed to the growing requirement for AI-based chatbots to stay informed during COVID-19.
The growing focus on customer engagement is anticipated to play an important role in strengthening the industry's growth in the forecast period. Moreover, increased deployment of Omni channel methods is anticipated to positively impact the market in the coming time.
With automation, firms can obtain high productivity with less manual power. Per LivePerson, a ConversationAI solution provider, customers spend 80% of their time messaging through their devices. In addition, about 57 billion conversations occur every year globally in contact centers, and US$ 1.2 trillion is spent on voice calls in centers worldwide.
What are the Restraining Factors in the Global Conversation Intelligence Software Market?
The adoption of conversation AI solutions is rising across various spheres since it offers services such as customer services and other productive engagement models. On the other hand, consumers lack knowledge about chatbots, digital personal assistants, virtual assistants, and other benefits.
The lack of accuracy in chatbots and virtual assistants is another cause hampering the rise in the market during the forecast period. Chatbots and virtual assistants are likely to take some more time to offer accuracy, which could be at par with humans.
India and Brazil are large consumers of smartphones. However, the awareness of such technologies is much less than in developed nations. A recent study conducted by HubSpot reveals that there is only 37% of AI awareness among consumers. 63% of consumers do not realize that they are using AI technologies.
SMEs in developing nations are reluctant to adopt virtual assistance for their business processes, in turn hindering market growth during the forecast period.
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What are Emerging Opportunities in the Global Market?
Increasing usage of AI and NLP technologies has made organizations capable of building smart agents and performing tasks integrated with other various platforms.
There is an emerging opportunity for integrating new specifications, such as gesture recognition, in conversation AI offerings. Enabling gesture recognition capabilities within conversation AI allows users to monitor conversation devices without speaking or touching. Established players in the market are taking various efforts to add innovation to the software. For instance,
Google announced support for seven new languages for actions on Google Assistant. After this update, the company now offers 16 languages, and developers can implement new actions using Dialogflow and its NLP capabilities.
Conversation Intelligence Software Market, 2018 to 2022 Historical Sales, Compared to 2023 to 2033 Future Outlook
The market was valued at US$ 17.5 billion in 2018 and US$ 21.6 billion in 2022, with a CAGR of 5.3%. The market is driven by increasing demand for voice-enabled devices, artificial intelligence, and virtual assistance among end-user industries. These industries are retail, real estate, Information Technology, and others.
The rising adoption of artificial intelligence solutions in businesses to enhance customer services and operational efficiency fueled the global market. Furthermore, conversation artificial intelligence can automate business processes to reduce costs and value-added activities and free up human resources.
The global market grew at a moderate pace in the historical period and is estimated to grow by capturing huge revenue during the forecast period.
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Comparative Analysis of the Adjacent Conversation Intelligence Software Market
Conversation Intelligence Software Market:
Attributes
Conversation Intelligence Software Market
CAGR (2023 to 2033)
7.4%
Value (2023)
US$ 22.8 billion
Value (2033)
US$ 46.8 billion
Trends
Surging demand for AI-based chatbots for enhanced customer engagement is anticipated to propel the market in the forecast period.
Opportunities
The growing usage of AI and NLP technologies is expected to offer significant opportunities to the players. Integration of new specifications such as gesture recognition is an emerging opportunity for the players.
Blockchain AI Market:
Attributes
Blockchain AI Market
CAGR (2023 to 2033)
68%
Value (2023)
US$ 0.01 billion
Value (2033)
US$ 2.10 billion
Trends
Increasing venture capital funding in blockchain technology and the significantly rising adoption of blockchain solutions for smart contracts, payment, and digital identities are expected to boost the market growth.
Opportunities
Integration of blockchain, IoT, and AI is expected to offer significant market opportunities for market growth in the coming time.
AI-Powered Storage Market:
Attributes
AI-Powered Storage Market
CAGR (2023 to 2033)
18.9%
Value (2023)
US$ 25.27 billion
Value (2033)
US$ 142.68 billion
Trends
An increasing number of connected devices and the growing adoption of cloud-based services are projected to be key factors driving the market in the forecast period.
Opportunities
Increasing usage of AI-powered storage in the BFSI sector is expected to offer significant opportunities to the vendors in the assessment period.
What is the Segmentation Analysis of the Global Conversation Intelligence Software Market?
Based on deployment mode, the global market can be segmented into cloud-based and on-premise. The global market can be segmented based on end-users into SMEs and Large Enterprises. Based on vertical, the global market can be segmented into IT & Telecommunications, retail, BFSI, Real Estate, and others.
According to the analysis, the cloud-based segment is expected to garner a notable market share by deployment mode. The segment is anticipated to exhibit a CAGR of 7.8% during the forecast period. Moreover, the segment's growth can be attributed to its efficiency, and it offers strategically driven insights. It can automate complex and repetitive tasks to enhance productivity.
By vertical, the BFSI is estimated to exhibit a 6.6% CAGR during the forecast period. The segment's growth can be attributed to the presence of various opportunities. The sector is widely opting for modern analytics. Also, the growing deployment of AI in the banking sector has propelled the demand for other services, such as payment gateways, digital wallets, and others.
What is the Regional Analysis of the Global Conversation Intelligence Software Market?
With the rising demand for better customer support service to develop customer retention initiatives, North America is expected to dominate the market in the forecast period. According to analysis, the United States is anticipated to participate significantly in strengthening the regional market.
The country is likely to garner US$ 15.5 billion, recording a CAGR of 7% during the forecast period. Players in the country are taking various initiatives that are likely to benefit the market in the country. For instance,
In March 2022, Invoca announced Invoca for Healthcare, a new conversation intelligence solution that aids healthcare organizations in growing patient acquisition, enhancing access to care, and offering fine-quality patient-first experiences.
The United States is securing a share of 17.6% in the global market during the forecast period.
Regarding market size, Europe is anticipated to secure the second position in the global market. The region's expansion can be attributed to the increasing demand for lessening organizations' workloads regarding customer engagement and retention.
As per the analysis, the United Kingdom is likely to significantly contribute to developing the regional market and is anticipated to garner US$ 1.8 billion in 2032 while exhibiting a CAGR of 6.6% from 2023 to 2033.
Europe is estimated to capture a share of 22.1% of the global market by 2033. However, the United Kingdom is estimated to register a CAGR of 6.4% during the forecast period.
Asia Pacific is projected to be a notably growing region during the forecast period. The growth of the regional market can be attributed to the presence of significantly evolving countries. Additionally, increasing research and development initiatives among players are expected to augment the market size in the region. For instance,
In March 2022, Kore.ai opened its global research and development center in Hyderabad to ramp up hiring.
The participation of China, India, South Korea, and Japan is significant, propelling the market growth in the forecast period. As per the analysis, China is estimated at US$ 3 billion while exhibiting a CAGR of 6.8% during the forecast period.
Japan is anticipated to reach US$ 2.4 billion while recording a growth rate of 5.7% by 2032, while South Korea is observed at US$ 1.4 billion, flourishing at a CAGR of 5.1% in the assessment period. India is capturing a CAGR of 8.1% in the global market by 2033.
What is the Contribution of Key Players to the Global Conversation Intelligence Software Market?
Key players in the global market include AffectLayer Inc, Active.ai, Avaamo, CallRail Inc, and Avoma Inc. These key players are vital in expanding the global market by developing unique and innovative products. Key players invest much in research and development activities to offer improved products as per consumers' requirements.
Key players are adopting several marketing tactics to upsurge the global market such as mergers, collaborations, acquisitions, product launches, and agreements.
Other Prominent Players Working in the Global Market
Active.ai
AffectLayer Inc.
Avaamo
Avoma Inc.
CallRail Inc.
Cogito Corporation
ExecVision Inc.
Gong.io
Invoca
KreatoSoftware Inc.
Netcore Solutions
Refract Software Ltd.
Recent Developments in the Global Market:
In April 2021, Microsoft announced the acquisition of Nuance Communications. Nuance Communications is an AI-based technology company. The transaction took place for USD 19.7 billion in cash. The initiative is estimated to increase Microsoft’s capabilities in voice recognition and transcription technology.
In September 2021, Astro, a new robot was disclosed. It was principally designed to help customers with certain tasks such as home monitoring and keeping in touch with family.
In September 2021, Baidu and China Gas Holdings inked an agreement to drive digital and intelligent transformation in the energy and power sector with unique solutions based on Baidu AI Cloud.
Scope of Report
Attribute
Details
Forecast Period
2023 to 2033
Historical Data Available for
2018 to 2022
Market Analysis
US$ billion for Value
Key Countries Covered
The United States, The United Kingdom, Japan, India, China, Australia, Germany
Key Segments Covered
Deployment
End User
Verticle
Region
Key Companies Profiled
Active.ai
AffectLayer Inc.
Avaamo
Avoma Inc.
CallRail Inc.
Cogito Corporation
ExecVision Inc.
Gong.io
Invoca
KreatoSoftware Inc.
Netcore Solutions
Refract Software Ltd.
Report Coverage
Market Forecast, Company Share Analysis, Competition Intelligence, DROT Analysis, Market Dynamics and Challenges, and Strategic Growth Initiatives
Customization & Pricing
Available upon Request
Conversation Intelligence Software Market by Category
By Deployment:
On-premise
Cloud-based
By End Users:
SMEs
Large Enterprises
By Vertical:
IT & Telecommunications
Retail
BFSI
Real Estate
Other Verticals
By Region:
North America
Latin America
Europe
Asia Pacific
The Middle East and Africa
Frequently Asked Questions
Trends include the rise of remote work, the importance of data-driven decision-making, and the integration of AI and natural language processing (NLP) technologies.
It's used across industries, including sales, customer support, call centers, and marketing, to enhance communication effectiveness.
AI algorithms can identify patterns in conversations, extract insights, and provide recommendations for improving communication and customer interactions.
Insights include understanding customer pain points, competitor mentions, successful sales techniques, and compliance monitoring.
Challenges include handling large volumes of data, ensuring data privacy and security, and providing accurate sentiment analysis across various languages and dialects.
Table of Content
1. Executive Summary
1.1. Global Market Outlook
1.2. Demand-side Trends
1.3. Supply-side Trends
1.4. Technology Roadmap Analysis
1.5. Analysis and Recommendations
2. Market Overview
2.1. Market Coverage / Taxonomy
2.2. Market Definition / Scope / Limitations
3. Market Background
3.1. Market Dynamics
3.1.1. Drivers
3.1.2. Restraints
3.1.3. Opportunity
3.1.4. Trends
3.2. Scenario Forecast
3.2.1. Demand in Optimistic Scenario
3.2.2. Demand in Likely Scenario
3.2.3. Demand in Conservative Scenario
3.3. Opportunity Map Analysis
3.4. Investment Feasibility Matrix
3.5. PESTLE and Porter’s Analysis
3.6. Regulatory Landscape
3.6.1. By Key Regions
3.6.2. By Key Countries
3.7. Regional Parent Market Outlook
4. Global Market Analysis 2018 to 2022 and Forecast, 2023 to 2033
4.1. Historical Market Size Value (US$ Million) Analysis, 2018 to 2022
4.2. Current and Future Market Size Value (US$ Million) Projections, 2023 to 2033
4.2.1. Y-o-Y Growth Trend Analysis
4.2.2. Absolute $ Opportunity Analysis
5. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Deployment
5.1. Introduction / Key Findings
5.2. Historical Market Size Value (US$ Million) Analysis By Deployment, 2018 to 2022
5.3. Current and Future Market Size Value (US$ Million) Analysis and Forecast By Deployment, 2023 to 2033
5.3.1. On-premise
5.3.2. Cloud-based
5.4. Y-o-Y Growth Trend Analysis By Deployment, 2018 to 2022
5.5. Absolute $ Opportunity Analysis By Deployment, 2023 to 2033
6. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By End Users
6.1. Introduction / Key Findings
6.2. Historical Market Size Value (US$ Million) Analysis By End Users, 2018 to 2022
6.3. Current and Future Market Size Value (US$ Million) Analysis and Forecast By End Users, 2023 to 2033
6.3.1. SMEs
6.3.2. Large Enterprises
6.4. Y-o-Y Growth Trend Analysis By End Users, 2018 to 2022
6.5. Absolute $ Opportunity Analysis By End Users, 2023 to 2033
7. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Vertical
7.1. Introduction / Key Findings
7.2. Historical Market Size Value (US$ Million) Analysis by Vertical, 2018 to 2022
7.3. Current and Future Market Size Value (US$ Million) Analysis and Forecast by Vertical, 2023 to 2033
7.3.1. IT & Telecommunications
7.3.2. Retail
7.3.3. BFSI
7.3.4. Real Estate
7.3.5. Others
7.4. Y-o-Y Growth Trend Analysis by Vertical, 2018 to 2022
7.5. Absolute $ Opportunity Analysis by Vertical, 2023 to 2033
8. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Region
8.1. Introduction
8.2. Historical Market Size Value (US$ Million) Analysis By Region, 2018 to 2022
8.3. Current Market Size Value (US$ Million) Analysis and Forecast By Region, 2023 to 2033
8.3.1. North America
8.3.2. Latin America
8.3.3. Europe
8.3.4. South Asia
8.3.5. East Asia
8.3.6. Oceania
8.3.7. MEA
8.4. Market Attractiveness Analysis By Region
9. North America Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
9.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022
9.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033
9.2.1. By Country
9.2.1.1. The USA
9.2.1.2. Canada
9.2.2. By Deployment
9.2.3. By End Users
9.2.4. By Vertical
9.3. Market Attractiveness Analysis
9.3.1. By Country
9.3.2. By Deployment
9.3.3. By End Users
9.3.4. By Vertical
9.4. Key Takeaways
10. Latin America Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
10.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022
10.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033
10.2.1. By Country
10.2.1.1. Brazil
10.2.1.2. Mexico
10.2.1.3. Rest of Latin America
10.2.2. By Deployment
10.2.3. By End Users
10.2.4. By Vertical
10.3. Market Attractiveness Analysis
10.3.1. By Country
10.3.2. By Deployment
10.3.3. By End Users
10.3.4. By Vertical
10.4. Key Takeaways
11. Europe Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
11.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022
11.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033
11.2.1. By Country
11.2.1.1. Germany
11.2.1.2. United Kingdom
11.2.1.3. France
11.2.1.4. Spain
11.2.1.5. Italy
11.2.1.6. Rest of Europe
11.2.2. By Deployment
11.2.3. By End Users
11.2.4. By Vertical
11.3. Market Attractiveness Analysis
11.3.1. By Country
11.3.2. By Deployment
11.3.3. By End Users
11.3.4. By Vertical
11.4. Key Takeaways
12. South Asia Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
12.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022
12.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033
12.2.1. By Country
12.2.1.1. India
12.2.1.2. Malaysia
12.2.1.3. Singapore
12.2.1.4. Thailand
12.2.1.5. Rest of South Asia
12.2.2. By Deployment
12.2.3. By End Users
12.2.4. By Vertical
12.3. Market Attractiveness Analysis
12.3.1. By Country
12.3.2. By Deployment
12.3.3. By End Users
12.3.4. By Vertical
12.4. Key Takeaways
13. East Asia Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
13.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022
13.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033
13.2.1. By Country
13.2.1.1. China
13.2.1.2. Japan
13.2.1.3. South Korea
13.2.2. By Deployment
13.2.3. By End Users
13.2.4. By Vertical
13.3. Market Attractiveness Analysis
13.3.1. By Country
13.3.2. By Deployment
13.3.3. By End Users
13.3.4. By Vertical
13.4. Key Takeaways
14. Oceania Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
14.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022
14.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033
14.2.1. By Country
14.2.1.1. Australia
14.2.1.2. New Zealand
14.2.2. By Deployment
14.2.3. By End Users
14.2.4. By Vertical
14.3. Market Attractiveness Analysis
14.3.1. By Country
14.3.2. By Deployment
14.3.3. By End Users
14.3.4. By Vertical
14.4. Key Takeaways
15. MEA Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
15.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022
15.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033
15.2.1. By Country
15.2.1.1. GCC Countries
15.2.1.2. South Africa
15.2.1.3. Israel
15.2.1.4. Rest of MEA
15.2.2. By Deployment
15.2.3. By End Users
15.2.4. By Vertical
15.3. Market Attractiveness Analysis
15.3.1. By Country
15.3.2. By Deployment
15.3.3. By End Users
15.3.4. By Vertical
15.4. Key Takeaways
16. Key Countries Market Analysis
16.1. USA
16.1.1. Pricing Analysis
16.1.2. Market Share Analysis, 2022
16.1.2.1. By Deployment
16.1.2.2. By End Users
16.1.2.3. By Vertical
16.2. Canada
16.2.1. Pricing Analysis
16.2.2. Market Share Analysis, 2022
16.2.2.1. By Deployment
16.2.2.2. By End Users
16.2.2.3. By Vertical
16.3. Brazil
16.3.1. Pricing Analysis
16.3.2. Market Share Analysis, 2022
16.3.2.1. By Deployment
16.3.2.2. By End Users
16.3.2.3. By Vertical
16.4. Mexico
16.4.1. Pricing Analysis
16.4.2. Market Share Analysis, 2022
16.4.2.1. By Deployment
16.4.2.2. By End Users
16.4.2.3. By Vertical
16.5. Germany
16.5.1. Pricing Analysis
16.5.2. Market Share Analysis, 2022
16.5.2.1. By Deployment
16.5.2.2. By End Users
16.5.2.3. By Vertical
16.6. United Kingdom
16.6.1. Pricing Analysis
16.6.2. Market Share Analysis, 2022
16.6.2.1. By Deployment
16.6.2.2. By End Users
16.6.2.3. By Vertical
16.7. France
16.7.1. Pricing Analysis
16.7.2. Market Share Analysis, 2022
16.7.2.1. By Deployment
16.7.2.2. By End Users
16.7.2.3. By Vertical
16.8. Spain
16.8.1. Pricing Analysis
16.8.2. Market Share Analysis, 2022
16.8.2.1. By Deployment
16.8.2.2. By End Users
16.8.2.3. By Vertical
16.9. Italy
16.9.1. Pricing Analysis
16.9.2. Market Share Analysis, 2022
16.9.2.1. By Deployment
16.9.2.2. By End Users
16.9.2.3. By Vertical
16.10. India
16.10.1. Pricing Analysis
16.10.2. Market Share Analysis, 2022
16.10.2.1. By Deployment
16.10.2.2. By End Users
16.10.2.3. By Vertical
16.11. Malaysia
16.11.1. Pricing Analysis
16.11.2. Market Share Analysis, 2022
16.11.2.1. By Deployment
16.11.2.2. By End Users
16.11.2.3. By Vertical
16.12. Singapore
16.12.1. Pricing Analysis
16.12.2. Market Share Analysis, 2022
16.12.2.1. By Deployment
16.12.2.2. By End Users
16.12.2.3. By Vertical
16.13. Thailand
16.13.1. Pricing Analysis
16.13.2. Market Share Analysis, 2022
16.13.2.1. By Deployment
16.13.2.2. By End Users
16.13.2.3. By Vertical
16.14. China
16.14.1. Pricing Analysis
16.14.2. Market Share Analysis, 2022
16.14.2.1. By Deployment
16.14.2.2. By End Users
16.14.2.3. By Vertical
16.15. Japan
16.15.1. Pricing Analysis
16.15.2. Market Share Analysis, 2022
16.15.2.1. By Deployment
16.15.2.2. By End Users
16.15.2.3. By Vertical
16.16. South Korea
16.16.1. Pricing Analysis
16.16.2. Market Share Analysis, 2022
16.16.2.1. By Deployment
16.16.2.2. By End Users
16.16.2.3. By Vertical
16.17. Australia
16.17.1. Pricing Analysis
16.17.2. Market Share Analysis, 2022
16.17.2.1. By Deployment
16.17.2.2. By End Users
16.17.2.3. By Vertical
16.18. New Zealand
16.18.1. Pricing Analysis
16.18.2. Market Share Analysis, 2022
16.18.2.1. By Deployment
16.18.2.2. By End Users
16.18.2.3. By Vertical
16.19. GCC Countries
16.19.1. Pricing Analysis
16.19.2. Market Share Analysis, 2022
16.19.2.1. By Deployment
16.19.2.2. By End Users
16.19.2.3. By Vertical
16.20. South Africa
16.20.1. Pricing Analysis
16.20.2. Market Share Analysis, 2022
16.20.2.1. By Deployment
16.20.2.2. By End Users
16.20.2.3. By Vertical
16.21. Israel
16.21.1. Pricing Analysis
16.21.2. Market Share Analysis, 2022
16.21.2.1. By Deployment
16.21.2.2. By End Users
16.21.2.3. By Vertical
17. Market Structure Analysis
17.1. Competition Dashboard
17.2. Competition Benchmarking
17.3. Market Share Analysis of Top Players
17.3.1. By Regional
17.3.2. By Deployment
17.3.3. By End Users
17.3.4. By Vertical
18. Competition Analysis
18.1. Competition Deep Dive
18.1.1. Active.ai
18.1.1.1. Overview
18.1.1.2. Product Portfolio
18.1.1.3. Profitability by Market Segments
18.1.1.4. Sales Footprint
18.1.1.5. Strategy Overview
18.1.1.5.1. Marketing Strategy
18.1.2. AffectLayer Inc.
18.1.2.1. Overview
18.1.2.2. Product Portfolio
18.1.2.3. Profitability by Market Segments
18.1.2.4. Sales Footprint
18.1.2.5. Strategy Overview
18.1.2.5.1. Marketing Strategy
18.1.3. Avaamo
18.1.3.1. Overview
18.1.3.2. Product Portfolio
18.1.3.3. Profitability by Market Segments
18.1.3.4. Sales Footprint
18.1.3.5. Strategy Overview
18.1.3.5.1. Marketing Strategy
18.1.4. Avoma Inc.
18.1.4.1. Overview
18.1.4.2. Product Portfolio
18.1.4.3. Profitability by Market Segments
18.1.4.4. Sales Footprint
18.1.4.5. Strategy Overview
18.1.4.5.1. Marketing Strategy
18.1.5. CallRail Inc.
18.1.5.1. Overview
18.1.5.2. Product Portfolio
18.1.5.3. Profitability by Market Segments
18.1.5.4. Sales Footprint
18.1.5.5. Strategy Overview
18.1.5.5.1. Marketing Strategy
18.1.6. Cogito Corporation
18.1.6.1. Overview
18.1.6.2. Product Portfolio
18.1.6.3. Profitability by Market Segments
18.1.6.4. Sales Footprint
18.1.6.5. Strategy Overview
18.1.6.5.1. Marketing Strategy
18.1.7. ExecVision Inc.
18.1.7.1. Overview
18.1.7.2. Product Portfolio
18.1.7.3. Profitability by Market Segments
18.1.7.4. Sales Footprint
18.1.7.5. Strategy Overview
18.1.7.5.1. Marketing Strategy
18.1.8. Gong.io
18.1.8.1. Overview
18.1.8.2. Product Portfolio
18.1.8.3. Profitability by Market Segments
18.1.8.4. Sales Footprint
18.1.8.5. Strategy Overview
18.1.8.5.1. Marketing Strategy
18.1.9. Invoca
18.1.9.1. Overview
18.1.9.2. Product Portfolio
18.1.9.3. Profitability by Market Segments
18.1.9.4. Sales Footprint
18.1.9.5. Strategy Overview
18.1.9.5.1. Marketing Strategy
18.1.10. KreatoSoftware Inc.
18.1.10.1. Overview
18.1.10.2. Product Portfolio
18.1.10.3. Profitability by Market Segments
18.1.10.4. Sales Footprint
18.1.10.5. Strategy Overview
18.1.10.5.1. Marketing Strategy
18.1.11. Netcore Solutions
18.1.11.1. Overview
18.1.11.2. Product Portfolio
18.1.11.3. Profitability by Market Segments
18.1.11.4. Sales Footprint
18.1.11.5. Strategy Overview
18.1.11.5.1. Marketing Strategy
18.1.12. Refract Software Ltd.
18.1.12.1. Overview
18.1.12.2. Product Portfolio
18.1.12.3. Profitability by Market Segments
18.1.12.4. Sales Footprint
18.1.12.5. Strategy Overview
18.1.12.5.1. Marketing Strategy
19. Assumptions & Acronyms Used20. Research Methodology
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List of Tables
Table 1: Global Market Value (US$ Million) Forecast by Region, 2018 to 2033
Table 2: Global Market Value (US$ Million) Forecast by Deployment, 2018 to 2033
Table 3: Global Market Value (US$ Million) Forecast by End Users, 2018 to 2033
Table 4: Global Market Value (US$ Million) Forecast by Vertical, 2018 to 2033
Table 5: North America Market Value (US$ Million) Forecast by Country, 2018 to 2033
Table 6: North America Market Value (US$ Million) Forecast by Deployment, 2018 to 2033
Table 7: North America Market Value (US$ Million) Forecast by End Users, 2018 to 2033
Table 8: North America Market Value (US$ Million) Forecast by Vertical, 2018 to 2033
Table 9: Latin America Market Value (US$ Million) Forecast by Country, 2018 to 2033
Table 10: Latin America Market Value (US$ Million) Forecast by Deployment, 2018 to 2033
Table 11: Latin America Market Value (US$ Million) Forecast by End Users, 2018 to 2033
Table 12: Latin America Market Value (US$ Million) Forecast by Vertical, 2018 to 2033
Table 13: Europe Market Value (US$ Million) Forecast by Country, 2018 to 2033
Table 14: Europe Market Value (US$ Million) Forecast by Deployment, 2018 to 2033
Table 15: Europe Market Value (US$ Million) Forecast by End Users, 2018 to 2033
Table 16: Europe Market Value (US$ Million) Forecast by Vertical, 2018 to 2033
Table 17: South Asia Market Value (US$ Million) Forecast by Country, 2018 to 2033
Table 18: South Asia Market Value (US$ Million) Forecast by Deployment, 2018 to 2033
Table 19: South Asia Market Value (US$ Million) Forecast by End Users, 2018 to 2033
Table 20: South Asia Market Value (US$ Million) Forecast by Vertical, 2018 to 2033
Table 21: East Asia Market Value (US$ Million) Forecast by Country, 2018 to 2033
Table 22: East Asia Market Value (US$ Million) Forecast by Deployment, 2018 to 2033
Table 23: East Asia Market Value (US$ Million) Forecast by End Users, 2018 to 2033
Table 24: East Asia Market Value (US$ Million) Forecast by Vertical, 2018 to 2033
Table 25: Oceania Market Value (US$ Million) Forecast by Country, 2018 to 2033
Table 26: Oceania Market Value (US$ Million) Forecast by Deployment, 2018 to 2033
Table 27: Oceania Market Value (US$ Million) Forecast by End Users, 2018 to 2033
Table 28: Oceania Market Value (US$ Million) Forecast by Vertical, 2018 to 2033
Table 29: MEA Market Value (US$ Million) Forecast by Country, 2018 to 2033
Table 30: MEA Market Value (US$ Million) Forecast by Deployment, 2018 to 2033
Table 31: MEA Market Value (US$ Million) Forecast by End Users, 2018 to 2033
Table 32: MEA Market Value (US$ Million) Forecast by Vertical, 2018 to 2033
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List of Charts
Figure 1: Global Market Value (US$ Million) by Deployment, 2023 to 2033
Figure 2: Global Market Value (US$ Million) by End Users, 2023 to 2033
Figure 3: Global Market Value (US$ Million) by Vertical, 2023 to 2033
Figure 4: Global Market Value (US$ Million) by Region, 2023 to 2033
Figure 5: Global Market Value (US$ Million) Analysis by Region, 2018 to 2033
Figure 6: Global Market Value Share (%) and BPS Analysis by Region, 2023 to 2033
Figure 7: Global Market Y-o-Y Growth (%) Projections by Region, 2023 to 2033
Figure 8: Global Market Value (US$ Million) Analysis by Deployment, 2018 to 2033
Figure 9: Global Market Value Share (%) and BPS Analysis by Deployment, 2023 to 2033
Figure 10: Global Market Y-o-Y Growth (%) Projections by Deployment, 2023 to 2033
Figure 11: Global Market Value (US$ Million) Analysis by End Users, 2018 to 2033
Figure 12: Global Market Value Share (%) and BPS Analysis by End Users, 2023 to 2033
Figure 13: Global Market Y-o-Y Growth (%) Projections by End Users, 2023 to 2033
Figure 14: Global Market Value (US$ Million) Analysis by Vertical, 2018 to 2033
Figure 15: Global Market Value Share (%) and BPS Analysis by Vertical, 2023 to 2033
Figure 16: Global Market Y-o-Y Growth (%) Projections by Vertical, 2023 to 2033
Figure 17: Global Market Attractiveness by Deployment, 2023 to 2033
Figure 18: Global Market Attractiveness by End Users, 2023 to 2033
Figure 19: Global Market Attractiveness by Vertical, 2023 to 2033
Figure 20: Global Market Attractiveness by Region, 2023 to 2033
Figure 21: North America Market Value (US$ Million) by Deployment, 2023 to 2033
Figure 22: North America Market Value (US$ Million) by End Users, 2023 to 2033
Figure 23: North America Market Value (US$ Million) by Vertical, 2023 to 2033
Figure 24: North America Market Value (US$ Million) by Country, 2023 to 2033
Figure 25: North America Market Value (US$ Million) Analysis by Country, 2018 to 2033
Figure 26: North America Market Value Share (%) and BPS Analysis by Country, 2023 to 2033
Figure 27: North America Market Y-o-Y Growth (%) Projections by Country, 2023 to 2033
Figure 28: North America Market Value (US$ Million) Analysis by Deployment, 2018 to 2033
Figure 29: North America Market Value Share (%) and BPS Analysis by Deployment, 2023 to 2033
Figure 30: North America Market Y-o-Y Growth (%) Projections by Deployment, 2023 to 2033
Figure 31: North America Market Value (US$ Million) Analysis by End Users, 2018 to 2033
Figure 32: North America Market Value Share (%) and BPS Analysis by End Users, 2023 to 2033
Figure 33: North America Market Y-o-Y Growth (%) Projections by End Users, 2023 to 2033
Figure 34: North America Market Value (US$ Million) Analysis by Vertical, 2018 to 2033
Figure 35: North America Market Value Share (%) and BPS Analysis by Vertical, 2023 to 2033
Figure 36: North America Market Y-o-Y Growth (%) Projections by Vertical, 2023 to 2033
Figure 37: North America Market Attractiveness by Deployment, 2023 to 2033
Figure 38: North America Market Attractiveness by End Users, 2023 to 2033
Figure 39: North America Market Attractiveness by Vertical, 2023 to 2033
Figure 40: North America Market Attractiveness by Country, 2023 to 2033
Figure 41: Latin America Market Value (US$ Million) by Deployment, 2023 to 2033
Figure 42: Latin America Market Value (US$ Million) by End Users, 2023 to 2033
Figure 43: Latin America Market Value (US$ Million) by Vertical, 2023 to 2033
Figure 44: Latin America Market Value (US$ Million) by Country, 2023 to 2033
Figure 45: Latin America Market Value (US$ Million) Analysis by Country, 2018 to 2033
Figure 46: Latin America Market Value Share (%) and BPS Analysis by Country, 2023 to 2033
Figure 47: Latin America Market Y-o-Y Growth (%) Projections by Country, 2023 to 2033
Figure 48: Latin America Market Value (US$ Million) Analysis by Deployment, 2018 to 2033
Figure 49: Latin America Market Value Share (%) and BPS Analysis by Deployment, 2023 to 2033
Figure 50: Latin America Market Y-o-Y Growth (%) Projections by Deployment, 2023 to 2033
Figure 51: Latin America Market Value (US$ Million) Analysis by End Users, 2018 to 2033
Figure 52: Latin America Market Value Share (%) and BPS Analysis by End Users, 2023 to 2033
Figure 53: Latin America Market Y-o-Y Growth (%) Projections by End Users, 2023 to 2033
Figure 54: Latin America Market Value (US$ Million) Analysis by Vertical, 2018 to 2033
Figure 55: Latin America Market Value Share (%) and BPS Analysis by Vertical, 2023 to 2033
Figure 56: Latin America Market Y-o-Y Growth (%) Projections by Vertical, 2023 to 2033
Figure 57: Latin America Market Attractiveness by Deployment, 2023 to 2033
Figure 58: Latin America Market Attractiveness by End Users, 2023 to 2033
Figure 59: Latin America Market Attractiveness by Vertical, 2023 to 2033
Figure 60: Latin America Market Attractiveness by Country, 2023 to 2033
Figure 61: Europe Market Value (US$ Million) by Deployment, 2023 to 2033
Figure 62: Europe Market Value (US$ Million) by End Users, 2023 to 2033
Figure 63: Europe Market Value (US$ Million) by Vertical, 2023 to 2033
Figure 64: Europe Market Value (US$ Million) by Country, 2023 to 2033
Figure 65: Europe Market Value (US$ Million) Analysis by Country, 2018 to 2033
Figure 66: Europe Market Value Share (%) and BPS Analysis by Country, 2023 to 2033
Figure 67: Europe Market Y-o-Y Growth (%) Projections by Country, 2023 to 2033
Figure 68: Europe Market Value (US$ Million) Analysis by Deployment, 2018 to 2033
Figure 69: Europe Market Value Share (%) and BPS Analysis by Deployment, 2023 to 2033
Figure 70: Europe Market Y-o-Y Growth (%) Projections by Deployment, 2023 to 2033
Figure 71: Europe Market Value (US$ Million) Analysis by End Users, 2018 to 2033
Figure 72: Europe Market Value Share (%) and BPS Analysis by End Users, 2023 to 2033
Figure 73: Europe Market Y-o-Y Growth (%) Projections by End Users, 2023 to 2033
Figure 74: Europe Market Value (US$ Million) Analysis by Vertical, 2018 to 2033
Figure 75: Europe Market Value Share (%) and BPS Analysis by Vertical, 2023 to 2033
Figure 76: Europe Market Y-o-Y Growth (%) Projections by Vertical, 2023 to 2033
Figure 77: Europe Market Attractiveness by Deployment, 2023 to 2033
Figure 78: Europe Market Attractiveness by End Users, 2023 to 2033
Figure 79: Europe Market Attractiveness by Vertical, 2023 to 2033
Figure 80: Europe Market Attractiveness by Country, 2023 to 2033
Figure 81: South Asia Market Value (US$ Million) by Deployment, 2023 to 2033
Figure 82: South Asia Market Value (US$ Million) by End Users, 2023 to 2033
Figure 83: South Asia Market Value (US$ Million) by Vertical, 2023 to 2033
Figure 84: South Asia Market Value (US$ Million) by Country, 2023 to 2033
Figure 85: South Asia Market Value (US$ Million) Analysis by Country, 2018 to 2033
Figure 86: South Asia Market Value Share (%) and BPS Analysis by Country, 2023 to 2033
Figure 87: South Asia Market Y-o-Y Growth (%) Projections by Country, 2023 to 2033
Figure 88: South Asia Market Value (US$ Million) Analysis by Deployment, 2018 to 2033
Figure 89: South Asia Market Value Share (%) and BPS Analysis by Deployment, 2023 to 2033
Figure 90: South Asia Market Y-o-Y Growth (%) Projections by Deployment, 2023 to 2033
Figure 91: South Asia Market Value (US$ Million) Analysis by End Users, 2018 to 2033
Figure 92: South Asia Market Value Share (%) and BPS Analysis by End Users, 2023 to 2033
Figure 93: South Asia Market Y-o-Y Growth (%) Projections by End Users, 2023 to 2033
Figure 94: South Asia Market Value (US$ Million) Analysis by Vertical, 2018 to 2033
Figure 95: South Asia Market Value Share (%) and BPS Analysis by Vertical, 2023 to 2033
Figure 96: South Asia Market Y-o-Y Growth (%) Projections by Vertical, 2023 to 2033
Figure 97: South Asia Market Attractiveness by Deployment, 2023 to 2033
Figure 98: South Asia Market Attractiveness by End Users, 2023 to 2033
Figure 99: South Asia Market Attractiveness by Vertical, 2023 to 2033
Figure 100: South Asia Market Attractiveness by Country, 2023 to 2033
Figure 101: East Asia Market Value (US$ Million) by Deployment, 2023 to 2033
Figure 102: East Asia Market Value (US$ Million) by End Users, 2023 to 2033
Figure 103: East Asia Market Value (US$ Million) by Vertical, 2023 to 2033
Figure 104: East Asia Market Value (US$ Million) by Country, 2023 to 2033
Figure 105: East Asia Market Value (US$ Million) Analysis by Country, 2018 to 2033
Figure 106: East Asia Market Value Share (%) and BPS Analysis by Country, 2023 to 2033
Figure 107: East Asia Market Y-o-Y Growth (%) Projections by Country, 2023 to 2033
Figure 108: East Asia Market Value (US$ Million) Analysis by Deployment, 2018 to 2033
Figure 109: East Asia Market Value Share (%) and BPS Analysis by Deployment, 2023 to 2033
Figure 110: East Asia Market Y-o-Y Growth (%) Projections by Deployment, 2023 to 2033
Figure 111: East Asia Market Value (US$ Million) Analysis by End Users, 2018 to 2033
Figure 112: East Asia Market Value Share (%) and BPS Analysis by End Users, 2023 to 2033
Figure 113: East Asia Market Y-o-Y Growth (%) Projections by End Users, 2023 to 2033
Figure 114: East Asia Market Value (US$ Million) Analysis by Vertical, 2018 to 2033
Figure 115: East Asia Market Value Share (%) and BPS Analysis by Vertical, 2023 to 2033
Figure 116: East Asia Market Y-o-Y Growth (%) Projections by Vertical, 2023 to 2033
Figure 117: East Asia Market Attractiveness by Deployment, 2023 to 2033
Figure 118: East Asia Market Attractiveness by End Users, 2023 to 2033
Figure 119: East Asia Market Attractiveness by Vertical, 2023 to 2033
Figure 120: East Asia Market Attractiveness by Country, 2023 to 2033
Figure 121: Oceania Market Value (US$ Million) by Deployment, 2023 to 2033
Figure 122: Oceania Market Value (US$ Million) by End Users, 2023 to 2033
Figure 123: Oceania Market Value (US$ Million) by Vertical, 2023 to 2033
Figure 124: Oceania Market Value (US$ Million) by Country, 2023 to 2033
Figure 125: Oceania Market Value (US$ Million) Analysis by Country, 2018 to 2033
Figure 126: Oceania Market Value Share (%) and BPS Analysis by Country, 2023 to 2033
Figure 127: Oceania Market Y-o-Y Growth (%) Projections by Country, 2023 to 2033
Figure 128: Oceania Market Value (US$ Million) Analysis by Deployment, 2018 to 2033
Figure 129: Oceania Market Value Share (%) and BPS Analysis by Deployment, 2023 to 2033
Figure 130: Oceania Market Y-o-Y Growth (%) Projections by Deployment, 2023 to 2033
Figure 131: Oceania Market Value (US$ Million) Analysis by End Users, 2018 to 2033
Figure 132: Oceania Market Value Share (%) and BPS Analysis by End Users, 2023 to 2033
Figure 133: Oceania Market Y-o-Y Growth (%) Projections by End Users, 2023 to 2033
Figure 134: Oceania Market Value (US$ Million) Analysis by Vertical, 2018 to 2033
Figure 135: Oceania Market Value Share (%) and BPS Analysis by Vertical, 2023 to 2033
Figure 136: Oceania Market Y-o-Y Growth (%) Projections by Vertical, 2023 to 2033
Figure 137: Oceania Market Attractiveness by Deployment, 2023 to 2033
Figure 138: Oceania Market Attractiveness by End Users, 2023 to 2033
Figure 139: Oceania Market Attractiveness by Vertical, 2023 to 2033
Figure 140: Oceania Market Attractiveness by Country, 2023 to 2033
Figure 141: MEA Market Value (US$ Million) by Deployment, 2023 to 2033
Figure 142: MEA Market Value (US$ Million) by End Users, 2023 to 2033
Figure 143: MEA Market Value (US$ Million) by Vertical, 2023 to 2033
Figure 144: MEA Market Value (US$ Million) by Country, 2023 to 2033
Figure 145: MEA Market Value (US$ Million) Analysis by Country, 2018 to 2033
Figure 146: MEA Market Value Share (%) and BPS Analysis by Country, 2023 to 2033
Figure 147: MEA Market Y-o-Y Growth (%) Projections by Country, 2023 to 2033
Figure 148: MEA Market Value (US$ Million) Analysis by Deployment, 2018 to 2033
Figure 149: MEA Market Value Share (%) and BPS Analysis by Deployment, 2023 to 2033
Figure 150: MEA Market Y-o-Y Growth (%) Projections by Deployment, 2023 to 2033
Figure 151: MEA Market Value (US$ Million) Analysis by End Users, 2018 to 2033
Figure 152: MEA Market Value Share (%) and BPS Analysis by End Users, 2023 to 2033
Figure 153: MEA Market Y-o-Y Growth (%) Projections by End Users, 2023 to 2033
Figure 154: MEA Market Value (US$ Million) Analysis by Vertical, 2018 to 2033
Figure 155: MEA Market Value Share (%) and BPS Analysis by Vertical, 2023 to 2033
Figure 156: MEA Market Y-o-Y Growth (%) Projections by Vertical, 2023 to 2033
Figure 157: MEA Market Attractiveness by Deployment, 2023 to 2033
Figure 158: MEA Market Attractiveness by End Users, 2023 to 2033
Figure 159: MEA Market Attractiveness by Vertical, 2023 to 2033
Figure 160: MEA Market Attractiveness by Country, 2023 to 2033
